Deficiencies (last 4 years)
Deficiencies (over 4 years)
6.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
20% better than Utah average
Utah average: 7.9 deficiencies/yearDeficiencies per year
8
6
4
2
0
Inspection Report
Complaint Investigation
Deficiencies: 2
Apr 3, 2025
Visit Reason
The inspection was conducted based on a complaint investigation regarding the facility's failure to promptly obtain and report laboratory test results to the ordering practitioner and concerns about infection prevention practices during meal delivery.
Findings
The facility failed to promptly notify the ordering physician of abnormal laboratory results for one resident, resulting in a 9-day delay before antibiotic treatment was initiated. Additionally, the facility did not implement proper infection prevention and control practices, specifically failing to perform hand hygiene when delivering lunch trays between multiple resident rooms.
Complaint Details
The complaint investigation found that laboratory results for resident 6 were not promptly communicated to the provider, causing a delay in antibiotic treatment. Observations and interviews revealed staff did not perform hand hygiene when delivering meals, increasing risk of infection transmission.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to obtain laboratory tests/services when ordered and promptly notify the ordering practitioner of results, specifically delayed reporting of urinalysis results for resident 6. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to provide and implement an infection prevention and control program, specifically lack of hand hygiene when delivering lunch trays between multiple resident rooms. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Days delay: 9
Medication dosage: 875
Medication duration: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Registered Nurse (RN) 1 | Interviewed regarding urine sample collection and lab result communication | |
| Director of Nursing (DON) | Interviewed regarding lab result notification process and infection control practices | |
| Certified Nursing Assistant (CNA) 1 | Observed delivering meals without performing hand hygiene | |
| Certified Nursing Assistant Coordinator (CNAC) | Observed delivering meals without performing hand hygiene and interviewed about infection control |
Inspection Report
Complaint Investigation
Deficiencies: 4
Oct 29, 2024
Visit Reason
The inspection was conducted due to allegations of abuse involving two residents who reported inappropriate touching by a Certified Nurse Assistant (CNA). The investigation also included review of medication administration practices.
Findings
The facility failed to ensure residents were free from abuse, with two residents reporting inappropriate touching by a CNA. The facility also failed to timely report one abuse allegation and did not thoroughly investigate another. Additionally, medication administration errors were found with insulin given late for three residents.
Complaint Details
The complaint investigation involved allegations that a CNA inappropriately touched two residents on their genitals and another resident was patted on the buttocks. The facility suspended the CNA involved and conducted an investigation. One allegation was not reported to the State Survey Agency within 24 hours as required. The investigation found some allegations not verified due to resident confusion, but others were substantiated by resident statements and staff interviews.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 4
Deficiencies (4)
| Description | Severity |
|---|---|
| Failure to protect residents from abuse, including inappropriate touching by a CNA reported by two residents. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to timely report suspected abuse to the State Survey Agency within 24 hours for one resident's allegation. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to thoroughly investigate all alleged violations of abuse, neglect, or mistreatment for one resident. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to ensure residents were free from significant medication errors; insulin was administered late for three residents. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Residents sampled: 12
Residents affected by abuse deficiency: 2
Residents affected by reporting deficiency: 1
Residents affected by investigation deficiency: 1
Residents affected by medication errors: 3
Insulin administration delays: 37
Insulin administration delays: 36
Insulin administration delays: 50
Insulin administration delays: 96
Insulin administration delays: 90
Insulin administration delays: 83
Insulin administration delays: 146
Insulin administration delays: 78
Insulin administration delays: 83
Insulin administration delays: 101
Insulin administration delays: 113
Insulin administration delays: 61
Insulin administration delays: 70
Insulin administration delays: 96
Insulin administration delays: 51
Insulin administration delays: 101
Insulin administration delays: 44
Insulin administration delays: 198
Insulin administration delays: 198
Insulin administration delays: 121
Insulin administration delays: 118
Insulin administration delays: 161
Insulin administration delays: 165
Insulin administration delays: 194
Insulin administration delays: 207
Insulin administration delays: 228
Insulin administration delays: 228
Insulin administration delays: 171
Insulin administration delays: 184
Insulin administration delays: 188
Insulin administration delays: 81
Insulin administration delays: 84
Insulin administration delays: 60
Insulin administration delays: 212
Insulin administration delays: 182
Insulin administration delays: 49
Insulin administration delays: 214
Insulin administration delays: 247
Insulin administration delays: 247
Insulin administration delays: 54
Insulin administration delays: 163
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| CNA 3 | Certified Nurse Assistant | Named in multiple abuse allegations involving inappropriate touching and patting of residents. |
| CNA 2 | Certified Nurse Assistant | Witness and reporter of abuse allegations involving CNA 3. |
| Administrator | Administrator (ADM) | Conducted interviews, reported abuse allegations, and made decisions regarding CNA 3 suspension. |
| Assistant Director of Nursing | Assistant Director of Nursing (ADON) | Provided information on resident cognitive status and medication administration practices. |
| CNA Coordinator | CNA Coordinator | Interviewed regarding abuse allegations and resident behavior changes. |
| Registered Nurse 2 | Registered Nurse (RN 2) | Interviewed regarding abuse allegation reporting and resident statements. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 31, 2024
Visit Reason
The inspection was a complaint investigation combined with an unannounced annual inspection to review compliance with nursing care facility regulations.
Findings
The inspection found zero rule noncompliances, indicating full compliance with all applicable nursing care facility regulations during the visit.
Complaint Details
The inspection was complaint-related and unannounced, but no rule noncompliances were found, indicating no substantiated deficiencies.
Report Facts
Number of rule noncompliances: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Bryan Marchant | Administrator | Named as the individual informed of the inspection |
| Jami Sutch | Licensor | Licensor conducting the inspection |
| Dawson Croxall | Licensor | Licensor conducting the inspection |
| Lori Maroney | Licensor | Licensor conducting the inspection |
Inspection Report
Complaint Investigation
Deficiencies: 7
Dec 21, 2023
Visit Reason
The inspection was conducted due to a complaint investigation regarding failure to timely report and thoroughly investigate an unwitnessed fall resulting in a fracture, and concerns about medication errors, respiratory care, infection control, and food safety.
Findings
The facility failed to timely report a resident's fall with fracture to the State Survey Agency and did not thoroughly investigate the incident. Medication errors were observed with a 25% error rate, including incorrect doses and late administration. Respiratory care was inadequate with oxygen tubing not changed as ordered. Infection prevention and control practices were deficient during a COVID-19 outbreak, including improper PPE use and meal tray handling. Food safety issues were noted with improperly stored and expired food items.
Complaint Details
The complaint investigation focused on failure to timely report and investigate a resident's fall with fracture, medication errors, respiratory care deficiencies, infection control lapses during a COVID-19 outbreak, and food safety violations.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 7
Deficiencies (7)
| Description | Severity |
|---|---|
| Failure to timely report suspected abuse, neglect, or injury to the State Survey Agency within 2 hours. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to thoroughly investigate alleged violations related to an unwitnessed fall resulting in fracture. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to provide safe and appropriate respiratory care; oxygen tubing not changed weekly as ordered. | Level of Harm - Minimal harm or potential for actual harm |
| Medication error rate of 25% with incorrect doses and late administration of medications. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to ensure residents were free from significant medication errors including incorrect doses and late administration causing distress. | Level of Harm - Minimal harm or potential for actual harm |
| Food items in refrigerators and freezers were open to air and expired, not stored according to professional standards. | Level of Harm - Minimal harm or potential for actual harm |
| Infection prevention and control program deficiencies during COVID-19 outbreak including improper PPE use, failure to bag meal trays from COVID positive rooms, and delayed COVID testing of symptomatic resident. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Medication error rate: 25
Medication administration delays: 1.5
Medication administration delays: 2
Oxygen tubing change dates: 12
Medication administration times: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| RN 1 | Registered Nurse | Observed administering medications with errors and interviewed regarding medication administration. |
| DON | Director of Nursing | Interviewed regarding investigations, medication errors, respiratory care, infection control, and facility policies. |
| CNA 2 | Certified Nursing Assistant | Interviewed about resident 28's fall and care. |
| CNA 3 | Certified Nursing Assistant | Observed and interviewed regarding infection control practices during COVID-19 outbreak. |
| CNAC | Certified Nursing Assistant Coordinator | Observed and interviewed regarding infection control and COVID-19 procedures. |
| DM | Dietary Manager | Interviewed regarding food safety and kitchen practices. |
| HSK | Housekeeper | Observed and interviewed regarding cleaning and infection control practices. |
Inspection Report
Complaint Investigation
Deficiencies: 3
Dec 21, 2023
Visit Reason
The inspection was conducted due to a COVID-19 outbreak and concerns regarding the facility's infection prevention and control program, specifically related to staff PPE use, meal tray handling, and timely COVID-19 testing of symptomatic residents.
Findings
The facility failed to maintain an effective infection prevention and control program during a COVID-19 outbreak. Staff did not properly dispose of PPE, did not wear eye protection entering COVID-positive rooms, meal trays were not bagged or identified, and a symptomatic resident was not promptly tested for COVID-19. Cross contamination risks were identified due to improper PPE use and handling of contaminated items.
Complaint Details
The visit was complaint-related due to concerns about infection control practices during a COVID-19 outbreak. The complaint was substantiated based on observations, interviews, and record review indicating multiple infection control failures.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 3
Deficiencies (3)
| Description | Severity |
|---|---|
| Failure to properly dispose of used Personal Protective Equipment (PPE) and lack of eye protection when entering COVID-positive resident rooms. | Level of Harm - Minimal harm or potential for actual harm |
| Meal trays from COVID-positive residents were not bagged or identified, increasing risk of cross contamination. | Level of Harm - Minimal harm or potential for actual harm |
| Symptomatic resident was not promptly tested for COVID-19 after staff were made aware. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Residents affected: Many
Date of survey completed: Dec 21, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant Coordinator (CNAC) | Observed removing garbage from COVID isolation rooms without proper PPE and hand hygiene. | |
| Certified Nursing Assistant 3 (CNA 3) | Observed removing garbage from COVID isolation rooms without proper PPE and hand hygiene. | |
| Dietary Aide (DA) | Observed improper PPE use and handling of meal trays from COVID-positive rooms. | |
| Dietary Manager (DM) | Interviewed regarding facility's unpreparedness for COVID cases and meal service practices. | |
| Director of Nursing (DON) | Interviewed regarding PPE expectations, infection control policies, and re-education plans. | |
| Registered Nurse 1 (RN 1) | Observed administering medications and interviewed about resident COVID testing. | |
| Housekeeper (HSK) | Observed cleaning COVID-positive rooms with PPE and handling soiled linens. | |
| Certified Nursing Assistant 1 (CNA 1) | Interviewed about improper use of mugs and trays from COVID-positive residents. |
Inspection Report
Complaint Investigation
Deficiencies: 4
Aug 24, 2023
Visit Reason
The inspection was conducted due to a complaint investigation triggered by a choking incident involving a resident who received food not prepared according to physician orders, resulting in emergency medical attention.
Findings
The facility failed to ensure that residents received food prepared according to their prescribed mechanically altered diets, resulting in a choking incident with one resident and other residents receiving incorrect diet textures. The facility also lacked adequate supervision and staff competency in food and nutrition services, contributing to the deficiencies. Immediate Jeopardy was identified due to these failures.
Complaint Details
The complaint investigation was triggered by a choking incident on 8/6/23 involving Resident 1 who was served a regular diet instead of the prescribed pureed diet, resulting in aspiration and emergency medical intervention. The facility was found to have systemic failures in diet order implementation and staff training.
Severity Breakdown
Immediate Jeopardy: 2
Deficiencies (4)
| Description | Severity |
|---|---|
| Facility failed to ensure residents received food prepared in a form designed to meet individual needs, resulting in choking and emergency medical attention. | Immediate Jeopardy |
| Facility failed to employ sufficient qualified dietary staff with appropriate competencies and skills. | — |
| Facility failed to ensure ongoing quality assessment and assurance to correct identified quality deficiencies related to diet preparation and delivery. | — |
| Facility failed to ensure residents were free from accident hazards and received adequate supervision to prevent accidents related to diet preparation and delivery. | Immediate Jeopardy |
Report Facts
Residents affected: 4
BIMS score: 1
BIMS score: 15
BIMS score: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| DM 1 | Dietary Manager | Previous dietary manager who did not follow diet orders and was replaced after the incident. |
| DM 2 | Dietary Manager | New dietary manager hired and undergoing training at the time of the investigation. |
| LN 1 | Licensed Nurse | Responded to choking incident, performed Heimlich maneuver and CPR, and reported diet order issues. |
| CNA 1 | Certified Nurse Assistant | Delivered incorrect meal trays and acknowledged failure to check meal tickets. |
| RD | Registered Dietician | Provided diet training, conducted audits, and identified diet order discrepancies. |
| DON | Director of Nursing | Reported on resident incidents, staff training, and dietary manager issues. |
| ADM | Administrator | Oversaw audits, staff education, and quality assurance activities. |
Inspection Report
Complaint Investigation
Deficiencies: 1
Jul 19, 2023
Visit Reason
The inspection was conducted in response to allegations of abuse, neglect, exploitation, or mistreatment involving two residents at the facility.
Findings
The facility failed to thoroughly investigate all alleged violations and did not submit the results of investigations to the State Survey Agency within five working days. Specifically, for 2 out of 5 sampled residents, the investigation was incomplete and not reported as required.
Complaint Details
The complaint involved allegations that Resident 2 was attempting to trip other residents, kicking wheelchairs, and making inappropriate gestures to Resident 3 and others. The facility reported the incident but failed to submit a follow-up investigation report to the State Survey Agency within the required timeframe. The Administrator was unable to provide documentation of a thorough investigation.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to have evidence that all alleged violations were thoroughly investigated and reported to the State Survey Agency within five working days of the incident involving abuse allegations between two residents. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Residents sampled: 5
Residents affected: 2
Date of incident: Jan 11, 2023
Date survey completed: Jul 19, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Spoke with resident about reports and issued behavior contract warning | |
| Social Worker | Spoke with resident about reports and separated residents involved | |
| Administrator | Notified of incident and unable to provide documentation of investigation |
Inspection Report
Complaint Investigation
Deficiencies: 4
Mar 16, 2022
Visit Reason
The inspection was conducted to investigate complaints related to nutritional status, medication regimen reviews, hydration, and food service safety at Alpine Meadow Rehabilitation and Nursing.
Findings
The facility failed to ensure residents maintained adequate nutritional status, timely acted on pharmacist recommendations, provided drinks consistent with resident needs, and served food in accordance with professional standards. Specifically, one resident experienced significant weight loss without timely interventions, pharmacist recommendations were delayed or not followed, a resident on thickened liquids received regular thin liquids, and desserts were delivered uncovered during meal service.
Complaint Details
The complaint investigation focused on nutritional care, medication regimen review follow-up, hydration practices, and food service safety. Issues included significant weight loss without adequate intervention, delayed pharmacist recommendation implementation, improper hydration consistency, and improper food handling during meal service.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 4
Deficiencies (4)
| Description | Severity |
|---|---|
| Failure to provide enough food/fluids to maintain a resident's health, resulting in significant weight loss without timely interventions for resident 14. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to ensure licensed pharmacist irregularities were reported and acted upon timely for residents 7, 8, and 32. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to provide drinks consistent with resident needs and preferences, specifically resident 35 received regular thin liquids despite physician order for honey thick liquids. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to store, prepare, distribute, and serve food in accordance with professional standards; desserts were delivered uncovered throughout nursing units. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Residents sampled: 17
Weight loss percentage: 18.94
Weight loss percentage: 13.1
Weight loss percentage: 12.2
Weight loss percentage: 12.6
Medication administration opportunities: 120
Medication administrations requested: 5
Medication administrations requested: 43
Medication administrations requested: 31
Medication administrations requested: 42
Medication administrations requested: 56
Medication administrations requested: 38
Medication administrations requested: 16
Pharmacist recommendation delay: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing (DON) | Re-educated resident 14 on benefits of eating breakfast and involved in weight change management |
| Certified Nursing Assistant 3 | CNA | Interviewed regarding resident 14's eating habits and snack intake |
| Licensed Practical Nurse 2 | LPN | Interviewed regarding resident 14's intake and acceptance of Boost |
| Registered Dietitian | RD | Evaluated resident 14's nutrition and made diet recommendations |
| Certified Nursing Assistant 3 | CNA | Obtained resident weights and reported refusals to DON |
| Dietary Manager | DM | Interviewed about dessert delivery practices and resident 35's diet |
| Activities Director | Activities Director | Interviewed about resident 35's diet and ice cream provision |
| Director of Rehabilitation | Director of Rehabilitation | Interviewed about resident 35's speech therapy and diet evaluation |
| Certified Nursing Assistant 2 | CNA | Interviewed about resident 35's hydration and diet consistency |
| Licensed Practical Nurse 1 | LPN | Interviewed about resident 35's diet and medication administration |
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