Inspection Reports for Ameira Orchids Assisted Living

The document serves as a Notice of Violation and Order to Comply following five complaint investigations conducted to determine if Ameira Orchids Assisted Living was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in issuance of Statement of Deficiency #7DFW11 and an order for the licensee to achieve and maintain substantial compliance within 45 days.

Five complaint investigations were concluded on May 5, 2025, leading to the issuance of the Statement of Deficiency #7DFW11 for violations found at the facility.

Surveyors conducted 5 complaint investigations at Ameira Orchids Assisted Living based on complaints received alleging residents did not always receive their prescribed medications and other care concerns.

Four complaints were substantiated and one was unsubstantiated. Four deficiencies were identified including failure to notify the department of administrator change, failure to ensure residents received medications as prescribed, incomplete individualized service plans, and inadequate documentation of insulin administration.

Four complaints were substantiated and one complaint was unsubstantiated. Complaints included residents not always receiving prescribed medications and concerns about care delivery.

A verification visit and three complaint investigations were conducted to determine if Ameira Orchids Assisted Living was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #PBY613) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83. A forfeiture of $500 was imposed for these violations, with a reduced payment option of $325. Additionally, a $200 inspection fee was assessed for a revisit to verify correction of prior violations.

The visit was complaint-related, involving three complaint investigations concluded on March 6, 2025. The report does not explicitly state substantiation status.

On 03/06/2025, a verification visit and 3 complaint investigations were conducted at Ameira Orchids Assisted Living. The visit was triggered by complaints regarding resident care and staff compliance.

Two deficiencies were identified: one involving the hiring of a caregiver under 18 without a waiver, and another involving denial of a resident's right to self-determination when Resident 13 was not allowed to return to the facility after a hospital visit due to lack of discharge information.

Three complaints were investigated: two were substantiated and one was unsubstantiated. The substantiated complaints involved hiring underage staff without waiver and denial of resident's right to self-determination.

A verification visit and four complaint investigations were conducted to determine if Ameira Orchids Assisted Living was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #PBY612) for violations related to the administration and operation of the facility, including requirements to prevent foodborne illnesses through proper food handling, training, and menu planning. The licensee was ordered to comply immediately and maintain substantial compliance within 45 days.

Four complaint investigations were concluded as part of the verification visit to assess compliance with applicable statutes and codes.

Surveyors conducted a verification visit and 4 complaint investigations at Ameira Orchids Assisted Living. The visit was triggered by complaints and to verify compliance with reporting and food safety regulations.

Two deficiencies were identified, including a repeat violation. One deficiency involved failure to report a serious injury requiring hospitalization within 3 working days. The other deficiency involved improper food storage with unsealed and unlabeled food products in the freezer and refrigerator, posing a risk of food borne illness.

Four complaints were investigated and found to be unsubstantiated. The visit included 4 complaint investigations and a verification visit.

Surveyor completed a complaint investigation at Ameira Orchids Assisted Living.

One complaint was unsubstantiated.

One complaint was unsubstantiated.

A standard survey and seven complaint investigations were conducted to determine if Ameira Orchids Assisted Living was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #PBY611) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a forfeiture order totaling $1,000 for multiple violations.

Seven complaint investigations were concluded as part of the visit; substantiation status is not explicitly stated.

Surveyors conducted a standard survey and 7 complaint investigations at Ameira Orchids Assisted Living to assess compliance with regulatory requirements.

Thirteen deficiencies were identified including failure to report law enforcement calls timely, incomplete resident records, failure to notify administrator change, incomplete caregiver background checks, inadequate employee training, missing admission agreements, improper involuntary discharge notices, outdated service plans, incomplete PRN psychotropic medication documentation, unsafe food storage and handling, and lack of annual fire extinguisher inspections.

Seven complaints were investigated; one was substantiated and six were unsubstantiated.

Surveyor conducted 3 complaint investigations at Ameira Orchids Assisted Living.

No deficiencies were identified. Three complaints were unsubstantiated.

Three complaints were investigated and found to be unsubstantiated.

The inspection was conducted to investigate a complaint regarding Ameira Orchids Assisted Living to determine if the facility was in substantial compliance with Wisconsin Statutes and Administrative Code requirements for community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #S4DP11) for violations of Wisconsin Statutes and Administrative Code related to the operation of the facility, establishing grounds for regulatory action and requiring compliance within 45 days.

Complaint investigation concluded on July 26, 2023, resulting in issuance of Statement of Deficiency #S4DP11 for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83.

The surveyor completed a complaint investigation at Ameira Orchids Assisted Living following a complaint alleging a staff member was asleep on duty and became verbally abusive and physically aggressive towards a resident.

One deficiency was identified where the provider failed to report an allegation of abuse within 7 calendar days and did not take immediate steps to ensure the safety of all residents after learning of the incident involving a caregiver pushing a resident and being verbally abusive.

One complaint was substantiated involving Caregiver D who was found sleeping on a sofa, became verbally abusive, and pushed Resident 1 on 06/28/2023. The provider delayed notification and investigation, with the Assistant Administrator arriving 2 hours after the incident and not reporting the abuse to the state within the required timeframe.