Arbor Acres

Arbor Acres is an Independent Living Home in North Carolina

Arbor Acres is an Independent Living Home in North Carolina

Arbor Acres

1240 Arbor Rd, Winston-Salem, NC 27104 View Map

Arbor Acres is an Independent Living Home in North Carolina

Arbor Acres is an Independent Living Home in North Carolina

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Arbor Acres

Situated in the heart of Winston-Salem, North Carolina, Arbor Acres is a distinguished continuing care retirement community. This tranquil haven provides a spectrum of living options, spanning independent living, assisted care, memory care, and skilled nursing, designed to cater to diverse senior needs.

Within the rare and beautiful setting of Arbor Acres, residents find a place to reside and a canvas where purpose, creativity, and motivation flourish. Life at Arbor Acres shines brilliantly, fostering an environment where friendships blossom and the art of living is embraced. All are welcome to experience the exceptional lifestyle offered at Arbor Acres, where each resident is invited to savor the richness of their journey in this vibrant and thriving community.

Managed by Bert Sanders

Healthcare Administrator

Bert Sanders serves as the Healthcare Administrator at Arbor Acres since 2024. He oversees healthcare operations ensuring quality and compassionate care for residents, contributing to the community's commitment to well-being and support.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 9.31/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 189

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the North Carolina average
Occupancy rate 89.7%
Residents per day (avg) 5
Occupancy rate
89.7%
Residents per day (avg)
5

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 11 days

Private pay

68% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$52.7M
Surplus of revenue
$5.1M
Voluntary non-profit home Church
Home revenue
$52,708,439.00
Surplus of revenue
$5,138,742.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$17.0M
32.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$30.5M
Total costs $47.6M
Years in operation
45 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 20 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. David Matthews, CFO

Care Services

Independent Living

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing

Amenities & Lifestyle

Programs & Activities

Specific Programs
Independent Living, Homes, Apartments, Advantage Program, Living with Assistance, Continuing Care, Assisted Living Care, Skilled Nursing Care, Memory Care, Fountain Hill Home Care, Lifestyle, Dining, Arts, Wellness, Living Artfully

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Arbor Acres

Independent Living Assisted Living Memory Care Nursing Home
Contact Arbor Acres

Compare Independent Living around Winston-salem

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Arbor Acres
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Winston-Salem
189
No
-
20
BALL, PAMELA
89.7%
$45,501,114.00
$17,024,839.00
37.4%
4.50
5/5
9.3093
5/5
5/5
4/5
Studio / 1 Bed
Holiday Creekside Terrace
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Winston-Salem
-
Yes
-
13
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Holiday Forsyth Court
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Winston-Salem
-
No
A+
55
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Arbor Ridge at Stanleyville
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Winston-Salem
-
Yes
-
18
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Harmony at Brookberry Farm
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Winston-Salem
-
Yes
-
21
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Places of interest near Arbor Acres

Address 2.6 miles from city center

Address 1240 Arbor Rd, Winston-Salem, NC 27104

Calculate Travel Distance to Arbor Acres

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

98
Total Staff
78
Employees
20
Contractors
3,923
Total Hours (Quarter)
24
Avg Staff/Day
1.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse30.7 No
Licensed Practical Nurse144.4 No
Certified Nursing Assistant474.1 Yes
Staff by Category
Administration
2 staff
0.4hs shift avg
Nursing Staff
67 staff
3.9hs shift avg
Physicians & Practitioners
9 staff
0.8hs shift avg
Therapy Services
15 staff
0.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
0.7hs shift avg
Dietary Services
2 staff
0.8hs shift avg
Other Services
1 staff
1.1hs shift avg
Contractor Analysis
8.5%
of total hours from contractors
333 contractor hours this quarter
Certified Nursing Assistant: 3 Physical Therapy Aide: 2 Respiratory Therapy Technician: 5 Speech Language Pathologist: 4 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant443472,01591100%4.1
Licensed Practical Nurse1401482291100%4.4
Clinical Nurse Specialist8082968290%0.8
RN Director of Nursing3031594651%2
Speech Language Pathologist0441146673%0.6
Other Dietary Services Staff202997785%0.8
Nurse Practitioner101756571%1.2
Mental Health Service Worker101706571%1.1
Respiratory Therapy Technician055596774%0.4
Physical Therapy Assistant022516774%0.5
Qualified Social Worker022456268%0.7
Physical Therapy Aide022415560%0.7
Administrator101366369%0.6
Occupational Therapy Aide101335662%0.6
Registered Nurse303467%0.7
Occupational Therapy Assistant011267%0.4
Medical Director01122831%0.1

Health Inspection History

Total Health inspections 1
75% below State average
State average: 4.0

Last Health inspection on Nov 2022

Total Health citations 1
95% below State average
State average: 20.9

1 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 1 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
100% below State average
State average: 1.3
Serious Health citations 0
100% below State average
State average: 0.9
Moderate Health citations 1

Minor Health citations 0
Citations history (last 3 years)
Infection Control moderate citation Nov 09, 2022
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
4 Total Residents
Medicare 2 (50%)
Private Pay/Other 2 (50%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine 93.7%

17% better than North Carolina average
Antipsychotic medication increase 0.0%

100% better than North Carolina average
Influenza Vaccine 91.8%

18% better than North Carolina average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today
Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident