Inspection Reports for
Sunrise of Beverly Hills

Staff #1 violated licensing regulations and was immediately excluded from the facility. The Administrator acknowledged the exclusion order and confirmed that the excluded staff was not present at the facility during the visit.

The prior complaint investigation concerned the facility's elevator being in disrepair since June 26, 2025. This visit served as a follow-up to assess safety protocols and repair progress.

Two of the three elevators were operational with the third expected to be repaired the same day. No safety concerns or deficiencies were cited during the visit, and the facility was following safety procedures.

The facility was found to be clean, sanitary, and appropriately furnished with no observed deficiencies. All inspected areas including bedrooms, bathrooms, kitchen, and safety equipment were in good condition and compliant with regulations. No citations were issued at this time.

The complaint alleged that the elevator closes for residents without stopping. After investigation including interviews and inspection, there was insufficient evidence to substantiate the allegation. The allegation was found to be unsubstantiated.

The investigation found that one elevator had been out of service for over 30 days and was being repaired, while the other elevator was functioning properly without closing abruptly on residents. Interviews with residents, staff, witnesses, and an elevator technician confirmed no safety hazards. The allegation was found to be unsubstantiated.

The complaint alleged that the facility was doing nothing to fix the elevator in disrepair. The investigation revealed ongoing repair efforts and communication with the repair company. The allegation was determined to be unsubstantiated.

The investigation found that one elevator broke down on June 26, 2025, due to an overheated valve requiring replacement. The facility communicated regularly with the elevator repair company OTIS Elevators and is awaiting parts. The allegation was found to be unsubstantiated due to insufficient evidence of neglect.

No deficiencies were observed during the visit, and no citations were issued. The police investigation concluded the encounter was consensual.

The complaint included three allegations: 1) Staff did not ensure residents' rooms were kept clean, 2) Staff did not provide shower assistance to residents in care, and 3) Resident was not provided good quality food. After investigation, all allegations were deemed unsubstantiated due to lack of evidence.

The investigation included interviews with staff and residents, facility tours, and document reviews. All allegations were found to be unsubstantiated due to insufficient evidence. Residents and staff refuted the complaints, and facility records supported compliance with housekeeping, bathing assistance, and food quality standards.

No deficiencies were observed during this visit. The facility was found to be in compliance with privacy regulations regarding surveillance cameras and with Health and Safety Code Section 1569.153 concerning admission of new residents.

The complaint investigation was unsubstantiated. Allegations included failure to meet a resident's incontinence needs, untimely response to call buttons, and failure to monitor changes in condition. Interviews with staff and residents, record reviews, and observations did not support the allegations.

The investigation found no evidence to substantiate the allegations. Staff and residents denied the claims, and records showed no indication of neglect or abuse. The facility was cleared of COVID-19 infection, and no deficiencies were cited.

The complaint alleged that the facility's air conditioning unit in the common areas was not working and that staff were not providing a comfortable environment for residents. After interviews with the administrator, residents, and staff, and a health and safety check including temperature measurements, the allegations were found to be unsubstantiated.

The investigation found that the air conditioning unit was functioning with some minor issues in the Bistro area but did not exceed 85°F, and residents and staff confirmed the AC was working. The facility was providing a comfortable environment for residents. The allegations were found to be unsubstantiated due to insufficient evidence.

The facility was found to be clean, sanitary, and appropriately furnished with no observed deficiencies. All safety equipment was operable, infection control practices were followed, and no discrepancies were found in medication administration records.

The complaint investigation was unsubstantiated. Allegations included improper management of residents' medical conditions, lack of assistance with hygiene needs, and failure to meet dietary needs. The investigation included interviews with staff and residents, review of medical and service records, and observation. No violations were found.

The investigation found insufficient evidence to substantiate any of the allegations. Staff and resident interviews, record reviews, and observations indicated that medical conditions were managed according to physician orders, hygiene assistance was provided as scheduled with some resident refusals, and dietary needs including special diets were met with proper meal service.

The complaint investigation was unsubstantiated. Allegations included staff yelling at residents, untimely assistance leading to resident urination, forcing residents to eat in bedrooms, and insufficient staffing to escort residents. Interviews with residents and staff, observations, and document reviews did not support these allegations.

The investigation found no evidence to substantiate the allegations that staff yelled at residents, failed to provide timely assistance resulting in resident urination, forced residents to eat in their bedrooms, or had insufficient staffing to escort residents to the dining room. All allegations were determined to be unsubstantiated based on interviews, observations, and records review.

No deficiencies were observed during the inspection. The facility met all regulatory requirements including operational smoke detectors, fire inspection, appliance functionality, water temperature, and proper storage of files and first aid supplies.

The Licensing Program Analyst toured the facility with the Administrator and found the facility well-maintained with no observed deficiencies. All areas were clear of hazards, and food storage and kitchen conditions met regulatory requirements. No citations were issued at this time.

The complaint investigation was unsubstantiated. Allegations included failure to follow COVID-19 protocols, failure to meet dietary needs, failure to prevent unauthorized entry, and failure to communicate with residents or representatives. Interviews with staff and residents, observations, and document reviews did not support the allegations.

The investigation found that the facility was following COVID-19 protocols, meeting residents' dietary needs including special diets, preventing unauthorized persons from entering, and communicating appropriately with residents and their representatives. All allegations were denied by staff and residents and deemed unsubstantiated due to insufficient evidence.

The Licensing Program Analyst conducted an interview, toured the facility to assess damages, reviewed the emergency disaster plan, and confirmed the facility followed their plan. The facility has vacant suites and will relocate 8 residents to these suites. Servpro was onsite providing cleanup and air quality services.

The complaint alleged that a resident sustained bruising while in care. Staff and residents denied the allegation. Records showed the resident was on medication that could cause easier bruising, and bruising was noted only after a hospital visit. The family and a witness stated the bruises came from hospital restraining. The allegation was unsubstantiated.

The investigation included interviews with staff and residents, a facility tour, and record reviews. The preponderance of evidence standard was not met to prove the alleged violation occurred, and the allegation was determined to be unsubstantiated.

The facility was found to be in substantial compliance with licensing requirements, including adequate structure, safety features, food service, and emergency preparedness. The facility was approved for a capacity of 127 residents, including 118 non-ambulatory and 9 bedridden residents, with 20 hospice residents allowed.

The applicant and administrator successfully completed Component II (COMP II) via telephone call, confirming understanding of Title 22 regulations including facility operation, staff qualifications, program policies, and application document review. No deficiencies or violations were noted in the report.

The applicant and administrator successfully completed COMP II via telephone, confirming understanding of facility operation, staff qualifications, program policies, and application document review including criminal record clearance, health screening, fire clearance, and other licensing requirements.