Inspection Reports for
Brookdale at Home® Spokane

The visit was complaint-related, investigating a complaint about the facility failing the first re-inspection for fire safety. The complaint number is 197811. The investigation confirmed multiple fire and life safety code violations and cited the facility under WAC 388-78A-2040(2).

The follow-up inspection found no deficiencies and confirmed that the facility meets the Assisted Living Facility licensing requirements. Previous deficiencies under WAC 388-78A-2040-2 were corrected.

The visit was a complaint investigation conducted on October 22, 2025, triggered by a failed Fire and Life Safety Inspection. The violation was recurring, previously cited on November 6, 2024, and August 21, 2024.

The facility failed to comply with the Washington State Patrol Office of State Fire Marshal requirements during their second Fire and Life Safety Inspection, placing residents, staff, and visitors at risk. This violation is recurring and resulted in a $400 civil fine.

Multiple deficiencies were cited during the inspection, including fire-resistance construction documentation not provided and large holes behind AC units. Most deficiencies were corrected on site, but the overall approval status is Disapproved.

The follow-up inspection found no deficiencies and confirmed that all previously cited deficiencies were corrected.

The complaint investigation was triggered by mold found in the kitchen that prevented staff access to the dishwasher and three compartment sinks. The investigation found multiple deficiencies including failure to report the incident timely, failure to ensure staff had required food worker cards, and failure of the administrator to enforce dishwashing policies. Citations were issued.

The facility failed to report an incident affecting food preparation and kitchen sanitization in a timely manner, failed to ensure dietary staff had required food worker cards before working in the kitchen, and failed to comply with its dishwashing policies. These deficiencies placed residents at increased risk of foodborne illness. The investigation resulted in citations being written.

The complaint involved a broken pipe causing a fire system outage and relocation of three residents. The investigation found that the facility did not assign designated staff to fire watch and failed to complete hourly fire watch as required. Staff interviews confirmed that fire watch duties were combined with caregiving duties, causing delays and incomplete fire watch logs. The complaint was substantiated with citations issued.

The facility failed to follow its fire watch policy by not assigning designated staff to fire watch and not completing hourly fire watch as required. This failure placed residents at risk and caused delays in resident care. Citations were written for these deficiencies.

The follow-up inspection on 12/10/2024 found no deficiencies and the facility meets the Assisted Living Facility licensing requirements. Previous deficiencies related to fire and life safety inspections were corrected.

The facility failed to comply with the Washington State Patrol Office of State Fire Marshal requirements, resulting in an uncorrected deficiency and a civil fine of $700.00. The deficiency was previously cited on August 21, 2024.

The inspection identified multiple fire safety violations including improper disposal of burning objects, storage of combustibles in prohibited areas, missing documentation for required inspections and maintenance, and malfunctioning or missing fire safety equipment. The facility was disapproved due to these unresolved violations.

The report details multiple uncorrected deficiencies previously cited on December 28, 2022, including failures in medication administration, resident assessments, service agreement planning, investigations, quality of life, background checks, tuberculosis testing, communication systems, and monitoring residents' well-being. The civil fines were reduced from $4,000 to $3,000 as part of a settlement agreement.

The stop placement order prohibiting admissions at Brookdale Hearthstone Moses Lake has been officially lifted as of June 23, 2023.

The follow-up inspection on 06/22/2023 found no deficiencies and confirmed that the facility meets the Assisted Living Facility licensing requirements. Previously cited deficiencies under WAC 388-78A-2160 were corrected.

The facility was cited for multiple recurring deficiencies related to nursing services, medication administration, tuberculosis testing, and monitoring residents' well-being. These deficiencies were uncorrected from previous citations and resulted in civil fines totaling $2,600.

The Stop Placement Order prohibits new placements at the facility effective May 24, 2023, until formally lifted by the Department.

The visit was a complaint investigation completed on May 11, 2023, which found multiple violations including medication errors, staffing deficiencies, verbal abuse, and inadequate care. Several deficiencies were recurring from a prior citation on December 28, 2022.

The investigation found multiple violations including failure to implement medication policies, nonavailability of medications, improper medication authorizations, insufficient trained staff, verbal abuse of residents, and failure to provide minimum assistance with activities of daily living. These violations resulted in civil fines totaling $1,700 and a stop placement order prohibiting new admissions until corrections are made.

The report details multiple uncorrected deficiencies related to medication administration, resident assessments, service agreement planning, investigations, quality of life, background checks, tuberculosis testing, communication systems, and monitoring residents' well-being. Civil fines totaling $4,000 were imposed for these ongoing violations.

Complaint #70369 involved a smoke alarm triggered by burnt pizza in the microwave. The allegation was substantiated as the fire alarm did sound and staff responded accordingly, but no violations or injuries were noted.

The fire alarm sounded due to burnt pizza causing light smoke in a resident's room. Staff responded appropriately according to the fire/disaster plan, no injuries or evacuations occurred, and the resident was counseled on microwave use.

The licensee failed to comply with multiple WAC regulations related to nursing services, medication administration, and resident care, placing all 54 residents at risk. Civil fines totaling $3,000 were imposed based on these violations.

Complaint #60446 involved a sprinkler system leak into resident room 211. The leak was confirmed and repaired. Residents were displaced temporarily with no injuries. No fire department response was needed.

A water leak from a frozen sprinkler pipe was discovered in resident room 211 and repaired by Johnson Controls on 12/08/2022. The affected residents were relocated temporarily, no injuries occurred, and no fire or sprinkler activation happened.

Complaint number 51552 alleged the facility failed to have staff available to allow emergency medical staff access to a locked resident's room. The allegation was substantiated with citations written.

The facility failed to have staff available to allow emergency medical personnel access to a locked resident room after a resident fell and was injured. Safety interventions were implemented following the investigation.