Inspection Reports for
Highland Court Memory Care

WA, 98362

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5 Reports

2023–2025

Inspection Report — Nov 19, 2025

Follow-Up
Date: Nov 19, 2025

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

Complaint Details
The complaint investigation (Complaint #192977) involved allegations of staff using medication to sedate residents for respite, staff hiding to avoid assisting residents, and unqualified personnel conducting medication technician duties. The investigation found no substantiation for sedation or hiding allegations but confirmed a failed practice regarding unqualified medication technician training.
Findings
The follow-up inspection found no deficiencies and confirmed that previously cited deficiencies under WAC 388-78A-2210-1-b and WAC 388-78A-2210-1 were corrected.

Deficiencies (1)
WAC 388-78A-2210 Medication services. The facility failed to implement medication technician training and validation of skills to ensure staff were safe to pass medications unattended for 1 of 3 staff. This placed residents at risk for receiving care from untrained staff.
Report Facts
Total residents: 35 Resident sample size: 3 Closed records sample size: 1

Inspection Report — Aug 27, 2025

Life Safety
Date: Aug 27, 2025

Visit Reason
The Office of the State Fire Marshal conducted a scheduled fire safety inspection at the facility.

Findings
No violations were observed during this inspection. The facility passed the inspection with no deficiencies noted.

Inspection Report — Aug 14, 2025

Complaint Investigation
Date: Aug 14, 2025

Visit Reason
The inspection was conducted as a complaint investigation triggered by allegations that staff were not fit tested and were observed providing care to COVID-positive residents without proper Personal Protective Equipment during a COVID outbreak.

Complaint Details
The complaint investigation (Compliance Determination #64165) found that during a COVID outbreak, staff were not fit tested for N95 respirators and were observed providing care without proper PPE. The allegation was substantiated with citations issued.
Findings
The facility failed to follow guidance from the Local Health Jurisdiction during a COVID outbreak and did not ensure staff were fit tested to wear N-95 respirators. A failed provider practice was identified and citations were written.

Deficiencies (1)
WAC 388-78A-2610 Infection control. The assisted living facility failed to ensure staff were fit tested for N95 respirators and did not require staff to wear proper personal protective equipment when providing care to COVID-positive residents, placing residents and staff at risk of infection.
Report Facts
Total residents: 35 Resident sample size: 3 Closed records sample size: 2 Staff not fit tested: 3 Facility staff: 3

Inspection Report — Jul 16, 2025

Follow-Up
Date: Jul 16, 2025

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies and compliance with licensing requirements.

Findings
The follow-up inspection found no deficiencies and confirmed that all previously cited deficiencies were corrected. The facility meets the Assisted Living Facility licensing requirements.

Employees mentioned
NameTitleContext
Clinton FridleyAdult Family Home Nurse Field ManagerNamed as the Department staff who did the on-site verification during the follow-up inspection.

Inspection Report — Nov 6, 2023

Complaint Investigation
Date: Nov 6, 2023

Visit Reason
The inspection was conducted in response to a complaint alleging quality of care concerns after a named resident was found on the floor with a head injury.

Complaint Details
Complaint #103295 alleged quality of care after a named resident was found on the floor with a head injury. The investigation substantiated the allegation by identifying failure to lock wheelchair wheels during transfers, resulting in citations.
Findings
The investigation found that the facility failed to ensure a staff member locked the wheels on the resident’s wheelchair during a transfer, placing the resident at risk for avoidable injuries. Additional residents reviewed showed no concerns.

Deficiencies (1)
WAC 388-78A-2703 Safety of the built environment. The assisted living facility failed to ensure a staff member locked the wheels on the resident’s wheelchair during a transfer, placing the resident at risk for avoidable injuries.
Report Facts
Total residents: 33 Resident sample size: 2 Closed records sample size: 1

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