Show Inspection Reports
Total health inspections
4
Hawaii average 4.4
Last Health inspection on Oct 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Arcadia Retirement Residence
Retirement Home
Arcadia Retirement Residence
Retirement Home
Overview of Arcadia Retirement Residence
Arcadia, a cherished haven for Honolulu’s seniors since 1967, is a hidden gem nestled in the heart of Makiki. Spread across three picturesque acres, this vibrant retirement community provides a safe and comfortable sanctuary for the elderly. Its prime location offers easy access to the bustling Downtown district, the sun-soaked Waikiki Beach, and the thriving Ala Moana Center via public transport or car. Additionally, several houses of worship are within walking distance, providing spiritual solace to residents.
Upon entering Arcadia, you’ll be enchanted by its elegance and tranquility. The state-of-the-art facilities cater to all needs, including a well-equipped fitness center, indoor pool, and exquisite restaurant-style dining room, and a spacious lobby. For those seeking solitude and relaxation, the computer and garden areas are the perfect retreats. Residents can shop for basic essentials at the resident store, and ample parking and private group transportation to selected events are available for their convenience. With 24-hour security and linen service, residents can rest assured knowing they’re in good hands. At Arcadia, the cost of living is a mere concern, which is why they offer a one-time entrance fee followed by a monthly service charge that covers all amenities and services. Residents can bask in the joys of life and create beautiful memories that will last a lifetime at Arcadia, the place they can call home.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
91
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84.3%
Residents per day (avg)
86
Occupancy rate
84.3%
Residents per day (avg)
86
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
68% of new residents, often for short stays.
Typical stay
7 - 8 months
Finances and operations
Voluntary non-profit home
Church
Home revenue
$19.0M
Surplus of revenue
$4.5M
Voluntary non-profit home
Church
Home revenue
$18,995,472.00
Surplus of revenue
$4,476,666.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.5M
Walk Score: 86 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Status
ActiveFacility Type
Assisted Living Facility
License Expiration
August 31, 2027
Additional licensing details
License number:
1-ALF
CMS Certification Number:
125014
Island:
Oahu
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Ms. Vivian Lai, CFO
Care Services
Alzheimer's Certification
Inspection History
In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.
4 visits/inspections
Latest inspection
Date:May 20, 2025
Type:Annual Inspection
5 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Arcadia Retirement Residence
Most inspections of Arcadia Retirement Residence found some deficiencies, though several reports were clean. The most recent inspection on May 20, 2025, cited a single deficiency for not updating a resident’s service plan to include new tasks and interventions related to nutrition and fluid status. Earlier reports noted issues with emergency evacuation plan documentation and incomplete service plans and nursing documentation, particularly related to resident assessments and treatment updates. No fines, enforcement actions, or severe harm-level findings were reported in the available records. The facility’s record shows some recurring documentation issues, but the most recent inspection suggests these problems continue at a minor level without worsening.
Compare Retirement Homes around Honolulu
The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
Kalākaua Gardens
-39%
-91%
-4%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Honolulu (Ala Moana)
236
No
-
98
1723 KALAKAUA LLC
71.4%
$23,899,595.00
$7,973,231.00
33.4%
45.30
0.3703
3
35
3
-39%-91%-4%Studio / 1 Bed
Arcadia Retirement Residence
+27%
+21%
+14%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Honolulu (Makiki/Lower/ Punchbowl/Tantalus)
91
No
A+
86
YOKOUCHI, KATHLEEN
84.3%
$14,756,093.00
$5,857,210.00
39.7%
86.20
5.0785
2
36
2
+27%+21%+14%-
King Lunalilo Trust
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
RC
Respite Care
Honolulu (Hawaii Kai)
40
No
-
48
Keolamaikalani Dean, CEO
-
-
-
-
-
-
-
-
-
-
-
-
Aiea Heights Senior Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Aiea
22
No
A+
21
Satoru Izutsu
-
-
-
-
-
-
-
-
-
-
-
-
Kalākaua Gardens
Type of care:
SNF
AL
Community:
Honolulu (Ala Moana)
Bed Count:
236
Pets Allowed:
No
Operator:
1723 KALAKAUA LLC
CCN:
125066
Occupancy:
71.4%
Home Revenue:
$23,899,595.00
Payroll Costs:
$7,973,231.00
Payroll %:
33.4%
Avg Residents/Day:
45.30
Overall Rating:
Adj Nurse Hours:
0.3703
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
35
Severe Citations:
3
RN share vs State Avg:
-39%
-39%
Staffing vs State Avg:
-91%
-91%
Occupancy vs State Avg:
-4%
-4%
Bed Options:
Studio / 1 Bed
Arcadia Retirement Residence
Type of care:
SNF
AL
Community:
Honolulu (Makiki/Lower/ Punchbowl/Tantalus)
Bed Count:
91
Pets Allowed:
No
Operator:
YOKOUCHI, KATHLEEN
CCN:
125014
Occupancy:
84.3%
Home Revenue:
$14,756,093.00
Payroll Costs:
$5,857,210.00
Payroll %:
39.7%
Avg Residents/Day:
86.20
Overall Rating:
Adj Nurse Hours:
5.0785
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
36
Severe Citations:
2
RN share vs State Avg:
+27%
+27%
Staffing vs State Avg:
+21%
+21%
Occupancy vs State Avg:
+14%
+14%Places of interest near Arcadia Retirement Residence
1.6 miles from city center — 0.15 miles to nearest hospital (Robert Peterson, MD)
1434 Punahou St, Honolulu, HI 96822
Calculate Travel Distance to Arcadia Retirement Residence
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
123
Total Staff
92
Employees
31
Contractors
42,166
Total Hours (Quarter)
63
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 32 | 7.4 | Yes |
| Licensed Practical Nurse | 3 | 8 | No |
| Certified Nursing Assistant | 58 | 7.6 | Yes |
Staff by Category
Administration ⓘ
4 staff
4.3hs shift avg
Nursing Staff ⓘ
94 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
6 staff
7.6hs shift avg
Therapy Services ⓘ
8 staff
5.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
5hs shift avg
Dietary Services ⓘ
8 staff
7.6hs shift avg
Other Services ⓘ
2 staff
7.5hs shift avg
Contractor Analysis
12.5%
of total hours from contractors
5,252 contractor hours this quarter
Certified Nursing Assistant: 16
Speech Language Pathologist: 2
Physical Therapy Assistant: 1
Registered Nurse: 4
Administrator: 1
Occupational Therapy Assistant: 1
Respiratory Therapy Technician: 2
Medical Director: 2
Physical Therapy Aide: 1
Qualified Social Worker: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 42 | 16 | 58 | 21,668 | 91 | 100% | 7.6 |
| Registered Nurse | 28 | 4 | 32 | 10,833 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,513 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 3 | 0 | 3 | 1,156 | 79 | 87% | 8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,031 | 65 | 71% | 7.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 870 | 62 | 68% | 7.5 |
| Nurse Practitioner | 2 | 0 | 2 | 728 | 61 | 67% | 7.5 |
| Speech Language Pathologist | 0 | 2 | 2 | 662 | 65 | 71% | 5.7 |
| Administrator | 1 | 1 | 2 | 527 | 62 | 68% | 4.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 435 | 58 | 64% | 7.5 |
| Physical Therapy Assistant | 0 | 1 | 1 | 390 | 63 | 69% | 6.2 |
| Nurse Aide in Training | 1 | 0 | 1 | 333 | 44 | 48% | 7.6 |
| Dietitian | 1 | 0 | 1 | 300 | 40 | 44% | 7.5 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 222 | 57 | 63% | 3.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 198 | 36 | 40% | 5.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 158 | 23 | 25% | 6.9 |
| Qualified Social Worker | 0 | 1 | 1 | 130 | 26 | 29% | 5 |
| Medical Director | 0 | 2 | 2 | 15 | 7 | 8% | 1 |
Health Inspection History
Inspections
Total health citations
36
Citations per inspection
9
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 36 citations resulted from standard inspections; 4 of 36 resulted from complaint investigations; and 2 of 36 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
900% worse than Hawaii averageHawaii average: 0.1
Serious Health citations
1
1
In line with Hawaii averageHawaii average: 1
1 critical citation
1 serious citation
34 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Oct 04, 2024
Corrected
Nutrition moderate citation
Oct 04, 2024
Corrected
Care Planning moderate citation
Oct 04, 2024
Corrected
Care Planning moderate citation
Oct 04, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Resident Census by Payment Source
77
Total Residents
Medicare
6
(7.8%)
ⓘ
Private Pay/Other
71
(92.2%)
ⓘ
Programs & Services
Family Member Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
10% better than Hawaii averageHawaii average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
9% worse than Hawaii averageHawaii average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.5%
Percent of long-stay residents whose need for help with daily activities has increased
20.5%
16% worse than Hawaii averageHawaii average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.8%
Percent of long-stay residents whose ability to move independently worsened
18.8%
27% better than Hawaii averageHawaii average: 25.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.1%
42% worse than Hawaii averageHawaii average: 18.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
18% better than Hawaii averageHawaii average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.5%
Percent of long-stay high risk residents with pressure ulcers
1.5%
60% better than Hawaii averageHawaii average: 3.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
70% better than Hawaii averageHawaii average: 2.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.6%
Percent of long-stay residents who lose too much weight
3.6%
24% better than Hawaii averageHawaii average: 4.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Hawaii averageHawaii average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.2%
Percent of long-stay residents who received an antipsychotic medication
9.2%
9% better than Hawaii averageHawaii average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
In line with Hawaii averageHawaii average: 96.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
In line with Hawaii averageHawaii average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.8%
10% better than Hawaii averageHawaii average: 83.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Hawaii averageHawaii average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
16% better than Hawaii averageHawaii average: 84.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$13K
66% lower than Hawaii averageHawaii average: $38K
Number of fines
1
34% fewer fines than Hawaii averageHawaii average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Hawaii averageHawaii average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$13K
Hawaii average
$38K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 3, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 3, 2023
$13K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Arcadia Retirement Residence based on CMS SNF Cost Reports.
Occupancy Rate
84.3%
↑ 10.0pp vs 2022
Net Income
$4,476,666
↑ ~$1.7M vs 2022
Total Payroll
$9,474,080
↑ ~$653K vs 2022
Profit Margin
30.3%
↑ 7.7pp vs 2022
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