Inspection Reports for Atria Newport Beach

The visit was an unannounced complaint investigation triggered by an allegation that staff were unaware of residents' Portable Medical Orders.

The investigation found that Resident #1 had a valid POLST and DNR orders on file, but staff delayed providing emergency personnel with necessary documentation due to a printer issue. One staff member performed chest compressions on the resident despite the DNR until emergency personnel informed them of the directives. The allegations were substantiated.

The complaint alleged that staff were unaware of residents' Portable Medical Orders. The investigation substantiated the complaint based on observations, interviews, and record review.

The inspection was an unannounced complaint investigation visit triggered by an allegation that staff did not prevent a resident from exiting the facility alone.

The complaint alleging that staff did not prevent a resident from exiting the facility alone was substantiated. The resident exited through a delayed egress door and was found at a local elementary school. An immediate $500 civil penalty was issued. Another complaint alleging unlawful eviction of the resident was investigated and found to be unfounded.

The complaint was substantiated regarding staff failing to prevent a resident with Alzheimer's dementia and wandering behavior from exiting the facility alone. The resident was found outside the facility at a local elementary school. The allegation of unlawful eviction was investigated and found to be unfounded.

Licensing Program Analysts conducted an unannounced visit to perform the required annual inspection of the facility.

The facility was found to be clean, organized, and well-maintained with no deficiencies cited. All resident rooms inspected had required furnishings and operational bathrooms. Safety systems and emergency equipment were operational and up to date. Staff files and resident records were reviewed with no discrepancies observed.

The visit was an unannounced follow-up to an incident report submitted by the facility regarding a resident who left the community unassisted on December 10, 2024.

The investigation confirmed that resident R1, assessed as unable to leave unsupervised, was unsupervised for approximately two and a half hours outside the facility, constituting an immediate risk. The facility has since provided 72 hours of private caregiver supervision and updated staff training on elopement prevention.

An unannounced complaint investigation visit was conducted regarding an allegation that the facility did not ensure resident's safety.

The investigation included interviews and observations but found insufficient evidence to substantiate the allegation. The resident was served alcohol before being assessed and sent to the hospital, but the complaint was deemed unsubstantiated due to lack of preponderance of evidence.

The complaint alleged the facility did not ensure resident's safety. The allegation was unsubstantiated after investigation, as six of seven interviewed individuals could not corroborate the complaint.

Licensing Program Analysts conducted an unannounced required annual inspection of the facility consisting of Assisted Living and Memory Care buildings.

The facility was found to be clean, organized, and compliant with no deficiencies cited. All resident rooms and bathrooms were clean and operational, medications were secured, and staff files met training requirements.

An unannounced complaint investigation visit was conducted in response to allegations including staff not properly trained on caregiver duties, facility staff not meeting resident's needs, staff sleeping on resident's couch, and improper medication administration.

The investigation substantiated the allegation that one staff member did not have the required training hours. Another allegation regarding staff sleeping in a resident's room was substantiated with documentation of termination. Allegations related to medication administration and staff meeting resident needs were found unsubstantiated based on record reviews and interviews.

The complaint investigation was substantiated for staff training deficiencies and staff sleeping in a resident's room. The allegations regarding medication administration and staff meeting resident needs were unsubstantiated.

The Licensing Program Analyst conducted an unannounced case management visit regarding operations of the newly renovated North Building of the facility.

The visit found that three residents had moved into the memory care unit on the first floor, with no residents yet on the second floor for assisted living. Residents were observed engaging in activities and meals were being delivered from the main building. No deficiencies were observed during the visit.

The visit was conducted as a pre-licensing inspection for the newly renovated North Building of the facility.

The facility's North Building was observed to be ready for operation with all infection control measures in place, fully operational safety systems, adequate food supply, and appropriate accommodations for assisted living and memory care residents. A Temporary Certificate of Occupation was delivered during the visit.

The visit was an unannounced case management visit to collect payment of the Department fee related to requesting an updated fire clearance ahead of the pre-licensing visit for the facility's soon-to-be-completed North building.

The Licensing Program Analyst was granted entry and collected a $25 check payable to the Department. An exit interview was conducted and a copy of the report was emailed to the facility manager.

An unannounced case management visit was conducted in conjunction with complaint investigation 22-AS-20211122170311 regarding a privacy concern involving a video camera installed in a resident's room.

The investigation revealed that Resident 1 had a ring video camera installed by family in the resident's room without signage notifying video recording, violating privacy rights and posing a potential health and safety risk.

The visit was complaint-related, investigating a privacy violation involving a video camera in Resident 1's room. The complaint was substantiated by observations and interviews.

An unannounced complaint investigation was conducted in response to an allegation of neglect/lack of care and supervision resulting in client on client sexual assault.

The investigation, including interviews, video surveillance, and physician reports, found that the interaction between the two residents appeared consensual. The allegation was deemed unsubstantiated due to insufficient evidence to prove the violation occurred.

The complaint alleged neglect/lack of care and supervision resulting in client on client sexual assault. The allegation was unsubstantiated after review of video surveillance, interviews with residents and law enforcement, and physician reports.

Licensing Program Analysts conducted an unannounced visit for the purpose of conducting a required annual visit.

The facility appeared clean and sanitary with all required elements in resident rooms and restrooms. Residents appeared happy and well taken care of. No deficiencies were noted during the visit. The facility has approved mitigation plans and follows COVID-19 protocols including vaccination and testing plans.

Unannounced case management visit to follow up on an incident report dated 02/07/2022 involving inappropriate touching between residents.

The facility investigated the incident and contacted police. Both residents appeared well cared for, and no health or safety concerns were noted. No deficiencies were found during the visit.

Incident report indicated Resident 1 was touched inappropriately on the hand by Resident 2. Resident 1 had no injuries. Facility investigated and contacted Newport Beach Police.

Unannounced health and safety case management visit conducted in conjunction with complaint visit 22-AS-20211122170311.

No health or safety violations were noted during the visit. The facility appeared clean and sanitary, residents were observed to be happy and well taken care of, and Covid-19 guidelines were being followed.

Visit was conducted in conjunction with complaint visit 22-AS-20211122170311. No violations were found during this complaint-related visit.

The visit was a prelicensing inspection conducted via FaceTime due to COVID-19 precautions to evaluate the facility's readiness to operate as a Residential Facility for the Elderly with a capacity of 195 non-ambulatory residents.

The facility was found to be newly renovated and compliant with COVID-19 precautions, with adequate common areas, resident rooms, emergency supplies, and safety equipment. The facility was deemed ready to be licensed, with no deficiencies noted.

Initial licensing evaluation visit for a Residential Care Facility for the Elderly without delayed egress or dementia care.

The applicant and administrator participated in a comprehensive licensing interview (COMP II) confirming understanding of Title 22 regulations and facility operation requirements. The application documents and qualifications were reviewed and verified with no deficiencies noted.