Whisper Woods of Smithtown
Assisted Living & Memory Care · Smithtown, NY
Whisper Woods of Smithtown
Assisted Living & Memory Care · Smithtown, NY
Overview of Whisper Woods of Smithtown
Based in the convenient community of Smithtown, NY, the Whisper Woods of Smithtown is a respected senior living community offering assisted living and memory care services. Here, residents can choose from a variety of accommodations including one-bedroom, two-bedroom, and memory care studio. In terms of memory care, those with cognitive conditions can receive personalized 24/7 needs-based care as determined by a nursing assessment and other programs.
Experience its exceptional amenities and other services including chef-prepared meals to satisfy your cravings. Avail of their concierge services with weekly housekeeping, laundry and linen services, and transportation assistance. Get to meet new friends by exploring its beautifully created shared spaces or by participating in their active learning activities. Equipped with the right tools and people, seniors are guaranteed a comfortable and secure living experience with the Whisper Woods of Smithtown.
136-bed community Rank #374 / 742Bed count — State benchmarkedThis home is ranked 374th out of 742 homes in New York for Bed Count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 24 / 100 Rank #1001 / 1169Walk Score — State benchmarkedThis home is ranked 1001st out of 1169 homes in New York for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: C- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAdult Home
CountySuffolk
Whisper Woods of Smithtown is legally operated by BSL Smithtown Operations, Inc.
Staffing
Key information about the people who lead and staff this community.
ContactTom Grape, Chairperson/CEO (per BBB, record updated Jul 2026)
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2022 · 4 years of data
0 enforcement actions
4 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
6 points above the New York average for assisted living residences (83/100)
Rank #190 / 591 in New York Inspection Score — State benchmarked This home is ranked 190th out of 591 homes in New York for Inspection Score. Shows this facility's inspection score compared to the New York average among 591 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 89 out of 100. Letter grade B+. 6 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection violation rate (127% above) 1 At Avg Metrics at New York average:
• Inspections with violations (at NY avg) 1 Better Metrics better than New York average:
• Complaint visits (67% below)
• Inspection violation rate (127% above) 1 At Avg Metrics at New York average:
• Inspections with violations (at NY avg) 1 Better Metrics better than New York average:
• Complaint visits (67% below)
Latest Inspection
July 15, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 9 | This facility has had 56% fewer total inspections than the New York average (4 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 4 | 4 | This facility has inspections with violations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 100% | 44% | This facility has 56 percentage points higher inspection violation rate than a typical New York assisted living residence (100% vs. NY avg 44%).↑ 56% worse Rank #289 / 321 Inspection violation rate — State benchmarked This home is ranked 289th out of 321 homes in New York for % of Inspections With Violations. Shows this facility's % of inspections with violations compared to the New York average among 321 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 2 | 6 | This facility has 67% fewer complaint visits than a typical New York assisted living residence (2 vs. NY avg 6).↓ 67% better Rank #98 / 321 Complaint visits — State benchmarked This home is ranked 98th out of 321 homes in New York for Complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 321 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- Most recent inspection on July 15, 2025, found no violations or deficiencies.
- Complaint investigations on January 12, 2022, and July 15, 2025, found no violations or substantiated complaints.
- Renewal inspections on November 18, 2024, and February 23, 2022, had no deficiencies or violations.
Lawsuit overview for Whisper Woods of Smithtown
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Type of Rooms Available
1 / 4
2 Bed
2
Places of interest near Whisper Woods of Smithtown
1.5 miles from city center
Estimated distance in miles from Smithtown's city center to Whisper Woods of Smithtown's address, calculated via Google Maps.
Calculate Travel Distance to Whisper Woods of Smithtown
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The information below is reported by the New York State Department of Health.
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#96 / 591 | 7 | 14.3%
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NY AVG
44.4%
Rank
#101 / 321 | 7
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7
NY AVG
6
Rank
#234 / 321 | 1
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1
NY AVG
14.5
Rank
#105 / 321 | 0.1
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0.1
NY AVG
1.6
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#105 / 321 | Suite / Studio / 1 Bed | - |
| The Bristal at North Woodmere | AL IL MC | North Woodmere (Hungry Harbor Road) | 155
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155
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#962 / 1169 | Hungry Harbor Care LLC | 90
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90
NY AVG
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#165 / 591 | 3 | 100%
Facility
100%
NY AVG
44.4%
Rank
#289 / 321 | 2
Facility
2
NY AVG
6
Rank
#98 / 321 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 321 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 321 | Suite / Studio / 1 Bed / 2 Bed | - |
| The Bristal Assisted Living at Lake Grove | AL IL MC | Lake Grove (Lake Grove Shopping Center) | 155
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155
NY AVG
160
Rank
#337 / 742 | Yes |
57
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57
NY AVG
63
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#723 / 1169 | Lake Grove Senior Care LLC | 94
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94
NY AVG
83
Rank
#81 / 591 | 6 | 33.3%
Facility
33.3%
NY AVG
44.4%
Rank
#133 / 321 | 5
Facility
5
NY AVG
6
Rank
#183 / 321 | 2
Facility
2
NY AVG
14.5
Rank
#136 / 321 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#117 / 321 | Studio / 1 Bed / 2 Bed | - |
| The Bristal at North Hills | AL | North Hills (South Service Road) | 140
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140
NY AVG
160
Rank
#362 / 742 | Yes |
19
Facility
19
NY AVG
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Rank
#1029 / 1169 | Engel Burman Senior Housing At North Hills, Inc | - | 2 | 100%
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100%
NY AVG
44.4%
Rank
#289 / 321 | 0
Facility
0
NY AVG
6
Rank
#1 / 321 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 321 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 321 | Suite / Studio / 1 Bed / 2 Bed | - |
| Whisper Woods of Smithtown | AL MC | Smithtown (Town Of Smithtown) | 136
Facility
136
NY AVG
160
Rank
#374 / 742 | Yes |
24
Facility
24
NY AVG
63
Rank
#1001 / 1169 | Bsl Smithtown Operations, Inc | 89
Facility
89
NY AVG
83
Rank
#190 / 591 | 4 | 100%
Facility
100%
NY AVG
44.4%
Rank
#289 / 321 | 2
Facility
2
NY AVG
6
Rank
#98 / 321 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 321 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 321 | Studio / 1 Bed / 2 Bed | C- |
Financial Assistance for
Assisted Living in New York
Whisper Woods of Smithtown is located in Smithtown, New York State.
Here are the financial assistance programs available to residents in New York State.
More homes from the same operator
Operated by
Benchmark SL
Frequently Asked Questions about Whisper Woods of Smithtown
What neighborhood is Whisper Woods of Smithtown in?
Whisper Woods of Smithtown is in the Town of Smithtown neighborhood of Smithtown.
Who is the owner of Whisper Woods of Smithtown?
Whisper Woods of Smithtown is legally operated by BSL Smithtown Operations, Inc.
Is Whisper Woods of Smithtown in a walkable area?
Whisper Woods of Smithtown has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are pets allowed at Whisper Woods of Smithtown?
Yes, Whisper Woods of Smithtown allows residents to bring their pets.
How many beds does Whisper Woods of Smithtown have?
Whisper Woods of Smithtown has 136 beds.
Are there photos of Whisper Woods of Smithtown?
Yes — there are 4 photos of Whisper Woods of Smithtown in the photo gallery on this page.
What is the address of Whisper Woods of Smithtown?
Whisper Woods of Smithtown is located at 71 St Johnland Rd, Smithtown, NY 11787.
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