Arcadia Retirement Residence

Arcadia Retirement Residence is a Retirement Home in Hawaii

Arcadia Retirement Residence is a Retirement Home in Hawaii

Arcadia Retirement Residence

1434 Punahou St, Honolulu, HI 96822 View Map

Arcadia Retirement Residence is a Retirement Home in Hawaii

Arcadia Retirement Residence is a Retirement Home in Hawaii

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Overview of Arcadia Retirement Residence

Arcadia, a cherished haven for Honolulu’s seniors since 1967, is a hidden gem nestled in the heart of Makiki. Spread across three picturesque acres, this vibrant retirement community provides a safe and comfortable sanctuary for the elderly. Its prime location offers easy access to the bustling Downtown district, the sun-soaked Waikiki Beach, and the thriving Ala Moana Center via public transport or car. Additionally, several houses of worship are within walking distance, providing spiritual solace to residents.
Upon entering Arcadia, you’ll be enchanted by its elegance and tranquility. The state-of-the-art facilities cater to all needs, including a well-equipped fitness center, indoor pool, and exquisite restaurant-style dining room, and a spacious lobby. For those seeking solitude and relaxation, the computer and garden areas are the perfect retreats. Residents can shop for basic essentials at the resident store, and ample parking and private group transportation to selected events are available for their convenience. With 24-hour security and linen service, residents can rest assured knowing they’re in good hands. At Arcadia, the cost of living is a mere concern, which is why they offer a one-time entrance fee followed by a monthly service charge that covers all amenities and services. Residents can bask in the joys of life and create beautiful memories that will last a lifetime at Arcadia, the place they can call home.

808-941-0941

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.08/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 91

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Hawaii average
Occupancy rate 84.3%
Residents per day (avg) 86
Occupancy rate
84.3%
Residents per day (avg)
86

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

68% of new residents, often for short stays.

Typical stay 7 - 8 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$19.0M
Surplus of revenue
$4.5M
Voluntary non-profit home Church
Home revenue
$18,995,472.00
Surplus of revenue
$4,476,666.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.9M
30.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.7M
Total costs $14.5M
Walk Score
Walk Score: 86 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Assisted Living Facility
License Expiration
August 31, 2027

Additional licensing details

License number: 1-ALF
CMS Certification Number: 125014
Island: Oahu

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Vivian Lai, CFO

Care Services

Alzheimer's Certification

Inspection History

In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.

Inspection Report Summary for Arcadia Retirement Residence

The most recent inspection report dated May 20 and 21, 2025, identified deficiencies related to service plans. Specifically, the facility failed to update a resident's service plan to reflect added tasks after readmission and to resolve conflicting documentation on safety checks and nutrition/fluid monitoring. No severe deficiencies, immediate jeopardy, fines, or enforcement actions were noted in this report. The May 7, 2024, inspection had no deficiencies, indicating some issues have emerged since then. The May 30, 2023, inspection found a deficiency in emergency care and disaster planning due to missing documentation of quarterly evacuation rehearsals, which the facility planned to correct with revised protocols and ongoing monitoring. Overall, the facility has shown some fluctuation in compliance, with recent service plan documentation issues and prior emergency planning gaps, but no serious enforcement actions have been reported.

Comparison Chart

The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
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AL

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Places of interest near Arcadia Retirement Residence

Address 1.6 miles from city center

Address 1434 Punahou St, Honolulu, HI 96822

Calculate Travel Distance to Arcadia Retirement Residence

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

123
Total Staff
92
Employees
31
Contractors
42,166
Total Hours (Quarter)
63
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse327.4 Yes
Licensed Practical Nurse38 No
Certified Nursing Assistant587.6 Yes
Staff by Category
Administration
4 staff
4.3hs shift avg
Nursing Staff
94 staff
7.5hs shift avg
Physicians & Practitioners
6 staff
7.6hs shift avg
Therapy Services
8 staff
5.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
5hs shift avg
Dietary Services
8 staff
7.6hs shift avg
Other Services
2 staff
7.5hs shift avg
Contractor Analysis
12.5%
of total hours from contractors
5,252 contractor hours this quarter
Certified Nursing Assistant: 16 Speech Language Pathologist: 2 Physical Therapy Assistant: 1 Registered Nurse: 4 Administrator: 1 Occupational Therapy Assistant: 1 Respiratory Therapy Technician: 2 Medical Director: 2 Physical Therapy Aide: 1 Qualified Social Worker: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant42165821,66891100%7.6
Registered Nurse2843210,83391100%7.4
Other Dietary Services Staff7072,51391100%7.6
Licensed Practical Nurse3031,1567987%8
Clinical Nurse Specialist4041,0316571%7.6
Mental Health Service Worker2028706268%7.5
Nurse Practitioner2027286167%7.5
Speech Language Pathologist0226626571%5.7
Administrator1125276268%4.7
Occupational Therapy Aide1014355864%7.5
Physical Therapy Assistant0113906369%6.2
Nurse Aide in Training1013334448%7.6
Dietitian1013004044%7.5
Respiratory Therapy Technician0222225763%3.9
Occupational Therapy Assistant0111983640%5.5
Physical Therapy Aide0111582325%6.9
Qualified Social Worker0111302629%5
Medical Director0221578%1

Health Inspection History

Source: CMS Health Citations (Dec 2022 – Oct 2024)

4
Inspections
36
Total Citations
1
Critical (J-L)
1
Serious (G-I)
9
Citations/Inspection
Oct 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
34
Serious (G-I)
1
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Resident Rights
13
36% of total
Abuse, Neglect & Exploitation
3
8% of total
Infection Control
2
6% of total
Quality of Life & Care
2
6% of total
Pharmacy Services
2
6% of total
Environmental
2
6% of total
Citation Sources
Standard Inspections 32
Complaint Investigations 6
State Comparison (HI)
Citations
36
Hawaii average: 35.5
Critical Citations
1
Hawaii average: 0.1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 04, 2024 D EnvironmentalF0921 Corrected
Oct 04, 2024 F NutritionF0812 Corrected
Oct 04, 2024 D Care PlanningF0657 Corrected
Oct 04, 2024 D Care PlanningF0842 Corrected
Oct 04, 2024 E Resident RightsF0552 Corrected
Oct 04, 2024 D Resident RightsF0578 Corrected
Sep 06, 2024 D Abuse/NeglectF0609 Corrected
Sep 06, 2024 D AdministrationF0777 Corrected
Sep 06, 2024 D Resident RightsF0553 Corrected
Sep 06, 2024 D Resident RightsF0585 Corrected
Nov 03, 2023 D Infection ControlF0880 Corrected
Nov 03, 2023 D PharmacyF0761 Corrected
Nov 03, 2023 G Quality of CareF0697 Corrected
Nov 03, 2023 D Care PlanningF0641 Corrected
Nov 03, 2023 D Care PlanningF0655 Corrected
Nov 03, 2023 D Care PlanningF0656 Corrected
Nov 03, 2023 D Care PlanningF0657 Corrected
Nov 03, 2023 D Care PlanningF0842 Corrected
Nov 03, 2023 D Resident RightsF0550 Corrected
Nov 03, 2023 D Resident RightsF0551 Corrected
Nov 03, 2023 D Resident RightsF0558 Corrected
Nov 03, 2023 D Resident RightsF0580 Corrected
Nov 03, 2023 E Resident RightsF0584 Corrected
Dec 22, 2022 D Abuse/NeglectF0604 Corrected
Dec 22, 2022 D Abuse/NeglectF0609 Corrected
Dec 22, 2022 F EnvironmentalF0908 Corrected
Dec 22, 2022 D Infection ControlF0880 Corrected
Dec 22, 2022 D Nursing ServicesF0732 Corrected
Dec 22, 2022 F NutritionF0812 Corrected
Dec 22, 2022 E PharmacyF0761 Corrected
Dec 22, 2022 J Quality of CareF0689 Corrected
Dec 22, 2022 D Care PlanningF0656 Corrected
Dec 22, 2022 D Resident RightsF0578 Corrected
Dec 22, 2022 D Resident RightsF0584 Corrected
Dec 22, 2022 D Resident RightsF0622 Corrected
Dec 22, 2022 D Resident RightsF0625 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
77 Total Residents
Medicare 6 (7.8%)
Private Pay/Other 71 (92.2%)
Programs & Services
Family Member Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.2 Score
10% better than avg Hawaii avg: 10.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
21.8 Score
9% worse than avg Hawaii avg: 20.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
20.5%
Lost Too Much Weight
3.6%
Urinary Tract Infection
0.7%
Depressive Symptoms
0.0%
Falls with Major Injury
1.8%
Pneumococcal Vaccine
97.5%
Antipsychotic Use
9.2%
Walking Ability Worsened
18.8%
Influenza Vaccine
98.7%
High Risk Residents with Pressure Ulcers
1.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
91.8% 10% better than avg Hawaii: 83.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg Hawaii: 1.2%
Influenza Vaccine
97.9% 16% better than avg Hawaii: 84.7%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $13K Hawaii avg: $38K 66% better than avg
Number of Fines 1 Hawaii avg: 1.5
Compared to Hawaii Average Facility: $13K | Hawaii Avg: $38K
Penalty History

Showing all 1 penalties (Nov 2023 - Nov 2023)

Nov 3, 2023 Civil Money Penalty
$13K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Hawaii Seniors

Program
State Program Name
Eligibility
Benefits
QUEST Integration
Hawaii Medicaid QUEST Integration
  • General: Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • HI Specifics: High cost of living adjustments.
  • Services: In-home care (6-8 hours/day), nursing home, respite (240 hours/year), medical services.
Kupuna Care
Hawaii Kupuna Care
  • General: Age 60+, Hawaii resident, unable to perform 2+ ADLs.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • HI Specifics: Limited funding; island-specific delivery.
  • Services: In-home care (3-5 hours/week), adult day care (~$70/day), transportation (~5 trips/month).
Program of All-Inclusive Care for the Elderly (PACE)
Hawaii Medicaid PACE
  • General: Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • HI Specifics: Limited to Oahu (e.g., Maluhia in Honolulu); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Medicare Savings Program (MSP)
Hawaii Medicare Savings Program
  • General: Age 65+ or disabled, Hawaii resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • HI Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Senior Community Service Employment Program (SCSEP)
Hawaii SCSEP (Federally Funded, State-Administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Hawaii resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • HI Specifics: ~800 slots; prioritizes veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
National Family Caregiver Support Program (NFCSP) Respite
Hawaii NFCSP Respite Care
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • HI Specifics: Four county AAAs; prioritizes low-income.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($80/day), counseling.
VA Aid and Attendance (A&A) and Housebound Benefits
Hawaii VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (2025 net worth limit).
  • HI Specifics: Applies statewide; high demand due to veteran population.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Senior Companion Program (SCP)
Hawaii Senior Companion Program
Official government program page
  • General: Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.
  • Income Limits (2025): Volunteers: ~$24,980/year (200% FPL); recipients: no limit.
  • Asset Limits: Not specified for volunteers; need-based for recipients.
  • HI Specifics: Statewide; managed by DHS Social Services.
  • Services: Volunteers paid ~$4/hour for companionship (~20 hours/week); recipients get free support (~4-6 hours/week).

Claim What’s Yours Financial Aid for Hawaii Seniors

Hawaii Medicaid QUEST Integration

QUEST Integration

Requirements:
  • General:
    Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • HI Specifics:
    High cost of living adjustments.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), nursing home, respite (240 hours/year), medical services.
Hawaii Kupuna Care

Kupuna Care

Requirements:
  • General:
    Age 60+, Hawaii resident, unable to perform 2+ ADLs.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • HI Specifics:
    Limited funding; island-specific delivery.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), adult day care (~$70/day), transportation (~5 trips/month).
Hawaii Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • HI Specifics:
    Limited to Oahu (e.g., Maluhia in Honolulu); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Hawaii Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Hawaii resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • HI Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Hawaii SCSEP (Federally Funded, State-Administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Hawaii resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • HI Specifics:
    ~800 slots; prioritizes veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Hawaii NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • HI Specifics:
    Four county AAAs; prioritizes low-income.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($80/day), counseling.
Hawaii VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (2025 net worth limit).
  • HI Specifics:
    Applies statewide; high demand due to veteran population.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Hawaii Senior Companion Program

Senior Companion Program (SCP)

Requirements:
  • General:
    Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.
  • Income Limits (2025):
    Volunteers: ~$24,980/year (200% FPL); recipients: no limit.
  • Asset Limits:
    Not specified for volunteers; need-based for recipients.
  • HI Specifics:
    Statewide; managed by DHS Social Services.
Benefits without Contact:
  • Services: Volunteers paid ~$4/hour for companionship (~20 hours/week); recipients get free support (~4-6 hours/week).
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