Inspection Reports for
Villa Lorena Senior Living

The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. Resident rooms, safety equipment, and food storage were compliant, and residents were observed to be attended to respectfully and engaged in activities.

The complaint was unsubstantiated after investigation. Allegations included unexplained bruising, unmet care needs, inadequate hygiene supplies, failure to ensure medical care, unclean resident room, and failure to safeguard resident's personal information. Interviews, record reviews, and facility tours did not confirm violations.

The investigation found no preponderance of evidence to substantiate the allegations. The resident had unexplained bruising but records showed no complaints or physical issues related to the bruises. Care needs and hygiene supplies were addressed according to records and staff interviews. Medical care was provided including podiatrist visits. Room cleanliness was on a rotating schedule and personal information disclosure was unsubstantiated due to lack of corroborating evidence.

The facility was found to be in compliance with all licensing requirements. No deficiencies were cited. The facility was clean, safe, and well-maintained with sufficient staff and proper documentation. Residents were treated with dignity and all safety and health standards were met.

The complaint alleged that the licensee did not allow Resident #1 visitors and did not safeguard Resident #1's belongings. The investigation included interviews, record reviews, and observations. The allegations were found to be unsubstantiated.

The investigation found no preponderance of evidence to prove the alleged violations occurred. The allegation that the licensee denied visitors to the resident was unsubstantiated, as was the allegation that the licensee failed to safeguard the resident's belongings.

During the visit, the facility was toured, client records were reviewed, and staff and clients were interviewed. No deficiencies were cited during the visit, but a return visit is needed to complete the annual inspection due to time constraints.

The complaint investigation was unsubstantiated. The allegations included facility showers not dispensing hot water, insufficient staffing, obstruction of doorways, alarm disrepair, inadequate administrator availability, insufficient staff training, and lack of supervision leading to resident elopement. The investigation included facility visits, interviews, and records review, which did not support the allegations.

The investigation found no evidence to substantiate the allegations. Showers were compliant with hot water regulations, staffing levels were adequate, no obstructions were found, the delayed egress alarm was functional, staff training met requirements, the administrator was sufficiently available, and the facility followed proper procedures regarding resident elopement.

The complaint involved allegations that the licensee did not ensure proper care placement for residents, lack of supervision led to resident elopement, and personal care needs were unmet resulting in residents smelling bad. The investigation included interviews, record reviews, and multiple facility visits. The allegations were found unsubstantiated.

The investigation found that residents with dementia were properly assessed and cared for, supervision and safety measures such as delayed egress alarms were in place and functioning, and personal care needs including bathing were met. The allegations were deemed unsubstantiated due to inconsistent statements and lack of corroborating evidence.

The investigation found no deficiencies related to the incident. No deficiencies were observed or cited during the visit.

The complaint involved Staff #1 leaving the property and not returning. The staff member no longer works at the facility. The complaint was investigated and no deficiencies were found.

The investigation included gathering evidence and interviews with staff and the licensee. No deficiencies were cited or observed during the visit.

The complaint involved a resident who went AWOL on 2024-08-18. The facility staff provided needed supervision leading up to the incident, followed the written Absentee Notification Plan, and contacted law enforcement as required. The complaint was not substantiated with any deficiencies.

The licensing evaluator found that the resident was safe and unharmed at the time of the visit, and the facility staff followed the Absentee Notification Plan correctly. No deficiencies were cited or observed during the visit.

The complaint investigation was unsubstantiated. Allegations included inadequate staffing and malodor. Staffing schedules, interviews with staff, residents, and management confirmed sufficient staffing. Odor concerns were linked to a specific resident's incontinence incident, promptly managed by staff. No evidence supported the allegations.

The investigation found sufficient staffing in the memory care unit with staff and management confirming coverage and resident needs being met. The allegation of malodor was unsubstantiated as the memory care unit was clean and odor free, though a temporary odor in the common area was attributed to a resident's incontinence event promptly addressed by staff. Overall, inconsistent statements and lack of corroborating evidence led to the allegations being deemed unsubstantiated.

The complaint was unsubstantiated after investigation revealed inconsistent statements and insufficient evidence to support the allegations of inadequate staffing and malodorous conditions.

The investigation found sufficient staffing based on staff schedules, interviews, and resident feedback. The allegation of malodorous conditions was unsubstantiated as the memory care unit was clean and odor free, with occasional odors in the common area due to resident incontinence promptly addressed by staff.

The complaint included allegations that a resident eloped, staff did not follow the resident's care plan, and staff did not notice a resident's change in condition. The investigation concluded these allegations were unsubstantiated due to lack of supporting evidence.

The investigation found no evidence to support the allegations. Interviews and record reviews showed the resident did not elope, staff followed the care plan, and staff appropriately responded to the resident's illness. All allegations were determined to be unsubstantiated.

No deficiencies were cited or observed during the visit. The Licensing Program Analyst observed clients in care and reviewed client records.

The Licensing Program Analyst conducted a tour and review of the facility, observed clients in care, and evaluated the COVID-19 Mitigation Plan implementation. No deficiencies were cited or observed during this visit.

No deficiencies were cited or observed during the visit. The Licensing Program Analyst observed clients in care and reviewed client records.