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Assisted Living in Polk County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Astoria Senior Living

Assisted Living in Polk County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Astoria Senior Living

Overview of Astoria Senior Living

Set in the beautiful Overlook Drive, Winter Haven, FL, Astoria Senior Living is an astounding senior living community providing assisted living, skilled nursing, and rehabilitation. Residents retain their independence while receiving top-tier care and support for their special needs and aspirations 24/7. The community empowers residents to flourish with personalized care services that match the lifestyle of their dreams.

Have fun and do the things you love with a carefully curated calendar of fun activities and programs, highlighting residents’ interests and strengths. Residents also enjoy mealtimes with diverse dining options catering to dietary needs and tastes. Thrive and live life to the fullest with a trusted community promoting a vibrant and welcoming environment.

(863) 318-5000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Florida average: 3.7/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Florida average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Florida average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Florida average: 4.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 50m per day

This home provides 13% less nursing time per resident than the Florida average.

Florida average: 4h 25m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 45

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Florida average
Occupancy rate 86.7%
Residents per day (avg) 126
Occupancy rate
86.7%
Residents per day (avg)
126

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

55% of new residents, often for short stays.

Typical stay 2 - 3 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$20.7M
Operating loss
-$314.8K
Privately-owned community Operated by a business corporation.
Home revenue
$20.7M
Operating loss
-$314.8K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.7M
37.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.3M
Total costs $21.0M
Bed community size
45-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 14 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Payment Types

Other
Va

About this community

License Details

Facility TypeAssisted Living Facility
StatusLicensed
IssuanceJanuary 19, 2025
ExpirationJanuary 18, 2027
CountyPolk

Additional Licensing Details

License Number11898

Ownership & Operating Entity

Astoria Senior Living is legally operated by Lake Wales Health Care Operations Company, Llc, and administrated by Dana Goldberg.

Management CompanyTENDER LOVING CARE MANAGEMENT INC
Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole English Spanish

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
24-Hour Staffing

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Amenities & Lifestyle

14 amenities
Health Care Supervision And Medication Administration
Daily Chef-Prepared Meals And Restaurant Style-Dining
On-Site Nurse And 24/7 Professional Staff
Personal Care As Needed
Bathing And Dressing Assistance
Specialized Programming
Including Evenings And Weekends
Personal Transportation
Laundry
Housekeeping And Maintenance Service
Regular Safety Checks
Family Events And Support Programs
Special Services Include Trial Or Respite Stays
And Guest Dining
Specific ProgramsAssisted Living, Skilled Nursing, Rehabilitation Services, Dining, Gallery & Tours, Classes, Events, Membership

Dining & Nutrition

Food DescriptionDining is more than just eating. It’s quality time spent with friends and family feeling comfort and satisfaction. At Astoria Senior Living, the craving for delicious and healthy meals in a cozy atmosphere is always fulfilled.
Meals IncludedYes

Activities in this home

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Astoria Senior Living

Assisted Living Skilled Nursing

Contact Astoria Senior Living

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

16 visits/inspections

Results

12 with citations

4 without citations

Florida average: 16 inspections with citations

Latest inspection

Date September 29, 2025
Complaint Investigation

18 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 33 citations

18 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Florida average: 19 deficiencies

0 fines

Florida average: 5 fines

Total amount fined: $0.00

Florida average: $11,623.53

Inspection Report Summary for Astoria Senior Living

The most recent inspection on September 29, 2025, found no deficiencies during a complaint investigation. Earlier inspections showed a mix of results, with some reporting no deficiencies and others citing issues primarily related to staffing standards and staff training. Prior reports also noted deficiencies involving resident records, visitation policies, and medication self-administration. Complaint investigations were unsubstantiated or did not result in enforcement actions, which were not listed in the available reports. The facility’s inspection history shows some recurring themes in staffing and training deficiencies, but recent inspections suggest improvement in these areas.

Health Inspection History

Inspections
Total health inspections 4

Florida average 4.3


Last Health inspection on Mar 2024

Total health citations 28

Florida average 19.7

Citations per inspection
7

Florida average 4.48


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 28 citations resulted from standard inspections; and 2 of 28 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Florida average

Florida average: 0.8


Serious Health citations More info 0
100% better than Florida average

Florida average: 0.4

0 critical citations More info Florida average: 0.8

0 serious citations More info Florida average: 0.4

28 moderate citations More info Florida average: 18.4

0 minor citations More info Florida average: 0.2
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Mar 26, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Mar 26, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Mar 26, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Mar 26, 2024
Corrected

Compare Assisted Living around Polk County The information below is reported by the Florida Agency for Health Care Administration (AHCA).

Filter by care type
Spring Haven Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Winter Haven
200
No
50
-
Spring Haven Senior Living Llc
67
53.7%
73
For-Profit
$6,350
Christopher Matthew Atkins
Studio / 1 Bed / 2 Bed
Astoria Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Winter Haven
132
No
14
1
Lake Wales Health Care Operations Company, Llc
16
75%
18
For-Profit
-
Dana Goldberg
1 Bed / 2 Bed
Lake Morton Plaza
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Lakeland (Downtown)
126
Yes
81
-
Lake Morton Senior Living, Llc
40
57.5%
40
For-Profit
$13,127
Debra M. Mathewson
1 Bed / 2 Bed
Lakeland Manor Assisted Living Facility
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Lakeland (John Cox)
60
No
75
-
Lakeland Alf Management Llc
28
50%
27
For-Profit
$4,698
Sangeeta S Raut
1 Bed / 2 Bed
Savannah Court of Lakeland
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Lakeland
36
Yes
33
2
All Care Senior Living Iii Llc
47
68.1%
74
For-Profit
$9,025
Eric Nunez
1 Bed / 2 Bed

Living Spaces & Floor Plans

Astoria Senior Living5
Astoria Senior Living4

Places of interest near Astoria Senior Living

Address 4.8 miles from city center

Calculate Travel Distance to Astoria Senior Living

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 194
Employees 168
Contractors 26
Staff to resident ratio 1.50:1
0% compared with Florida average

Florida average ratio: 1.52:1

Avg staff/day 80
Average shift 7.7 hours
0% compared with Florida average

Florida average: 7.9 hours

Total staff hours (quarter) 56,288
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 39
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 90
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

7.5%

4,227 contractor hours this quarter

Speech Language Pathologist: 8 Physical Therapy Aide: 7 Physical Therapy Assistant: 6 Respiratory Therapy Technician: 3 Qualified Social Worker: 2
Staff by category
Certified Nursing Assistant9009027,65991100%7.8
Licensed Practical Nurse3903912,66791100%8.2
Registered Nurse190194,78791100%7.4
RN Director of Nursing4041,9937380%7.8
Speech Language Pathologist0881,4948290%6.8
Mental Health Service Worker5051,2756571%7.6
Other Dietary Services Staff3031,2657987%7.6
Physical Therapy Aide0771,0078290%7.3
Clinical Nurse Specialist5058516571%7.1
Respiratory Therapy Technician0336227481%5.1
Physical Therapy Assistant0665877785%5.8
Dental Services Staff1015256369%8.3
Administrator1015206571%8
Nurse Practitioner1015206571%8
Qualified Social Worker0225176774%7.5
90 Certified Nursing Assistant
% of Days 100%
39 Licensed Practical Nurse
% of Days 100%
19 Registered Nurse
% of Days 100%
4 RN Director of Nursing
% of Days 80%
8 Speech Language Pathologist
% of Days 90%
5 Mental Health Service Worker
% of Days 71%
3 Other Dietary Services Staff
% of Days 87%
7 Physical Therapy Aide
% of Days 90%
5 Clinical Nurse Specialist
% of Days 71%
3 Respiratory Therapy Technician
% of Days 81%
6 Physical Therapy Assistant
% of Days 85%
1 Dental Services Staff
% of Days 69%
1 Administrator
% of Days 71%
1 Nurse Practitioner
% of Days 71%
2 Qualified Social Worker
% of Days 74%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
129 residents
Residents by payment source
Medicare
31 residents (24%)
Medicaid
78 residents (60.5%)
Private pay or other
20 residents (15.5%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.4
13% better than Florida average

Florida average: 7.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.5
25% worse than Florida average

Florida average: 12.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.1%
42% better than Florida average

Florida average: 10.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 15.4%
19% worse than Florida average

Florida average: 12.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.0%
85% worse than Florida average

Florida average: 13.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
34% better than Florida average

Florida average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.1%
23% better than Florida average

Florida average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
67% better than Florida average

Florida average: 0.9%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.8%
19% better than Florida average

Florida average: 6.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.9%
72% better than Florida average

Florida average: 3.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 4.8%
40% better than Florida average

Florida average: 8.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.2%
In line with Florida average

Florida average: 97.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.6%
5% worse than Florida average

Florida average: 99.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.8%
In line with Florida average

Florida average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.9%
38% better than Florida average

Florida average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 71.3%
25% worse than Florida average

Florida average: 94.7%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Florida Seniors

Get financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Community Care for the Elderly (CCE)

Florida CCE

Age 60+, Florida resident, at risk of nursing home.

~$2,000/month (varies).

$5,000 (individual).

Limited funding; regional variation.

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.

~$2,829/month (individual, aligned with Medicaid thresholds).

~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+, Florida resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.

~$1,004/month (individual, including SSI).

$2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Florida resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~1,000 slots/year.

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