22 Reports
Inspection Report — Mar 27, 2026
Complaint Investigation
Date: Mar 27, 2026
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On-site complaint investigation of complaints 00163285 and 00163548 at an Assisted Living Center, conducted 27 March 2026.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00163285 and 00163548 conducted on March 27, 2026.
Findings
No deficiencies were found during the inspection.
Report Facts
Complaints investigated: 2
Inspection Report — Feb 23, 2026
Complaint Investigation
Date: Feb 23, 2026
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On-site complaint investigation of complaints 00156693 and 00159740 at an Assisted Living Center, conducted 23 February 2026.
Complaint Details
An on-site investigation of complaints 00156693 and 00159740 was conducted on February 23, 2026, and no deficiencies were found.
Findings
No deficiencies were found during this complaint investigation.
Report Facts
Complaints investigated: 2
Inspection Report — Jan 7, 2026
Complaint Investigation
Date: Jan 7, 2026
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On-site complaint investigation of complaints 00148220, 00153320, and 00153789 at an Assisted Living Center, conducted 7 January 2026.
Complaint Details
An on-site investigation of complaints 00148220, 00153320, and 00153789 was conducted on January 7, 2026, and no deficiencies were found.
Findings
No deficiencies were found during this complaint investigation.
Report Facts
Complaints investigated: 3
Inspection Report — Dec 22, 2025
Enforcement
Date: Dec 22, 2025
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Civil monetary penalty, action 00148465 (invoice INV-310322), assessed 22 December 2025.
Findings
A $500.00 penalty was assessed and paid in full on 22 December 2025.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
Inspection Report — Sep 29, 2025
Complaint Investigation
Date: Sep 29, 2025
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On-site complaint investigation of complaints 00142456 and 00142919 at an Assisted Living Center, conducted 11 September 2025 with documentation review completed 29 September 2025.
Complaint Details
An on-site investigation of complaints 00142456 and 00142919 was conducted on September 11, 2025, with documentation review completed on September 29, 2025.
Findings
The inspection found one deficiency related to the facility's failure to ensure a means of exiting the facility that provided access to an outdoor area and controlled or alerted employees of resident egress. This posed a risk to resident safety.
Deficiencies (1)
R9-10-815 — The manager failed to ensure there was a means of exiting the facility that provided access to an outdoor area and controlled or alerted employees to a resident’s egress, posing a risk if the facility was unaware of the resident’s whereabouts.
Report Facts
Deficiencies cited: 1
Inspection Report — Aug 20, 2025
Enforcement
Date: Aug 20, 2025
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Civil monetary penalty, action 00135865 (invoice INV-288742), assessed 20 August 2025.
Findings
A $250.00 penalty was assessed and paid in full on 30 August 2025.
Report Facts
Penalty amount: 250
Amount paid: 250
Amount remaining: 0
Inspection Report — Aug 12, 2025
Annual Inspection
Date: Aug 12, 2025
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On-site complaint investigation of complaints 00140658, 00139130, 00134563, and 00133498 combined with a compliance (annual) inspection at an Assisted Living Center, conducted 12 July 2025.
Complaint Details
No deficiencies were found during the on-site compliance inspection and investigation of complaints 00140658, 00139130, 00134563, and 00133498 conducted on July 12, 2025.
Findings
No deficiencies were found during this inspection and complaint investigation.
Report Facts
Complaints investigated: 4
Inspection Report — Jul 29, 2025
Complaint Investigation
Date: Jul 29, 2025
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On-site complaint investigation of complaint 00137353 at an Assisted Living Center, conducted 29 July 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaint 00137353 conducted on July 29, 2025.
Findings
No deficiencies were found during the complaint investigation.
Report Facts
Complaints investigated: 1
Inspection Report — Jun 26, 2025
Complaint Investigation
Date: Jun 26, 2025
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On-site complaint investigation at an Assisted Living Center, conducted 26 June 2025.
Findings
Five deficiencies were found related to caregiver training documentation, resident service plan updates, medication administration compliance, and accident documentation. No evidence text was provided for any deficiency.
Deficiencies (5)
Caregiver training documentation — The facility failed to provide evidence of completion of a caregiver training program approved by the Department or Board.
Resident service plan review — The facility failed to ensure that a resident's written service plan was reviewed and updated within 14 calendar days after a significant change in condition.
Resident service plan review — The facility failed to ensure that a resident's written service plan was reviewed at least once every six months for those receiving personal care services.
Medication administration compliance — The facility failed to ensure that medication was administered in compliance with a medication order.
Accident documentation — The facility failed to document required details following a resident's accident, emergency, or injury needing medical services.
Report Facts
Deficiencies cited: 5
Inspection Report — Jun 5, 2025
Complaint Investigation
Date: Jun 5, 2025
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On-site complaint investigation of complaints 00105267 and 00132664 at an Assisted Living Center, conducted 5 June 2025.
Complaint Details
The following deficiency was found during the on-site investigation of complaints 00105267 and 00132664 conducted on June 5, 2025.
Findings
The inspection found one deficiency related to medication administration not being in compliance with medication orders for two residents. The deficiency was a repeat citation from a previous inspection.
Deficiencies (1)
R9-10-817 — The manager failed to ensure medication administered to residents was in compliance with medication orders, resulting in missed doses for two of three sampled residents. This posed a risk of adverse health outcomes.
Report Facts
Deficiencies cited: 1
Inspection Report — Mar 24, 2025
Complaint Investigation
Date: Mar 24, 2025
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On-site complaint investigation at an Assisted Living Center, conducted 24 March 2025.
Findings
One deficiency was found related to documentation of services provided in the resident's medical record. No evidence text was provided for this deficiency.
Deficiencies (1)
A manager failed to ensure that a caregiver or assistant caregiver documented the services provided in the resident's medical record.
Report Facts
Deficiencies cited: 1
Inspection Report — Jan 9, 2025
Complaint Investigation
Date: Jan 9, 2025
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On-site complaint investigation of complaints AZ00221666 and AZ00221325 at an Assisted Living Center, conducted 9 January 2025.
Complaint Details
An on-site investigation of complaints AZ00221666 and AZ00221325 was conducted on January 09, 2025, and the following deficiencies were cited :
Findings
The inspection found one deficiency related to failure to document services provided in residents' medical records as required. The facility did not properly document assisted living services for two of three residents reviewed.
Deficiencies (1)
The manager failed to ensure the caregiver documented the services provided in the residents' medical records for two of three residents sampled, posing a risk as services could not be verified against service plans. Interviews confirmed that services were provided but not documented correctly.
Report Facts
Deficiencies cited: 1
Inspection Report — Dec 19, 2024
Date: Dec 19, 2024
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On-site inspection for a Change of Service at an Assisted Living Center, conducted 19 December 2024.
Findings
No deficiencies were found during the on-site modification for a capacity increase to the license.
Inspection Report — Dec 17, 2024
Enforcement
Date: Dec 17, 2024
Visit Reason
Civil monetary penalty, action 00110095 (invoice INV-262032), assessed 17 December 2024.
Findings
A $750.00 penalty was assessed and paid in full on 5 March 2025.
Report Facts
Penalty amount: 750
Amount paid: 750
Amount remaining: 0
Inspection Report — Oct 18, 2024
Complaint Investigation
Date: Oct 18, 2024
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On-site complaint investigation of complaint AZ00215072 at an Assisted Living Center, conducted 17 September 2024 with documentation review completed 18 October 2024.
Complaint Details
This revised Statement of Deficiencies (SOD) replaces the SOD sent on November 29, 2024. An on-site investigation of complaint AZ00215072 was conducted on September 17, 2024 and a documentation review was completed on October 18, 2024. No deficiencies were found.
Findings
No deficiencies were found during this complaint investigation.
Inspection Report — Oct 17, 2024
Annual Inspection
Date: Oct 17, 2024
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On-site complaint investigation of complaints AZ00215451, AZ00214571, and AZ00209657 combined with a compliance (annual) inspection of an Assisted Living Center, conducted September 3 and 4, 2024, with a documentation review on October 17, 2024.
Complaint Details
The following deficiencies were found during the on-site compliance inspection and investigation of complaints AZ00215451, AZ00214571, and AZ00209657 conducted on September 3 and 4, 2024. A documentation review was completed on October 17, 2024.
Findings
Five deficiencies were found related to caregiver training documentation, timely updates to resident service plans, medication administration compliance, and incident documentation. These deficiencies posed health and safety risks to residents.
Deficiencies (5)
The manager failed to ensure a caregiver provided documentation of completing a caregiver training program approved by the Department or the NCIA Board for one of four caregivers reviewed. The deficient practice posed a health and safety risk to residents.
The manager failed to ensure a written service plan was updated no later than 14 days after a significant change in a resident's physical, cognitive, or functional condition for one resident. This posed a health and safety risk if caregivers did not know the resident's needs.
The manager failed to ensure a written service plan was updated at least once every six months for one of three residents receiving personal care services. This posed a health and safety risk if employees did not know the services needed.
The manager failed to ensure a medication was administered in compliance with a medication order for one of six residents reviewed. This posed a risk if the resident experienced a change in condition due to improper medication administration.
The manager failed to ensure that when a resident had an incident resulting in needing medical services, the caregiver documented the date and time, description, observers, actions taken, notifications, and prevention measures for one of two residents. This posed a health and safety risk.
Report Facts
Deficiencies cited: 5
Complaints investigated: 3
Inspection Report — Mar 13, 2024
Complaint Investigation
Date: Mar 13, 2024
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On-site complaint investigation of complaint AZ00207567 at an Assisted Living Center, conducted 13 March 2024.
Complaint Details
An on-site investigation of complaint AZ00207567 was conducted on March 13, 2024, and the following deficiencies were cited.
Findings
Two deficiencies were cited related to failure to provide required tuberculosis documentation for staff and failure to update a resident's written service plan after a significant change in condition.
Deficiencies (2)
R9-10-113 — The manager failed to ensure an employee provided documentation of freedom from infectious tuberculosis for two of five caregivers, posing a potential TB exposure risk to residents.
Written service plan update — The manager failed to update a resident's written service plan within 14 days after a significant change in the resident's physical condition, risking inadequate care.
Report Facts
Deficiencies cited: 2
Inspection Report — Oct 5, 2023
Complaint Investigation
Date: Oct 5, 2023
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On-site complaint investigation of complaints AZ00198066 and AZ00210398 at an Assisted Living Center, conducted 5 October 2023.
Complaint Details
An on-site investigation of complaints AZ00198066 and AZ00210398 was conducted on October 5, 2023 and no deficiencies were cited.
Findings
No deficiencies were cited during this inspection.
Inspection Report — Jun 22, 2023
Annual Inspection
Date: Jun 22, 2023
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On-site complaint investigation and compliance (annual) inspection of complaint AZ00196856 at an Assisted Living Center, conducted 22 June 2023.
Complaint Details
The following deficiency was found during the compliance inspection and investigation of complaint #AZ00196856 conducted on June 22, 2023.
Findings
The inspection found one deficiency related to the lack of updated documented residency agreements for two of four residents sampled. The facility failed to ensure residency agreements met all required elements as per regulation.
Deficiencies (1)
R9-10-807(D)(1-10) — The manager failed to ensure there was a documented residency agreement including all required elements for two of four residents sampled, posing a risk that residents were not informed of the terms of residency.
Report Facts
Deficiencies cited: 1
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