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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Situated in the heart of Winston-Salem, North Carolina, Arbor Acres is a distinguished continuing care retirement community. This tranquil haven provides a spectrum of living options, spanning independent living, assisted care, memory care, and skilled nursing, designed to cater to diverse senior needs.
Within the rare and beautiful setting of Arbor Acres, residents find a place to reside and a canvas where purpose, creativity, and motivation flourish. Life at Arbor Acres shines brilliantly, fostering an environment where friendships blossom and the art of living is embraced. All are welcome to experience the exceptional lifestyle offered at Arbor Acres, where each resident is invited to savor the richness of their journey in this vibrant and thriving community.
Bert Sanders serves as the Healthcare Administrator at Arbor Acres since 2024. He oversees healthcare operations ensuring quality and compassionate care for residents, contributing to the community's commitment to well-being and support.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 1st out of 60 homes in North Carolina.| Staff type | Hours / day | vs state avg |
|---|---|---|
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Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
7h 22m per day |
Occupancy between 85% and 95% suggests balanced demand.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
32% of new residents, usually for short-term rehab.
68% of new residents, often for short stays.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #3 / 67Payroll — state benchmarkedThis home is ranked 3rd out of 67 homes in North Carolina.Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Key information about the people who lead and staff this community.
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
State average 4
Last Health inspection on Nov 2022
State average 20.9
State average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 1 citation resulted from standard inspections.
100% better than State average
State average: 1.3
0
100% better than State average
State average: 0.9
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 09, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Arbor Acres is located in Winston-Salem, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
2.6 miles from city center
Estimated distance in miles from Winston-Salem's city center to Arbor Acres's address, calculated via Google Maps.
— 1.9 miles to nearest hospital (Atrium Health Wake Forest Baptist | Brenner Children's Hospital)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
1223% better than North Carolina average
North Carolina average ratio: 1.85:1
78% worse than North Carolina average
North Carolina average: 8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
0.7 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
4.4 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
4.1 hours
This role is partially covered by contractors.
Total hours from contractors
333 contractor hours this quarter
| Certified Nursing Assistant | 44 | 3 | 47 | 2,015 | 91 | 100% | 4.1 |
| Licensed Practical Nurse | 14 | 0 | 14 | 822 | 91 | 100% | 4.4 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 296 | 82 | 90% | 0.8 |
| RN Director of Nursing | 3 | 0 | 3 | 159 | 46 | 51% | 2 |
| Speech Language Pathologist | 0 | 4 | 4 | 114 | 66 | 73% | 0.6 |
| Other Dietary Services Staff | 2 | 0 | 2 | 99 | 77 | 85% | 0.8 |
| Nurse Practitioner | 1 | 0 | 1 | 75 | 65 | 71% | 1.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 70 | 65 | 71% | 1.1 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 59 | 67 | 74% | 0.4 |
| Physical Therapy Assistant | 0 | 2 | 2 | 51 | 67 | 74% | 0.5 |
| Qualified Social Worker | 0 | 2 | 2 | 45 | 62 | 68% | 0.7 |
| Physical Therapy Aide | 0 | 2 | 2 | 41 | 55 | 60% | 0.7 |
| Administrator | 1 | 0 | 1 | 36 | 63 | 69% | 0.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 33 | 56 | 62% | 0.6 |
| Registered Nurse | 3 | 0 | 3 | 4 | 6 | 7% | 0.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 2 | 6 | 7% | 0.4 |
| Medical Director | 0 | 1 | 1 | 2 | 28 | 31% | 0.1 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
4
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
17% better than North Carolina average
North Carolina average: 79.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than North Carolina average
North Carolina average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.8%
18% better than North Carolina average
North Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
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| Arbor Acres |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Winston-Salem | 189 | No | 20 | 89.7% | - | Studio / 1 Bed |
| Holiday Creekside Terrace |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
Winston-Salem | - | Yes | 13 | - | - | Studio / 1 Bed / 2 Bed |
| Holiday Forsyth Court |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
Winston-Salem | - | No | 55 | - | A+ | Studio / 1 Bed / 2 Bed |
| Arbor Ridge at Stanleyville |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
Winston-Salem | - | Yes | 18 | - | - | Studio / 1 Bed |
| Harmony at Brookberry Farm |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Winston-Salem | - | Yes | 21 | - | - | Studio / 1 Bed / 2 Bed |
Historical financial and operational data for Arbor Acres based on CMS SNF Cost Reports.
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