Inspection Reports for Aria Hospice Comfort Care
7225 N Mona Lisa Rd, Tucson, AZ 85741, AZ, 85741
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16
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8
4
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Inspection Report
Deficiencies: 16
Aug 21, 2025
Visit Reason
State-compiled facility profile showing 3 inspections from 2023-10 to 2025-08 with deficiency history including complaint investigations and an initial compliance survey.
Findings
Across three inspections, one initial compliance survey found no deficiencies, two complaint investigations were conducted with one finding 16 deficiencies related to administration, patient rights, medical records, and hospice services, and the other complaint investigation found no deficiencies.
Complaint Details
Deficiencies were found during the unannounced on-site State Complaint survey conducted on September 9, 2024. The Department authorized the facility to continue outpatient hospice services. Two complaint inspections are shown, one with deficiencies and one without.
Deficiencies (16)
| Description |
|---|
| R9-10-603. Administration C. An administrator shall ensure that: 1. Policies and procedures are established, documented, and implemented to protect the health and safety of a patient that: g. Cover specific steps for: ii. The hospice service agency or hospice inpatient facility to respond to a patient ' s complaint; |
| R9-10-603. Administration C. An administrator shall ensure that: 1. Policies and procedures are established, documented, and implemented to protect the health and safety of a patient that: i. Cover medical records, including electronic medical records; |
| R9-10-603. Administration C. An administrator shall ensure that: 2. Policies and procedures for hospice services are established, documented, and implemented to protect the health and safety of a patient that: a. Cover patient screening, admission, transport, transfer, discharge planning, and discharge; |
| R9-10-608. Care Plan B. An administrator shall ensure that: 1. A request for participation in a patient ' s care plan is made to the patient or patient ' s representative; |
| R9-10-610. Patient Rights B. An administrator shall ensure that: 3. A patient or the patient's representative: a. Except in an emergency, either consents to or refuses treatment; |
| R9-10-610. Patient Rights B. An administrator shall ensure that: 3. A patient or the patient's representative: b. May refuse or withdraw consent for treatment before treatment is initiated; |
| R9-10-611. Medical Records C. An administrator shall ensure that a patient ' s medical record contains: 16. Documentation of contacts with the patient ' s physician by a personnel member; |
| R9-10-612. Hospice Services E. A director of nursing shall ensure that: 6. A registered dietitian or a personnel member under the direction of a registered dietitian plans menus for a patient; |
| R9-10-603. Administration C. An administrator shall ensure that: 1. Policies and procedures are established, documented, and implemented to protect the health and safety of a patient that: g. Cover specific steps for: ii. The hospice service agency or hospice inpatient facility to respond to a patient ' s complaint; |
| R9-10-603. Administration C. An administrator shall ensure that: 1. Policies and procedures are established, documented, and implemented to protect the health and safety of a patient that: i. Cover medical records, including electronic medical records; |
| R9-10-603. Administration C. An administrator shall ensure that: 2. Policies and procedures for hospice services are established, documented, and implemented to protect the health and safety of a patient that: a. Cover patient screening, admission, transport, transfer, discharge planning, and discharge; |
| R9-10-608. Care Plan B. An administrator shall ensure that: 1. A request for participation in a patient ' s care plan is made to the patient or patient ' s representative; |
| R9-10-610. Patient Rights B. An administrator shall ensure that: 3. A patient or the patient's representative: a. Except in an emergency, either consents to or refuses treatment; |
| R9-10-610. Patient Rights B. An administrator shall ensure that: 3. A patient or the patient's representative: b. May refuse or withdraw consent for treatment before treatment is initiated; |
| R9-10-611. Medical Records C. An administrator shall ensure that a patient ' s medical record contains: 16. Documentation of contacts with the patient ' s physician by a personnel member; |
| R9-10-612. Hospice Services E. A director of nursing shall ensure that: 6. A registered dietitian or a personnel member under the direction of a registered dietitian plans menus for a patient; |
Report Facts
Inspections on page: 3
Total deficiencies: 16
Complaint inspections: 2
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