Inspection Reports for
Apple Creek Health and Rehabilitation

AR, 72719

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 11 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

112% worse than Arkansas average
Arkansas average: 5.2 deficiencies/year

Deficiencies per year

16 12 8 4 0
2022
2023
2025

Inspection Report

Complaint Investigation
Deficiencies: 5 Date: Jan 9, 2025

Visit Reason
The inspection was conducted due to complaints and incidents involving failure to follow care plans and safe transfer procedures, including a burn injury from hot liquids, unsafe mechanical lift use, improper gait belt use, and failure to follow no-straw orders for residents.

Complaint Details
The complaint investigation substantiated multiple failures in care including burns from hot liquids, unsafe transfers, and failure to follow care plans. Immediate jeopardy was identified and removed after corrective actions.
Findings
The facility failed to follow care plans and interventions for multiple residents, resulting in an immediate jeopardy situation due to a burn injury from hot coffee, unsafe transfers causing falls, and failure to follow no-straw orders. The immediate jeopardy was removed after the facility implemented a removal plan including staff in-services and signage prohibiting microwaving resident food/drinks.

Deficiencies (5)
Failure to monitor temperature of hot liquids resulting in burns to Resident #60.
Failure to safely transfer Resident #62 using mechanical lift, resulting in fall and skin tears.
Failure to safely transfer Resident #81 without mechanical lift as required, resulting in fall.
Failure to use gait belt properly during transfer of Resident #148, resulting in fall.
Failure to follow care plan for Resident #300 by providing straws despite no-straw order due to dysphagia.
Report Facts
Staff in-service signatories: 46 Staff interviews conducted: 20 Fall incidents: 3 BIMS scores: 9 BIMS scores: 11 BIMS scores: 7 BIMS scores: 15

Employees mentioned
NameTitleContext
CNA #1Certified Nursing AssistantHeated coffee in microwave leading to burn injury for Resident #60.
CNA #5Certified Nursing AssistantFailed to secure mechanical lift sling loops and failed to use gait belt during transfers causing falls.
AdministratorNotified of immediate jeopardy, initiated removal plan and staff in-services.
Registered Nurse #4Registered NurseCompleted witness statement regarding neglect allegation for Resident #148.
CNA #2Certified Nursing AssistantConfirmed failure to follow no-straw order for Resident #300.
CNA #3Certified Nursing AssistantConfirmed importance of no-straw orders and failure to comply for Resident #300.
Assistant Dietary ManagerAssistant Dietary ManagerConfirmed dietary staff responsibility for providing straws and that CNAs distribute them.

Inspection Report

Annual Inspection
Deficiencies: 3 Date: Jan 9, 2025

Visit Reason
The inspection was conducted as a routine annual survey to assess compliance with regulatory requirements related to resident care, care plan implementation, and food safety in the facility.

Findings
The facility was found deficient in accurately assessing a resident's dental status, implementing care plans for residents with visual impairments and swallowing difficulties, and maintaining proper food safety and hygiene practices in the kitchen, including hand hygiene and labeling of food items.

Deficiencies (3)
Failed to accurately assess a resident's dental status for one resident.
Failed to implement care plans ensuring visual devices were used and no straws were given to residents with swallowing difficulties.
Failed to ensure food items were labeled with received dates, stored properly, and hand hygiene was performed during food preparation and serving.
Report Facts
Residents affected: 1 Residents affected: 2 Meals observed: 2

Employees mentioned
NameTitleContext
LPN #4LTC MDS CoordinatorNamed in dental assessment deficiency
Certified Nursing Assistant #2CNAConfirmed care plan non-compliance regarding straws
Certified Nursing Assistant #3CNAConfirmed care plan non-compliance regarding straws
Assistant Dietary ManagerADMResponsible for food preparation and hygiene; confirmed multiple hygiene deficiencies
Dietary Aide #7Dietary AideObserved not performing hand hygiene during food preparation
Dietary Aide #8Dietary AideObserved not performing hand hygiene during food serving

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Jan 9, 2025

Visit Reason
The inspection was conducted due to complaints and incidents involving resident safety, including burns from hot liquids, unsafe transfers, and failure to follow care plans regarding choking hazards.

Complaint Details
The complaint investigation substantiated immediate jeopardy related to failure to follow care plans and safety protocols, including burns from hot liquids and unsafe transfers. The immediate jeopardy was removed after the facility implemented a removal plan including staff in-service, signage, and monitoring.
Findings
The facility failed to follow care plans and safety protocols resulting in immediate jeopardy to resident health, including a resident burned by hot coffee heated in a microwave, unsafe mechanical lift transfers causing falls, failure to use gait belts during transfers, and failure to follow no-straw orders for a resident with swallowing difficulties. The immediate jeopardy was removed after corrective actions were implemented.

Deficiencies (4)
Failure to monitor temperature of hot liquids resulting in burns to Resident #60.
Failure to safely transfer residents #62 and #81 using mechanical lifts, resulting in falls.
Failure to use gait belt properly for safe transfer of Resident #148, resulting in a fall.
Failure to follow care plan intervention of no straws for Resident #300, posing choking hazard.
Report Facts
Staff in-service signatories: 46 Staff interviews: 20 Fall injuries: 3 MDS BIMS score: 9 MDS BIMS score: 11 MDS BIMS score: 7 MDS BIMS score: 15

Employees mentioned
NameTitleContext
CNA #1Certified Nursing AssistantHeated coffee in microwave for Resident #60 causing burns.
CNA #5Certified Nursing AssistantFailed to secure lift sling loops causing Resident #62 to fall; failed to use gait belt during transfer of Resident #148 causing fall.
AdministratorNotified of immediate jeopardy, initiated removal plan and staff in-service.
Registered Nurse ConsultantRN ConsultantNotified of immediate jeopardy.
CNA #2Certified Nursing AssistantConfirmed failure to follow no straw order for Resident #300.
CNA #3Certified Nursing AssistantConfirmed importance of no straw order for Resident #300.
Assistant Dietary ManagerADMConfirmed dietary staff responsible for providing straws; CNAs distribute straws.

Inspection Report

Annual Inspection
Deficiencies: 3 Date: Jan 9, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, care plan implementation, and food safety in the facility.

Findings
The facility was found deficient in accurately assessing a resident's dental status, implementing resident care plans related to visual devices and dysphagia precautions, and maintaining proper food safety and hand hygiene practices in the kitchen.

Deficiencies (3)
Failed to accurately assess a resident's dental status for one resident.
Failed to implement care plans ensuring visual devices were utilized and no straws were given to residents with dysphagia.
Failed to ensure food items were labeled with received dates, stored properly, and hand hygiene was performed during food preparation and serving.
Report Facts
Residents affected: 1 Residents affected: 2 Meals observed: 2

Employees mentioned
NameTitleContext
LPN #4LTC MDS CoordinatorNamed in relation to dental status assessment deficiency
Certified Nursing Assistant #2CNAConfirmed non-compliance with care plan for Resident #300
Certified Nursing Assistant #3CNAConfirmed non-compliance with care plan for Resident #300
Assistant Dietary ManagerADMNamed in relation to food safety and hand hygiene deficiencies
Dietary Aide #7Dietary AideNamed in relation to hand hygiene deficiencies
Dietary Aide #8Dietary AideNamed in relation to hand hygiene deficiencies

Inspection Report

Routine
Deficiencies: 5 Date: Dec 1, 2023

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident safety, environment, medication management, and dietary preferences at Apple Creek Health and Rehab, LLC.

Findings
The facility was found deficient in multiple areas including failure to maintain resident wheelchairs in good condition, failure to maintain clean bed linens, inadequate storage of potentially hazardous hygiene products, presence of expired medications in storage and medication carts, and failure to consistently provide resident dietary preferences such as fluids. Several policies were noted as absent, including those for environment, storage of personal/hazardous care items, and dietary preferences.

Deficiencies (5)
Failed to ensure resident's wheelchair was in good useable condition for Resident #74; wheelchair armrest pads were cracked and peeling.
Failed to ensure bed linen was maintained and in good condition for Resident #45; sheets were dirty for two weeks.
Failed to ensure the resident's environment was free from accident hazards; hazardous hygiene products were stored unsecured on 400 Hall/Secure Unit affecting Residents #49 and #82.
Failed to ensure expired medications were removed from Medication Storage room and Medication Cart for 100 and 200 Halls.
Failed to ensure resident dietary preferences were consistently made available; Resident #3 did not receive ordered 4 oz assorted fruit juice at lunch.
Report Facts
Deficiencies cited: 5 Expiration date: 2023 Medication quantity: 6 Standing order juice amount: 4 Number of denture tablets: 8

Employees mentioned
NameTitleContext
Certified Nursing Assistant #2CNAInterviewed about reporting maintenance issues with Resident #74's wheelchair
Certified Nursing Assistant #3CNAInterviewed about condition and reporting of Resident #74's wheelchair armrest
Director of NursingDONInterviewed about wheelchair maintenance process and storage of personal care items
Licensed Practical Nurse #2LPNObserved expired medication and interviewed about medication disposal
Licensed Practical Nurse #3LPNInterviewed about medication checks and unknown medication on cart
Certified Nursing Assistant #1CNAInterviewed about dietary preferences and juice provision for Resident #3
Licensed Practical Nurse #1LPNInterviewed about dietary orders and juice provision for Resident #3
Dietary Manager #1DMInterviewed about dietary preferences and juice provision for Resident #3
AdministratorAdministratorInterviewed about facility policies and resident rights regarding dietary preferences and environment

Inspection Report

Annual Inspection
Deficiencies: 5 Date: Dec 1, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident safety, environment, medication management, and dietary preferences at Apple Creek Health and Rehab, LLC.

Findings
The facility was found deficient in multiple areas including failure to maintain resident wheelchairs and bed linens in good condition, inadequate storage of hazardous hygiene products, presence of expired medications in storage and medication carts, and failure to consistently provide resident dietary preferences such as fluids. Several staff interviews confirmed lack of policies and inconsistent practices.

Deficiencies (5)
Failure to ensure resident's wheelchair was in good useable condition for Resident #74.
Failure to ensure bed linen was maintained and in good condition for Resident #45.
Failure to ensure the resident's environment was free of accident hazards due to unsecured potentially hazardous hygiene products for Residents #49 and #82.
Failure to ensure expired medications were removed from Medication Storage room and Medication Cart for the 100 and 200 Halls.
Failure to ensure resident dietary preferences were consistently made available to promote good fluid intake for Resident #3.
Report Facts
Medication expiration date: 2023 Medication tablets: 6 Denture tablets: 8 Juice amount: 4

Employees mentioned
NameTitleContext
Certified Nursing Assistant #1CNAMentioned in relation to dietary preference deficiency for Resident #3
Certified Nursing Assistant #2CNAMentioned in relation to wheelchair maintenance reporting
Certified Nursing Assistant #3CNAMentioned in relation to wheelchair condition and hazardous items storage
Licensed Practical Nurse #1LPNMentioned in relation to dietary preference deficiency for Resident #3
Licensed Practical Nurse #2LPNMentioned in relation to medication storage and sheet changing
Licensed Practical Nurse #3LPNMentioned in relation to medication storage
Director of NursingDONMentioned in relation to wheelchair maintenance, hazardous items storage, and medication disposal
AdministratorAdministratorMentioned in relation to facility policies and dietary preferences
Dietary Manager #1DMMentioned in relation to dietary preference deficiency for Resident #3
Maintenance SupervisorMSMentioned in relation to wheelchair maintenance reporting

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 6, 2023

Visit Reason
The inspection was conducted due to a complaint regarding failure to ensure two staff members were present when transferring a resident who requires two-person assistance, which resulted in a resident injury.

Complaint Details
The complaint investigation found that Resident #1 was transferred by one staff member instead of two as required, causing a skin tear injury. The CNA admitted to transferring the resident alone and was suspended. The incident was reported to the Administrator, Director of Nursing, provider, family, and police.
Findings
The facility failed to ensure two staff members assisted Resident #1 during transfers as required by the care plan, resulting in a skin tear injury requiring sutures. Multiple staff and the Director of Nursing confirmed the resident requires two-person assistance with a gait belt for transfers. The CNA involved was suspended and corrective actions including staff training and audits were implemented.

Deficiencies (1)
Failure to ensure two staff members were present when transferring a resident requiring two-person assistance, resulting in injury.
Report Facts
Residents affected: 3 Date of injury incident: Jul 1, 2023

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) #1Certified Nursing AssistantInvolved in transferring resident alone causing injury
Medical Technician #1Medical TechnicianInterviewed regarding transfer requirements
Licensed Practical Nurse (LPN) #1Licensed Practical NurseInterviewed regarding transfer requirements and assessments
Licensed Practical Nurse (LPN) #2Licensed Practical NurseInterviewed regarding transfer requirements
Director of NursingDirector of NursingInterviewed regarding transfer requirements and facility policy
AdministratorAdministratorInterviewed and involved in incident notification and corrective actions

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 6, 2023

Visit Reason
The inspection was conducted due to a complaint related to the failure to ensure two staff members were present when transferring a resident who requires two-person assistance, resulting in a resident injury.

Complaint Details
The complaint investigation substantiated that Resident #1 was transferred without the required two-person assistance, causing a skin tear injury. The CNA was found to have neglected the care plan requirements and was suspended. The facility took corrective actions including notification of relevant parties, resident interviews, skin audits, abuse inservice training, and staff competency demonstrations.
Findings
The facility failed to ensure two staff members assisted Resident #1 during transfers as required by the care plan, resulting in a skin tear injury during a transfer performed by one staff member. Multiple staff and the Director of Nursing confirmed the resident requires two-person assistance with a gait belt for safe transfers. The CNA involved was suspended and corrective actions including staff training and audits were implemented.

Deficiencies (1)
Failure to ensure two staff members were present when transferring a resident requiring two-person assistance, resulting in injury.
Report Facts
Residents sampled requiring two-person assistance: 3 Date of injury incident: Jul 1, 2023

Inspection Report

Routine
Census: 74 Deficiencies: 3 Date: Aug 25, 2022

Visit Reason
The inspection was conducted to evaluate the facility's compliance with food preparation, storage, and safety standards to ensure resident safety and proper nutrition.

Findings
The facility failed to ensure pureed food items were blended to a smooth consistency, food items in the refrigerator were not properly covered or discarded when expired, leftover foods were not reheated before serving, the ice machine was not properly cleaned, and hot food items were not maintained at safe temperatures. These deficiencies posed minimal harm or potential for actual harm to residents.

Deficiencies (3)
Pureed food items were not blended to a smooth, lump-free consistency, risking choking or complications for residents on pureed diets.
Food items stored in the refrigerator were not covered or sealed, expired items were not promptly removed, leftover foods were not reheated before serving, and the ice machine was not maintained in a clean condition.
Hot food items on the steam table were not maintained at or above 135 degrees Fahrenheit, risking foodborne illness.
Report Facts
Residents affected: 2 Residents affected: 73 Census: 74 Temperature: 118 Temperature: 123 Temperature: 94 Expiration date: 8 Expiration date: 4 Count: 11

Employees mentioned
NameTitleContext
Dietary Employee #1Observed preparing pureed food and responding about leftover food usage
Dietary Employee #2Observed preparing pureed food and responding about reheating food items
Dietary Employee #3Asked about consistency of pureed chicken spaghetti and bread
Certified Nursing Assistant #1Interviewed about consistency of pureed food items
Certified Nursing Assistant #2Interviewed about consistency of pureed food items
Dietary SupervisorProvided diet list and cleaned ice machine panel

Inspection Report

Routine
Census: 74 Deficiencies: 3 Date: Aug 25, 2022

Visit Reason
The inspection was conducted to evaluate the facility's compliance with food preparation, storage, and safety standards to ensure resident safety and proper nutrition.

Findings
The facility failed to ensure pureed food items were blended to a smooth, lump-free consistency, failed to maintain proper food storage and sanitation practices including expired and uncovered food items, and did not maintain hot food items at safe temperatures, posing potential risks of choking, foodborne illness, and contamination to residents.

Deficiencies (3)
Pureed food items were not blended to a smooth, lump-free consistency for residents requiring pureed diets.
Food items stored in the refrigerator were not covered or sealed, expired food items were not promptly removed, leftover food items were improperly used, and the ice machine was not maintained in a clean and sanitary condition.
Hot food items on the steam table were not maintained at or above 135 degrees Fahrenheit, with temperatures recorded as low as 94 degrees Fahrenheit.
Report Facts
Residents affected: 2 Residents affected: 73 Census: 74 Temperature: 118 Temperature: 123 Temperature: 94 Count: 11

Employees mentioned
NameTitleContext
Dietary Employee #1Observed preparing pureed food and responding about leftover food usage
Dietary Employee #2Observed preparing pureed food and responding about reheating food items
Dietary Employee #3Described consistency of pureed chicken spaghetti and bread
Certified Nursing Assistant #1Described consistency of pureed food items served
Certified Nursing Assistant #2Described consistency of pureed food items served
Dietary SupervisorProvided information on diet list and leftover food usage, cleaned ice machine panel

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