Inspection Reports for
Woodbridge Place

PA, 19460

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54 Reports

2018–2026

Inspection Report — Feb 26, 2026

Monitoring
Date: Feb 26, 2026

Visit Reason
The inspection was an unannounced partial monitoring review conducted to verify compliance and implementation of the submitted plan of correction.

Findings
The facility was found to have fully implemented the submitted plan of correction. Deficiencies related to staff training, resident bedroom lighting, and medication administration documentation were addressed with corrective actions and ongoing monitoring plans.

Citations (5)
65f - Direct care staff persons A, B, and C did not receive required training in medication self-administration and meeting resident needs during the 2025 training year.
65g - Staff person C did not receive training in emergency preparedness and the Older Adult Protective Services Act during the 2025 training year.
101j7 - Resident did not have access to a bedside operable lamp; lamps could only be turned on/off from a switch on the opposite wall.
187b - Resident medication administration record lacked initials of staff who administered medication at 12:36 p.m.
187d - Resident was administered morphine less than four hours apart on multiple occasions, contrary to prescriber orders; documentation errors contributed to apparent timing issues.
Report Facts
Residents Served: 102 Secured Dementia Care Unit Residents Served: 16 Hospice Current Residents: 8 Staff Total Daily: 140 Staff Waking: 105

Employees mentioned
NameTitleContext
Wellness DirectorProvided re-education on medication administration documentation and led audits and retraining
AdministratorLed audits, staff education, and reviewed training logs and observations
Business Office DirectorConducted audits of training records and responsible for tracking training completion
Vice President of Talent DevelopmentAdded training topics to learning management system and monitored training completion

Inspection Report — Nov 25, 2025

Renewal
Date: Nov 25, 2025

Visit Reason
The inspection was conducted as a renewal and incident review of the facility's compliance with licensing regulations.

Findings
The facility had multiple deficiencies including expired boiler certification, resident-to-resident abuse incidents, missing staff training topics, unsafe resident equipment, inadequate emergency water supply, medication storage and administration errors, incomplete resident assessments, and documentation issues. Plans of correction were accepted and implemented with ongoing audits and staff retraining.

Citations (18)
Boiler certificate expired on 08/15/2025 and although inspected on 11/17/2025, the new certificate was not available by 11/26/2025.
Resident #1 and Resident #2 engaged in a physical altercation causing injuries; both were hospitalized for observation.
Direct care staff person B did not receive required training on meeting residents' needs as described in preadmission screening and support plans during 2024.
Direct care staff person B did not receive required fire safety training by a qualified expert during 2024.
Resident #3's bedside mobility device was unsecured and posed an entrapment hazard; such devices are prohibited.
Resident #4 did not have access to an operable lamp or lighting source at bedside.
The home maintained only 116 gallons of emergency drinking water on 11/25/2025, insufficient for 89 residents requiring 267 gallons.
All exits were used during fire drills on 08/20/2025, 10/16/2025, and 11/19/2025, violating alternate exit route requirements.
An opened Ozempic pen for Resident #5 lacked an open/discard after date and was past the 56-day discard period.
Resident #6's prescribed Docusate Sodium 100 mg soft capsules were not available in the home on 11/26/2025.
Controlled medication log for Resident #5 showed discrepancies with Morphine syringes count and documentation between 05:47 AM and 10:50 AM on 11/26/2025.
Resident #5's November MAR lacked initials of staff person C who administered Morphine at 00:54 AM and 05:47 AM on 11/26/2025.
Resident #1 was administered incorrect insulin doses on 11/20/2025 and 11/16/2025 contrary to sliding scale orders.
Resident #3's status change assessment did not include specific need, intended use, risks, or device identification for bedside mobility device.
Resident #7 participated in support plan development but did not sign the support plan.
Resident #1's written cognitive preadmission screening did not indicate diagnosis of dementia, Alzheimer's, or cognitive impairment despite admission to Secured Dementia Care Unit.
Resident #1 and Resident #2's support plans did not reflect documented aggressive behaviors and triggers as noted in progress notes.
Correction fluid was used on Resident #1's medical evaluation addendum, obscuring dates and information.
Report Facts
Residents served: 89 Secured Dementia Care Unit Residents Served: 20 Hospice Current Residents: 8 Emergency drinking water gallons required: 267 Emergency drinking water gallons available: 116 Medication syringes remaining: 87 Medication syringes logged: 88

Inspection Report — Jul 31, 2025

Monitoring
Date: Jul 31, 2025

Visit Reason
The visit was an unannounced partial inspection conducted for monitoring purposes to review compliance and the implementation of a previously submitted plan of correction.

Findings
The inspection found multiple deficiencies including issues with resident record confidentiality, criminal background checks, staff training, furniture and equipment maintenance, medication storage and administration, support plan documentation, and staff training in dementia care. All deficiencies had plans of correction submitted and were noted as implemented or in progress.

Citations (16)
Signage on resident's door revealed protected health information visible to the public.
Staff persons did not have timely completed criminal background checks.
Direct care staff person received only 8 hours of annual training instead of required 12 hours.
Direct care staff did not receive required training on safe management techniques and other specified topics.
Malfunctioning keypad blocked egress in the secured dementia care unit.
Fire extinguisher in designated smoking area lacked inspection tag.
Menus for current and following week were not posted in the secured dementia care unit.
Medications including injection pens and eye drops were stored beyond manufacturer recommended discard dates or lacked open dates.
Blood sugar readings were not properly recorded on medication administration records.
Medications were not available in the home as prescribed, including expired insulin being used.
Resident's blood sugar checks were not performed at prescribed times.
Resident assessments lacked documentation of need for assistive devices and medical diagnoses.
Support plans lacked signatures from residents or assessors.
Direct care staff in secured dementia care unit had zero hours of required dementia care training.
Correction fluid was used on resident's assessment records.
Resident's Durable Medical Equipment (DME) form was not completed on the Department's current standardized form.
Report Facts
Residents Served: 82 Secured Dementia Care Unit Residents Served: 12 Hospice Current Residents: 9 Residents Age 60 or Older: 82 Residents with Mobility Need: 33 Total Daily Staff: 115 Waking Staff: 86

Inspection Report — Jun 2, 2025

Complaint Investigation
Date: Jun 2, 2025

Visit Reason
The inspection was a partial, unannounced complaint investigation triggered by allegations and incidents involving resident abuse and medication management.

Complaint Details
The complaint investigation was substantiated with findings of verbal abuse, financial exploitation, failure to report abuse, failure to supervise or suspend implicated staff, medication management deficiencies, and incomplete resident documentation and training.
Findings
Multiple violations were found including failure to report suspected resident abuse, failure to suspend or supervise staff involved in abuse allegations, improper medication storage and documentation, incomplete resident assessments and support plans, and inadequate staff training. Plans of correction were directed and implemented with ongoing audits and training scheduled.

Citations (20)
2600.15a The home failed to immediately report suspected abuse incidents involving a resident, including verbal abuse and unauthorized use of resident's debit card.
2600.15b The home did not develop or implement a plan of supervision or suspend a staff person involved in an abuse allegation.
2600.16c The home failed to report incidents or conditions to the Department within 24 hours as required.
2600.16e The home did not inform residents or their designated persons of validated incidents of theft affecting them.
2600.42b A resident was verbally abused by a staff person making disparaging statements, confirmed by internal investigation.
2600.42c A resident was not treated with dignity and respect due to verbal abuse by a staff person.
2600.65a Staff persons G and H did not receive required orientation on fire safety and emergency preparedness on their first day.
2600.65b Staff person G did not complete orientation training on resident rights, emergency medical plan, abuse reporting, and incident reporting within 40 scheduled hours.
2600.65d Staff person I provided unsupervised ADL services without completing required direct care training and competency test.
2600.65f Staff persons I and J did not receive required training in medication self-administration and other specified topics during 2024 training year.
2600.65g Staff person J did not receive required annual training in fire safety, emergency preparedness, resident rights, and other topics during 2024 training year.
2600.183b Prescription medications and syringes were found unlocked, unattended, and accessible in a resident's room.
2600.185a The home failed to properly document glucometer readings and medication counts, including narcotic counts, and failed to follow medication storage and security procedures.
2600.186c Medication changes were not properly documented on the resident's controlled substance record as required.
2600.224a Resident's preadmission screening form did not include required determination that resident's needs can be met by the home.
2600.225a Resident did not have a written initial assessment documented within 15 days of admission.
2600.227g A staff person participated in development of a resident's support plan but did not sign the plan as required.
2600.231c A written cognitive preadmission screening was not completed within 72 hours prior to admission to the secured dementia care unit.
2600.234a Resident's initial support plan was not completed within 72 hours of admission to the secured dementia care unit.
2600.236 Direct care staff persons working in the secured dementia care unit did not complete required dementia care training hours during 2024.
Report Facts
Residents Served: 86 Secured Dementia Care Unit Residents Served: 19 Hospice Current Residents: 11 Residents Age 60 or Older: 85 Residents with Mobility Need: 30

Inspection Report — Mar 24, 2025

Complaint Investigation
Date: Mar 24, 2025

Visit Reason
The inspection was conducted as a complaint investigation during an unannounced partial inspection on 03/24/2025.

Complaint Details
The inspection was triggered by a complaint, as stated under Inspection Information on page 2.
Findings
The facility was found to have multiple deficiencies including an administrator lacking required orientation training, unsecured poisonous materials, obstructed egress routes, incomplete resident medical evaluations, medication records missing diagnosis or purpose, untimely preadmission screening and assessments, and unsigned support plans. Plans of correction were submitted and implemented by early June 2025.

Citations (8)
Administrator has not successfully completed an orientation program approved and administered by the Department.
Laundry room door in the Memory Care Unit was unlocked and accessible to residents, posing a risk due to poisonous materials.
A wood bed frame was observed obstructing egress at the Memory Care Unit's back door exit.
Resident medical evaluation did not include medical information pertinent to diagnosis and treatment in case of emergency and health status.
Resident's medication administration records and pill pack did not indicate the diagnosis or purpose for the medication.
Resident's preadmission screening form was not completed within the required timeframe prior to admission.
Resident's initial assessment was not completed within 15 days of admission.
Staff member did not sign the support plan despite participating in its development.
Report Facts
Residents Served: 76 Memory Care Unit Residents Served: 19 Hospice Current Residents: 8 Residents Age 60 or Older: 75 Residents with Mobility Need: 27 Total Daily Staff: 103 Waking Staff: 77

Inspection Report — Jan 29, 2025

Complaint Investigation
Date: Jan 29, 2025

Visit Reason
The inspection was conducted as a partial, unannounced visit due to a complaint and incident reported at the facility.

Complaint Details
The visit was complaint-related due to an allegation that staff person A forcibly woke a resident and forced them into a shower against their will, which was not reported timely to the Department or Older Adult Protective Services. The complaint was substantiated with multiple violations found.
Findings
The inspection found multiple violations related to resident abuse reporting, supervision of staff involved in abuse allegations, timely incident reporting to the Department, unsigned resident contracts, improper treatment of residents, and incomplete preadmission cognitive screening. The facility submitted a plan of correction which was determined to be fully implemented as of the inspection date.

Citations (6)
Failure to immediately report suspected abuse of a resident to Older Adult Protective Services.
Failure to develop and implement a plan of supervision or suspend staff involved in alleged abuse.
Failure to report the incident to the Department within 24 hours as required.
Resident home contract was not signed by the resident.
Resident was forced to shower against their will, causing discomfort and harm to dignity.
Written cognitive preadmission screening was not completed within 72 hours prior to admission to secured dementia care unit.
Report Facts
Residents Served: 77 Residents in Secured Dementia Care Unit: 16 Current Residents in Hospice: 7 Residents Age 60 or Older: 76 Residents with Mobility Need: 26 Residents Diagnosed with Intellectual Disability: 1

Inspection Report — Dec 30, 2024

Monitoring
Date: Dec 30, 2024

Visit Reason
The inspection was a monitoring visit conducted on December 30, 2024, to review the facility's compliance with licensing requirements and the implementation of a previously submitted plan of correction.

Findings
The inspection identified multiple deficiencies including unsecured poisonous materials accessible to residents, lack of operable ventilation in bathrooms, absence of operable bedside lighting for a resident, incomplete posting of weekly menus, presence of discontinued medications in medication carts, inaccurate medication administration documentation, missing signatures on controlled substance administration, unavailable prescribed medication, and incomplete support plans addressing resident needs.

Citations (9)
Poisonous materials were unlocked and accessible to residents not assessed as capable of safely using or avoiding poisons.
Bathroom for residents #1, #2, and #3 lacked an operable window or ventilation fan.
Resident #4 did not have access to a source of light that can be turned on/off at bedside.
The home's menu for the week following 12/30/2024 was not posted in the main kitchen dining area and Lilac Terrace.
Discontinued medications (Nystatin for resident #1; Glucagen and Glutose gel for resident #5) were found in medication carts.
Glucometer readings for resident #5 were either inaccurately documented or not documented on medication administration records.
Resident #6’s controlled substance sheet lacked the signature of the staff person who administered Clonazepam on 12/21/2024 at 9:00 pm.
Prescribed medication Advair for resident #5 was not available in the home on 12/30/2024.
Resident #1's support plan did not address the need for a mechanical soft diet as indicated in the medical evaluation.
Report Facts
Residents Served: 69 Residents in Secured Dementia Care Unit: 14 Hospice Residents: 9 Residents with Mobility Need: 24 Residents 60 Years or Older: 69 Residents Diagnosed with Intellectual Disability: 1

Employees mentioned
NameTitleContext
Memory DirectorNamed in relation to removal of poisonous materials and staff training on poisonous material safety.
Maintenance DirectorResponsible for repairs of exhaust fans and conducting room audits for lighting and ventilation.
Executive DirectorImplemented bedside lamp for resident #4 and educated residents and families about operable lighting.
Dining DirectorResponsible for posting menus and training kitchen staff on menu posting.
Director of WellnessConducted training on medication administration, documentation, narcotics sign-out, and updated support plans.

Inspection Report — Oct 23, 2024

Renewal
Date: Oct 23, 2024

Visit Reason
The inspection was a renewal visit conducted on October 23 and 24, 2024, to assess compliance with licensing requirements.

Findings
Multiple deficiencies were identified including privacy violations, lack of a staff training plan, physical accommodation issues, sanitary conditions, emergency procedure deficiencies, medication administration errors, incomplete medical evaluations, and missing policies. Many corrective actions were proposed but not fully implemented as of February 27, 2025.

Citations (17)
Privacy violation where a resident's t-shirt was lifted in front of others and unauthorized audio recording device was found without policy.
No staff training plan developed for 2024.
Resident's bedroom door in memory care unit was difficult to open, impeding access.
Large stain on carpet and strong urine odor in facility.
Dumpster outside was uncovered, violating sanitary requirements.
Bathroom for a resident lacked operable window or ventilation fan.
Accumulation of lint in commercial dryer lint trap.
Emergency procedures lacked contact information for each resident’s designated person.
Emergency exit was blocked by residents sitting in chairs.
No documentation of written notification to local fire department regarding home address and evacuation assistance.
Emergency procedures did not indicate actions for inoperable smoke detectors or fire alarms.
Medical evaluations missing pertinent emergency medical information and body positioning/movement stimulation details.
Medication administration errors including failure to sanitize hands between medications, signing before administration, and not following prescriber's orders.
Expired medications found and damaged medication packaging.
Resident assessments not completed within required timeframes.
Support plans not revised timely or lacking documentation of resident needs.
Lack of policies and procedures for managing records.
Report Facts
Residents Served: 67 Memory Care Residents Served: 15 Hospice Residents: 6 Staffing: 85 Waking Staff: 64 Residents Age 60 or Older: 66 Residents with Mobility Need: 18 Expired Lorazepam Syringes: 19

Employees mentioned
NameTitleContext
Ashlee WagnerMed TechNamed in medication administration and handwashing deficiencies.
Brian SchadAdministratorFacility administrator during inspection.

Inspection Report — Jul 16, 2024

Complaint Investigation
Date: Jul 16, 2024

Visit Reason
The inspection was conducted as a complaint and incident investigation at Woodbridge Place on 07/16/2024.

Complaint Details
The complaint involved alleged abuse by care staff A towards resident #1, including physical mistreatment. The complaint was substantiated, resulting in suspension and termination of the staff member.
Findings
The investigation found that a care staff member allegedly abused a resident by slapping their hand during care, causing the resident to yell and appear scared. The staff member was suspended and later terminated following the Department of Human Services investigation. The facility submitted a plan of correction which was accepted and fully implemented.

Citations (2)
Failure to immediately submit a plan of supervision or notice of suspension for a staff member involved in alleged abuse.
Resident was physically abused by a care staff member who slapped the resident's hand during care, causing distress.
Report Facts
Residents Served: 67 Secured Dementia Care Unit Residents Served: 14 Hospice Current Residents: 6 Residents with Mobility Need: 25 Residents Age 60 or Older: 67

Inspection Report — Oct 16, 2023

Renewal
Date: Oct 16, 2023

Visit Reason
The inspection was conducted as a renewal and provisional licensing inspection of Woodbridge Place Personal Care Home on October 16 and 17, 2023.

Findings
The facility was found to be in compliance with 55 Pa. Code Chapter 2600, with a submitted plan of correction fully implemented. Several deficiencies were identified related to resident funds refund, locking poisonous materials, maintenance of surfaces, emergency food and water supply, medication storage and labeling, and medication administration documentation, all of which had corrective actions accepted and implemented.

Citations (12)
Resident #1 was discharged but did not receive the required refund within 30 days.
Colgate's PreviDent 5000 was unlocked and accessible in resident #2's room, posing a risk as not all residents can safely use poisonous materials.
Memory care patio door latch was damaged and would not open after entering the code.
The home did not maintain a 3-day supply of nonperishable food and drinking water for residents.
Colgate PreviDent 5000 prescribed to resident #2 was unlocked and accessible in the bathroom.
Resident #7 had mislabeled medication syringes with conflicting administration instructions.
Narcotic administration sign-out sheets for residents #3, #4, #5, and #6 lacked indication of AM or PM administration times.
Resident #6's glucometer did not have a glucose reading on 10/14/23, inconsistent with the MAR.
Resident #3's medication administration record lacked staff initials for Clonazepam doses on 09/04/23.
Resident #4's medication administration record lacked staff initials for Tramadol doses on 10/04/23 and 10/10/23.
Resident #5's medication was marked as administered but was not given on 10/09/23.
Resident #6's medication administration record was inconsistent with glucometer readings.
Report Facts
Residents Served: 59 Residents Served in Dementia Unit: 16 Hospice Residents: 6 Staffing Hours: 84 Waking Staff: 63 Emergency Drinking Water Required: 177 Emergency Drinking Water Available: 25

Employees mentioned
NameTitleContext
Juliet MarsalaDeputy SecretarySigned licensing letter and certificate.
Director of WellnessNamed in multiple medication-related findings and corrective actions.
Memory Care DirectorNamed in findings related to locking poisonous materials and medication storage.
Director of EngineeringNamed in corrective action for repair of memory care patio door latch.
Dining Service DirectorNamed in corrective action for emergency food and water supply.
Business Office DirectorNamed in corrective action for resident funds refund process.

Inspection Report — Jul 27, 2023

Follow-Up
Date: Jul 27, 2023

Visit Reason
The visit was conducted as a follow-up to a self-reported incident by the community staff member regarding staff member A's failure to provide required care and treatment to residents, including dignity and respect violations, and other related concerns.

Complaint Details
This visit was a result of a self-reported incident by the community staff member on July 10, 2023, regarding staff member A's failure to provide care and dignity to residents.
Findings
The inspection found multiple deficiencies including failure to assist resident #1 with toileting and bowel/bladder management, disrespectful treatment of resident #2, denial of access to bedrooms by locking doors, and improper medication storage. Staff member A was suspended and terminated following investigations. Corrective actions and staff re-education were implemented.

Citations (4)
Failure to provide total physical assistance with toileting and bowel and bladder management to resident #1, resulting in discomfort due to dried fecal matter.
Staff member A yelled at resident #2 during an anxiety attack, failing to treat the resident with dignity and respect.
Residents in the memory care unit were denied access to their bedrooms due to staff member A locking doors.
Medication for resident #3 was open and in the medication cart without an opened on date, contrary to manufacturer instructions.
Report Facts
Residents Served: 54 Residents Served in Secured Dementia Care Unit: 16 Current Hospice Residents: 4 Residents Age 60 or Older: 53 Residents with Mobility Need: 25 Total Daily Staff: 79 Waking Staff: 59

Employees mentioned
NameTitleContext
Staff Member ANamed in multiple findings related to failure to provide care, disrespectful treatment, locking resident bedrooms, and subsequent termination
Staff Member BIntervened during disrespectful treatment of resident #2 and reported concerns about resident #1
Staff Member CObserved resident #1's condition and witnessed staff member A locking doors
Director of WellnessDirector of WellnessConducted investigations, re-education, and medication training; responsible for quality assurance activities
Executive DirectorExecutive DirectorInvestigated incidents, suspended and terminated staff member A, conducted staff training on dignity and respect
Memory Care DirectorMemory Care DirectorConducted random ADL checks and interviews, monitored compliance with dignity and respect training

Inspection Report — Jun 13, 2023

Follow-Up
Date: Jun 13, 2023

Visit Reason
The inspection visit on 06/13/2023 was a partial, unannounced follow-up to review the submitted plan of correction related to a prior fine.

Findings
The submitted plan of correction was determined to be fully implemented, with corrective actions taken regarding medication storage and availability, including recalibration of glucometers and ensuring medication orders are reviewed weekly.

Citations (2)
The glucometer belonging to resident #1 was not calibrated to the correct date.
Resident #2's prescribed medication was not available in the home on a specified date.
Report Facts
Residents Served: 53 Memory Care Residents Served: 16 Residents Age 60 or Older: 52 Residents with Mobility Need: 28 Total Daily Staff: 81 Waking Staff: 61

Employees mentioned
NameTitleContext
Director of WellnessNamed in corrective actions for recalibrating glucometers and re-educating staff on medication audits

Inspection Report — May 23, 2023

Complaint Investigation
Date: May 23, 2023

Visit Reason
The inspection was conducted as a complaint investigation to review compliance with care requirements at the facility.

Complaint Details
The visit was complaint-related as indicated by the inspection information section stating 'Reason: Complaint'.
Findings
The inspection identified deficiencies related to failure to provide assistance with activities of daily living (ADLs) as required by resident support plans, unattended hazardous equipment in the memory care unit, and incomplete support plan revisions. Plans of correction were accepted and implemented.

Citations (3)
Failure to provide required assistance with eating and bladder/bowel management for residents as indicated in their assessment and support plans.
Unattended utility cart with plates, knives, spoons, and forks found in the memory care unit, posing safety hazards.
Support plan for resident #1 did not address changes in dietary needs, specifically diet change from mechanical soft to pureed.
Report Facts
Residents Served: 57 Secured Dementia Care Unit Residents Served: 17 Hospice Current Residents: 10 Total Daily Staff: 89 Waking Staff: 67

Employees mentioned
NameTitleContext
Director of WellnessConducted training on ADLs and mealtime procedures; responsible for random visits and monitoring compliance.
Executive DirectorInvolved in conducting random checks on ADLs and discussing findings during meetings.
Dietary Services DirectorConducted additional training for dietary staff and staff in the Memory Care neighborhood on dietary carts protocol and safety.
LPNRe-educated on preparing RASP/support plans and importance of updating plans with changes in resident status.

Inspection Report — Apr 19, 2023

Follow-Up
Date: Apr 19, 2023

Visit Reason
The inspection visit on 04/19/2023 was a partial, unannounced follow-up inspection triggered by an incident at the facility.

Findings
The inspection found that the facility had delayed reporting a resident abuse incident involving an altercation between two residents. The Executive Director submitted a plan of correction and retrained staff on abuse reporting timelines and procedures, which was accepted and implemented.

Citations (2)
Failure to immediately report suspected resident abuse to the local area agency on aging as required by law.
Failure to report the incident to the Department’s personal care home regional office or complaint hotline within 24 hours as required.
Report Facts
Residents Served: 58 Secured Dementia Care Unit Residents Served: 19 Hospice Current Residents: 10

Inspection Report — Apr 12, 2023

Complaint Investigation
Date: Apr 12, 2023

Visit Reason
The inspection was conducted as a complaint investigation and incident review related to allegations of resident abuse and mistreatment at the facility.

Complaint Details
The complaint investigation substantiated abuse allegations against staff member C involving physical and mental abuse of residents in the secured dementia care unit. The abuse was confirmed through face-to-face interviews and written statements from staff and residents.
Findings
The investigation found that staff member C engaged in abusive behavior towards residents in the secured dementia care unit, including forcibly dragging residents to their rooms, locking a resident out of their room, and causing mental anguish. The abuse was not reported immediately as required. Staff member C was suspended and subsequently terminated. Training on abuse and resident rights was conducted for staff.

Citations (4)
Failure to immediately report suspected resident abuse as required by law.
Staff member C physically abused residents by grabbing and dragging them to their rooms and locking a resident out of their room.
Staff member C's actions caused mental anguish and mistreatment of residents.
Prohibited procedures including seclusion and manual restraint were violated by staff member C's actions.
Report Facts
Residents Served: 61 Secured Dementia Care Unit Residents Served: 17 Hospice Current Residents: 10 Residents Age 60 or Older: 60 Residents with Mobility Need: 34

Employees mentioned
NameTitleContext
Tia HovatterMPH, NHA, ACC, CDP, CADDCTConducted training on resident abuse and resident rights

Inspection Report — Mar 22, 2023

Complaint Investigation
Date: Mar 22, 2023

Visit Reason
The inspection was conducted as a complaint and incident investigation during an unannounced partial inspection on 03/22/2023 and 03/24/2023.

Complaint Details
The inspection was triggered by a complaint and incident as stated under Inspection Information with reason 'Complaint, Incident'.
Findings
The facility was found to have deficiencies including a direct care staff member providing unsupervised ADL services without completing required training and competency testing, and a resident's bed equipped with an uncovered enabler bar. The submitted plan of correction was accepted and fully implemented by 04/18/2023.

Citations (2)
Direct care staff person provided unsupervised ADL services without completing and passing the Department-approved direct care training course and competency test.
Resident 1's bed was equipped with an enabler bar that was not covered.
Report Facts
Residents Served: 61 Secured Dementia Care Unit Residents Served: 19 Current Hospice Residents: 12 Residents with Mobility Need: 39 Residents Age 60 or Older: 1

Employees mentioned
NameTitleContext
Director of Wellness and Business OfficeNamed in the plan of correction related to direct care staff training deficiency.
Marketing DirectorNamed in the plan of correction related to bed enabler safety deficiency.
Director of WellnessNamed in the plan of correction related to bed enabler safety deficiency and oversight.

Inspection Report — Feb 13, 2023

Follow-Up
Date: Feb 13, 2023

Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by an incident to verify the implementation of a previously submitted plan of correction.

Findings
The submitted plan of correction was determined to be fully implemented. Deficiencies related to assistance with activities of daily living, resident privacy, staffing levels, and staff orientation and training were addressed with corrective actions and training completed by the specified dates.

Citations (5)
Resident did not receive two-person assistance with bladder management, bowel management, and ambulating as required by the resident’s assessment and support plan.
Photographs were taken of residents showing bruising, violating resident privacy rights.
Resident did not receive two-person assist care due to lack of available direct care staffing.
Staff persons A and B did not receive proper orientation on fire safety and emergency preparedness topics on their first day of work.
Staff persons A and B did not complete training on resident rights, emergency medical plan, mandatory reporting of abuse and neglect, and reporting of reportable incidents within their first 40 scheduled work hours.
Report Facts
Residents Served: 42 Secured Dementia Care Unit Residents Served: 19 Hospice Current Residents: 14 Residents 60 Years or Older: 60 Residents Diagnosed with Mental Illness: 2 Residents with Mobility Need: 35 Residents with Physical Disability: 3 Total Daily Staff: 77 Waking Staff: 58

Inspection Report — Jan 24, 2023

Complaint Investigation
Date: Jan 24, 2023

Visit Reason
The inspection was conducted due to complaint, incident, and monitoring reasons as part of a licensing inspection of the Personal Care Home facility.

Complaint Details
The inspection was complaint-related, involving allegations of abuse and other regulatory violations. The abuse allegations were substantiated with specific incidents described involving staff members and residents.
Findings
Multiple violations were found including abuse incidents, failure to provide fire safety orientation to new staff, sanitary condition issues, medication administration errors, improper food storage, and incomplete medication records. Plans of correction were proposed but many were not implemented as of the last follow-up.

Citations (12)
Resident was physically abused by staff member smacking under the chin and forcibly trying to push a mouthguard into a resident's mouth.
New direct care staff did not receive orientation in general fire safety and emergency preparedness on their first day.
Sanitary conditions not maintained: glucometer readings were misdocumented between residents.
Food stored on the floor of the walk-in freezer.
Outdated or undated food items found in dry food storage.
Resident medication administration records missing several self-administered medications.
Only current prescriptions, OTC, sample and CAM medications may be kept in the home; discontinued medications were found in medication cabinets.
Medication labels did not match the medication administration record for several residents.
Medication storage procedures not properly implemented; medication unavailable when needed.
Medication records incomplete for insulin administration; amount administered not recorded.
Failure to follow prescriber's orders for medication administration; incomplete accucheck documentation.
Medication errors not immediately reported to resident, designated person, and prescriber.
Report Facts
Residents Served: 58 Secured Dementia Care Unit Residents Served: 20 Current Hospice Residents: 13 Residents Age 60 or Older: 56 Residents with Mental Illness: 2 Residents with Intellectual Disability: 1 Residents with Mobility Need: 39

Inspection Report — Nov 30, 2022

Complaint Investigation
Date: Nov 30, 2022

Visit Reason
The inspection was conducted as a complaint investigation with provisional and incident reasons, including monitoring and incident follow-up.

Complaint Details
The inspection was complaint-related with substantiated findings of abuse and neglect, medication errors, and failure to follow regulatory requirements.
Findings
Multiple violations were found related to resident care, medication administration, staff training, abuse incidents, sanitary conditions, and regulatory compliance. The facility was issued a second provisional license with required plans of correction and follow-up inspections.

Citations (26)
16c - Written Incident Report: The home failed to report an unwitnessed fall with head injury to the department within 24 hours as required.
23a - Activities of Daily Living Assistance: Resident 2 did not receive required assistance with medication administration during October and November 2022.
25b - Contract Signatures: Resident 3's home contract was not signed by the resident as required.
41e - Signed Statement: Resident 3's record lacked a signed statement acknowledging receipt of resident rights and complaint procedures.
42v - Resident-Home Contract: The home failed to provide medication administration to Resident 2 as contracted for October and November 2022.
52 - Hiring Staff: A staff member's criminal background check was not completed until 2/9/22, after hire.
54a - Direct Care Staff: Direct care staff person B lacked a high school diploma, GED, or active Pennsylvania nurse aide registry status.
65a - FS Orientation 1st Day: Several staff did not receive orientation in general fire safety and emergency preparedness on their first work day.
82c - Locking Poisonous Materials: Poisonous materials including toothpaste were unlocked, unattended, and accessible to residents in room 154.
89b - Hot Water Temperature: Hot water temperatures in bathrooms exceeded the maximum 120°F limit, measuring up to 124.8°F.
103e - Left Overs: Unlabeled, undated containers of cooked food were found in the walk-in refrigerator.
103g - Storing Food: Opened bags of cocoa and macaroni were stored unsealed in the dry food storage area.
103i - Outdated Food: Several food items including deli meats and cheese were not labeled or dated in the dry food storage area.
141a - Medical Evaluation Information: Resident 4's medical evaluation did not include immunization history.
181c - Self-administration Assessment: Resident 2 self-administered medications without a required assessment by a qualified practitioner.
182b - Prescription Medication: Resident 5 administered medications to Resident 2, which is not permitted.
183b - Meds and Syringes Locked: Medications and syringes were unlocked and accessible in Resident 2's room.
183d - Prescription Current: Resident 2's medication was discontinued but remained in the resident's room.
185a - Implement Storage Procedures: Resident 3's blood glucose readings were inconsistently recorded and medication was unavailable at times.
187b - Date/Time of Medication Admin.: Medication administration records lacked staff initials for certain dates for Resident 2.
187d - Follow Prescriber's Orders: Resident 1 was not administered prescribed medication due to unavailability in the home.
188b - Medication Error Reporting: Medication error for Resident 1 was not reported to the resident or prescriber as required.
191 - Resident Right to Refuse: Resident 3 was not educated on the right to refuse medication despite evidence of medication errors.
225a - Assessment 15 Days: Resident 2's assessment lacked documentation for making and keeping appointments and obtaining clean clothing.
225c - Additional Assessment: Resident 4's assessment lacked documentation for engaging in social and leisure activities.
42b - Abuse: Staff member A smacked Resident 1 under the chin and staff member C forcibly tried to push a mouthguard into Resident 2's mouth.
Report Facts
Residents Served: 60 Residents Served in Dementia Unit: 20 Current Residents Hospice: 18 Fine Per Resident Per Day: 5 Calculated Fine Per Day: 290

Inspection Report — Oct 6, 2022

Complaint Investigation
Date: Oct 6, 2022

Visit Reason
The inspection was conducted as a complaint and incident investigation with unannounced partial inspections on multiple dates.

Complaint Details
The inspection was complaint and incident related; no deficiencies or substantiation status were reported.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 61 Memory Care Residents Served: 20 Hospice Residents: 14 Total Daily Staff: 104 Waking Staff: 78 Residents Age 60 or Older: 59 Residents with Mental Illness: 2 Residents with Intellectual Disability: 2 Residents with Mobility Need: 43

Inspection Report — Sep 19, 2022

Follow-Up
Date: Sep 19, 2022

Visit Reason
The inspection visit on 09/19/2022 was a partial, unannounced follow-up to review the submitted plan of correction related to an incident.

Findings
The facility was found to have fully implemented the plan of correction regarding a violation where a staff member took and published a photograph of a resident without consent, violating resident dignity and privacy. The employee resigned and staff retraining on social media policy and resident rights was directed and completed.

Citations (1)
Staff member took and published a photograph of a resident without consent, violating dignity and privacy.
Report Facts
Residents Served: 63 Secured Dementia Care Unit Residents Served: 20 Hospice Current Residents: 10 Residents 60 Years or Older: 60 Residents with Mental Illness: 2 Residents with Intellectual Disability: 2 Residents with Mobility Need: 41

Inspection Report — Jul 14, 2022

Monitoring
Date: Jul 14, 2022

Visit Reason
The inspection was a monitoring visit conducted by the Pennsylvania Department of Human Services, Bureau of Human Services Licensing, to review the facility's compliance and implementation of the submitted plan of correction.

Findings
The facility was found to have fully implemented the submitted plan of correction related to medication administration, following prescriber's orders, and preadmission screening for the secured dementia care unit. Various corrective actions were taken including removal of responsible staff from medication duties, audits, and implementation of new processes to ensure compliance.

Citations (3)
Medication Administration Record did not include staff initials for two medication administrations for Resident #1.
Medication prescribed for Resident #2 was not administered and refusal was not documented in the MAR.
Written cognitive preadmission screening for Resident #3 was completed after admission to the secured dementia care unit, not within 72 hours prior to admission.
Report Facts
Residents Served: 66 Secured Dementia Care Unit Residents Served: 19 Total Daily Staff: 107 Waking Staff: 80 Residents with Mobility Need: 41 Residents 60 Years or Older: 64 Residents Diagnosed with Mental Illness: 4 Residents Diagnosed with Intellectual Disability: 2

Inspection Report — May 16, 2022

Date: May 16, 2022

Visit Reason
The inspection was a licensing inspection conducted by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing on 05/16/2022, with the reason noted as a fine.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 67 Memory Care Residents Served: 20 Hospice Residents: 10 Residents Age 60 or Older: 65 Residents Diagnosed with Mental Illness: 3 Residents Diagnosed with Intellectual Disability: 2 Residents with Mobility Need: 43 Residents with Physical Disability: 2 Total Daily Staff: 110 Waking Staff: 83

Inspection Report — May 3, 2022

Complaint Investigation
Date: May 3, 2022

Visit Reason
The inspection was conducted as a complaint and incident investigation with multiple unannounced partial inspections between 05/03/2022 and 05/16/2022.

Complaint Details
The inspection was complaint-related and incident-driven, with no deficiencies found and no follow-up required.
Findings
No regulatory citations or deficiencies were identified during the inspection period.

Report Facts
Residents Served: 71 Memory Care Residents Served: 19 Hospice Residents: 10 Residents Age 60 or Older: 69 Residents Diagnosed with Mental Illness: 2 Residents Diagnosed with Intellectual Disability: 1 Residents with Mobility Need: 43 Total Daily Staff: 114 Waking Staff: 86

Inspection Report — Jan 13, 2022

Monitoring
Date: Jan 13, 2022

Visit Reason
The inspection was a monitoring visit conducted on January 13, 2022, to assess compliance with regulations and follow up on previous plans of correction.

Findings
Multiple medication management deficiencies were identified, including issues with prescription currency, medication storage, labeling, refusal documentation, and medication error reporting. Additional findings included incomplete resident assessments. The facility submitted plans of correction for all deficiencies, with some plans implemented and others pending.

Citations (11)
Prescribed medication for individual #1 was in the medication cart but not listed on the medication administration record.
Resident #3 had medication scheduled to be discarded but still present in the medication cart.
Resident #2 had an opened medication not dated according to manufacturer's instructions.
Pharmacy label for resident #3's medication did not match the medication administration record.
Resident #2 was administered medication without a prescription/order and medication was not available in the home.
Resident #2 and #3 refused medications without physician orders permitting refusal and without physician notification.
Resident #2 was administered medication not prescribed and medication administration records did not indicate correct administration.
Medication error for Resident #3 was not properly documented or reported.
Medication administration training record for staff person A lacked initial training date and annual practicum documentation.
Resident #4 did not have a written initial assessment completed within 15 days of admission.
Resident #5 did not have an annual additional assessment completed as required.
Report Facts
Staffing Hours: 104 Waking Staff: 78 Secured Dementia Care Unit Residents Served: 18 Hospice Residents: 11 Residents with Mobility Need: 38 Residents with Physical Disability: 2 Residents Diagnosed with Intellectual Disability: 2 Residents 60 Years or Older: 66

Employees mentioned
NameTitleContext
Jamie BuchenauerDeputy Secretary, Office of Long-term LivingSigned the provisional license letter

Inspection Report — Nov 9, 2021

Complaint Investigation
Date: Nov 9, 2021

Visit Reason
The inspection was conducted as a complaint investigation with an unannounced partial inspection on November 9, 2021, to assess compliance with regulatory requirements at Woodbridge Place.

Complaint Details
The inspection was complaint-driven, triggered by allegations that led to an unannounced partial inspection on November 9, 2021. The exit conference was held the same day. Follow-up submissions and reviews occurred through January 2022.
Findings
Multiple violations were found related to abuse, medication administration, sanitary conditions, medical evaluations, medication storage, refusal of medication documentation, following prescriber's orders, training records, preadmission screening, additional assessments, and support plan signatures. The facility was issued a first provisional license due to these violations and required to submit plans of correction.

Citations (16)
Resident neglect and failure to complete prescribed tests leading to hospitalization.
No staff trained to administer medications during the 11-7 shift; PRN medications not administered as required.
Sanitary conditions not maintained; shared testing devices between residents.
Medical evaluation not completed within required timeframe after admission.
Annual medical evaluations missing or outdated for some residents.
Medication cart left unlocked and unattended.
Medications in cart not listed on MAR; expired or unlabeled medications present.
Medications not stored under proper conditions; open medications without open dates.
Medication container missing pharmacy label or resident name.
Prescribed medication listed on MAR but not present in the home.
Refusal of medication not documented or reported to physician.
Failure to follow prescriber's orders for medication administration and treatments.
Incomplete medication administration training records for staff.
Preadmission screening form not completed within 30 days prior to admission.
Annual additional assessments not completed timely for some residents.
Support plan developed without resident's signature.
Report Facts
Fine Per Resident Per Day: 5 Fine Per Resident Per Day: 3 Calculated Fine Per Day: 370 Calculated Fine Per Day: 222

Employees mentioned
NameTitleContext
Jamie BuchenauerDeputy Secretary, Office of Long-term LivingSigned the licensing letter regarding provisional license issuance

Inspection Report — Oct 7, 2021

Renewal
Date: Oct 7, 2021

Visit Reason
The inspection was a renewal inspection conducted to assess compliance with licensing requirements for Woodbridge Place.

Findings
The inspection identified multiple violations including failure to post required notices, staffing shortages, unsafe storage of poisonous materials, sanitary issues, missing emergency phone numbers, incomplete medical evaluations, medication management deficiencies, and lack of documentation for secured dementia care unit admissions. Plans of correction were accepted for all violations with specified completion dates.

Citations (23)
A copy of 55 Pa Code Chapter 2600 was not posted in a conspicuous and public place in the home.
No influenza poster posted in a conspicuous and public place in the home.
Waiver related to 2620.61(13) was not posted in a prominent and public location in the home.
Refunds for residents who passed away were not issued timely.
Cameras recording video present at entrance without signage notifying of recording.
Direct care staffing hours were below the required minimum for residents with mobility needs.
Direct care staffing hours during waking hours were below the required minimum.
Poisonous materials (moisturizer and toothpaste) were unlocked and accessible to residents not assessed as capable of safe use.
Ice cream freezer sliding door had black, dark substances resembling mold.
Full, uncovered, unattended trash can in kitchen.
Emergency telephone numbers for hospital and fire department not posted on or by telephones in certain rooms.
First aid kit in facility van missing tweezers.
Resident did not have an operable lamp or source of lighting at bedside.
Kitchen stove hood had not been serviced since June 2019.
Freezer temperatures in main and small kitchen freezers were above required levels.
Annual medical evaluation for a resident was not found.
Menus for current and following weeks were not posted; outdated menus were posted.
Resident's record did not include a current list of medications.
Loose pills found on medication carts; undated medication discarded and replaced.
Resident's medication readings did not match MAR; devices not properly labeled or calibrated.
No documentation for receipt of controlled substances on medication cart for a resident.
Staff person administered medications without completing Department-approved medication administration course.
Resident record lacked documentation of no objection to admission to secured dementia care unit.
Report Facts
Staffing hours required: 98 Staffing hours provided: 87.5 Staffing hours provided: 90 Freezer temperature: 12 Freezer temperature: 8 Fine per day: 370 Fine per day: 222

Inspection Report — Oct 7, 2021

Enforcement
Date: Oct 7, 2021

Visit Reason
The inspection visits on October 7 and 8, 2021, November 9, 2021, and January 13, 2022, were conducted to assess compliance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes and resulted in violations leading to revocation of the previous certificate and issuance of a first provisional license.

Findings
Multiple violations of 55 Pa. Code Chapter 2600 were found during the inspections, resulting in revocation of the prior certificate of compliance and issuance of a first provisional license. The Department intends to assess fines for several violations unless corrected by specified deadlines.

Report Facts
Fine Per Resident Per Day: 5 Fine Per Resident Per Day: 3 Calculated Fine Per Day: 370 Calculated Fine Per Day: 222 Mandated Correction Date: 5 Mandated Correction Date: 15

Inspection Report — Jul 29, 2021

Complaint Investigation
Date: Jul 29, 2021

Visit Reason
The inspection was conducted as a complaint investigation at Woodbridge Place on 07/29/2021.

Complaint Details
The visit was complaint-related. The deficiency involved incomplete documentation in the Resident Assessment Support Plan for resident #1. The plan of correction was accepted and implemented, with resident #1 having passed away on hospice services, preventing correction of the original RASP.
Findings
The inspection found a deficiency related to the Resident Assessment Support Plan (RASP) for resident #1, which did not include the personal care need and degree level needed for writing correspondence. The plan of correction was accepted and fully implemented.

Citations (1)
The Resident Assessment Support Plan (RASP) for resident #1 did not include the personal care need and degree level needed for writing correspondence.
Report Facts
Residents Served: 79 Secured Dementia Care Unit Residents Served: 18 Hospice Residents: 14 Residents Age 60 or Older: 77 Residents with Intellectual Disability: 2 Residents with Mobility Need: 31 Residents with Physical Disability: 1 Total Daily Staff: 110 Waking Staff: 83

Employees mentioned
NameTitleContext
Mia JohnsonSigned the letter confirming the plan of correction was fully implemented
Resident Care DirectorResident Care DirectorResponsible for completing the Resident Assessment Support Plan
Executive DirectorExecutive DirectorResponsible for completing random audits to assure compliance with regulation 227b

Inspection Report — May 4, 2021

Plan of Correction
Date: May 4, 2021

Visit Reason
The visit was conducted as a follow-up to verify the implementation of a previously submitted plan of correction related to a criminal background check deficiency.

Findings
The submitted plan of correction was determined to be fully implemented as of the 05/04/2021 review. The facility corrected the deficiency regarding the lack of documentation for a criminal background check for a staff member.

Citations (1)
Failure to provide documentation that a criminal background check was processed for a staff person.
Report Facts
Residents Served: 83 Secured Dementia Care Unit Residents Served: 19

Inspection Report — Mar 25, 2021

Complaint Investigation
Date: Mar 25, 2021

Visit Reason
The inspection was conducted as a complaint investigation following allegations related to resident care, medication administration, dietary needs, and record keeping at Woodbridge Place.

Complaint Details
The inspection was triggered by complaints regarding wound care, choking incident, medication administration, dietary compliance, and record keeping deficiencies at the facility.
Findings
The inspection found multiple deficiencies including failure to follow wound care orders, medication refusal documentation, dietary needs not met, inadequate choking response, incomplete resident records, and missing preadmission screenings and support plans. Plans of correction were accepted with retraining, audits, and implementation of new electronic health records.

Citations (13)
Failure to apply prescribed Triad Wound PST Dressing every shift as ordered, resulting in increased wound pain and hospitalization.
Resident #3 choked on large pieces of meat despite dietary orders for minced food, and was not immediately attended to.
Resident #1 refused prescribed medications on 2/20/21 and 2/21/21 without physician notification.
Medication error not reported when Triad wound dressing was unavailable due to backorder on 2/10/21 and 2/11/21.
Resident #3's preadmission screening form did not include determination that needs could be met by the home.
Resident #3 did not have an assessment completed for significant changes after admission to Secure Dementia Care Unit.
Resident #1's support plan did not include a plan for wound care of stage 2 wounds upon admission.
Resident #3 did not have a written cognitive preadmission screening completed within 72 hours prior to admission to Secure Dementia Care Unit.
Resident #2's record lacked documentation that resident and family did not object to admission to Secure Dementia Care Unit.
Resident #2 and #3 did not have initial support plans completed within 72 hours of admission to Secure Dementia Care Unit.
Resident #3's designated person was initially refused access to resident records.
Resident #1's record lacked color of hair, color of eyes, and identifying marks; Resident #2's record lacked assessment and support plan.
Resident #3's discharged records were incomplete, missing DME and preadmission screening.
Report Facts
Residents Served: 85 Secured Dementia Care Unit Residents Served: 19 Current Hospice Residents: 10 Total Daily Staff: 113 Waking Staff: 85

Inspection Report — Dec 21, 2020

Follow-Up
Date: Dec 21, 2020

Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by an incident to verify the implementation of a previously submitted plan of correction.

Findings
The submitted plan of correction was determined to be fully implemented with no new issues identified. The facility demonstrated compliance with medication storage, administration, and documentation procedures, as well as preadmission screening requirements.

Citations (4)
185a - The home failed to have prescribed medications available for Resident #1 from 12/14/20 to 12/18/20, including Mapap 325MG, Polyeth Gyc Pow, and Sysane ULTR Sol eye drops.
187a - Resident #2's medication administration record showed Ocusoft Lid Pad Scrub was administered on days it was not available in the home between 12/20/20 and 12/28/20.
187d - The home did not administer prescribed medications to Resident #1 and Resident #2 on multiple dates because the medications were not available in the home.
224a - Resident #1's preadmission screening form did not include a determination that the resident's needs could be met by the home.
Report Facts
Residents Served: 84 Secured Dementia Care Unit Residents Served: 15 Hospice Current Residents: 10 Total Daily Staff: 114 Waking Staff: 86

Employees mentioned
NameTitleContext
Alexander GoldsteinLead InspectorLead inspector for the follow-up inspection.
Shawn ParkerLead ReviewerLead reviewer for plan of correction submissions and document submissions.
Deb BodnarAdministratorFacility administrator named in the report.

Inspection Report — Nov 17, 2020

Complaint Investigation
Date: Nov 17, 2020

Visit Reason
The inspection was conducted as a complaint investigation with unannounced partial inspections on multiple dates from 11/17/2020 to 11/23/2020.

Complaint Details
The inspection was complaint-related and the follow-up type was noted as not required. No substantiation status was provided.
Findings
No regulatory citations or deficiencies were identified during the inspection.

Report Facts
Residents Served: 91 Residents Served in Dementia Care Unit: 18 Hospice Current Residents: 0

Notice — Sep 30, 2020

Date: Sep 30, 2020

Visit Reason
This document serves as a certificate of compliance and notification of license renewal for Woodbridge Place Personal Care Home. It informs the facility that an annual inspection will be conducted within the next twelve months as required by regulation.

Findings
No inspection findings are reported in this document. It confirms issuance of a regular license following the renewal application and outlines the requirement for future annual inspections.

Report Facts

Inspection Report — Sep 16, 2020

Complaint Investigation
Date: Sep 16, 2020

Visit Reason
The inspection was conducted as a complaint investigation with unannounced partial inspections on 09/16/2020 and 09/28/2020, followed by an off-site review on 10/14/2020.

Complaint Details
The inspection was complaint-driven and included follow-up reviews. The submitted plan of correction was determined to be fully implemented.
Findings
The facility was found to have deficiencies related to self-administration of medications, including failure to assess a resident's ability to self-administer medications and improper storage of medications in a resident's room. Plans of correction were accepted and fully implemented.

Citations (2)
2600.181c - The resident's assessment did not identify the ability to self-administer medications or the need for reminders as required. Resident #1 self-administers medications but was not assessed by a qualified practitioner.
2600.181d - Medications were found unlocked and unattended in Resident #1's room, violating secure storage requirements for self-administered medications.
Report Facts
Residents Served: 68 Residents Served in Dementia Unit: 17 Hospice Current Residents: 5 Total Daily Staff: 98 Waking Staff: 74 Residents with Mobility Need: 30

Inspection Report — Aug 12, 2020

Complaint Investigation
Date: Aug 12, 2020

Visit Reason
The inspection was conducted as a complaint investigation with multiple off-site review dates to evaluate compliance and follow-up on a submitted plan of correction.

Complaint Details
The visit was complaint-related, triggered by concerns about resident neglect. The complaint was substantiated by findings of maggot infestation in a resident's ear and insufficient staffing during waking hours.
Findings
The facility was found to have neglected a resident on hospice whose ear canal was infested with maggots, and staffing hours during waking hours were below the required 75%. Plans of correction were accepted and implemented to address abuse and staffing deficiencies.

Citations (2)
42b - Abuse: A resident on hospice was found with maggots in his ear canal on 08/09/20, indicating neglect. Staff failed to detect the infestation despite regular care and monitoring.
57d - Waking Hours: On 08/08/20, only 102.25 of the required 105 direct care hours (73%) were provided during waking hours, below the 75% requirement.
Report Facts
Residents Served: 96 Secured Dementia Care Unit Residents Served: 20 Hospice Current Residents: 11 Direct Care Hours Required: 105 Direct Care Hours Provided: 102.25 Percentage of Direct Care Hours Provided: 73

Inspection Report — Apr 14, 2020

Routine
Date: Apr 14, 2020

Visit Reason
The Department’s Bureau of Human Services Licensing Representatives conducted an inspection of the facility to assess compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes.

Findings
No regulatory citations were identified as a result of this inspection.

Employees mentioned
NameTitleContext
Mia JohnsonHuman Services Licensing SupervisorSigned the inspection report letter.

Inspection Report — Mar 30, 2020

Complaint Investigation
Date: Mar 30, 2020

Visit Reason
The inspection was conducted as a complaint investigation due to an incident at the facility.

Complaint Details
The investigation was triggered by an incident involving resident altercations and an elopement from the secured dementia care unit. The plan of correction was approved and fully implemented as of August 12, 2020.
Findings
The submitted plan of correction was fully implemented and compliance was maintained. The investigation involved multiple incidents including resident altercations and an elopement from the secured dementia care unit.

Report Facts
Residents Served: 88 Residents Served in Secured Dementia Care Unit: 20

Employees mentioned
NameTitleContext
Deb BodnarSr. Executive DirectorSigned plan of correction documents and referenced in findings
Tahesia ThomasDepartment representative conducting off-site inspections

Inspection Report — Dec 16, 2019

Plan of Correction
Date: Dec 16, 2019

Visit Reason
The visit was conducted as a follow-up review to verify that the submitted plan of correction for previous deficiencies was fully implemented.

Findings
The Pennsylvania Department of Human Services determined that the submitted plan of correction was fully implemented and that continued compliance must be maintained.

Report Facts
Residents Served: 71 Residents Served in Secured Dementia Care Unit: 17

Employees mentioned
NameTitleContext
Charles S BrennanDirector of NursingNamed in multiple Plan of Correction approvals and signatures

Inspection Report — Oct 21, 2019

Routine
Date: Oct 21, 2019

Visit Reason
The Department’s Bureau of Human Services Licensing conducted an inspection of Woodbridge Place on October 21 and 22, 2019 to assess compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Inspection Report — Sep 26, 2019

Complaint Investigation
Date: Sep 26, 2019

Visit Reason
The inspection was an unannounced partial investigation triggered by an incident involving medication errors and other compliance concerns at Woodbridge Place.

Complaint Details
The investigation was initiated due to an incident involving medication errors and unsafe medication handling practices. The complaint was substantiated with multiple violations found.
Findings
Multiple violations were identified including medication errors, unsecured narcotic medication, lack of dual signatures on controlled substance records, and inadequate staff training on managing challenging resident behaviors. Plans of correction were submitted but many were only partially implemented as of the report date.

Citations (5)
On 9-9-19, a medication error occurred when resident #1's Percocet was replaced with Acetaminophen without timely reporting to the department.
On 9-26-19, the narcotic book was left open on the medication cart in an unsecured hallway location.
Resident #2's medication administration record prescribed Systane Complete but the label indicated Systane Ultra.
The home's procedures lack dual signatures on the controlled substance record and medication carts keys were kept unlocked in the wellness room.
Resident #6 demonstrated challenging behaviors and staff failed to use verbal interventions or training skills to minimize risk and intervene appropriately.
Report Facts
Residents served: 84 Residents with mobility needs: 37 Residents 60 years or older: 82 Direct care staffing hours required: 102 Direct care staffing hours provided: 97.25 Medication audits conducted: 3

Employees mentioned
NameTitleContext
Deborah BodnarSr. Executive DirectorNamed in multiple plans of correction and responsible for oversight of corrective actions

Inspection Report — Sep 12, 2019

Routine
Date: Sep 12, 2019

Visit Reason
The Department’s Bureau of Human Services Licensing conducted an inspection of the facility to assess compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes.

Findings
No regulatory citations were identified as a result of this inspection.

Employees mentioned
NameTitleContext
Shawn ParkerHuman Services Licensing SupervisorSigned the inspection report letter.

Inspection Report — Jul 24, 2019

Annual Inspection
Date: Jul 24, 2019

Visit Reason
The Department’s Bureau of Human Services Licensing conducted an annual inspection of Woodbridge Place on July 24, 25, and 29, 2019 to assess compliance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes.

Findings
Violations of 55 Pa. Code Chapter 2600 were found during the inspection. The facility was required to correct all citations by specified dates and maintain continued compliance. Multiple plans of correction were submitted addressing issues such as resident agreements, staffing, medication administration, food storage, first aid kits, and documentation for secured dementia care unit admissions.

Citations (6)
Resident #1's medical evaluation did not include the resident's ability to self administer medication.
A bottle of Acetaminophen 500mg tablets was found in the medication cart without any label identifying the resident to whom it belonged.
On 7/24, Resident #5 received an incorrect insulin dose based on sliding scale directions, receiving 10 units instead of 14 units.
The refrigerator/freezer in the Café lacked thermometers in both compartments, which were obtained immediately.
Woodbridge Place lacked documentation that residents admitted or transferred to the secured dementia unit had no objection from their designated person.
The facility did not ensure timely completion of residents' support plans within 72 hours prior to or after admission to the secured dementia unit.
Report Facts
Residents Served: 85 Secured Dementia Care Unit Residents Served: 18 Current Hospice Residents: 7

Employees mentioned
NameTitleContext
Deb BodnarSenior Executive DirectorNamed in multiple plans of correction and signatures on the report.
Eric L WegmanRPH BCGPProvided education on medication storage, labeling, and glucose monitoring.

Inspection Report — Jul 3, 2019

Complaint Investigation
Date: Jul 3, 2019

Visit Reason
The inspection was conducted as a result of an incident, as a partial and unannounced inspection of Woodbridge Place.

Complaint Details
The inspection was triggered by an incident complaint. The violation regarding the criminal background check was substantiated.
Findings
Violations of 55 Pa. Code Chapter 2600 related to Personal Care Homes were found. The home failed to submit a criminal background check request for a staff member within the required timeframe.

Citations (1)
55 Pa. Code 2600.51 - The home did not submit the criminal background check request for staff A, hired on 01/23/2019, until 02/05/2019, exceeding the required timeframe.
Report Facts
Residents Served: 86 Secured Dementia Care Unit Residents Served: 18 Resident Support Staff Total Daily Staff: 135 Resident Support Staff Waking Staff: 101 Residents with Mobility Need: 49 Residents Age 60 or Older: 84

Inspection Report — Jun 11, 2019

Complaint Investigation
Date: Jun 11, 2019

Visit Reason
The inspection was conducted as a complaint investigation at Woodbridge Place to assess compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes.

Complaint Details
The inspection was triggered by a complaint, and the report documents violations related to resident privacy, medication administration, and timely completion of medical evaluations. The complaint was substantiated by the findings.
Findings
Violations of the Pennsylvania Personal Care Homes regulations were identified during the inspection. The facility was required to correct all cited violations and maintain ongoing compliance.

Citations (3)
A resident exposed their stomach in a hallway during medication administration, violating privacy protocols. Staff failed to use proper hand sanitation and protective gloves when assisting with blood sugar testing.
Resident medical evaluation forms were not completed timely, with one form dated over a year after admission. The facility lacked a checklist to ensure timely completion of new admission regulatory requirements.
The facility lacked a designated private area for medication administration, risking resident privacy and safety. Procedures for documentation and accountability of medications and controlled substances were insufficient.
Report Facts
Residents Served: 84 Memory Care Residents Served: 18 Hospice Current Residents: 3 Residents Age 60 or Older: 82 Residents with Mobility Need: 36

Employees mentioned
NameTitleContext
Deb BodnarSenior Executive DirectorNamed in multiple plan of correction approvals and oversight of corrective actions
Tahesia ThomasDepartment representative present on site during inspection

Inspection Report — Jun 4, 2019

Monitoring
Date: Jun 4, 2019

Visit Reason
The inspection was a monitoring visit conducted on June 4, 2019, to assess compliance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes.

Findings
Violations related to medication administration and documentation were found, including discrepancies in medication orders and missing medication counts. Plans of correction were partially implemented with adequate progress noted as of March 4, 2020.

Citations (6)
The pharmacy label for resident #1's Meclizine medication was inconsistent with the medication administration record, and no current order was provided for Trazodone despite multiple conflicting orders and administration records.
Resident #1's prescribed Oxycodone (60 pills) was reported missing, and staff failed to follow controlled medication policies, with the resident's Oxycodone count sheet not found.
Resident #1 was prescribed 325 mg of Acetaminophen as needed, but this medication was not listed on the resident's medication administration record.
The pharmacy label for resident #2's Ondasteron did not include correct or current dosage instructions, and a new order was issued without updated directions on the medication packaging.
Resident #3's Trazodone medication label lacked warning or indication of changed administration directions despite dosage adjustments for insomnia.
Resident #5 was prescribed multiple medications that were not administered on 8/10/19 as scheduled.
Report Facts
Residents Served: 86 Residents Served: 90

Employees mentioned
NameTitleContext
Deb BodnarSr. Executive DirectorNamed in multiple plans of correction and signatures on corrective action documents

Inspection Report — Apr 18, 2019

Complaint Investigation
Date: Apr 18, 2019

Visit Reason
The inspection was conducted as a complaint investigation to assess compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes at Woodbridge Place.

Complaint Details
The inspection was triggered by a complaint. The report does not explicitly state substantiation status.
Findings
Violations of 55 Pa. Code Ch. 2600 were found during the inspection. The report includes deficiencies related to medication administration and documentation, with corrective actions partially implemented as of June 4, 2019.

Citations (1)
Medication administration was not consistent with physician orders; prescribed medications such as Melatonin and Nystatin were not available or administered on 04/17/19 and 04/18/19. Documentation of medication administration was not congruent with medications on the cart.
Report Facts
Residents Served: 75 Secured Dementia Care Unit Residents Served: 16 Hospice Current Residents: 2 Residents Age 60 or Older: 72 Residents with Mobility Need: 31

Employees mentioned
NameTitleContext
Deb BodnarSr. Executive DirectorNamed in relation to plan of correction and medication administration findings.

Inspection Report — Jan 24, 2019

Monitoring
Date: Jan 24, 2019

Visit Reason
The inspection was a monitoring visit conducted by the Department of Human Services Bureau of Human Services Licensing to assess compliance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes.

Findings
Multiple violations were found related to medical evaluations, medication administration records, glucometer calibration, insulin administration, and support plan documentation. Plans of correction were partially implemented with inadequate progress as of the report date.

Citations (5)
Regulation 2600.141(a)(2): The medical evaluation for resident #1 dated 07/09/2018 did not include a medication addendum listing the medications the resident receives.
Regulation 2600.185(a): Glucometers for residents #2 and #3 were not calibrated to the correct date and time, with discrepancies in readings and log recordings.
Regulation 2600.187(a): Medication administration records for residents #2 and #3 did not include staff initials for who administered several medications.
Regulation 2600.187(d): Resident #2's insulin injections were not properly documented according to sliding scale requirements, with discrepancies in glucometer readings and insulin units given.
Regulation 2600.227(g): Resident #1's support plan dated 07/10/2018 lacked notation regarding the resident's ability or refusal to sign the plan.
Report Facts
Number of Residents Served: 72 Number of Current Hospice Residents: 4 Number of Hospice Residents in Past Year: 3

Employees mentioned
NameTitleContext
Deb BodnarSr. Executive DirectorSigned multiple pages as Legal Entity Representative and named in plan of correction approvals.
Shawn ParkerHuman Services Licensing SupervisorSigned cover letter transmitting the violation report.

Inspection Report — Dec 27, 2018

Complaint Investigation
Date: Dec 27, 2018

Visit Reason
The inspection was conducted as a complaint investigation due to an incident involving a resident elopement and medication administration issues.

Complaint Details
The complaint was substantiated involving a resident elopement and medication administration errors. The resident eloped on 12/11/18 and was found by police. Medication omissions occurred on 12/14/18, 12/15/18, 12/18/18, 12/21/18, and 12/22/18.
Findings
The facility was found to have violated regulations related to resident neglect and failure to follow prescriber directions. Specifically, a resident eloped from the facility and medication was not administered as prescribed on multiple occasions.

Citations (2)
Regulation 2600.42(b): A resident was neglected when he eloped from the facility and was found outside without staff knowledge until police intervention. The facility failed to maintain adequate supervision and door security.
Regulation 2600.187(d): The facility failed to follow prescriber directions when Resident #1 did not receive prescribed medications on multiple dates in December 2018.
Report Facts
Medication omissions: 5 Number of current hospice residents: 2 Number of hospice residents in past year: 6 Number of residents served in secured dementia care unit: 18 Residents age 60 or older: 69 Residents with mobility need: 26

Employees mentioned
NameTitleContext
Deb BodnarSr Executive DirectorSigned plan of correction and involved in medication administration findings
Denise GillespieDepartment representative conducting inspection

Inspection Report — Nov 20, 2018

Complaint Investigation
Date: Nov 20, 2018

Visit Reason
The inspection was conducted as a complaint investigation at Woodbridge Place to assess compliance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes.

Complaint Details
The inspection was complaint-driven as noted on the violation report page 2. The violations were substantiated as multiple deficiencies were documented.
Findings
Multiple violations were found including incomplete criminal background checks, inadequate staffing to meet residents' medication needs, failure to administer prescribed medications, expired medication administration certification, incomplete pre-admission screening, and incomplete initial resident assessments.

Citations (7)
Regulation 65 Pa.Code §2600.51 - Staff person A's criminal background check was incomplete as of 5/29/18.
Regulation 65 Pa.Code §2600.60(a) - On 10/29/18, 28 residents did not receive prescribed medication due to insufficient direct care staffing.
Regulation 65 Pa.Code §2600.61 - Administrator failed to arrange substitute personnel coverage when direct care staff were absent, resulting in medication administration failures on 10/29/18.
Regulation 65 Pa.Code §2600.187(d) - The home failed to ensure residents received prescribed medications at bedtime on 10/29/18.
Regulation 65 Pa.Code §2600.190(a) - Staff person D's medication administration certification expired on 8/30/16 but was still administering medications.
Regulation 65 Pa.Code §2600.224(a) - Pre-admission screening for resident #1 did not include a determination that the home could meet the resident's service needs.
Regulation 55 Pa.Code §2600.226(a) - Resident #1 did not have a written initial assessment documented within 15 days of admission as required.
Report Facts
Number of Residents Served: 65 Residents not receiving medication: 28 Number of deficiencies: 7

Employees mentioned
NameTitleContext
Deb BodnarSr. Executive DirectorSigned multiple plans of correction and was involved in oversight of compliance.
Sabrina FreemanInspector conducting the violation report.

Inspection Report — Oct 3, 2018

Renewal
Date: Oct 3, 2018

Visit Reason
The inspection was conducted as a renewal and incident investigation for Woodbridge Place, a personal care home, on October 3 and 4, 2018.

Findings
The facility was found to have multiple violations including failure to post licensing documents, unsigned resident contracts, missing resident rights acknowledgments, uncovered trash receptacles, incomplete medical evaluations, medication administration record errors, and improper posting of exit door codes. Plans of correction were submitted and partially implemented.

Citations (10)
Regulation 2600.3(c): The home's Chapter 2600 regulations were not posted in a conspicuous and public place.
Regulation 2600.26(b): Resident contracts for Residents #1, #2, and #3 were not signed by the residents.
Regulation 2600.41(e): Resident records for Residents #1, #2, and #3 lacked signed statements acknowledging receipt of resident rights and complaint procedures.
Regulation 2600.85(e): The dumpster lids outside the home were left open and not covered to prevent insect and rodent penetration.
Regulation 2600.141(a)(2): Medical evaluations for Residents #2 and #4 did not include the physician's license number.
Regulation 2600.185(a): Resident #6's blood sugar readings were missing at noon and evening on multiple dates, and medication administration records showed inconsistent blood sugar readings.
Regulation 2600.187(a): Medication administration records for Resident #5 lacked staff signatures for six medications on multiple dates.
Regulation 2600.187(d): The home did not follow prescriber directions for Resident #6's sliding scale insulin administration.
Regulation 2600.19: Residents #1, #2, and #3 were not educated on their right to refuse medication as required.
Regulation 2600.233(c): The outdoor courtyard exit door did not have the correct code posted for key-locking devices.
Report Facts
Number of Residents Served: 64 Number of Residents Served in Secured Dementia Care Unit: 18 Number of Current Hospice Residents: 1 Number of Hospice Residents in Past Year: 3 Number of Residents 60 Years or Older: 62 Number of Residents with Mobility Need: 23

Employees mentioned
NameTitleContext
Deb BodnarSr. Executive DirectorSigned multiple plans of correction and was named as the legal entity representative.
Denise GillespieNamed as inspector on inspection dates October 3 and 4, 2018.

Inspection Report — Jul 31, 2018

Complaint Investigation
Date: Jul 31, 2018

Visit Reason
The inspection was an incident investigation conducted on July 31, 2018, triggered by a complaint or incident at Woodbridge Place, a Personal Care Home.

Complaint Details
The visit was complaint-related due to an incident involving mistreatment of Resident 1 and failure to follow physician orders. The investigation substantiated violations of dignity and respect and medication/treatment orders.
Findings
Violations of 55 Pa. Code Chapter 2600 were found related to resident dignity and respect, and failure to follow physician orders for compression stockings. Staff mistreatment of a resident and inadequate implementation of physician orders were documented.

Citations (2)
55 Pa.Code §2600.42(c) - Resident was not treated with dignity and respect; staff used a dining room chair improperly and showed disrespectful attitude toward the resident.
55 Pa.Code §2600.187(d) - The home failed to follow the directions of the prescriber; Resident 1 was not provided prescribed compression stockings and was not wearing any form of compression stockings.
Report Facts
Number of Residents Served: 61 Total Daily Staff: 82 Walking Staff: 62 Number of Residents Served in Secured Dementia Unit: 18 Number of Current Hospice Residents: 1

Employees mentioned
NameTitleContext
Deb BodnarSenior Executive DirectorSigned plan of correction and legal entity representative

Inspection Report — Apr 4, 2018

Renewal
Date: Apr 4, 2018

Visit Reason
The inspection was conducted as a renewal inspection of the personal care home facility Woodbridge Place to assess compliance with 55 Pa. Code Chapter 2600 regulations.

Findings
The facility was found to be in substantial compliance but had multiple violations related to privacy, criminal background checks, fire safety orientation, staff training, sanitary conditions, food safety, medical evaluations, emergency plans, medication records, support plans, and secured dementia care unit requirements.

Citations (14)
55 Pa.Code §2600.42(s) - A live feed camera was positioned to view resident bedroom entrances, violating privacy rights.
55 Pa.Code §2600.51 - Several staff members lacked completed Pennsylvania Criminal Background Checks as required.
55 Pa.Code §2600.65(a) - Staff person A did not complete required fire safety and emergency preparedness orientation until after starting work.
55 Pa.Code §2600.65(e) - Direct care staff person F received only 10.25 hours of annual training instead of the required 12 hours.
55 Pa.Code §2600.65(i) - The facility's training records did not include all required details such as date, source, content, and length of training.
55 Pa.Code §2600.85(a) - A strong odor of urine was detected in resident room 157, indicating unsanitary conditions.
55 Pa.Code §2600.103(e) - Food leftovers in the dining room were not labeled or dated as required.
55 Pa.Code §2600.103(g) - Fish cakes were stored in an unsealed container in the kitchen, risking contamination.
55 Pa.Code §2600.141(a)(1) - Resident #2's medical evaluation was completed outside the required timeframe.
55 Pa.Code §2600.143(a) - The emergency medical plan did not include hospital choices for residents #1 and #2.
55 Pa.Code §2600.187(a) - Medication administration records were not updated monthly as required.
55 Pa.Code §2600.227(g) - Residents #2 and #3 did not sign or date their support plans as required.
55 Pa.Code §2600.231(c) - Directions for operating locking devices were not conspicuously posted near the device.
55 Pa.Code §2600.234(a) - Residents #4 and #5's support plans were not developed, implemented, or filed within the required timeframe.
Report Facts
Number of Residents Served: 58 Number of Residents Served in Secured Dementia Care Unit: 12 Number of Current Hospice Residents: 1 Number of Hospice Residents in Past Year: 4

Employees mentioned
NameTitleContext
Deb BodnarSr. Executive DirectorNamed as legal entity representative and signer of plans of correction throughout the report.
Shawn ParkerNamed as inspector conducting the violation report on 04/04/2018.

Inspection Report — September 29, 2021

Renewal
Date: September 29, 2021

Visit Reason
The document is a renewal license issued in response to the facility's renewal application to operate the Personal Care Home. The Department will conduct an onsite inspection within the next twelve months as required by regulation.

Findings
No inspection findings are reported in this document. It is a license renewal notice confirming the issuance of a regular license based on the renewal application.

Report Facts

Employees mentioned
NameTitleContext
Jamie L. BuchenauerDeputy SecretarySigned the renewal license letter

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