Inspection Reports for
Yuba Sutter Care Home

CA, 95991

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28 Reports

2021–2026

Inspection Report — Mar 12, 2026

Annual Inspection
Date: Mar 12, 2026

Visit Reason
Licensing Program Analysts arrived unannounced to conduct a required annual inspection utilizing the full care tool.

Findings
The facility was toured and files reviewed with no deficiencies cited. The kitchen was observed to have sharps locked and ample food supply was noted. Staff and resident files were complete.

Report Facts

Employees mentioned
NameTitleContext
Esmeralda NegreteAdministratorMet with Licensing Program Analyst during inspection
Kerry HiratsukaLicensing Program AnalystConducted the inspection
Troy OrdonezLicensing Program ManagerNamed in report

Inspection Report — Oct 23, 2025

Date: Oct 23, 2025

Visit Reason
The unannounced visit was conducted to ensure the licensee notified the responsible parties and ombudsman that the Department of Social Services, Community Care Licensing Division had commenced proceedings to suspend or revoke the license, which was found not to have occurred.

Findings
The Licensing Program Analyst reviewed resident and staff files and discussed multiple topics with the facility manager. The licensee failed to notify responsible parties and ombudsman about the commencement of license suspension or revocation proceedings as required by California Health and Safety Code.

Employees mentioned
NameTitleContext
Esmeralda NegreteManagerDiscussed multiple topics with Licensing Program Analyst during the visit.
Kerry HiratsukaLicensing Program AnalystConducted the unannounced visit and authored the report.
Troy OrdonezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report — Sep 26, 2025

Follow-Up
Date: Sep 26, 2025

Visit Reason
Unannounced inspection to follow up on a substantiated complaint investigation regarding allegations of severe pressure injury due to staff neglect and failure to seek timely medical attention.

Complaint Details
The complaint investigation concluded that a resident sustained severe pressure injury due to staff neglect, the facility failed to seek medical attention, and staff left the resident in a soiled diaper for an extended period. The complaint was substantiated.
Findings
The Department determined that a civil penalty is warranted for serious bodily injury due to the facility's failure to provide proper care and timely medical intervention, resulting in hospitalization and surgeries for the resident.

Citations (3)
Violation of CCR Title 22, § 87466 Observation of the Resident
Violation of CCR Title 22, § 87411(a) Personnel Requirements
Violation of CCR Title 22, § 87468.1(a)(2) Personal Rights of Residents in All Facilities
Report Facts
Civil penalty amount: 9500 Immediate civil penalty: 500

Employees mentioned
NameTitleContext
Manpreet DyalLicenseeMet with during inspection and acknowledged receipt of appeal rights
Kerry HiratsukaLicensing Program AnalystConducted the inspection and signed the report
Troy OrdonezLicensing Program ManagerNamed as Licensing Program Manager overseeing the case

Inspection Report — Sep 10, 2025

Date: Sep 10, 2025

Visit Reason
Unannounced case management visit conducted to discuss several issues that do not affect the residents.

Findings
No deficiencies were cited during the visit. The Licensing Program Analyst met with the licensee and left several documents.

Employees mentioned
NameTitleContext
Manpreet DyalLicenseeMet with Licensing Program Analyst during the visit.

Inspection Report — Mar 12, 2025

Annual Inspection
Date: Mar 12, 2025

Visit Reason
The inspection was a required annual unannounced visit to evaluate the facility's compliance using the full care tool.

Findings
The inspection found no deficiencies. The facility was toured, files reviewed, and multiple topics discussed. The kitchen had locked sharps and ample food supply.

Report Facts
Residents files reviewed: 5 Staff files reviewed: 2

Employees mentioned
NameTitleContext
Kerry HiratsukaLicensing Program AnalystConducted the inspection and met with caregiver
Rajveer KaurAdministratorFacility administrator named in report header

Inspection Report — Aug 20, 2024

Date: Aug 20, 2024

Visit Reason
This office meeting was conducted at the request of Licensees Rajveer Kaur and Manpreet Dyal to review floor plans for their new location and discuss change of location procedures.

Findings
The discussion focused on change of location procedures and floor plans. Licensees were advised to contact the Central Application Bureau for more information and to keep Licensing Program Analyst Hiratsuka updated on progress.

Employees mentioned
NameTitleContext
Rajveer KaurAdministrator/DirectorFacility representative present during the office meeting.
Manpreet DyalFacility representative present during the office meeting.
Troy OrdonezLicensing Program ManagerPresent from Community Care Licensing during the meeting.
Kerry HiratsukaLicensing Program AnalystPresent from Community Care Licensing during the meeting.

Inspection Report — Mar 20, 2024

Annual Inspection
Date: Mar 20, 2024

Visit Reason
The visit was an unannounced required annual inspection conducted by Licensing Program Analysts to assess compliance using the full care tool.

Findings
The facility was toured including resident rooms, kitchen, and common areas. Staff and resident files were reviewed and found to be complete. Several suggestions were made regarding lighting in a shower, smoke detector placement, and bathroom window privacy. No deficiencies were cited.

Employees mentioned
NameTitleContext
Rajveer KaurAdministratorNamed as facility administrator
Manpreet DyalCaregiverMet with Licensing Program Analysts during inspection
Cassie YangLicensing Program AnalystConducted the inspection
Kerry HiratsukaLicensing Program AnalystConducted the inspection
Anthony PerezLicensing Program ManagerNamed in report

Inspection Report — Dec 27, 2023

Enforcement
Date: Dec 27, 2023

Visit Reason
The visit was a Case Management - Legal/Non-compliance meeting to discuss a high volume of citations and a substantiated complaint against the facility.

Complaint Details
The complaint was substantiated as discussed during the non-compliance conference.
Findings
The facility was cited 29 times in the last year, including 15 Type A citations and 14 Type B citations. Issues included staffing and training problems, communication breakdown, lack of administrator oversight, insufficient wound care supplies, failure to seek medical attention, night supervision deficiencies, lack of incontinence care plans, personal rights violations, and accountability concerns.

Report Facts
Citations: 29 Type A citations: 15 Type B citations: 14

Employees mentioned
NameTitleContext
Rajveer KaurAdministratorNamed in relation to lack of oversight and accountability issues
Manpreet DyalLicenseePresent at non-compliance conference

Inspection Report — Dec 5, 2023

Date: Dec 5, 2023

Visit Reason
The visit was a case management health check conducted by Licensing Program Analysts to review staff and resident files, medication orders, and care plans.

Findings
The inspection found outdated needs and service plans for residents, missing medications compared to physician orders, and a caregiver performing glucose testing and insulin injections despite the resident being unable to do so. Additionally, some staff training was ongoing and reappraisals for residents were overdue.

Citations (3)
Failure to ensure a resident with diabetes is capable or assisted by a skilled professional for glucose testing and insulin injections, posing an immediate risk.
Medication lists did not match medications present in the facility, posing an immediate health, safety, or personal rights risk.
Failure to conduct resident reappraisals within 12 months, posing a potential health, safety, or personal rights risk.
Report Facts
Deficiencies cited: 3 Plan of Correction Due Dates: Dec 6, 2023 Plan of Correction Due Dates: Dec 22, 2023

Employees mentioned
NameTitleContext
Rajveer KaurAdministratorMet with during inspection and referenced in medication and care findings
Kerry HiratsukaLicensing Program AnalystConducted case management visit, file reviews, and walk through
Bethany MirlohiLicensing Program AnalystConducted file review for residents
Troy OrdonezSupervisorSupervisor of licensing evaluation

Inspection Report — Nov 15, 2023

Complaint Investigation
Date: Nov 15, 2023

Visit Reason
The inspection was conducted while investigating Complaints 59-AS-20230731122901 and 59-AS-20230717132508 to assess compliance with regulations and address reported issues.

Complaint Details
The visit was complaint-related, investigating Complaints 59-AS-20230731122901 and 59-AS-20230717132508. The report documents multiple substantiated deficiencies related to resident care and facility management.
Findings
Multiple deficiencies were found including lack of overnight incontinent care, absence of required staff training and qualifications, missing written agreements and communication with home health agency, failure to document and manage a resident's pressure injury, and inadequate resident assessments and records.

Citations (8)
Facility staff working overnight do not provide incontinent care, lack required training, and do not meet qualifications for night supervision.
No written agreement or ongoing communication between the facility and home health agency for resident R1.
Failure to document resident R1's pressure injury and lack of preappraisal and reappraisal documentation.
No functional capability assessment conducted prior to accepting resident R1.
Medical assessment for resident R1 was not in the file as it was sent to hospital and not replaced.
No centrally stored medication list for resident R1 as it was sent to hospital and not replaced.
Administrator lacks knowledge and staff lack required training, do not check residents needing incontinent care, and are not qualified.
Failure to ensure staff on each shift can communicate with home health agency, licensing staff, and emergency personnel.
Report Facts
Plan of Correction Due Dates: Nov 16, 2023 Plan of Correction Due Dates: Dec 1, 2023

Employees mentioned
NameTitleContext
Rajveer KaurAdministratorNamed in relation to facility management and cited deficiencies
Troy OrdonezLicensing Program ManagerSupervisor overseeing the inspection
Kerry HiratsukaLicensing Program AnalystLicensing evaluator conducting the inspection

Inspection Report — Nov 15, 2023

Plan of Correction
Date: Nov 15, 2023

Visit Reason
The visit was conducted to discuss deficiencies cited on 11/02/2023 and to review the plan of correction submitted by the licensee.

Findings
A citation was issued because staff did not have required medication training as per California Health and Safety Code §1569.69(a)(2). The plan of correction was submitted late on 11/10/2023, resulting in civil penalties. The cited deficiency was cleared as of 11/10/2023 after the licensee submitted proof of purchasing training.

Citations (1)
Staff did not have medication training as required by California Health and Safety Code §1569.69(a)(2).
Report Facts

Employees mentioned
NameTitleContext
Rajveer KaurAdministratorMet with during the visit
Kerry HiratsukaLicensing Program AnalystIssued citation for medication training deficiency
Troy OrdonezLicensing Program ManagerNamed in the report header

Inspection Report — Nov 2, 2023

Complaint Investigation
Date: Nov 2, 2023

Visit Reason
The inspection visit was conducted as a case management investigation triggered by a complaint to evaluate deficiencies related to staff training and licensing compliance.

Complaint Details
The visit was complaint-related, with deficiencies observed by Licensing Program Analyst Hiratsuka during the investigation. The report does not explicitly state substantiation status.
Findings
The investigation found that staff lacked required medication training and annual training since 2021, and the licensee had not paid the annual licensing fees, which were overdue. These deficiencies posed potential health, safety, or personal rights risks to residents.

Citations (3)
Employees assisting residents with self-administration of medication lacked proof of required initial and annual medication training.
Staff did not complete the required additional 20 hours of annual training, including dementia care and specific health condition training.
Licensee failed to pay annual licensing fees, including overdue fees and late fees.
Report Facts
Annual fees owed: 716.5

Employees mentioned
NameTitleContext
Kerry HiratsukaLicensing EvaluatorObserved deficiencies and signed the report.
Troy OrdonezLicensing Program ManagerSupervisor named in the report.

Inspection Report — Aug 2, 2023

Date: Aug 2, 2023

Visit Reason
The visit was conducted as a Case Management - Other type of visit to return the file of a resident that was removed earlier to make copies.

Findings
No deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Babita SharmaMet with during the visit
Rajveer KaurAdministratorFacility administrator
Troy OrdonezLicensing Program ManagerNamed in report header
Kerry HiratsukaLicensing Program AnalystConducted the visit and named in report

Inspection Report — Aug 2, 2023

Date: Aug 2, 2023

Visit Reason
The visit was a Case Management - Other type of unannounced inspection conducted to review facility operations and resident files.

Findings
No deficiencies were cited during this visit. The Licensing Program Analyst obtained a resident's file to make a copy and planned to return it the same day.

Employees mentioned
NameTitleContext
Babita SharmaMet with during the visit
Rajveer KaurAdministratorFacility administrator named in the report

Inspection Report — Jul 19, 2023

Complaint Investigation
Date: Jul 19, 2023

Visit Reason
The visit was a complaint investigation triggered by an observation of a caregiver working without criminal record clearance.

Complaint Details
The visit was complaint-related and substantiated by the observation of a caregiver working without required criminal record clearance.
Findings
The licensing program analyst observed that a caregiver without criminal record clearance was working alone, which is not allowed and poses an immediate health and safety risk. Immediate civil penalties of $500 were issued.

Citations (1)
Allowed a caregiver without criminal record clearance to work alone, posing an immediate health and safety risk.
Report Facts
Immediate civil penalty amount: 500

Employees mentioned
NameTitleContext
Kerry HiratsukaLicensing Program AnalystObserved the deficiency during the complaint visit
Troy OrdonezLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report — Apr 24, 2023

Follow-Up
Date: Apr 24, 2023

Visit Reason
Unannounced Plan of Correction (POC) visit to verify correction of previously cited deficiencies.

Findings
The inspection found that the side gate was locked with a padlock without fire clearance and a smoke detector was chirping due to low battery. Civil penalties were assessed and a plan of correction was required by 04/25/2023. All other deficiencies from the annual inspection on 03/06/2023 were cleared.

Citations (2)
Licensee placed a lock on the side gate without a fire clearance, posing an immediate health, safety, or personal rights risk to persons in care.
Smoke detector with a low battery that continuously beeps, posing an immediate health and safety risk to persons in care.
Report Facts
Plan of Correction Due Date: Apr 25, 2023

Employees mentioned
NameTitleContext
Bethany MirlohiLicensing Program AnalystConducted the inspection and cited deficiencies.
Troy OrdonezLicensing Program ManagerSupervisor named in the report.
Babita SharmaCaregiverMet with Licensing Program Analyst during inspection.

Inspection Report — Mar 6, 2023

Annual Inspection
Date: Mar 6, 2023

Visit Reason
The inspection was an unannounced annual inspection conducted to evaluate the health, safety, and compliance of the facility with regulatory requirements.

Findings
Several deficiencies were cited related to staff training, fire clearance, use of storage room as staff room, locked exterior doors, and care of persons with dementia. Plans of correction were submitted with due dates for compliance.

Citations (5)
The facility did not ensure at least one staff member with CPR and first aid training was on duty at all times.
The facility did not meet training requirements including dementia care and postural supports training for staff.
The facility used the storage room as a staff room without proper fire clearance.
The facility placed a lock on the side gate without fire clearance approval, posing a safety risk.
Residents with dementia did not have required annual medical assessments and reappraisals.
Report Facts
Deficiencies cited: 5 Plan of Correction Due Dates: Mar 8, 2023 Plan of Correction Due Dates: Mar 24, 2023

Employees mentioned
NameTitleContext
Rajveer KaurAdministratorMet with Licensing Program Analyst during inspection and named in plans of correction
Bethany MirlohiLicensing Program AnalystConducted the inspection and signed the report
Troy OrdonezLicensing Program ManagerSupervisor named in the report

Inspection Report — Feb 16, 2022

Plan of Correction
Date: Feb 16, 2022

Visit Reason
Unannounced Plan of Correction (POC) visit to verify compliance with previously cited deficiencies.

Findings
Deficiencies cited under Title 22 Regulations have been cleared. The licensee complied with the terms of the Plan of Correction by the due date and was provided a POC cleared letter.

Employees mentioned
NameTitleContext
Manpreet DyalCo-LicenseeMet with Licensing Program Analyst during Plan of Correction visit.

Inspection Report — Feb 15, 2022

Annual Inspection
Date: Feb 15, 2022

Visit Reason
The inspection was an unannounced Required-1 Year Inspection focusing on infection control and overall compliance with regulations.

Findings
The inspection found multiple deficiencies including locked exits restricting residents' ability to leave, medications accessible to residents with dementia, lack of fire clearance for a storage room used as a staff bedroom, incomplete annual medical assessments for residents with dementia, and non-operational auditory exit devices posing health and safety risks.

Citations (5)
Residents were locked in the building, violating their personal rights to leave at any time.
Medications were accessible to residents with dementia, posing health and safety risks.
Fire clearance was not obtained for the storage room used as a staff bedroom.
Three of four residents with dementia did not have annual medical assessments and reappraisals.
Auditory devices on exits were not operational, posing immediate health and safety risks.
Report Facts
Residents with dementia: 5 Residents reviewed: 5 Residents with annual medical assessment missing: 3 Plan of Correction due dates: Feb 16, 2022 Plan of Correction due dates: Feb 22, 2022

Employees mentioned
NameTitleContext
Mai ThaoLicensing Program AnalystConducted the inspection and documented findings
Troy OrdonezLicensing Program ManagerSupervisor and licensing program manager overseeing the inspection
Babita SharmaCare StaffFacility staff member who assisted during the inspection and provided information

Inspection Report — Dec 13, 2021

Annual Inspection
Date: Dec 13, 2021

Visit Reason
The inspection was an unannounced Required-1 Year Inspection conducted to evaluate the facility's compliance with infection control protocols.

Findings
The facility was found to be in substantial compliance with no immediate health, safety, or personal rights violations observed. No deficiencies were cited as a result of the inspection.

Employees mentioned
NameTitleContext
Rajveer KaurAdministratorMet with Licensing Program Analyst during inspection and involved in the inspection process.
Dawn KeaneLicensing Program AnalystConducted the Required-1 Year Inspection and infection control domain evaluation.

Report — August 13, 2026

August 13, 2026

Report — July 21, 2026

July 21, 2026

Report — August 2, 2023

August 2, 2023

Report — July 19, 2023

July 19, 2023

Report — April 24, 2023

April 24, 2023

Report — March 6, 2023

March 6, 2023

Report — February 16, 2022

February 16, 2022

Report — February 15, 2022

February 15, 2022

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