Aria Hospice Comfort Care

Overview of Aria Hospice Comfort Care

Aria Hospice Comfort Care is a warm and welcoming community in Tucson, AZ, offering compassionate hospice care to residents looking to spend their later years in comfort. Residents have access to a compassionate and highly skilled team of care professionals and caregivers to support them with their daily living activities and medical needs. They aim to help alleviate residents’ pain and discomfort as they go through their challenging end-of-life journey.

Here, residents are given holistic care tailored to improve their physical, emotional, and spiritual well-being for a comfortable journey. When the inevitable comes, they go the extra mile to support residents’ families in their grieving process and help them cope with the loss of a loved one healthily. With Aria Hospice Comfort Care, residents, and their families can go through their challenging journey with ease and compassion.

(520) 547-7000 info@ariahospicecomfortcare.com

Managed by Sandra Pappas

Executive Director

Over 20 years of experience

Sandra Pappas, RN, LPEC, serves as Executive Director at Aria Hospice Comfort Care. With over 20 years of nursing and healthcare development experience in Tucson, she is dedicated to providing compassionate end-of-life care. Sandra values helping patients enjoy their lives surrounded by loved ones and is deeply committed to giving back to the community she calls home.

14 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 47 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeHospice Service Agency

StatusActive

IssuanceJuly 2, 2011

ExpirationJanuary 31, 2026

License NumberHSPC5033

CMS Certification Number31599

QualificationHealth Care

AccreditationsCHAP Certified

Aria Hospice Comfort Care is legally operated by Aria Hospice Comfort Care, and administrated by Sandra Pappas.

Staffing

Key information about the people who lead and staff this community.

ContactMrs. Sandra Pappas, Executive Director

24-Hour Staffing

Specific ProgramsWhat We Do, Why Hospice Care, Circle of Care, Patients, Families and Loved Ones, Grief Support, Hospice Myths, Why Volunteer/Work for Aria, Palliative Care vs. Hospice Care, Request Care/Contact Us

Food DescriptionAria Hospice Comfort Care focuses on quality of life. Individualized care plans promote dignity and quality of life.

Types of Care at Aria Hospice Comfort Care

Hospice Care

Since 2023 · 3 years of data 5 deficiencies 2 complaints 3 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arizona state average

Overall vs. AZ average

Latest Inspection August 21, 2025 Compliance (Initial) No deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Metric	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	5	9	This facility has 44% fewer total deficiencies than a typical Arizona nursing home (5 vs. AZ avg 9).↓ 44% better
Deficiencies per year Average deficiencies per year since 2023.	1.7	3	This facility has 43% fewer deficiencies per year than a typical Arizona nursing home (1.7 vs. AZ avg 3).↓ 43% better
Deficiencies per inspection Average deficiencies per inspection.	1.7	1.8	This facility has 6% fewer deficiencies per inspection than a typical Arizona nursing home (1.7 vs. AZ avg 1.8).↓ 6% better

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	3	5	This facility has 40% fewer total inspections than a typical Arizona nursing home (3 vs. AZ avg 5).↓ 40% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Metric	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	2	6	This facility has 67% fewer total complaints than a typical Arizona nursing home (2 vs. AZ avg 6).↓ 67% better
Complaints per year Average complaints per year since 2023.	0.7	2	This facility has 65% fewer complaints per year than a typical Arizona nursing home (0.7 vs. AZ avg 2).↓ 65% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on August 21, 2025, was an announced change of location survey that found no deficiencies. Earlier inspections showed mixed results, with a complaint investigation on September 10, 2024, identifying deficiencies related to administration, care plans, patient rights, medical records, and hospice services. Prior complaint investigations, including one in October 2023, found no deficiencies. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The facility’s record shows improvement with the latest inspection free of deficiencies following earlier issues.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

8.1 miles from city center Estimated distance in miles from Tucson's city center to Aria Hospice Comfort Care's address, calculated via Google Maps.

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Is Aria Hospice Comfort Care in a walkable area?

Aria Hospice Comfort Care has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Aria Hospice Comfort Care?

According to AZ state health department records, Aria Hospice Comfort Care's license number is HSPC5033.

When does Aria Hospice Comfort Care's license expire?

According to AZ state health department records, Aria Hospice Comfort Care's license expires on January 31, 2026.

Who is the administrator of Aria Hospice Comfort Care?

Sandra Pappas is the administrator of Aria Hospice Comfort Care.

What is the address of Aria Hospice Comfort Care?

Aria Hospice Comfort Care is located at 7225 N Mona Lisa Rd, Tucson, AZ 85741.

What is the phone number of Aria Hospice Comfort Care?

(520) 547-7000 will put you in contact with the team at Aria Hospice Comfort Care.

Is Aria Hospice Comfort Care Medicare or Medicaid certified?

Yes — Aria Hospice Comfort Care is a CMS-certified provider of Medicare and Medicaid.