Deficiencies (last 4 years)
Deficiencies (over 4 years)
4.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
30% worse than Arizona average
Arizona average: 3.7 deficiencies/yearDeficiencies per year
12
9
6
3
0
Inspection Report
Complaint Investigation
Capacity: 54
Deficiencies: 0
Date: Jun 5, 2025
Visit Reason
A complaint investigation was conducted with no deficiencies cited.
Findings
A complaint investigation was conducted with no deficiencies cited.
Inspection Report
Capacity: 54
Deficiencies: 0
Date: Oct 1, 2024
Visit Reason
Recertification survey for Medicare under Life Safety Code 2012 found no deficiencies.
Findings
Recertification survey for Medicare under Life Safety Code 2012 found no deficiencies.
Inspection Report
Complaint Investigation
Capacity: 54
Deficiencies: 3
Date: Sep 27, 2024
Visit Reason
State compliance survey with complaint investigation cited four deficiencies related to resident privacy, dignity, medication administration, and food service.
Findings
State compliance survey with complaint investigation cited four deficiencies related to resident privacy, dignity, medication administration, and food service.
Deficiencies (3)
R9-10-410.B — Resident privacy and dignity
R9-10-412.B — Medication administration
R9-10-423.B — Food menu requirements
Inspection Report
Routine
Deficiencies: 3
Date: Sep 27, 2024
Visit Reason
The inspection was conducted to assess compliance with resident rights, privacy, dignity, and medication administration practices at Advanced Health Care of Glendale.
Findings
The facility failed to maintain dignity and privacy for one resident (#338) by not knocking before entering the bathroom and improperly handling personal information. Additionally, the facility failed to ensure opioid medication was administered according to physician-ordered parameters for one patient (#8), with oxycodone given outside prescribed pain level parameters without physician notification or documentation.
Deficiencies (3)
Failed to ensure dignity and privacy for resident #338, including entering bathroom without knocking and improper disclosure of staff information.
Failed to keep residents' personal and medical records private and confidential for resident #338.
Failed to ensure opioid medication regimen was administered according to physician's ordered parameters for patient #8, with oxycodone given outside pain level parameters without physician notification.
Report Facts
Medication administration outside ordered parameters: 6
Dates of medication administration outside parameters: 9/04/2024, 9/11/2024, 9/12/2024, 9/16/2024, 9/18/2024, 9/19/2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nurse #28 | Nurse | Discussed opioid medication administration and policy adherence for patient #8 |
| Staff #27 | Unspecified staff | Involved in privacy and dignity issues with resident #338 |
| Staff #100 | Certified Nursing Assistant (CNA) | Described responsibilities and admission procedures |
| Staff #119 | Director of Nursing | Provided interview on admission process and opioid medication policy |
| Staff #126 | Regional Nurse | Present during interview with Director of Nursing |
| Staff #12 | Assistant Director of Nursing | Present during interview with Director of Nursing |
Inspection Report
Complaint Investigation
Capacity: 54
Deficiencies: 2
Date: Sep 10, 2024
Visit Reason
Complaint survey cited two deficiencies related to respect, dignity, and resident rights.
Findings
Complaint survey cited two deficiencies related to respect, dignity, and resident rights.
Deficiencies (2)
§483.10(e) — Respect and dignity
R9-10-410.C — Resident rights
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Sep 10, 2024
Visit Reason
The inspection was conducted following complaints from residents regarding inappropriate behavior and lack of respect by a Certified Nursing Assistant (CNA) towards residents.
Complaint Details
The complaint investigation was triggered by Resident #20 reporting that a male CNA (Staff #42) entered his room and changed his brief without providing peri-care, and later checked his brief without waking him, causing the resident to feel violated. Additional complaints from Residents #4 and #60 described the same CNA as rude and uncaring. The facility reassigned the CNA after complaints but did not follow up adequately with the residents.
Findings
The facility failed to ensure residents were treated with dignity and respect, as evidenced by multiple resident complaints about a CNA's rude and uncaring behavior, including failure to provide proper peri-care and inappropriate handling of residents' personal care needs.
Deficiencies (1)
Failure to honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #42 | Certified Nursing Assistant | Named in multiple resident complaints regarding inappropriate care and rude behavior. |
| Staff #108 | Registered Nurse | Received complaints from Resident #20 and reported incident to management. |
| Staff #105 | Director of Nursing | Interviewed regarding complaints and stated reassignment of CNA and planned education. |
| Staff #101 | Administrator | Interviewed regarding complaints and spoke with residents about CNA behavior. |
Inspection Report
Complaint Investigation
Capacity: 54
Deficiencies: 0
Date: Nov 29, 2023
Visit Reason
Complaint survey conducted with no deficiencies cited.
Findings
Complaint survey conducted with no deficiencies cited.
Inspection Report
Capacity: 54
Deficiencies: 0
Date: Oct 3, 2023
Visit Reason
Recertification survey under Life Safety Code 2012 found no deficiencies.
Findings
Recertification survey under Life Safety Code 2012 found no deficiencies.
Inspection Report
Complaint Investigation
Capacity: 54
Deficiencies: 0
Date: Sep 27, 2023
Visit Reason
Recertification survey with complaint investigation found no deficiencies.
Findings
Recertification survey with complaint investigation found no deficiencies.
Inspection Report
Deficiencies: 0
Date: Sep 27, 2023
Visit Reason
The inspection was conducted as a standard regulatory survey of the nursing home facility.
Findings
No health deficiencies were found during the inspection.
Inspection Report
Capacity: 54
Deficiencies: 0
Date: Aug 3, 2023
Visit Reason
Focused Infection Control Survey conducted with no deficiencies cited.
Findings
Focused Infection Control Survey conducted with no deficiencies cited.
Inspection Report
Annual Inspection
Deficiencies: 0
Date: Aug 3, 2023
Visit Reason
Annual inspection survey conducted to assess compliance with health and safety regulations at Advanced Health Care of Glendale.
Findings
No health deficiencies were found during the inspection.
Inspection Report
Complaint Investigation
Capacity: 54
Deficiencies: 0
Date: Jul 5, 2023
Visit Reason
Complaint investigation conducted with no deficiencies cited.
Findings
Complaint investigation conducted with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 54
Deficiencies: 2
Date: Apr 25, 2023
Visit Reason
Complaint investigation cited two deficiencies related to comprehensive care plans and nursing care plans.
Findings
Complaint investigation cited two deficiencies related to comprehensive care plans and nursing care plans.
Deficiencies (2)
§483.21(b)(3) — Comprehensive care plans
R9-10-414.B — Nursing care plans
Inspection Report
Deficiencies: 1
Date: Apr 25, 2023
Visit Reason
The inspection was conducted to evaluate the facility's compliance with professional standards of quality, specifically regarding the monitoring and treatment of a resident (#15) with low oxygen levels.
Findings
The facility failed to ensure that resident #15's low oxygen level was properly monitored and treated, which could result in residents not receiving necessary care and developing complications. Documentation and staff interviews revealed lapses in oxygen level monitoring and delayed hospital transfer despite physician orders.
Deficiencies (1)
Failure to ensure one resident's (#15) low oxygen level was monitored and treated according to physician orders.
Report Facts
Oxygen saturation level: 85
Oxygen saturation level: 92
Oxygen saturation level: 88
Oxygen flow rate: 1
Time of hospital transport: 21
Employees mentioned
| Name | Title | Context |
|---|---|---|
| RN staff #13 | Registered Nurse | Wrote progress notes regarding resident #15's condition and oxygen administration |
| CNA staff #5 | Certified Nursing Assistant | Reported taking resident #15's vitals and concerns about breathing |
| Director of Nursing | Director of Nursing | Interviewed regarding resident #15's care and oxygen monitoring |
| LPN staff #42 | Licensed Practical Nurse | Interviewed about shift during resident #15's hospital transport and documentation |
Inspection Report
Routine
Deficiencies: 7
Date: Aug 18, 2022
Visit Reason
The inspection was conducted to evaluate the nursing facility's compliance with professional standards of quality in medication administration, resident care, infection control, and activities of daily living.
Findings
The facility failed to ensure medications were administered per professional standards for four residents, resulting in potential medication errors and adverse effects. Additionally, the facility did not provide adequate showers or timely skin assessments for one resident, and failed to maintain infection control standards during medication administration.
Deficiencies (7)
Medications were not administered per pharmacy directions, including failure to administer metformin and vilazodone with food and failure to observe resident taking medications.
Blood pressure medication was administered outside of ordered parameters without proper monitoring or notification.
Insulin medication was not administered due to unavailability and nurse did not notify physician as required.
Antibiotic doses were administered late, not following facility expectations.
Resident was not provided adequate showers as scheduled, risking hygiene and skin integrity.
Resident's skin was not assessed and treated timely despite documented redness and rash, lacking nurse assessment documentation.
Infection control standards were not maintained during medication administration; nurse failed to secure gown properly and did not perform hand hygiene or glove changes after handling contaminated items.
Report Facts
Medication doses administered late: 3
Medication dosage: 1000
Medication dosage: 500
Medication dosage: 75
Blood pressure parameter: 140
Heart rate parameter: 60
Insulin sliding scale units: 5
Shower frequency: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Registered Nurse (RN/staff #52) | Acknowledged failure to follow pharmacy directions for medication administration | |
| Director of Nursing (DON/staff #40) | Provided expectations for medication administration and infection control | |
| Licensed Practical Nurse (LPN/staff #64) | Acknowledged medication administration errors and failure to notify physician | |
| Certified Nursing Assistant (CNA/staff #33) | Provided information on shower scheduling and skin observation documentation |
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