Inspection Reports for Atria Del Rey

The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing requirements.

The facility was found to be operating within the approved capacity and in safe, clean conditions with no deficiencies cited. Resident rooms, physical plant, food service, and care supervision met regulatory standards, and medications were dispensed appropriately.

The visit was a case management inspection focusing on the physical plant and maintenance issues at the facility.

The facility was found to be clean and free from odors and clutter in common areas. An incident involving a water leak in a resident's bathroom on 08/13/2024 was promptly addressed with repairs completed within two hours and follow-up work done. No evidence of damage was visible during the visit.

An unannounced annual required visit was conducted to evaluate the facility's compliance with licensing regulations.

The facility was found to be operating within licensed capacity and maintaining safe physical conditions, adequate food supply, and competent staffing. No deficiencies were cited during the inspection.

An unannounced complaint investigation visit was conducted in response to allegations that staff were not adhering to a resident's doctor's orders and were not meeting the needs of the resident.

The investigation found the allegations to be unsubstantiated due to lack of preponderance of evidence. The facility did not retain the doctor's orders for intravenous therapy, and the resident refused hospital treatment due to COVID-19 restrictions. The facility did not have a registered nurse available to administer IV therapy.

The complaint alleged that staff were not adhering to the resident's doctor's orders for intravenous therapy and were not meeting the resident's needs. The allegation was found unsubstantiated after investigation including interviews, observations, and record review.

Licensing Program Analyst Javier Prieto conducted an unannounced Case Management visit to perform a Health & Safety check at the facility.

No imminent health and/or safety concerns or hazards were observed inside or outside the facility. The facility was found to have sufficient staff and the dining and kitchen areas were clean, sanitized, and neat. The needs of the residents appeared to be met during the inspection.

An unannounced visit was conducted to request records and deliver amended allegation findings related to a complaint about medication administration.

The allegation that staff did not ensure residents took medication was investigated and the amended finding was determined to be unsubstantiated.

Complaint control number 18-AS-20220126095612 regarding staff not ensuring resident medication administration was found to be unsubstantiated.

The inspection was an unannounced complaint investigation regarding allegations of rodent infestation, unclean and unsanitary conditions, failure to provide necessary medical assistance, and failure to dispense medications as ordered.

The investigation found mouse droppings isolated to one resident's room, which was cleaned and treated, and the resident was relocated. The facility was otherwise clean, free from odors and clutter. Medical needs of the resident were addressed appropriately. Medication administration was verified as compliant. Therefore, all allegations were deemed unsubstantiated.

The complaint was unsubstantiated based on the investigation findings. There was no sufficient evidence to support the allegations of rodent infestation, unsanitary conditions, failure to provide medical assistance, or failure to dispense medications.

Licensing Program Analyst Javier Prieto made an unannounced visit to conduct an annual inspection with an emphasis on infection control.

The facility was observed to have proper infection control measures including signage, hand hygiene supplies, PPE use, and cleaning protocols. No deficiencies were cited during this inspection.

An unannounced complaint investigation visit was conducted in response to allegations that staff gave medication not prescribed to a resident and did not obtain timely medication refill for a resident.

The complaint was substantiated based on evidence that staff gave medication not prescribed to Resident #1 and failed to obtain a timely medication refill, posing a potential health and safety risk. A civil penalty may be assessed if deficiencies are not corrected by the plan of correction date.

The complaint was substantiated. Staff gave medication not prescribed to Resident #1 and failed to obtain timely medication refill. A civil penalty of $100 per day retroactively for the first 15 days may be assessed if deficiencies are not corrected by the plan of correction date.

An unannounced complaint investigation visit was conducted in response to allegations including resident falls, injuries, failure to notify authorized representatives, ceiling disrepair, and lack of laundry services.

The investigation substantiated that Resident 1 fell on 11/23/21 resulting in injuries and that the facility contacted the responsible party. The facility was unaware of a September fall. Ceiling repairs were completed after water damage. Laundry services were provided weekly. Some allegations were unsubstantiated due to lack of evidence.

The complaint investigation was substantiated for allegations that Resident 1 fell on 11/23/21 causing injuries and that the facility contacted the responsible party. Other allegations such as failure to notify representatives for other incidents, ceiling disrepair, and lack of laundry services were unsubstantiated due to insufficient evidence.

An unannounced annual inspection was conducted with an emphasis on infection control to assess compliance with regulatory requirements.

No deficiencies were observed or cited during the inspection. The facility demonstrated adequate infection control measures, including sufficient PPE supplies, COVID-19 mitigation plans, and proper signage recommendations.

A case management visit was conducted to deliver an amended complaint investigation report regarding complaint number 18-AS-20210525135840.

The amended complaint investigation report was reviewed with and provided to the Executive Director Samuel DeGuzman. Nothing further was needed at this time.

The visit was related to complaint number 18-AS-20210525135840. The report was amended and delivered during this visit.

An unannounced complaint investigation was conducted in response to allegations that staff were not providing adequate care and supervision to a resident and were not addressing a resident's change in level of care.

The investigation found that the resident was independent in activities of daily living and medication administration, and reassessments showed no change in care needed. The complaint was determined to be unfounded and dismissed.

The complaint was investigated and found to be unfounded, meaning the allegations were false, could not have happened, and were without reasonable basis.

An unannounced complaint investigation was conducted in response to multiple allegations received on 05/25/2021 regarding the facility's dietary services, cleanliness, disposal of needles and syringes, medical appointment arrangements, and reporting of resident condition changes.

The investigation found the allegations unsubstantiated or unfounded. The facility was observed to be clean, safe, and sanitary. The resident was able to self-manage medical appointments and diet, and there was no evidence that staff failed to report changes in condition. Needle disposal practices were noted but lacked sufficient evidence to confirm violations.

The complaint investigation was unannounced and addressed multiple allegations including failure to meet dietary needs, cleanliness issues, improper disposal of needles, failure to arrange medical appointments, and failure to report changes in resident condition. The complaint was ultimately found to be unsubstantiated or unfounded after interviews and record reviews.

The visit was an unannounced complaint investigation triggered by allegations that the facility had bed bugs and that a resident's room was not maintained clean.

The allegation of bed bugs was found to be unfounded as the facility promptly engaged pest control and took appropriate measures. The allegation regarding the resident's room cleanliness was unsubstantiated due to insufficient evidence to prove the violation.

The complaint investigation was conducted following a complaint received on 06/11/2021. The bed bug allegation was unfounded, and the resident room cleanliness allegation was unsubstantiated.

The Licensing Program Analyst contacted the facility via telephone due to COVID-19 to amend complaint findings issued on 11/18/2020 for complaint #18-AS-20200623090020.

The report documents a telephone contact with the Executive Director to inform him of the purpose of amending prior complaint findings related to a previous complaint investigation.

The visit was related to amending complaint findings from complaint #18-AS-20200623090020 issued on 11/18/2020.

The inspection was an unannounced complaint investigation visit triggered by an allegation that the facility failed to meet a resident's hygiene needs.

The investigation found that Resident One was checked regularly by staff and was being assisted with hygiene needs when soiled. Emergency medical personnel observed the resident covered in excrement but noted no neglect and that staff had cleaned the resident prior to hospital transport. The allegation was deemed unfounded.

The complaint alleged the facility failed to meet Resident One's hygiene needs, specifically that the resident was found covered in their own excrement upon hospital arrival. The allegation was investigated and determined to be unfounded.