Inspection Reports for
Whispering Winds of Apple Valley

The complaint investigation was unsubstantiated. Allegations included failure to dispense medication as prescribed, failure to address changes in resident condition timely, failure to notify responsible parties, and failure to maintain completed care plans. Evidence did not support these claims.

The investigation found no sufficient evidence to substantiate the allegations. Interviews and record reviews confirmed that medications were dispensed as prescribed, residents were supervised and safe, authorized representatives were notified of condition changes, and care plans were properly maintained. No deficiencies were cited during the visit.

The facility was found to be in compliance with all licensing requirements. No deficiencies were cited during the visit. The facility's operation, physical plant, food service, care and supervision, and record reviews met regulatory standards.

The visit focused on reviewing and assisting with the resubmission of the bedridden status application and hospice waiver increase request, providing relevant regulations to the Executive Director for review and guidance.

The complaint investigation was unsubstantiated based on observations and interviews. Allegations included improper cleaning of residents' bathrooms and water containers, both found unsubstantiated.

The investigation found that bathrooms were properly cleaned based on inspection and interviews, and there was insufficient evidence to support the allegation regarding water container cleaning. The allegations were determined to be unsubstantiated.

The facility was found to be operating within its approved capacity, clean, well-maintained, and safe for clients. No deficiencies were cited during the inspection.

The Memory Care Unit was found to be compliant with Title 22 regulations and fire safety requirements, including secured perimeter and delayed egress. Facility areas such as medication room, living room, dining area, kitchenette, bedrooms, bathrooms, sunroom, and courtyard were all reported to be in good repair and properly secured.

The memory care unit was still under construction and not yet occupied. The facility was observed to be in good repair with adequate seating, furniture, and safety features such as pull cords and handrails. No deficiencies were cited during this visit.

The facility was found to be in compliance with regulatory requirements, including infection control measures, operational standards, and safety protocols. No deficiencies were cited during the inspection.

The complaint involved three allegations: 1) staff not responding timely to call buttons, 2) inadequate food service, and 3) failure to communicate residents' care needs to authorized representatives. All allegations were found unsubstantiated after interviews and record reviews.

The investigation included interviews with residents and staff and review of records. All three allegations were determined to be unsubstantiated due to insufficient evidence to meet the preponderance of evidence standard.

The Licensing Program Analyst verified that the individual named in the removal letter was not present, employed, or residing at the facility. No deficiencies were cited during this visit.