Inspection Reports for
The Vero at Chesapeake

757 Cedar Rd, Chesapeake, VA 23322, United States, VA, 23322

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1 Inspection Summary

2023–2026 19 inspections covered

Inspection Reports Summary

Covers 19 inspections · May 2023 – Jun 2026

Visit Reason
This report covers 19 inspections of The Vero at Chesapeake from May 11, 2023 to June 18, 2026, including complaint and routine inspections.

Complaint Details
Nine inspections were complaint surveys prompted by complaints in areas including Resident Care and Related Services, Buildings and Grounds, Personnel, Staffing and Supervision, and Safe Secure Environment. Some complaint investigations found violations; others did not support allegations.
Findings
Across that history VDSS cited 44 violations under 33 distinct standards. Nine inspections were prompted by a complaint.

Violations (36)
22VAC40-73-140-E: Facility failed to ensure administrator authorized to temporarily practice with out-of-state license.
22VAC40-73-640-A: Failed to develop and implement a written medication management plan including preventing outdated meds and verifying orders.
22VAC40-90-40-B: Failed to obtain criminal history record reports within 30 days of employment for staff.
22VAC40-73-670-1: Staff administered medication with expired registered medication aide license.
22VAC40-73-250-D: Staff records lacked initial and annual tuberculosis risk assessments.
22VAC40-73-680-B: Medications removed from pharmacy container and kept in unlabeled cup in medication cart.
22VAC40-73-410-A: Resident records lacked documentation of orientation to mealtimes and call system upon admission.
22VAC40-73-680-G: Over the counter medications on medication cart not labeled with resident’s name.
22VAC40-73-310-D: Resident records lacked signed written assurance of facility license to meet care needs upon admission.
22VAC40-73-940-A: Facility failed to have annual fire inspection report retained at facility.
22VAC40-73-880-B: Facility failed to maintain temperature at least 72°F in resident areas during awake hours.
22VAC40-73-300-B: Failed to use written communication to keep direct care staff informed of resident incidents and complaints.
22VAC40-73-200-D: Staff record lacked certificate of completion for direct care staff qualification.
22VAC40-73-870-E: Facility furnishings and equipment not kept clean and in good repair; washing machines unclean.
22VAC40-73-460-A: Failed to assume general responsibility for health, safety, and well-being of residents.
22VAC40-73-210-B: Direct care staff failed to attend required annual training hours.
22VAC40-73-440-A: Failed to complete resident’s UAI prior to admission, annually, and with significant changes.
22VAC40-73-450-A: Failed to develop preliminary plan of care within seven days prior to admission.
22VAC40-73-470-F: Failed to secure immediate medical attention and document serious resident injury.
22VAC40-73-640-A: Failed to have written plan ensuring timely filling and refilling of resident medications.
22VAC40-73-680-D: Medications not administered according to physician’s or prescriber’s instructions.
22VAC40-73-450-C: Comprehensive individualized service plan not completed within 30 days after admission.
22VAC40-73-990-A: Facility failed to have written plan for resident emergencies including medical emergencies.
22VAC40-73-460-D: Failed to provide supervision of resident schedules, care, and activities including specialized needs.
22VAC40-73-110-1: Staff were not considerate and respectful of rights and dignity of aged or disabled persons.
22VAC40-73-1150-A: Doors to unprotected areas not monitored or secured with required devices in safe, secure environment.
22VAC40-73-930-D: Failed to make documented rounds at least every two hours for residents unable to use signaling device.
22VAC40-73-680-C: Medications administered outside one hour before or after facility’s standard dosing schedule.
22VAC40-73-720-A: Valid written Do Not Resuscitate order not issued by attending physician or included in service plan.
22VAC40-90-40-B: Failed to obtain criminal history record report on or prior to 30th day of employment for staff.
22VAC40-73-310-H: Residents on psychotropic medications lacked required treatment plans.
22VAC40-73-640-A: Medication management plan failed to include methods to prevent use of outdated medications.
22VAC40-73-260-A: Direct care staff lacked current certification in first aid.
22VAC40-73-680-D: Medications not administered according to physician’s or prescriber’s instructions and standards.
22VAC40-73-1150-A: Doors to unprotected areas not monitored or secured with required devices in safe, secure environment.
22VAC40-73-930-D: Failed to make documented rounds at least every two hours for residents unable to use signaling device.
Report Facts
Violations cited: 44 Distinct standards: 33 Inspections on page: 19 Inspections with violations: 14 Complaint visits: 9

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