Inspection Reports for
The Peninsula Regent

CA, 94401

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Citations (last 3 years)

Citations (over 3 years) 2.7 citations/year

Citations are regulatory findings recorded during state inspections.

33% better than California average
California average: 4 citations/year

Citations per year

8 6 4 2 0
2022
2024
2025

Occupancy

Latest occupancy rate 50% occupied

Based on a December 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% Oct 2022 Sep 2024 Dec 2024 Nov 2025 Dec 2025

Inspection Report

Annual Inspection
Census: 218 Capacity: 435 Citations: 0 Date: Dec 2, 2025

Visit Reason
To complete the annual inspection of 11/20/25, the Licensing Program Analyst reviewed resident records and Centrally Stored Medications Records.

Findings
Required resident records are maintained, and clients' medications are recorded on Centrally Stored Medications Records. No deficiencies of the California Code of Regulations, Title 22 were cited during this inspection.

Employees mentioned
NameTitleContext
Martin Herter Administrator Met with during inspection
Leona Martin Met with during inspection
Audrey Jeung Licensing Program Analyst Reviewed resident records and medications
April Cowan Licensing Program Manager Named in report header

Inspection Report

Annual Inspection
Census: 216 Capacity: 435 Citations: 2 Date: Nov 20, 2025

Visit Reason
The inspection was an unannounced required 1-year annual inspection of the Peninsula Regent Continuing Care Retirement Community to evaluate compliance with licensing requirements.

Findings
The facility was toured and inspected for safety, emergency preparedness, and compliance with personnel and medication storage regulations. Deficiencies were cited related to personnel criminal record clearance and improper storage of centrally stored medications accessible to residents unable to safely store their medications.

Citations (2)
Personnel requirements not met as dining server staff #1 did not have criminal record clearance, posing an immediate health, safety, or personal rights risk to clients.
Centrally stored medications, including OTC meds and supplements, were found in assisted living apartments accessible to residents unable to safely store and administer their medications, posing an immediate health and safety risk.
Report Facts
Capacity: 435 Census: 216 Deficiencies cited: 2

Employees mentioned
NameTitleContext
Martin Herter Administrator Certified RCFE administrator overseeing facility operations

Inspection Report

Annual Inspection
Census: 206 Capacity: 435 Citations: 4 Date: Dec 2, 2024

Visit Reason
The inspection was an unannounced required 1-year annual inspection of the Continuing Care Retirement Community facility to evaluate compliance with licensing regulations.

Findings
The inspection found multiple deficiencies related to personnel requirements, including missing health screenings and TB test results for some staff, lack of required training on postural supports and restricted health conditions, improper printing of admission agreements, and incomplete first aid training for certain staff members. Plans of correction were requested with due dates.

Citations (4)
Health screenings and TB test results for staff #1 and #2 are not maintained.
No evidence that care staff have received required training on postural supports and restricted health conditions.
Admission/residency agreements for clients #1, #2, #3, #5 are printed on both sides of paper.
Proof of current first-aid training for staff #2 and #3 is missing.
Report Facts
Staff files reviewed: 6 Staff with missing health screenings: 2 Clients with admission agreement issues: 4 Staff with missing first aid training: 2 Capacity: 435 Census: 206

Employees mentioned
NameTitleContext
Martin Herter Administrator/Director Facility administrator overseeing operations.
Audrey Jeung Licensing Evaluator Evaluator conducting the inspection.
April Cowan Supervisor Supervisor overseeing the licensing evaluation.

Inspection Report

Complaint Investigation
Census: 203 Capacity: 435 Citations: 2 Date: Sep 27, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 05/14/2024 regarding staff response to call button alerts, resident injury, and staff conduct towards residents.

Complaint Details
The complaint investigation was substantiated based on review of emergency call logs, staff interviews, and facility records. The preponderance of evidence standard was met. One staff member was terminated due to rough handling of a resident. Some allegations related to bathing and toileting assistance were unsubstantiated due to lack of sufficient evidence.
Findings
The investigation substantiated allegations that staff failed to respond timely to call button alerts and that a resident sustained injury due to rough handling by staff, resulting in bruises and a skin tear. Other allegations regarding bathing and toileting assistance were unsubstantiated due to insufficient evidence.

Citations (2)
Staff failed to respond to client's call alerts in a timely manner, posing a potential health, safety, or personal rights risk.
Client sustained injury when a staff handled the resident roughly, violating personal rights to dignity and respect.
Report Facts
Capacity: 435 Census: 203 Delayed staff response: 16 POC Due Date: Oct 4, 2024

Employees mentioned
NameTitleContext
Audrey Jeung Licensing Evaluator Conducted the complaint investigation
Martin Herter Administrator Facility administrator met during investigation
Leona Martin Facility representative met during investigation
April Cowan Supervisor Supervisor overseeing the investigation

Inspection Report

Census: 196 Capacity: 435 Citations: 0 Date: Oct 6, 2022

Visit Reason
The visit was a Case Management - Health Checks conducted in response to a Death Report submitted on 10/4/22.

Findings
The licensing evaluators met with the director of health and wellness, reviewed the admission agreement for a client, and obtained staff schedules and client rosters. No deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Leona Martin Met with licensing evaluators during the visit.
Marianne Nannestad Administrator Named as facility administrator.
Audrey Jeung Licensing Evaluator Conducted the inspection.
Cara Smith Supervisor Supervisor overseeing the licensing evaluation.

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