Inspection Reports for Autumn Lake Healthcare at Crystal Springs

200 WHITMAN AVENUE, WV, 26241

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Deficiencies per Year

24 18 12 6 0
2000
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2025
Severe High Moderate Low Unclassified

Census Over Time

50 60 70 80 90 Nov '02 Feb '06 Apr '10 Sep '15 Apr '21 Feb '24 Mar '25
Census Capacity
Inspection Report Deficiencies: 0 Apr 7, 2025
Visit Reason
The inspection was conducted to review facility documentation and staff interviews to assess compliance with Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be in compliance with all applicable Federal, State, and local Emergency Preparedness requirements based on documentation review and staff interviews.
Inspection Report Annual Inspection Census: 77 Deficiencies: 14 Mar 6, 2025
Visit Reason
An unannounced annual recertification/licensure, facility reported incident (FRI) and complaint survey was conducted at Autumn Lake Healthcare At Crystal Springs from 03/03/25 to 03/06/25.
Findings
The facility was found out of substantial compliance with multiple deficiencies including quality of care, care plan timing and revision, RN staffing coverage, grievance policy, PASARR coordination, food safety and storage, infection control, resident rights, accident hazards, and posting of nurse staffing information.
Complaint Details
Complaint #33355 substantiated; other complaints and facility reportable incidents were substantiated or unsubstantiated as noted in the report.
Severity Breakdown
SS=E: 7 SS=D: 5
Deficiencies (14)
DescriptionSeverity
Resident #68's nebulizer treatment was left running 20 minutes longer than prescribed; oxygen was administered at incorrect flow rate for Resident #8; Resident #22 missed blood sugar monitoring; Resident #28's bed was not in the lowest position as ordered; Resident #85 did not have padded side rails as ordered.SS=E
Facility failed to provide evidence that Resident #15 was invited to care plan meetings to participate in planning their care.SS=D
Facility failed to have RN coverage for eight consecutive hours a day for eight sampled days.SS=E
Facility failed to establish a grievance policy meeting essential requirements including notifying residents of their right to file grievances, providing grievance forms, and posting contact information for independent grievance entities.SS=E
Facility failed to update PASARR assessments after new diagnoses for residents #23, #27, and #28.SS=D
Food served to residents was not at an appetizing temperature; hot foods were below 120°F and cold foods above 40°F at point of delivery.SS=E
Facility failed to post nurse staffing information daily and failed to update staffing sheets timely.SS=D
Facility failed to properly dispose of garbage and maintain dumpster lids in good condition.SS=E
Facility failed to properly store food in kitchen and nourishment pantry; food items were unlabeled, undated, and staff food was stored in resident pantry.SS=E
Facility failed to maintain an infection prevention and control program including water management, PPE use during wound care, resident hand hygiene prior to meals, and proper handling of resident personal products.SS=E
Resident #23's catheter bag was uncovered, failing to provide dignified existence.SS=D
Facility failed to provide required Notice of Medicare Non-Coverage (NOMNC) to Resident #333.
Facility failed to display notices regarding availability of survey results in prominent and accessible areas for residents and representatives.SS=D
Resident #23 had no fall mats at bedside as ordered; Resident #34 had medicated cream in bathroom without physician order.SS=D
Report Facts
Facility census: 77 Deficiency counts: 12 Temperature of food tray items: 104.9 Temperature of food tray items: 108.1 Temperature of food tray items: 62.6 Temperature of food tray items: 59.3
Employees Mentioned
NameTitleContext
Director of Nursing (DON)Verified nebulizer treatment duration and oxygen order issues; involved in education and quality assurance activities
Assistant Director of Nursing (ADON)Confirmed lack of PPE use during wound care and issues with signage; involved in infection control follow-up
Nurse Aide #85Observed delivering food trays without hand hygiene and acknowledged lack of hand hygiene
Licensed Practical Nurse #89Confirmed lack of hand hygiene offered to residents and improper room cleaning
Kitchen Account Manager #44Acknowledged improper food storage and dumpster lid issues
Nurse Practitioner #104Performed wound care without PPE and failed to disinfect instruments
Inspection Report Complaint Investigation Deficiencies: 0 Mar 6, 2025
Visit Reason
The inspection was conducted as an investigation survey triggered by a complaint, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility, Autumn Lake Healthcare At Crystal Springs, was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
Investigation survey concluding on 03/06/2025 with substantial compliance found and plans of correction accepted in lieu of onsite revisit.
Inspection Report Routine Census: 77 Capacity: 84 Deficiencies: 6 Mar 4, 2025
Visit Reason
Routine inspection to assess compliance with NFPA fire safety codes, electrical system maintenance, and facility regulatory requirements.
Findings
The facility failed to maintain required semi-annual inspections and hydro testing of the cooking equipment range hood, semiannual visual inspections of smoke detectors, quarterly sprinkler system testing, fire drills at unexpected times, emergency power supply testing including fuel quality and load bank testing, and annual testing and maintenance of electrical patient-care equipment. These deficiencies could affect all residents, staff, and visitors.
Severity Breakdown
SS=F: 5 SS=C: 1
Deficiencies (6)
DescriptionSeverity
Failed to provide documentation of the first and second half of the required semi-annual cleaning and inspection of the range hood system and hydro testing.SS=F
Failed to inspect and test the fire alarm system semiannually; only annual testing documented.SS=F
Failed to provide evidence of second quarter sprinkler system testing.SS=F
Failed to conduct fire drills at unexpected times under varying conditions on all shifts.SS=C
Failed to provide documentation of required fuel quality test and load bank testing for the emergency generator.SS=F
Failed to maintain testing and maintenance documentation for fixed and portable patient-care electrical equipment including feeding pump, oxygen concentrators, and suction machine.SS=F
Report Facts
Facility census: 77 Total licensed capacity: 84 Fire drills reviewed: 6 Inspection date: Mar 4, 2025
Employees Mentioned
NameTitleContext
Plant Operations DirectorDiscussed deficiencies related to fire alarm, sprinkler system, range hood inspections, and electrical equipment testing
AdministratorDiscussed deficiencies and educated maintenance staff regarding NFPA requirements
Maintenance DirectorEnsured contracts for inspections and testing, scheduled electrical equipment testing, and responsible for auditing compliance
Inspection Report Complaint Investigation Census: 82 Deficiencies: 4 Nov 26, 2024
Visit Reason
An unannounced complaint investigation survey was conducted at Autumn Lake Healthcare at Crystal Springs from 11/25/24 to 11/26/24 based on complaints received.
Findings
The facility failed to follow physician's orders for weekly skin evaluations for four residents (#30, #76, #18, #75), failed to implement comprehensive care plans related to weekly skin evaluations for these residents, and failed to maintain complete and accurate medical records for residents #30, #75, and #18. Additionally, the facility failed to ensure physician review and documentation of pharmacist-reported medication irregularities for resident #35.
Complaint Details
Complaints #29568 and #31430 were unsubstantiated. Complaint #33200 was substantiated with deficiencies cited at F684 and F756.
Severity Breakdown
SS=E: 3 SS=D: 1
Deficiencies (4)
DescriptionSeverity
Failed to follow physician's orders regarding weekly skin evaluations for residents #30, #76, #18, and #75.SS=E
Failed to develop and implement comprehensive care plans related to weekly skin evaluations for residents #30, #76, #18, and #75.SS=E
Failed to maintain complete and accurate medical records including incomplete POST forms for residents #30, #75, and #18.SS=E
Failed to ensure physician reviewed and documented response to pharmacist's medication irregularity report for resident #35.SS=D
Report Facts
Facility Census: 82 Residents reviewed for quality of care: 5 Residents affected by skin evaluation deficiency: 4 Residents reviewed for medical record accuracy: 5 Residents affected by incomplete POST forms: 3 Residents reviewed for medication regimen: 6 Residents affected by medication review deficiency: 1
Employees Mentioned
NameTitleContext
Assistant Director of Nursing #53Assistant Director of NursingConfirmed skin evaluations were not being completed weekly for residents #30, #76, #18, and #75.
Social Worker #48Social WorkerConfirmed POST forms were incomplete for residents #30, #75, and #18.
Director of NursingDirector of NursingConfirmed no physician response to pharmacist's medication irregularity recommendations for resident #35.
Inspection Report Complaint Investigation Deficiencies: 1 Apr 16, 2024
Visit Reason
The visit was conducted as an investigation survey to review plans of correction and credible evidence related to previously cited deficient practices.
Findings
The facility, Autumn Lake Healthcare At Crystal Springs, was found to be in substantial compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules based on the review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Complaint Details
Investigation survey concluding on 02/22/24 reviewed plans of correction and credible evidence in lieu of onsite revisit; facility found in substantial compliance with previously cited deficient practices.
Severity Breakdown
Level 3: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights and all rules and regulations governing resident conduct and responsibilities during their stay in the facility.Level 3
Report Facts
Deficiency ID: 156
Inspection Report Annual Inspection Census: 59 Deficiencies: 18 Feb 22, 2024
Visit Reason
An unannounced annual recertification/licensure survey was conducted to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found out of substantial compliance with multiple deficiencies including failure to ensure residents' rights to dignity, incomplete nurse aide performance reviews and in-service training, inadequate care plan revisions, improper catheter and respiratory care, incomplete medical records, failure to maintain accurate staffing records, and environmental issues such as unclean shower rooms and inadequate bathroom temperatures.
Complaint Details
Complaint #29725, #30858, and #29801 were substantiated; #30812 and #30121 were unsubstantiated.
Severity Breakdown
SS=E: 11 SS=D: 3 SS=F: 1
Deficiencies (18)
DescriptionSeverity
Failure to ensure residents have a right to a dignified existence, including staff failing to knock before entering rooms and undignified dining service.SS=E
Failure to review resident rights during residents' stay and document in Resident Council minutes.SS=E
Failure to complete performance reviews of nurse aides at least once every 12 months and provide in-service education.SS=E
Failure to revise person-centered comprehensive care plans, including for ambulation needs.SS=D
Failure to maintain complete, accurate, and readily accessible medical records, including care plan meeting notes.SS=E
Failure to thoroughly investigate an allegation of neglect involving a resident left on a bedpan for an extended period.SS=E
Failure to ensure residents' Pre-Admission Screening and Resident Review (PASARR) reflected accurate diagnoses and specialized service needs.SS=D
Failure to adequately document mood and behaviors for psychotropic medication use and failure to attempt gradual dose reductions.SS=D
Failure to have sufficient nursing staff competencies and skills to provide nursing and related services.SS=F
Failure to post accurate nurse staffing information daily and maintain accurate payroll-based journal data.SS=E
Failure to provide indwelling Foley catheter care consistent with professional standards, including catheter bag placement and privacy cover.SS=E
Failure to label and store drugs and biologicals properly, including expired Purified Protein Derivative (PPD) found in medication refrigerator.SS=E
Failure to follow menus for meals and post accurate menus prior to mealtimes.SS=E
Failure to maintain a safe, clean, comfortable, and homelike environment, including unclean shower rooms and inadequate bathroom temperatures.SS=E
Failure to develop and implement comprehensive care plans including monitoring psychotropic medications, oxygen care, and indwelling Foley catheters.SS=E
Failure to complete neurological assessments after an unwitnessed fall.SS=D
Failure to provide required in-service training for nurse aides, including dementia training, abuse prevention, and infection control.SS=E
Failure to ensure residents have reasonable and ready access to their personal funds held by the facility.SS=E
Report Facts
Facility census: 59 Deficiency count: 17 Nurse aide staff reviewed: 5 Days with inaccurate staffing postings: 5 Temperature of bathroom: 60 Milk temperature: 47.3
Employees Mentioned
NameTitleContext
NA #67Nurse AideNamed in neglect investigation for leaving resident on bedpan
NA #23Nurse AideNamed in neglect investigation for leaving resident on bedpan
NA #110Nurse AideNamed in neglect investigation for leaving resident on bedpan
LPN #26Licensed Practical NurseNamed in neglect investigation for assessment of resident left on bedpan
HR #52Human ResourcesInterviewed regarding missing nurse aide competencies and staffing reporting
DONDirector of NursingMultiple interviews and acknowledgments of deficiencies
AdministratorFacility AdministratorMultiple interviews and acknowledgments of deficiencies
MDS Coordinator #79MDS CoordinatorInterviewed regarding missing care plan meeting documentation
NA #38Nurse AideInterviewed regarding catheter care and training deficiencies
NA #100Nurse AideInterviewed regarding missing competencies and training
NA #72Nurse AideInterviewed regarding missing competencies and training
NA #24Nurse AideInterviewed regarding missing competencies
NA #81Nurse AideInterviewed regarding missing competencies
LPN #14Licensed Practical NurseObserved medication pass and hand hygiene failure
LPN #15Licensed Practical NurseRemoved expired PPD from medication refrigerator
Activities Director #76Activities DirectorInterviewed regarding resident funds access
NA #75Nurse AideObserved improper catheter bag placement
NA #28Nurse AideObserved improper catheter bag placement
NA #13Nurse AideInterviewed regarding catheter bag privacy cover
LPN #63Licensed Practical NurseInterviewed regarding catheter bag privacy cover
Maintenance #96Maintenance StaffInterviewed regarding bathroom temperature issues
Inspection Report Routine Census: 59 Deficiencies: 8 Feb 21, 2024
Visit Reason
The inspection was conducted as a routine regulatory survey to assess compliance with NFPA 101 fire safety standards and emergency preparedness requirements.
Findings
The facility was found deficient in multiple areas including hazardous area enclosures, interior wall and ceiling finishes, sprinkler system maintenance, portable fire extinguisher installation, fire drills, emergency preparedness plan review and update, and emergency preparedness testing. Deficiencies could potentially affect all residents, staff, and visitors.
Severity Breakdown
SS=F: 2 SS=D: 1 SS=A: 1 SS=C: 4
Deficiencies (8)
DescriptionSeverity
Hazardous areas were not properly protected and separated according to NFPA 101 standards, including missing door closers on Kitchen Dry Storage and Shower Room N129.SS=F
Interior wall and ceiling finishes did not meet required fire resistance ratings; unapproved expandable foam was used around pipes.SS=D
Sprinkler system maintenance and testing documentation was not available to verify compliance with NFPA 25.SS=F
Portable fire extinguishers were not installed and maintained according to NFPA 10; one extinguisher was mounted higher than 5 feet.SS=A
Fire drills were not held at least quarterly on each shift at unexpected times and varying conditions as required by NFPA 101.SS=C
Emergency preparedness plan was not reviewed and updated annually; last update was on 06/03/22.SS=C
Emergency preparedness plan lacked a documented, facility-based and community-based risk assessment utilizing an all-hazards approach.SS=C
The facility failed to conduct required emergency preparedness exercises to test the emergency plan at least annually, including full-scale or functional exercises.SS=C
Report Facts
Facility census: 59 Deficiency count: 8
Employees Mentioned
NameTitleContext
Maintenance DirectorInterviewed regarding hazardous areas, fire safety deficiencies, and emergency preparedness findings; involved in corrective actions
AdministratorAcknowledged findings during exit interview and involved in education and corrective actions
Inspection Report Complaint Investigation Census: 62 Deficiencies: 0 Sep 13, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Autumn Lake Healthcare At Crystal Springs on 09/13/23.
Findings
The facility was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and/or 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule.
Complaint Details
The survey was complaint-related and the facility was found in substantial compliance; no further substantiation details provided.
Inspection Report Complaint Investigation Deficiencies: 0 Aug 5, 2023
Visit Reason
The inspection was conducted as a complaint investigation survey concluding on 2023-06-08, with review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
Autumn Lake Healthcare is in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
The complaint investigation survey concluded on 2023-06-08, and the facility was found in substantial compliance with previously cited deficient practices.
Inspection Report Complaint Investigation Deficiencies: 0 Jun 28, 2023
Visit Reason
The inspection was conducted as a complaint investigation survey concluding on May 17, 2023, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility, Autumn Lake Healthcare at Crystal Springs, was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
Complaint investigation survey concluded on May 17, 2023; facility found in substantial compliance with previously cited deficient practices.
Inspection Report Complaint Investigation Census: 64 Deficiencies: 2 Jun 8, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Autumn Lake Healthcare at Crystal Springs from 06/05/23 to 06/08/23 based on allegations of abuse and medication administration concerns.
Findings
The facility failed to timely administer insulin to three residents, resulting in delayed medication administration beyond the facility's policy. Additionally, the facility failed to report an allegation of verbal and physical abuse involving Resident #1 to the appropriate state agencies in a timely manner.
Complaint Details
Complaint #28526 was substantiated with related deficiencies cited at F684 (timely insulin administration). Complaint #28528 was substantiated with related deficiencies cited at F609 (failure to report abuse). Resident #1 alleged a staff member ran over her toes with a wheelchair and scrubbed her back with a hard brush. The facility did not report this allegation to state agencies until the survey date despite investigation. The Nursing Home Administrator acknowledged the failure to report and stated the allegation was unsubstantiated but would be reported immediately.
Severity Breakdown
SS=E: 1 SS=D: 1
Deficiencies (2)
DescriptionSeverity
Failure to timely administer insulin to residents #1, #2, and #3, with multiple instances of insulin doses given hours after scheduled times.SS=E
Failure to report an allegation of verbal and physical abuse involving Resident #1 to the appropriate state agencies.SS=D
Report Facts
Facility census: 64 Residents affected: 3 Insulin administration delays: 10
Inspection Report Complaint Investigation Census: 69 Deficiencies: 3 May 17, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Autumn Lake Healthcare at Crystal Springs from 05/15/23 to 05/17/23 based on complaints #28444 and #28342.
Findings
The facility was found deficient in implementing care plans related to fall interventions and respiratory care, and failed to complete neurological checks after unwitnessed falls for two residents. Deficiencies were substantiated for complaints #28444 and #28342.
Complaint Details
Complaint #28444 was substantiated with related deficiencies cited at F656 and F684. Complaint #28342 was substantiated with unrelated deficiencies cited at F695.
Severity Breakdown
SS=D: 3
Deficiencies (3)
DescriptionSeverity
Failed to implement the care plan in the care area of falls for Resident #53; specifically, the fall mat was not placed next to the bed as required.SS=D
Failed to ensure respiratory care was provided according to professional standards; nebulizer mask was not stored in a respiratory bag for Resident #53.SS=D
Failed to complete neurological checks for unwitnessed falls for Resident #53 and Resident #18.SS=D
Report Facts
Facility census: 69 Residents reviewed in care area of falls: 4 Residents with neurological check deficiencies: 2
Employees Mentioned
NameTitleContext
Registered Nurse #106Registered NurseInterviewed regarding neuro checks and documentation
Licensed Practical Nurse #81Licensed Practical NurseInterviewed regarding incident report and neuro check timing
Inspection Report Complaint Investigation Deficiencies: 0 Feb 1, 2023
Visit Reason
The visit was conducted as a complaint investigation survey, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility, Autumn Lake Healthcare at Crystal Springs, was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules. The previously cited deficient practices were corrected as evidenced by the accepted plans of correction.
Complaint Details
The complaint investigation survey concluded on 12/13/2022, and the facility was found to be in substantial compliance with previously cited deficiencies.
Inspection Report Complaint Investigation Census: 65 Deficiencies: 5 Dec 13, 2022
Visit Reason
An unannounced complaint investigation survey was conducted at Autumn Lake Healthcare at Crystal Springs from December 12-13, 2022, triggered by complaint #27723.
Findings
The facility was found deficient in multiple areas including failure to maintain a safe environment (razors accessible in unlocked shower rooms), failure to prevent misappropriation of controlled substances, failure to conduct COVID-19 testing on exposed staff during an outbreak, failure to maintain accurate controlled substance records, and failure to provide proper transfer documentation when residents were sent to hospitals.
Complaint Details
Complaint #27723 was substantiated with related deficiencies cited.
Severity Breakdown
SS=E: 4 SS=D: 1
Deficiencies (5)
DescriptionSeverity
Facility failed to ensure the resident environment was free of accident hazards; disposable razors were accessible in unlocked shower rooms.SS=E
Facility failed to ensure Resident #57 was free from misappropriation of resident property; controlled substance Ativan was unaccounted for.SS=D
Facility failed to conduct COVID-19 testing on staff members exposed after an outbreak of COVID-19.SS=E
Facility failed to maintain accurate records of controlled substances; medications were signed out but not documented as administered for multiple residents.SS=E
Facility failed to ensure information from residents' medical records was communicated to receiving hospitals upon transfer for three residents.SS=E
Report Facts
Facility Census: 65 Disposable razors found: 11 Residents reviewed for controlled substance reconciliation: 6 Residents transferred to hospital without proper documentation: 3 Unaccounted doses of Hydrocodone-Acetaminophen: 9
Employees Mentioned
NameTitleContext
Director of Nursing (DON)Director of NursingNamed in findings related to removal of razors, controlled substance diversion, education plans, and transfer documentation.
Registered Nurse #74Registered NurseConfirmed razors should not be accessible to residents.
Licensed Practical Nurse #41Licensed Practical NurseConfirmed razors in shower rooms needed to be removed.
Licensed Practical Nurse #25Infection PreventionistConfirmed no staff testing was done during COVID-19 outbreak and reviewed outbreak line list.
Inspection Report Complaint Investigation Deficiencies: 0 Sep 22, 2022
Visit Reason
An unannounced complaint investigation and focused infection control survey was conducted at Autumn Lake Healthcare at Crystal Springs from September 21-22, 2022.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule. Complaint #27425 was unsubstantiated with no related or unrelated deficiencies cited. No citations related to infection control.
Complaint Details
Complaint #27425 was unsubstantiated with no related or unrelated deficiencies cited.
Inspection Report Annual Inspection Deficiencies: 0 Aug 8, 2022
Visit Reason
The visit was conducted as an annual recertification and annual relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the regulatory requirements, with credible evidence accepted in lieu of an onsite revisit. The facility was in substantial compliance with previously cited deficient practices.
Report Facts
Survey completion date: Aug 8, 2022 Previous survey date: Jul 13, 2022
Inspection Report Annual Inspection Census: 65 Deficiencies: 23 Jul 13, 2022
Visit Reason
An unannounced annual recertification and annual relicensure survey was conducted at Autumn Lake Healthcare at Crystal Springs from July 5-13, 2022.
Findings
The facility was found deficient in multiple areas including resident rights, privacy, grievance handling, use of restraints, abuse reporting, care planning, quality of care, respiratory care, pharmacy services, medication management, dental services, food safety, medical record completeness, and COVID-19 vaccination compliance among staff.
Severity Breakdown
SS=D: 18 SS=E: 6
Deficiencies (23)
DescriptionSeverity
Failed to ensure a resident's catheter bag was covered with a privacy bag.SS=D
Failed to provide residents with verbal and written description of the State Long-Term Care Ombudsman program and contact information.SS=E
Failed to ensure Physician Orders for Scope of Treatment (POST) forms were completed correctly and residents informed of advance directives rights.SS=E
Failed to provide Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNF-ABN) forms to residents.SS=D
Failed to protect resident privacy and confidentiality; clinical and personal care information was posted in resident rooms visible to others.SS=D
Failed to make prompt efforts to resolve grievances and keep residents notified of progress.SS=D
Failed to ensure monitoring and documentation of physical restraints as ordered.SS=D
Failed to report resident falls with serious bodily injury and resident-to-resident altercations timely to appropriate state agencies.SS=E
Failed to thoroughly investigate resident-to-resident altercations and report results to state agencies.SS=E
Failed to develop and implement comprehensive, person-centered care plans reflecting residents' needs and conditions.SS=E
Failed to provide care and services consistent with professional standards including weekly weights, diet orders, wandering precautions, and oxygen saturation monitoring.SS=D
Failed to provide wound care treatment orders and documentation as required.SS=E
Failed to provide respiratory care consistent with professional standards; oxygen supplies were not properly stored.SS=E
Failed to provide necessary behavioral health care services to attain or maintain highest practicable mental and psychosocial well-being.SS=D
Failed to ensure narcotics were reconciled per shift with accurate documentation.SS=D
Failed to ensure physician responses to pharmacist recommendations were documented.SS=D
Failed to label and store medications properly; insulin pens and other medications were not dated or expired.SS=D
Failed to assist residents in obtaining routine and emergency dental care timely, including replacement of lost dentures.SS=D
Failed to provide alternative nourishing snacks for a resident with peanut allergy when peanut butter cookies were served.SS=D
Failed to provide appropriate assistive eating devices to residents who need them to maintain or improve ability to eat independently.SS=D
Failed to maintain food safety standards; soiled cloths were not stored properly and food items were not labeled or dated.SS=D
Failed to maintain complete, accurate, and readily accessible medical records including legal representation and advance directives documentation.SS=D
Failed to ensure all staff were fully vaccinated for COVID-19 as required by policy and regulation.SS=D
Report Facts
Facility census: 65 Residents reviewed for care plans: 22 Residents reviewed for unnecessary medications: 5 Residents reviewed for wound care: 4 Residents reviewed for respiratory care: 2 Residents reviewed for behavioral health: 1 Residents reviewed for narcotic reconciliation: 1 Residents reviewed for medication labeling: 4 Residents reviewed for dental services: 1 Residents reviewed for food safety: 65 Residents reviewed for medical records: 9 Staff reviewed for COVID-19 vaccination: 8 Staff non-compliant with COVID-19 vaccination: 1
Employees Mentioned
NameTitleContext
LPN #86Licensed Practical NurseVerified catheter bag not covered and replaced privacy bag
Director of NursingDirector of Nursing (DON)Provided multiple interviews regarding deficiencies and corrective actions
Social WorkerSocial Worker (SW)Involved in grievance handling, abuse reporting, and investigations
AdministratorFacility AdministratorAcknowledged deficiencies and corrective actions
Activities DirectorActivities DirectorProvided education on Ombudsman program
Nurse Aide #60Nurse AideProvided information about posted care directives
Assistant Director of NursingAssistant Director of Nursing (ADON)Interviewed about transfer orders and oxygen supply storage
Licensed Practical Nurse #68Licensed Practical NurseInterviewed about oxygen saturation monitoring and narcotic counts
Business Office Manager #89Business Office ManagerDiscussed missing dentures and insurance
Human Resources DirectorHuman Resources DirectorResponsible for monitoring COVID-19 vaccination compliance
Inspection Report Life Safety Deficiencies: 0 Jul 6, 2022
Visit Reason
The inspection was conducted to assess the facility's compliance with the National Fire Protection Association (NFPA) 101, Life Safety Code, 2012, and to verify compliance with Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the NFPA 101 Life Safety Code, 2012, and all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Complaint Investigation Deficiencies: 0 Apr 1, 2022
Visit Reason
The inspection was conducted as a complaint investigation survey, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
The complaint investigation survey concluded on 03/08/2022, and the facility was found in substantial compliance with previously cited deficiencies.
Inspection Report Complaint Investigation Census: 64 Deficiencies: 2 Mar 7, 2022
Visit Reason
An unannounced complaint survey was conducted at Autumn Lake Healthcare at Crystal Springs from 03/07/22 to 03/08/22 based on complaint #26505 which was substantiated with related deficiencies cited.
Findings
The facility failed to provide adequate Activities of Daily Living (ADL) care to dependent residents, specifically Resident #5 who did not receive scheduled personal hygiene services. Additionally, the facility had residents in incorrect rooms, including Resident #4 and Resident #12, which could lead to quality of care errors.
Complaint Details
Complaint #26505 was substantiated with related deficiencies cited at F677 and an unrelated deficiency cited at F684.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
Failed to provide Activities of Daily Living (ADL) care to dependent Resident #5, specifically personal hygiene services.SS=D
Residents #4 and #12 were not located in their correct rooms as per facility records, posing potential quality of care errors.SS=D
Report Facts
Residents reviewed: 3 Showers scheduled for Resident #5 in February 2022: 13 Showers documented for Resident #5 in February 2022: 6 Residents reviewed for room assignment: 12 Facility census: 64
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingConducted in-service on importance of resident grooming and showers; involved in shower schedule realignment and documentation review
AdministratorAdministratorInterviewed regarding shower documentation and room assignment errors
Licensed Practical Nurse #1Licensed Practical NurseProvided information about Resident #12's room placement and transmission-based precautions
Inspection Report Complaint Investigation Census: 55 Deficiencies: 0 Jul 27, 2021
Visit Reason
An unannounced complaint investigation was conducted at Nella's Nursing Home on July 26-27, 2021.
Findings
The allegations were unsubstantiated with no related or unrelated deficient practices identified. The facility was in substantial compliance with applicable regulations.
Complaint Details
Complaint #25165 was unsubstantiated with no related or unrelated deficiencies cited. Complaint #25704 was unsubstantiated with no related or unrelated deficiencies cited.
Inspection Report Annual Inspection Census: 55 Deficiencies: 3 Apr 7, 2021
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Nella's Nursing Home from April 5-7, 2021.
Findings
The survey identified deficiencies related to inaccurate advanced directive documentation for one resident, failure to follow physician orders for blood glucose monitoring and sliding scale insulin for one resident, and failure to timely address pharmacy consultant recommendations regarding unnecessary medications for two residents.
Complaint Details
Complaint #25281 was unsubstantiated with no related or unrelated deficiencies cited.
Severity Breakdown
SS=D: 3
Deficiencies (3)
DescriptionSeverity
Facility failed to accurately formulate an advanced directive for one resident; POST form was incomplete and unsigned.SS=D
Facility failed to follow physician orders for finger stick blood glucose levels and sliding scale insulin administration for one resident.SS=D
Pharmacist irregularities not addressed timely; PRN antipsychotic medication order exceeded 14-day review requirement for two residents.SS=D
Report Facts
Residents reviewed for advanced care planning: 16 Residents reviewed for unnecessary medication: 5 Facility census: 55 Dates of survey: April 5-7, 2021
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding incomplete POST form and medication administration issues; involved in staff inservices and corrective actions.
Licensed Social WorkerLicensed Social WorkerSpoke with resident #27's legal representative and involved in corrective actions related to POST forms.
AdministratorAdministratorInterviewed regarding difficulty contacting resident's legal representative and corrective actions.
Inspection Report Annual Inspection Deficiencies: 0 Apr 7, 2021
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility, Nella's Nursing Home, was found to be in substantial compliance with the applicable federal and state regulations based on a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Inspection Report Annual Inspection Census: 55 Deficiencies: 3 Apr 7, 2021
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Nella's Nursing Home from April 5-7, 2021.
Findings
The facility was found deficient in accurately formulating an advanced directive for one resident, failing to follow physician orders for blood glucose monitoring and sliding scale insulin for another resident, and failing to timely address pharmacist recommendations regarding unnecessary medications for two residents.
Complaint Details
Complaint #25281 was unsubstantiated with no related or unrelated deficiencies cited.
Severity Breakdown
SS=D: 3
Deficiencies (3)
DescriptionSeverity
Failed to accurately formulate an advanced directive for one resident (#27) due to an unsigned POST form.SS=D
Failed to follow physician orders for finger stick blood glucose levels and sliding scale insulin administration for resident #19.SS=D
Failed to timely address pharmacist recommendations and ensure review of PRN antipsychotic medication orders for residents #19 and #50.SS=D
Report Facts
Residents reviewed for advanced care planning: 16 Residents reviewed for unnecessary medication: 5 Medication administration record review dates: 3 PRN antipsychotic medication review interval: 14 Medication administration occurrences: 2 Facility census: 55
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingInvolved in findings related to advanced directive, medication administration, and pharmacist report follow-up.
Licensed Social WorkerLicensed Social WorkerSpoke with resident #27's legal representative and involved in POST form corrective actions.
Inspection Report Annual Inspection Deficiencies: 0 Apr 7, 2021
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the applicable federal and state regulations based on a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Inspection Report Life Safety Deficiencies: 0 Apr 6, 2021
Visit Reason
The inspection was conducted to assess the facility's compliance with the NFPA 101, Life Safety Code, 2012, and applicable Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the provisions of the NFPA 101, Life Safety Code, 2012, and all applicable Emergency Preparedness requirements.
Inspection Report Life Safety Deficiencies: 0 Apr 6, 2021
Visit Reason
The inspection was conducted to assess the facility's compliance with the National Fire Protection Association (NFPA) 101, Life Safety Code, 2012, and to verify compliance with Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2012, and met all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Routine Census: 60 Deficiencies: 0 Jul 1, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey and Emergency Preparedness Survey was conducted by the state survey agency on June 30-July 1, 2020.
Findings
The facility was found in compliance with 42 CFR 483.80 infection control regulations, 42 CFR 483.73 related to E-0024 (b)(6), and CMS and CDC recommended practices to prepare for COVID-19.
Inspection Report Annual Inspection Deficiencies: 0 Jun 27, 2019
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia Nursing Home Licensure Rules.
Findings
The facility, Nella's Nursing Home, was found to be in substantial compliance with the applicable federal and state regulations based on a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Inspection Report Annual Inspection Census: 64 Deficiencies: 12 May 22, 2019
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at the facility from 05/20/19 through 05/22/19 to assess compliance with federal regulations.
Findings
The facility was found deficient in multiple areas including failure to develop comprehensive person-centered care plans for oxygen therapy and catheter care, failure to provide care according to physician orders for oxygen therapy, inadequate accident hazard prevention, improper storage of medications, food safety violations, infection prevention and control deficiencies, and failure to maintain proper documentation and follow-up on physician orders and drug regimen reviews.
Severity Breakdown
SS=D: 8 SS=E: 3 SS=F: 1
Deficiencies (12)
DescriptionSeverity
Failure to develop comprehensive person-centered care plans for oxygen therapy and catheter care for residents #33 and #35.SS=D
Failure to provide care in accordance with physician's order for oxygen therapy for resident #33 and inadequate neuro-checks after falls for resident #37.SS=D
Failure to ensure resident environment remained free of accident hazards; medication and scissors left in unlocked box in resident #35's room.SS=D
Failure to ensure proper catheter care for resident #35, including securing catheter tubing and preventing tissue injury.SS=D
Failure to provide respiratory care according to physician orders for resident #33; oxygen flow rate not maintained as ordered.SS=D
Failure to have physician sign and date physician orders for resident #43.SS=D
Failure to ensure pharmacist irregularities in drug regimen reviews were signed by nurse and acted upon by physician for residents #4 and #43.SS=D
Failure to properly label and store drugs and biologicals; uncapped and unlabeled vial of Haloperidol found in medication cart.SS=D
Failure to procure, store, prepare, and serve food in accordance with professional food service safety standards; food stored without date labels and pans on floor; improper hand hygiene during dining service.SS=E
Failure to establish and maintain an infection prevention and control program; improper handling of soiled laundry, personal items in clean laundry area, inadequate cleaning of isolation rooms, and inconsistent infection tracking.SS=F
Failure to maintain an antibiotic stewardship program; failure to recognize and properly track wound culture positive for MRSA in resident #63.SS=E
Failure to follow proper medication administration procedures including hand hygiene and handling of medication pills with bare hands.SS=E
Report Facts
Residents reviewed for care plans: 19 Facility census: 64 Unwitnessed falls: 2 Urinary Tract Infections (UTI): 11 ESBL cases: 2
Employees Mentioned
NameTitleContext
NA #84Nurse AideObserved providing catheter care improperly and failing to hold catheter near meatus
Director of NursingInterviewed and involved in multiple findings including care plan deficiencies and infection control
LPN #14Licensed Practical NurseObserved failing to perform hand hygiene and handling medication improperly
LPN-IP #84Licensed Practical Nurse - Infection PreventionistProvided infection control observations and data
Housekeeping Manager #47Interviewed regarding laundry and infection control practices
Employee #80Observed with personal purse in clean laundry area
Nurse #61Licensed Practical NurseConfirmed physician visit and unsigned orders for resident #43
Employee #68Directly in-serviced on catheter care
Inspection Report Life Safety Deficiencies: 0 May 21, 2019
Visit Reason
The inspection was conducted to assess the facility's compliance with the NFPA 101, Life Safety Code, 2012, and to verify compliance with Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2012, and all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Annual Inspection Deficiencies: 0 Aug 23, 2018
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility, Nella's Nursing Home, was found to be in substantial compliance with the applicable federal and state regulations based on a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Inspection Report Annual Inspection Census: 69 Deficiencies: 7 Jul 19, 2018
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Nella's Nursing Home from July 16, 2018 through July 19, 2018.
Findings
The survey identified multiple deficiencies including failure to treat residents with dignity, failure to ensure call bells were within reach, unsafe storage of hazardous chemicals, food safety violations, ineffective quality assurance and infection control programs, and failure to implement an antibiotic stewardship program.
Severity Breakdown
SS=D: 2 SS=E: 1 SS=F: 4
Deficiencies (7)
DescriptionSeverity
Failure to care for a resident with respect and dignity; urinary catheter bag left uncovered and visible from hallway.SS=D
Failure to ensure a call bell was within reach of a resident.SS=D
Soiled utility room found unlocked with hazardous chemicals accessible; hydrogen peroxide wipes left on top of locked isolation cart.SS=E
Failure to store food at least six inches off the floor, failure to monitor refrigerator/freezer temperatures, and failure to label milk cartons with date/time opened.SS=F
Failure to maintain an effective Quality Assurance Committee and failure to fully implement an antibiotic stewardship program.SS=F
Failure to maintain an effective infection prevention and control program; staff failed to perform proper hand hygiene during peri-care and failed to maintain contact precautions.SS=F
Failure to develop an antibiotic stewardship program that includes antibiotic use protocols and monitoring.SS=F
Report Facts
Facility census: 69 Survey sample size: 24 Temperature log missing entries: 105
Employees Mentioned
NameTitleContext
LPN #79Licensed Practical NurseAcknowledged catheter bag should be covered; failed to don gown and properly follow contact precautions for Resident #26
RN #32Registered NurseAcknowledged Resident #28 has moments of clarity and call bell should be within reach; locked hydrogen peroxide wipes in isolation cart
Nursing Assistant #15Found call bell inside drawer and moved it within reach of Resident #28
Nursing Assistant #19Failed to wash hands properly during peri-care for Resident #29
Nursing Assistant #37Failed to wash hands properly during peri-care for Resident #29
RN #56Registered NurseAgreed staff failed to follow proper hand hygiene and contact precautions
Housekeeper #12Confirmed soiled utility room door should be locked
Director of Nursing / Registered Nurse #69Director of NursingResponsible for Quality Assurance; acknowledged failure to fully implement antibiotic stewardship program
Dietary Manager #120Dietary ManagerAgreed food storage and temperature monitoring deficiencies; conducted staff inservices
Inspection Report Annual Inspection Census: 69 Deficiencies: 3 Jul 17, 2018
Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal and state regulations including fire alarm system maintenance, electrical system testing, and emergency preparedness.
Findings
The facility was found deficient in maintaining proper records for fire alarm system testing, incomplete documentation and testing of hospital-grade electrical receptacles, and failure to develop and maintain a comprehensive emergency preparedness plan reviewed and updated annually. These deficiencies could potentially affect all residents, staff, and visitors.
Severity Breakdown
SS=C: 2 SS=F: 1
Deficiencies (3)
DescriptionSeverity
Fire alarm system testing records did not show listed and marked sensitivity range or pass/fail for each smoke detector tested.SS=C
Incomplete documentation for testing of hospital-grade electrical receptacles at patient bed locations, including physical integrity, grounding circuit continuity, correct polarity, and retention force of grounding blade.SS=F
Failure to develop and maintain an emergency preparedness plan that is reviewed and updated at least annually, including missing policies and procedures for subsistence needs, volunteer use, communication plans, and lack of annual full-scale emergency exercises.SS=C
Report Facts
Facility census: 69 Deficiency completion dates: Jul 27, 2018 Deficiency completion dates: Aug 31, 2018
Employees Mentioned
NameTitleContext
Maintenance SupervisorVerified findings related to fire alarm system, electrical receptacles, and emergency preparedness deficiencies
AdministratorAcknowledged findings at exit interview
Inspection Report Plan of Correction Deficiencies: 1 May 24, 2017
Visit Reason
The document is a plan of correction related to a Quality Indicator and Licensure Survey for a nursing home, accepted in lieu of an onsite revisit.
Findings
The facility, Nella's Nursing Home, is in substantial compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules, with previously cited deficient practices addressed through plans of correction.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility, including Medicaid benefits and charges for services.Level C
Inspection Report Annual Inspection Census: 70 Deficiencies: 3 May 3, 2017
Visit Reason
Unannounced annual Quality Indicator and State Licensure Surveys were conducted from 05/01/17 through 05/03/17 to assess compliance with regulatory requirements.
Findings
The facility was found deficient in implementing and monitoring care plan interventions related to nutritional status for residents #81 and #37, including failure to document and monitor nutritional supplement intake and meal consumption, resulting in unplanned weight loss and incomplete medical records.
Severity Breakdown
Level D: 3
Deficiencies (3)
DescriptionSeverity
Failure to implement and monitor care plan interventions for resident #81 related to weight loss and nutritional intake.Level D
Failure to maintain acceptable nutritional status and monitor consumption of nutritional supplements for resident #37 with unplanned weight loss.Level D
Failure to maintain complete, accurate, and accessible medical records for residents #81 and #37, including documentation of supplement and meal intake.Level D
Report Facts
Facility census: 70 Survey dates: Survey conducted from 2017-05-01 through 2017-05-03 Resident sample size: 23 Weight measurements for Resident #81: Weights recorded on 02/24/17 (169.4 lb), 02/28/17 (168.4 lb), 03/07/17 (161.8 lb), 03/14/17 (157.4 lb), 03/28/17 (152 lb), 05/02/17 (154.2 lb) Weight measurements for Resident #37: Weights recorded on 02/10/17 (147.6 lb), 03/10/17 (152 lb), 03/24/17 (142 lb), 04/01/17 (141.6 lb), 04/05/17 (140 lb), 04/07/17 (139.6 lb), 04/11/17 (139.6 lb), 04/18/17 (140.4 lb), 04/21/17 (137.6 lb), 04/28/17 (137.4 lb) Supplement documentation: 14 Supplement refusals: 79 Meals not recorded: 6 Empty documentation boxes: 43
Employees Mentioned
NameTitleContext
RN #75Registered NurseInterviewed regarding resident #81's refusal of Ensure pudding and communication with dietary
RD #96Registered DieticianInterviewed regarding resident #81 and #37's nutritional supplement refusals and assessments
DON #21Director of NursingInterviewed regarding monitoring and documentation of resident #81's nutritional intake and supplement refusals
NA #42Nurse AideInterviewed regarding resident #81's eating habits and documentation of meal intake
DM #80Dietary ManagerInterviewed regarding communication about resident #81's refusal of Ensure pudding
NA #43Nurse AideInterviewed regarding delivery and documentation of supplements for resident #37
Inspection Report Annual Inspection Census: 70 Deficiencies: 4 May 2, 2017
Visit Reason
The inspection was conducted to assess compliance with NFPA fire safety standards and building system requirements, including smoke barrier construction, building system risk assessments, electrical system maintenance, and staff training on medical gas equipment.
Findings
The facility was found deficient in maintaining smoke barriers with proper fire resistance, documenting risk assessments for building systems, performing required maintenance and testing of emergency electrical systems, and providing adequate training for personnel handling medical gases. These deficiencies could potentially affect all residents, staff, and visitors.
Severity Breakdown
SS=C: 4
Deficiencies (4)
DescriptionSeverity
Smoke barriers were not constructed and maintained to the appropriate fire resistance rating in accordance with NFPA 101.SS=C
Facility failed to follow and document a defined risk assessment procedure to ensure building systems meet Category 1 through 4 requirements as per NFPA 99.SS=C
Maintenance and testing of the generator and transfer switches were not performed in accordance with NFPA 110, including lack of documentation of battery testing.SS=C
Personnel had not received appropriate qualifications and training for handling medical gas equipment as required by NFPA 99.SS=C
Report Facts
Facility census: 70 Deficiency completion dates: May 19, 2017 Deficiency completion date: Jun 30, 2017 Deficiency completion date: May 31, 2017
Inspection Report Plan of Correction Deficiencies: 0 Jun 6, 2016
Visit Reason
The document is a plan of correction related to a Quality Indicator and Licensure Survey for a nursing home, accepted in lieu of an onsite revisit.
Findings
The facility, Nella's Nursing Home, is in substantial compliance with 42 CFR Part 483 and state nursing home licensure rules, with previously cited deficient practices addressed through plans of correction.
Report Facts
Survey completion date: Jun 6, 2016
Inspection Report Annual Inspection Census: 75 Deficiencies: 14 Mar 16, 2016
Visit Reason
An unannounced annual Quality Indicator Survey was conducted at Nella's Nursing Home from March 7, 2016 through March 16, 2016 to assess compliance with regulatory requirements.
Findings
The survey identified multiple deficiencies including failure to deposit resident funds in interest-bearing accounts, inadequate accommodations for resident needs, failure to conduct accurate comprehensive assessments, failure to protect residents from abuse, failure to maintain dignity and respect, failure to honor resident choices, failure to provide care per plan, unsafe environment hazards, unsanitary food service practices, infection control lapses, and incomplete clinical records.
Severity Breakdown
SS=E: 5 SS=D: 8
Deficiencies (14)
DescriptionSeverity
Facility failed to deposit resident personal funds in excess of $50 in an interest bearing account affecting 15 residents.SS=E
Facility failed to provide reasonable accommodations for residents related to over-bed light cords being too short for residents to reach.SS=E
Facility failed to provide maintenance services necessary to maintain a safe and comfortable interior related to over-bed light cords.SS=E
Facility failed to conduct an accurate comprehensive Minimum Data Set (MDS) assessment for a resident receiving anticoagulation therapy.SS=D
Facility failed to protect two residents from physical abuse by another resident and failed to implement abuse policies and procedures.SS=D
Facility failed to notify the Ombudsman of resident to resident altercation as required by policy.SS=D
Facility staff failed to respect residents' dignity and privacy by entering rooms without knocking or obtaining permission.SS=D
Facility failed to honor resident's choice regarding waking time, waking resident at 5:00 a.m. against preference to wake at 8:00 a.m.SS=D
Facility failed to provide services by qualified persons per care plan to maintain resident's bladder function; resident was wet since 5:00 a.m. without staff assistance.SS=D
Facility failed to develop comprehensive care plans with measurable goals and interventions for residents with insomnia, behavioral issues, and bruising risk.SS=D
Facility failed to maintain a safe environment; beds had loose side rails creating potential for injury.SS=D
Facility failed to serve food in a sanitary manner; staff touched rims of glasses, cups, and bowls with bare hands during meals.SS=E
Facility failed to maintain infection control; CPAP mask was left unbagged and denture cup was unlabeled, risking contamination.SS=E
Facility failed to maintain accurate clinical records; medical power of attorney signature on yearly resident bill of rights was undated.SS=D
Report Facts
Facility census: 75 Survey sample size: 17 Residents affected by personal funds deficiency: 15 Rooms with short light cords: 6 Residents physically abused: 2 Residents reviewed for abuse: 4 Residents reviewed for non-pressure skin issues: 3 Ibuprofen doses administered at bedtime: 11 BIMS score Resident #6: 11 BIMS score Resident #17: 1 BIMS score Resident #77: No BIMS score due to inability to understand questions Date of survey completion: 2016
Employees Mentioned
NameTitleContext
Employee #1Staff who stated resident personal funds went into one non-interest bearing account
Maintenance supervisorStated light pull strings were shortened by OSHA recommendation and would find a solution
MDS CoordinatorStated they were told not to code Eliquis as an anticoagulant and care plans were not individualized
Social WorkerInterviewed regarding abuse incidents and Ombudsman notification
Nurse Aide #55Interviewed about resident care and toileting schedule
Licensed Practical Nurse #70Observed loose bed rail and agreed to call maintenance
Dietary ManagerObserved staff touching rims of cups and bowls and instructed correct serving technique
Director of NursingAcknowledged issues with care plans and environment safety
Inspection Report Life Safety Deficiencies: 0 Mar 10, 2016
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, observations, and performance testing to determine compliance with NFPA 101, Life Safety Code, 2000.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2000.
Inspection Report Complaint Investigation Deficiencies: 0 Oct 19, 2015
Visit Reason
The inspection was conducted as a complaint investigation, reviewing plans of correction and credible evidence in lieu of an onsite revisit for the complaint investigation concluding on 2015-09-03.
Findings
The facility was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and with previously cited deficient practices.
Complaint Details
Complaint Reference: 14081. The complaint investigation concluded on 2015-09-03 with the facility in substantial compliance.
Inspection Report Complaint Investigation Census: 74 Deficiencies: 1 Sep 3, 2015
Visit Reason
An unannounced complaint survey was conducted from 08/31/15 through 09/03/15 at Nella's Nursing Home, Inc. Complaint #14081 was substantiated with a related deficiency cited.
Findings
The facility failed to promptly notify one of three residents' legal representatives when there was an accident involving injury, a need to significantly alter treatment, and/or a need for physician intervention. Resident #76 suffered an injury during an elopement and was discharged without timely notification to the responsible party.
Complaint Details
Complaint #14081 was substantiated. The responsible party for Resident #76 was not notified until over six hours after the incident and discharge decision, despite the resident suffering injury and aggressive behavior during elopement.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to promptly notify resident's legal representative of an accident involving injury, treatment changes, and discharge decision for Resident #76.SS=D
Report Facts
Resident census: 74 Complaint sample size: 7 Incident time delay: 6
Employees Mentioned
NameTitleContext
Director of NursingInterviewed and acknowledged delayed notification of incident to responsible party
Inspection Report Plan of Correction Deficiencies: 1 Mar 24, 2015
Visit Reason
The document is a plan of correction related to a Quality Indicator and Licensure Survey for a nursing home, accepted in lieu of an onsite revisit.
Findings
The facility, Nella's Nursing Home, is in substantial compliance with 42 CFR Part 483 and state nursing home licensure rules, with previously cited deficient practices addressed through plans of correction.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights and rules in a language they understand, including notice of Medicaid benefits and charges.Level C
Report Facts
Survey completion date: Mar 24, 2015
Inspection Report Annual Inspection Census: 68 Deficiencies: 7 Feb 19, 2015
Visit Reason
Unannounced annual Quality Indicator and Licensure Surveys were conducted at Nella's Nursing Home from February 11, 2015 to February 19, 2015 to assess compliance with regulatory requirements.
Findings
The facility was found deficient in multiple areas including housekeeping and maintenance services, employee background checks, comprehensive care planning, garbage disposal, medication labeling, infection control, and clinical record accuracy. Deficiencies involved unlabeled bedpans and wash basins, incomplete employee registry checks, failure to update care plans for residents with decline in ADLs, improper garbage containment, multi-dose medication vials dated incorrectly, lack of infection control policies for labeling and storage of equipment, and incomplete post-fall assessments.
Severity Breakdown
E: 2 D: 4 F: 1
Deficiencies (7)
DescriptionSeverity
Failed to provide effective housekeeping services; unlabeled bedpans, wash basins, and urinals stored improperly in resident bathrooms.E
Failed to complete thorough investigations into past histories for two employees; Nurse Aide Registry checks not completed upon hire.D
Failed to develop a comprehensive care plan with measurable objectives and interventions for a resident with decline in ADLs.D
Failed to dispose of garbage and refuse properly; dumpster lids open, garbage piled on top, mattress leaning against dumpster.F
Failed to ensure multi-dose medication vials were properly labeled and dated; insulin vials dated with future dates.D
Failed to establish an infection control program to prevent spread of infection; unlabeled bedpans, urinals, and wash basins stored improperly.E
Failed to maintain complete and accurate clinical records; incomplete post-fall assessments and inaccurate physician orders for pacemaker checks.D
Report Facts
Deficiencies cited: 7 Facility census: 68 Survey dates: 9 Survey sample size: 10
Employees Mentioned
NameTitleContext
Nursing Assistant (Employee #36)Interviewed regarding storage and labeling of bedpans, wash basins, and urinals.
Infection Control NurseInterviewed about infection control policies and acknowledged lack of policy on labeling and storage of bedpans, urinals, and wash basins.
Employee #52, Maintenance EmployeePersonnel file reviewed; Nurse Aide Registry check not completed.
Employee #55, Laundry EmployeePersonnel file reviewed; Nurse Aide Registry check not completed.
Employee #20, SecretaryDiscussed missing Nurse Aide Registry checks for employees #52 and #55.
Licensed Practical Nurse (Employee #42)Interviewed regarding care plan for resident #45 and pacemaker check orders for resident #7.
Director of Nursing - North (DON-N)Provided information on pacemaker check orders and acknowledged missing data in post-fall assessments.
Co-Directors of Nursing (Employees #70 and #32)Interviewed regarding incomplete post-fall assessments.
Risk Manager Licensed Practical Nurse (Employee #42)Interviewed about post-fall assessments and pacemaker check orders.
Licensed Practical Nurse (Employee #16)Explained facility policy on dating multi-dose medication vials.
Dietary ManagerConfirmed garbage and refuse were not properly contained.
Inspection Report Annual Inspection Census: 68 Deficiencies: 2 Feb 18, 2015
Visit Reason
The inspection was conducted as part of the annual survey to assess compliance with regulatory standards including life safety code and resident rights.
Findings
The facility was found to have deficiencies related to life safety code violations including the use of soiled linen receptacles exceeding allowed capacity in egress corridors and improper electrical wiring with multi-tap extensions powering multiple appliances. These issues were discussed with the facility maintenance director.
Severity Breakdown
SS=B: 1 SS=C: 1
Deficiencies (2)
DescriptionSeverity
Soiled linen receptacles greater than 32 gallons located in the means of egress exceeding the 64 sq. ft. area and not protected as a hazardous area.SS=B
Electrical wiring and equipment not maintained in accordance with NFPA 70, National Electrical Code, including use of multi-tap extensions plugged into single wall outlets powering multiple appliances.SS=C
Report Facts
Facility census: 68 Deficiency count: 2
Employees Mentioned
NameTitleContext
facility maintenance directorDiscussed findings related to soiled linen receptacle and electrical issues
Inspection Report Complaint Investigation Census: 73 Deficiencies: 0 Aug 18, 2014
Visit Reason
An unannounced complaint investigation was conducted from 08/18/14 to 08/20/14 at Nella's Nursing Home, Inc. for Complaint Reference 11700.
Findings
The allegations were unsubstantiated and no related or unrelated deficient practices were identified. The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule.
Complaint Details
The allegations were unsubstantiated.
Report Facts
Sample size: 5
Inspection Report Plan of Correction Deficiencies: 1 Nov 8, 2013
Visit Reason
This document is a Plan of Correction submitted in response to deficiencies identified during a prior inspection of Autumn Lake Healthcare at Crystal Springs.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10).Level C
Report Facts
Event ID: 860Y11 Facility ID: WV51E034
Inspection Report Life Safety Deficiencies: 0 Oct 16, 2013
Visit Reason
The inspection was conducted to assess the facility's compliance with the NFPA 101, Life Safety Code, 2000.
Findings
Based on review of facility documentation, staff interview, observations, and performance testing, the facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2000.
Inspection Report Routine Census: 69 Deficiencies: 2 Oct 10, 2013
Visit Reason
The inspection was conducted as part of Quality Indicator and Licensure Surveys from 10/07/13 to 10/10/13 to assess compliance with care plan services and resident rights.
Findings
The facility failed to provide services in accordance with the care plan for two residents: Resident #2 was not wearing prescribed tubigrips during the day, and Resident #74 lacked evidence of an orthostatic hypotension assessment despite being at risk for falls.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
Failure to apply tubigrips as required by Resident #2's care plan.SS=D
No evidence of orthostatic hypotension assessment for Resident #74 as required by care plan.SS=D
Report Facts
Facility census: 69 Sample residents reviewed: 31
Employees Mentioned
NameTitleContext
Assistant Director of Nursing (ADON)Employee #17 interviewed regarding orthostatic hypotension assessment for Resident #74
Licensed Practical Nurse (LPN)Employee #46 interviewed regarding tubigrips application for Resident #2
NurseEmployee #83 completed fall risk assessment for Resident #74
Inspection Report Complaint Investigation Deficiencies: 0 Aug 29, 2013
Visit Reason
The inspection was conducted as a complaint investigation based on complaint reference 13199 / 8665.
Findings
The complaint was found to be unsubstantiated with no citations issued.
Complaint Details
Complaint reference 13199 / 8665 was investigated and found to be unsubstantiated with no citations.
Inspection Report Complaint Investigation Deficiencies: 0 Jul 30, 2013
Visit Reason
The inspection was conducted as a complaint investigation referenced by complaint numbers 8496 and 13175.
Findings
The complaint was found to be unsubstantiated and no citations were issued.
Complaint Details
Complaint Reference: 8496 / 13175. Unsubstantiated complaint record with no citations.
Inspection Report Plan of Correction Deficiencies: 1 Dec 20, 2012
Visit Reason
This document is a Plan of Correction submitted by the facility in response to cited deficiencies during a prior inspection.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Inspection Report Routine Census: 69 Deficiencies: 12 Nov 20, 2012
Visit Reason
The inspection was a routine Quality Indicator Survey conducted from 11/12/12 to 11/20/12, including off-hours review.
Findings
The facility was found deficient in multiple areas including failure to investigate and report abuse allegations, unsafe and unsanitary conditions of equipment and furniture, inaccurate resident assessments and care plans, failure to provide ordered nutritional supplements and dental care, medication management issues including exceeding acetaminophen dosage and delayed medication dose reduction, improper storage of medications and sterile supplies, and incomplete or inaccurate medical records.
Severity Breakdown
SS=C: 2 SS=D: 7 SS=E: 2 SS=F: 1
Deficiencies (12)
DescriptionSeverity
Failed to investigate and report incidents of possible abuse or neglect for two residents (#84 and #12).SS=D
Failed to maintain lap buddy, wheelchair, bedside rail, and chairs in a safe and sanitary manner affecting residents #5, #31, and #37.SS=E
Failed to ensure accuracy of Minimum Data Set (MDS) assessments related to residents' ADL abilities for residents #35 and #21.SS=D
Failed to develop comprehensive care plans for residents #55 (weight loss) and #5 (dental problems).SS=D
Failed to provide services according to care plans for residents #7 (psoriasis treatment) and #5 (nutritional supplements).SS=D
Failed to ensure drug regimen free from unnecessary drugs; acetaminophen dosage exceeded 3,000 mg in 24 hours for resident #69.SS=D
Failed to store food under sanitary conditions; opened refrigerated and frozen foods were unlabeled and undated.SS=F
Failed to provide or obtain dental consult for resident #5 with poor dentition.SS=D
Failed to provide pharmaceutical services ensuring accurate acquiring, receiving, dispensing, and administering of drugs; delayed dose reduction of Lunesta for resident #21.SS=D
Failed to store sterile laboratory supplies properly and failed to secure medications in medication rooms.SS=E
Failed to maintain infection control; soiled and torn resident use equipment including lap buddy, wheelchair, and chairs.SS=D
Failed to maintain complete, accurate, and accessible resident medical records; use of white-out, scribbled out writing, and failure to transcribe physician's order for residents #9, #11, and #5.SS=C
Report Facts
Facility census: 69 Residents in sample: 32 Acetaminophen dose: 3250 Weight loss: 5 Weight loss percent: 4.3 Nutritional supplement frequency: 2 Nutritional supplement frequency corrected: 3 Lunesta dose reduction order date: 2012 Inspection period: 8
Employees Mentioned
NameTitleContext
Employee #23Director of NursingAcknowledged failure to review incident reports and lack of reporting abuse; aware of bruising not reported to State
Employee #85Social WorkerAware of incidents but unaware of reporting requirements; participated in care planning
Employee #16Registered NurseAcknowledged bruising and wheelchair fabric torn; examined loose side rail
Employee #47Licensed Practical NurseInterviewed about soiled chairs, nutritional supplement refusal, and medication storage
Employee #59Licensed Practical NurseCompleted inaccurate MDS assessments; unaware of dental concerns; interviewed about acetaminophen dosing
Employee #42Licensed Practical NurseUnaware of dental issues; confirmed Restoril not discontinued as ordered; agreed sterile supplies improperly stored
Employee #3Registered NurseReported Lunesta 1 mg dose not available
Employee #17Co-Director of NursingInterviewed about psoriasis treatment and delayed Lunesta dose reduction
Employee #36AdministratorAcknowledged dental consult should have been initiated
Employee #77Dietary ManagerAcknowledged unlabeled food and missing nutritional supplement on meal ticket
Employee #13Licensed Practical NurseAdministered acetaminophen exceeding max dose; uncertain of max dose
Employee #63Certified Nursing AssistantReported resident did not need toileting assistance
Employee #51Maintenance DirectorNo evidence lift was checked after incident
Employee #68Licensed Practical NurseUnaware of resident dental issues; stated resident had no dental issues
Employee #64Dietary StaffAcknowledged nutritional supplement not provided
Employee #32Dietary StaffAcknowledged nutritional supplement not provided
Inspection Report Life Safety Deficiencies: 0 Nov 16, 2012
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, observations, and performance testing to determine compliance with NFPA 101, Life Safety Code, 2000.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2000.
Inspection Report Complaint Investigation Deficiencies: 0 Dec 23, 2011
Visit Reason
The inspection was conducted as a complaint investigation based on complaints #11270 and #11303.
Findings
The complaints were investigated and found to be not substantiated. No tags or deficiencies were cited during this survey.
Complaint Details
Complaints #11270 and #11303 were investigated and found to be not substantiated.
Report Facts
Complaint numbers: 2
Inspection Report Life Safety Census: 66 Deficiencies: 2 Mar 15, 2011
Visit Reason
The inspection was conducted to assess compliance with NFPA 101 Life Safety Code standards, specifically focusing on the maintenance and testing of smoke detectors and the proper use of soiled linen receptacles in the facility.
Findings
The facility failed to maintain the fire alarm system in accordance with NFPA 72 due to lack of documentation of current or complete sensitivity testing of all smoke detectors. Additionally, the facility had soiled linen receptacles greater than 32 gallons located in the means of egress corridor that was not protected as a hazardous area.
Severity Breakdown
SS=F: 1 SS=B: 1
Deficiencies (2)
DescriptionSeverity
Failure to maintain the fire alarm system with current and complete sensitivity testing of all smoke detectors as required by NFPA 72.SS=F
Use of soiled linen receptacles greater than 32 gallons capacity located in the means of egress corridor exceeding allowed area and not protected as a hazardous area.SS=B
Report Facts
Facility census: 66 Soiled linen receptacles found: 2
Inspection Report Complaint Investigation Census: 66 Deficiencies: 13 Mar 7, 2011
Visit Reason
Complaint investigation #11021 was conducted concurrently with the facility Medicaid certification resurvey and State licensure inspection due to allegations related to resident rights and room changes.
Findings
The facility failed to notify residents and their responsible parties of room changes for three residents (#78, #51, and #66), failed to maintain accurate and complete clinical records including care plan implementation for residents #12 and #72, failed to properly manage resident funds after death, failed to maintain sanitary conditions including housekeeping and infection control, and failed to ensure proper medication labeling and storage.
Complaint Details
Complaint reference #11021 was unsubstantiated with no related deficiencies cited. The complaint investigation was conducted concurrently with Medicaid certification resurvey and State licensure inspection.
Severity Breakdown
SS=D: 9 SS=E: 4
Deficiencies (13)
DescriptionSeverity
Failure to notify residents and responsible parties of room changes and roommate assignments for residents #78, #51, and #66.SS=D
Failure to convey resident funds and final accounting within 30 days after death for eight residents.SS=E
Failure to provide housekeeping services to maintain a comfortable environment; persistent urine odors and unclean shower rooms reported by residents.SS=E
Failure to implement care plan interventions accurately; inconsistent documentation and communication regarding range of motion exercises for residents #12 and #72.SS=D
Failure to provide adequate monitoring and documentation of PRN antihistamine medication administration for Resident #22.SS=D
Failure to ensure sanitary storage and transport of water pitchers; pitchers were stored upside down with open tops in contact with wet carts.SS=E
Inappropriate alteration of medication labels on bottles from an outside pharmacy for Resident #72.SS=D
Failure of consultant pharmacist to identify and report medication label irregularities during drug regimen review for Resident #72.SS=D
Failure to dispose of medications no longer in use or discontinued medications in a timely manner for multiple residents.SS=D
Failure to remove expired opened vial of Tuberculin PPD from medication storage refrigerator.SS=D
Failure to maintain a sanitary and comfortable environment; vomitus left in dining room trash can for extended period without cleaning.SS=E
Failure to ensure dietary employee (#80) had a valid food handler's permit.SS=D
Failure to maintain complete, accurate, and accessible clinical records for residents #12, #26, #66, and #78.SS=D
Report Facts
Facility census: 66 Resident count with unreturned funds: 8 Total unreturned funds: 682.51 Discharged residents with funds in facility account: 19 Amount of funds held for discharged residents: 3477.92 Resident sample size: 44 Dates of medication label alterations: 3 Dates of expired medication: 1 Dates of food service worker permit expiration: 1 Dates of missing or inaccurate ROM documentation: 14
Employees Mentioned
NameTitleContext
Employee #72Licensed Practical NurseInterviewed regarding room changes and ROM documentation
Employee #21Director of NursingInterviewed regarding room changes, medication labeling, and housekeeping issues
Employee #16Director of NursingInterviewed regarding ROM documentation and medication labeling
Employee #46Licensed Practical NurseObserved medication pass and interviewed about medication labeling and documentation
Employee #42Restorative Nurse (LPN)Interviewed regarding ROM documentation and restorative services
Employee #83Social WorkerInterviewed regarding room changes and care plan review
Employee #24Activities DirectorProvided documentation of room change notifications
Employee #10Housekeeping EmployeeObserved ignoring vomitus in dining room trash can
Employee #80Dietary EmployeeHad expired food service worker's permit
Inspection Report Plan of Correction Deficiencies: 1 Sep 30, 2010
Visit Reason
This document is a Plan of Correction submitted in response to deficiencies identified during a prior inspection of Autumn Lake Healthcare at Crystal Springs.
Findings
The document includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Report Facts
Deficiency ID: 156
Inspection Report Complaint Investigation Census: 73 Deficiencies: 2 Aug 25, 2010
Visit Reason
The inspection was conducted as a substantiated complaint investigation (reference #10207) regarding the facility's failure to accommodate resident preferences.
Findings
The facility failed to accommodate the bathing preferences of Resident #43, who preferred evening showers but was receiving morning showers, resulting in aggressive behavior and injuries. Additionally, the facility did not have a care plan or schedule to ensure individual bathing preferences were communicated or followed.
Complaint Details
Complaint reference #10207 was substantiated with deficiencies cited related to failure to accommodate resident bathing preferences and failure to develop an appropriate care plan.
Severity Breakdown
Level E: 1 Level D: 1
Deficiencies (2)
DescriptionSeverity
Failure to accommodate individual bathing preferences for Resident #43.Level E
Failure to develop a comprehensive care plan describing bathing/shower services to accommodate Resident #43's preferences.Level D
Report Facts
Facility census: 73 Sampled residents: 5 Resident identifier: 43
Employees Mentioned
NameTitleContext
Director of Nursing (DON)Interviewed regarding bathing schedules and care plans; unable to provide evidence of accommodating resident preferences.
Inspection Report Plan of Correction Deficiencies: 1 Jun 30, 2010
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction related to regulatory compliance of the facility.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10), 483.10(b)(1).Level C
Inspection Report Complaint Investigation Deficiencies: 0 Jun 15, 2010
Visit Reason
The inspection was conducted in response to complaint reference #10151.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #10151 was investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Complaint Investigation Census: 73 Capacity: 84 Deficiencies: 4 Apr 21, 2010
Visit Reason
Complaint references #10097 and #10115 triggered this investigation, focusing on non-compliance with Medicaid certification requirements and State nursing home licensure rules.
Findings
The facility was found deficient in revising care plans for exit-seeking behavior, providing appropriate treatment for aggressive behaviors, maintaining infection control during dressing changes, and ensuring an adequate nurse call system for timely staff response. Specific residents (#52, #5, #46) were involved in these findings.
Complaint Details
Complaint references #10097 and #10115 were unsubstantiated with unrelated deficiencies for non-compliance with Medicaid certification requirements and State nursing home licensure rule.
Severity Breakdown
SS=D: 4
Deficiencies (4)
DescriptionSeverity
Failed to revise care plan for Resident #52 to address exit-seeking behaviors after elopement attempts.SS=D
Failed to provide appropriate treatment and services for Resident #52's verbally and physically aggressive behaviors.SS=D
Failed to ensure infection control during dressing changes for Residents #5 and #46; nurse did not change gloves and wash hands as per policy.SS=D
Failed to provide an adequate nurse call system for Resident #46, who was housed in a treatment room without a nurse call light by the bed.SS=D
Report Facts
Facility census: 73 Licensed capacity: 84 Medication interventions: 5 Aggressive behavior episodes: 6 Residents sampled: 8
Employees Mentioned
NameTitleContext
Employee #5Licensed Practical NurseFailed to change gloves and wash hands during dressing changes for Residents #5 and #46
Employee #19Co-Director of NursingReported psychiatric appointment scheduled for Resident #52
Employee #24Director of NursingProvided treatment policy and acknowledged infection control deficiencies
Employee #93Nursing AssistantObserved not responding to Resident #46's call bell
Employee #33Nursing AssistantObserved not responding to Resident #46's call bell
Employee #84Nursing AssistantObserved not responding to Resident #46's call bell
Employee #28NurseObserved not responding to Resident #46's call bell
Inspection Report Life Safety Census: 73 Deficiencies: 3 Jul 28, 2009
Visit Reason
The inspection was conducted to assess compliance with NFPA 101 Life Safety Code standards, including fire protection ratings of smoke barrier doors, fire alarm system maintenance, and kitchen rangehood cleaning.
Findings
The facility failed to maintain all smoke barrier doors to a 20-minute fire resistance rating, had deficiencies in the fire alarm system's automatic phone dialer notification, and lacked documentation verifying that the kitchen rangehood was cleaned by a qualified company within the previous 12 months.
Severity Breakdown
SS=C: 1 SS=F: 1 SS=B: 1
Deficiencies (3)
DescriptionSeverity
Facility failed to maintain all facility smoke barrier doors to a twenty (20) minute fire resistance rating; self-closing device for the activities office door was missing.SS=C
Facility failed to maintain all components of the fire alarm system in accordance with NFPA 72; no audible or visual trouble signal notification during automatic phone dialer test.SS=F
Facility failed to maintain the kitchen rangehood in accordance with NFPA 96; no documentation available verifying cleaning by a qualified company within the previous twelve (12) months.SS=B
Report Facts
Facility census: 73 Minutes elapsed: 6 Months: 12
Inspection Report Annual Inspection Census: 75 Deficiencies: 7 Jul 8, 2009
Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal regulations governing nursing facilities, including resident rights, care planning, abuse prevention, and record keeping.
Findings
The facility was found deficient in multiple areas including failure to convey resident funds upon death, failure to promptly resolve resident grievances, failure to investigate and report abuse allegations, failure to ensure new employees were checked against the Nurse Aide Abuse Registry, failure to revise care plans after significant changes in resident condition, failure to maintain a safe environment to prevent accidents, and failure to maintain complete and organized clinical records.
Severity Breakdown
SS=A: 1 SS=E: 2 SS=D: 3 SS=C: 1
Deficiencies (7)
DescriptionSeverity
Failure to convey one resident's personal funds to probate jurisdiction within 30 days of death.SS=A
Failure to promptly identify, investigate, and resolve grievances from residents.SS=E
Failure to investigate and report allegations of resident abuse and provide supervision to prevent further occurrences.SS=D
Failure to ensure Nurse Aide Abuse Registry was checked for three newly hired employees.SS=E
Failure to review and revise care plan to include changes in healthcare needs after a fall and hospitalization.SS=D
Failure to ensure resident environment was free of accident hazards and provide adequate supervision.SS=D
Failure to maintain complete, accurate, accessible, and systematically organized clinical records for 17 residents.SS=C
Report Facts
Facility census: 75 Resident funds balance: 18.16 Number of residents sampled for grievances: 14 Number of residents with grievances: 6 Number of employees not checked against Nurse Aide Abuse Registry: 3 Number of residents with incomplete medical records: 17
Employees Mentioned
NameTitleContext
Employee #66Interviewed regarding resident #81's untransferred funds
Employee #23Interviewed regarding resident #81's untransferred funds and Nurse Aide Abuse Registry checks
Employee #21MDS NurseInterviewed about care plan deficiencies for resident #32
Employee #93Social WorkerInterviewed about abuse allegation for resident #35 and grievance investigations
Inspection Report Plan of Correction Deficiencies: 1 Sep 23, 2008
Visit Reason
This document is a Plan of Correction related to deficiencies identified during a prior inspection of Autumn Lake Healthcare at Crystal Springs.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10).Level C
Inspection Report Annual Inspection Census: 76 Deficiencies: 4 Jul 9, 2008
Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal regulations regarding resident rights, privacy, staff treatment, accident prevention, and advance directives.
Findings
The facility was found deficient in maintaining resident privacy, ensuring thorough investigation and reporting of incidents and injuries, and implementing care plan interventions to prevent accidents. Specific deficiencies included failure to maintain privacy curtains and doors closed during care, inadequate investigation and reporting of injuries of unknown origin, and failure to follow care plan instructions for safe resident transfers.
Severity Breakdown
SS=D: 1 SS=E: 2 SS=G: 1
Deficiencies (4)
DescriptionSeverity
Failure to maintain resident privacy by not closing doors and privacy curtains during personal care for residents #23 and #12.SS=D
Failure to ensure thorough investigation and reporting of incidents involving residents #12 and #72, including injuries of unknown origin and possible neglect.SS=E
Failure to ensure that the facility did not employ individuals found guilty of abuse or neglect and to report such violations as required.SS=E
Failure to implement care plan interventions and physician orders to prevent accidents, resulting in injury to residents #12 and #15.SS=G
Report Facts
Facility census: 76 Incident date: 2008 Incident count: 3
Employees Mentioned
NameTitleContext
Employee #1Director of NursingInterviewed regarding incident reports and staff departures
Inspection Report Census: 75 Capacity: 75 Deficiencies: 3 May 29, 2008
Visit Reason
The inspection was conducted to assess compliance with NFPA 101 Life Safety Code standards and other regulatory requirements related to resident rights and facility safety.
Findings
The facility was found deficient in maintaining all means of egress readily accessible, improperly storing trash receptacles exceeding 32 gallons outside of hazardous areas, and failing to provide battery-powered emergency lighting in the generator transfer switch room.
Severity Breakdown
SS=B: 2 SS=C: 1
Deficiencies (3)
DescriptionSeverity
Facility failed to maintain all means of egress readily accessible; a 40-gallon trash receptacle was stored in the north corridor.SS=B
Soiled linen or trash collection receptacles exceeding 32 gallons were not stored in a room protected as a hazardous area.SS=B
Facility failed to maintain the generator in accordance with NFPA 110; no battery-powered emergency lighting was provided in the generator transfer switch room.SS=C
Report Facts
Facility census: 75 Trash receptacle capacity: 40 Trash receptacle capacity limit: 32 Generator emergency lighting inspection time: 30
Employees Mentioned
NameTitleContext
Facilities ManagerConfirmed the trash receptacle volume during interview
Maintenance SupervisorConfirmed no battery-powered emergency lighting was provided for the generator transfer switch room
Inspection Report Complaint Investigation Census: 75 Deficiencies: 6 Apr 30, 2008
Visit Reason
The inspection was conducted due to complaints received from residents and family members alleging abuse, neglect, misappropriation of resident property, and other care concerns.
Findings
The facility failed to report eight of thirteen complaints involving abuse, neglect, and misappropriation to State agencies. Deficiencies were found in staff treatment of residents, dignity, quality of care including incontinence care and dental assessments, accident prevention during mechanical lift transfers, and medication management including failure to attempt gradual dose reduction of sedative medication.
Complaint Details
The complaint investigation revealed that eight of thirteen complaints alleging abuse, neglect, and misappropriation of resident property were not reported to State agencies as required by law. Specific complaints included poor hygiene, missing personal items, rude staff behavior, and failure to assist residents properly.
Severity Breakdown
SS=E: 1 SS=D: 4 SS=G: 1
Deficiencies (6)
DescriptionSeverity
Failure to report allegations of abuse, neglect, and misappropriation of resident property to State agencies as required.SS=E
Failure to promote dignity and respect; resident was left incontinent during meal times.SS=D
Failure to provide necessary care and services to maintain highest practicable physical well-being, including untreated severe excoriation and delayed assessment for swallowing difficulties and dental pain.SS=G
Failure to ensure adequate supervision and protection from injury during mechanical lift transfers resulting in bruises to resident's face.SS=D
Failure to ensure gradual dose reduction of sedative medication (Ativan) was attempted or documented as clinically contraindicated.SS=D
Failure to notify physician and director of nursing of pharmacist's recommendation for gradual dose reduction of sedative medication.SS=D
Report Facts
Complaints received: 13 Complaints not reported: 8 Facility census: 75 Deficiency severity counts: 6 Ativan dose: 0.5 Ativan start date: 2006
Inspection Report Complaint Investigation Deficiencies: 0 Mar 19, 2008
Visit Reason
The inspection was conducted in response to complaint references #2-8084 and #2-8096.
Findings
The complaint records were found to be unsubstantiated with no deficiencies cited.
Complaint Details
Complaint references #2-8084 and #2-8096 were investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Complaint Investigation Deficiencies: 0 Feb 5, 2008
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-8039.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-8039 was unsubstantiated with no deficiencies cited.
Inspection Report Complaint Investigation Deficiencies: 0 Dec 20, 2007
Visit Reason
The inspection was conducted in response to complaint reference #2-7261 to investigate the allegations made.
Findings
The complaint was found to be unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-7261 was unsubstantiated with no deficiencies cited.
Inspection Report Plan of Correction Deficiencies: 1 Apr 9, 2007
Visit Reason
The document is a plan of correction submitted in response to a previous inspection, specifically a paper revisit.
Findings
The document references a deficiency related to informing residents of their rights and facility rules, but does not provide detailed findings beyond noting the paper revisit status.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility.Level C
Inspection Report Annual Inspection Census: 76 Deficiencies: 7 Feb 15, 2007
Visit Reason
The inspection was conducted concurrently with the facility's annual State licensure and Federal Medicaid certification inspections, including complaint investigations.
Findings
The facility was found to have multiple deficiencies including failure to consult two physicians when a resident regained decision-making capacity, failure to maintain resident dignity by awakening residents early for lab draws, inaccurate documentation of residents' physical conditions, incomplete care plans, inadequate evaluation of PRN medication effectiveness, duplicate narcotic orders, and unsanitary food preparation conditions.
Complaint Details
Complaint reference #2-7002 was substantiated with deficiencies cited. Complaint reference #2-7034 was unsubstantiated with no related deficiencies cited.
Severity Breakdown
SS=D: 6 SS=C: 1
Deficiencies (7)
DescriptionSeverity
Failure to consult two physicians when a resident regained decision-making capacity.SS=D
Failure to ensure residents were cared for in a manner that maintained dignity by awakening them early for lab work.SS=D
Failure to accurately document physical limitations of hand and wrist movements on the minimum data set assessment.SS=D
Failure to address urinary incontinence in a resident's care plan despite assessment triggers.SS=D
Failure to evaluate and document effectiveness of PRN medication administration.SS=D
Failure to ensure drug regimen was free from duplicate and unclear narcotic orders.SS=D
Failure to maintain a clean, sanitary kitchen environment and ensure food items were labeled and dated.SS=C
Report Facts
Facility census: 76 Deficiencies cited: 7 PRN medication administration occasions without assessment: 3 Residents reviewed for dignity issue: 13 Residents with dignity deficiency: 3 Residents reviewed for physical condition documentation: 13 Residents reviewed for drug regimen: 13
Employees Mentioned
NameTitleContext
Social Service DirectorInterviewed regarding physician determinations of capacity for Resident #81
Employee #18Registered NurseInterviewed regarding early awakening of residents for lab work
Employee #12Registered NurseAssisted in medication count and review for Resident #59
Employee #46Dietary EmployeeObserved kitchen conditions during inspection
Employee #34Dietary EmployeeRemoved unlabeled food plates during kitchen inspection
Director of NursingInterviewed regarding PRN medication administration and narcotic orders
Inspection Report Life Safety Deficiencies: 0 Feb 15, 2007
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, and observations, the facility was determined to be in compliance with the NFPA 101, Life Safety Code; 2000 Existing Edition.
Inspection Report Complaint Investigation Census: 80 Deficiencies: 2 Oct 4, 2006
Visit Reason
The inspection was conducted as a complaint investigation (reference #2-6242) regarding concerns about the facility's practices related to photographing deceased residents and other regulatory compliance issues.
Findings
The facility was found to have failed to maintain residents' dignity and respect by taking nude photographs of deceased residents without proper consent or family awareness. Additionally, the facility failed to assure that meals met nutritional needs and that menus were followed, affecting multiple residents.
Complaint Details
Complaint reference #2-6242 was substantiated with findings unrelated to federal certification and state licensure deficiencies. The complaint focused on the facility's practice of photographing deceased residents without proper consent and the emotional distress caused to families.
Severity Breakdown
G: 1 F: 1
Deficiencies (2)
DescriptionSeverity
Failure to provide care for deceased residents in a manner that maintained dignity and respect, including taking nude photographs without proper consent or family knowledge.G
Failure to assure that meals, as served, met the nutritional needs of residents and failure to assure that menus were followed.F
Report Facts
Facility census: 80 Residents affected by nutritional deficiency: 10 Photographed deceased residents: 8 Residents with no pictures taken upon death: 1 Residents with lost photographs: 3
Inspection Report Plan of Correction Census: 76 Deficiencies: 1 May 3, 2006
Visit Reason
The inspection was conducted to assess compliance with regulations regarding the protection of resident funds, specifically the requirement to establish interest-bearing accounts for residents whose funds exceed fifty dollars.
Findings
The facility was found not in compliance for failing to institute interest-bearing accounts for residents with funds exceeding fifty dollars. Eighteen resident accounts were found deposited in a non-interest bearing checking account. The facility began corrective action by contacting a bank representative to establish individual interest-bearing accounts for twenty residents with funds exceeding fifty dollars, totaling $7,488.00.
Severity Breakdown
Level B: 1
Deficiencies (1)
DescriptionSeverity
Failure to institute interest-bearing accounts for residents whose funds exceeded fifty dollars.Level B
Report Facts
Resident census: 76 Resident accounts exceeding $50: 18 Residents with funds in excess of $50: 20 Total funds deposited: 7488
Employees Mentioned
NameTitleContext
Secretary (Employee #11)Confirmed non-interest bearing account status and corrective actions
Bookkeeper (Employee #16)Confirmed non-interest bearing account status and corrective actions
Inspection Report Plan of Correction Deficiencies: 1 Apr 8, 2006
Visit Reason
This document is a plan of correction submitted in response to deficiencies identified during a prior inspection.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand.
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10), 483.10(b)(1).SS=C
Inspection Report Annual Inspection Census: 80 Deficiencies: 21 Feb 16, 2006
Visit Reason
Annual inspection of Autumn Lake Healthcare at Crystal Springs nursing facility to assess compliance with federal regulations including resident rights, care, safety, and facility operations.
Findings
The facility was found deficient in multiple areas including failure to properly exercise resident rights, inadequate notification of rule changes, improper handling of resident funds, incomplete clinical records, failure to conduct comprehensive assessments and care planning, medication management issues, food preparation and sanitation problems, inadequate staff training, and failure to maintain proper documentation and postings.
Severity Breakdown
SS=F: 9 SS=D: 6 SS=C: 2 SS=E: 3 SS=B: 1 SS=A: 1
Deficiencies (21)
DescriptionSeverity
Failure to assure that the rights of residents adjudged incompetent were exercised in accordance with State law, with inadequate documentation of incapacity.SS=B
Failure to notify residents and responsible parties in writing of new facility rules restricting family feeding and room searches.SS=F
Failure to properly safeguard resident funds including lack of written authorization, failure to deposit funds over $50 in interest-bearing accounts, failure to provide quarterly statements, and failure to maintain petty cash fund.SS=F
Failure to convey resident funds and final accounting within 30 days of death for four deceased residents.SS=E
Failure to document physician's order and reason for transfer for one resident.SS=D
Failure to provide written notice of bed-hold policy to legal representative within 24 hours of unanticipated transfer for one resident.SS=D
Failure to report two injuries of unknown source that could indicate abuse to appropriate agencies immediately.SS=D
Failure to individualize care to enhance quality of life during dining by prohibiting family feeding without training.SS=D
Failure to promote resident dignity and respect by interrupting confidential resident group meeting.SS=E
Failure to complete comprehensive resident assessments using the state specified RAI, including failure to fully assess new onset delirium.SS=E
Failure to develop comprehensive care plan based on assessment results for resident with new onset delirium.SS=D
Failure to attempt gradual dose reduction of anxiolytic medication and lack of documentation of clinical contraindications.SS=D
Failure to attempt gradual dose reduction of antipsychotic medication and lack of documentation of clinical contraindications.SS=D
Failure to follow menus for mechanically altered diets; ground/pureed hamburger served instead of roast beef.SS=F
Failure to prepare foods that conserve nutritive value, flavor, and appearance; foods were under-seasoned, overcooked broccoli, and thin pureed meat.SS=F
Failure to assure sanitary conditions in food preparation and service including improper cooling of foods, dirty plastic plate covers, and improper drying of utensils.SS=F
Failure to date physician's signature on orders for one resident.SS=A
Failure to act upon pharmacist's reports of drug regimen irregularities for one resident.SS=D
Failure to provide required notification of Central Abuse Registry to employees and failure to provide Nurse Aide Abuse Registry rule to nursing assistants; failure to post nurse staffing information in visible area.SS=C
Failure to provide minimum 12 hours of in-service training for nursing assistants in 2005.SS=F
Failure to maintain complete, accurate, and accessible clinical records including illegible physician notes and missing pharmacist recommendations.SS=F
Report Facts
Facility census: 80 Resident fund accounts reviewed: 66 Residents affected by mechanical diet menu issue: 24 Nursing assistants with insufficient in-service hours: 7 Pharmacist drug regimen irregularity reports: 3 Resident deaths with unreturned funds: 4
Employees Mentioned
NameTitleContext
P-1Nursing AssistantLack of notification of Central Abuse Registry
P-2Nursing AssistantLack of notification of Central Abuse Registry and Nurse Aide Abuse Registry rule
P-3EmployeeLack of notification of Central Abuse Registry
P-4EmployeeLack of notification of Central Abuse Registry
P-5EmployeeLack of notification of Central Abuse Registry
P-6EmployeeLack of notification of Central Abuse Registry
P-7EmployeeLack of notification of Central Abuse Registry
P-9Nursing AssistantLack of notification of Central Abuse Registry and insufficient in-service training
P-10Nursing AssistantLack of notification of Central Abuse Registry and insufficient in-service training
P-11Nursing AssistantInsufficient in-service training
P-12Nursing AssistantInsufficient in-service training
P-13Nursing AssistantInsufficient in-service training
P-14Nursing AssistantInsufficient in-service training
P-15Nursing AssistantInsufficient in-service training
DONDirector of NursingUnable to provide evidence of pharmacist recommendations and physician order documentation
DMDietary ManagerConfirmed food preparation and sanitation deficiencies
Inspection Report Life Safety Deficiencies: 2 Jan 13, 2006
Visit Reason
The inspection was conducted to assess compliance with the NFPA 101 Life Safety Code Standard, specifically regarding the installation and maintenance of the automatic sprinkler system throughout the facility.
Findings
The facility has an automatic sprinkler system; however, it was found that not all portions of the facility are provided sprinkler coverage. Specifically, no sprinkler heads were located within or serving the South Handicap Toilet and the North Handicap Toilet near the Central Bathing Area.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
No sprinkler head is located within, or serves, the South Handicap Toilet near the Central Bathing Area (room #'s S129 and S130).SS=D
No sprinkler head is located within, or serves, the North Handicap Toilet near the Central Bathing Area (room #'s N129 and N130).SS=D
Inspection Report Plan of Correction Deficiencies: 1 Dec 28, 2005
Visit Reason
This document is a plan of correction related to a paper revisit survey conducted at the facility.
Findings
The document references a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges in writing and orally, but does not provide detailed findings within this excerpt.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10), 483.10(b)(1).Level C
Inspection Report Complaint Investigation Census: 80 Deficiencies: 6 Nov 18, 2005
Visit Reason
Complaint investigation related to substantiated complaints with state licensure and federal certification deficiencies cited.
Findings
The facility failed to afford a resident (#79) the right to sign admission paperwork despite having capacity, failed to inform the resident of significant health status changes, failed to plan and assist with transfer to an assisted living facility, failed to report and investigate an allegation of neglect, failed to accurately assess and document the resident's discharge potential, and failed to develop an individualized care plan to facilitate the resident's discharge goals.
Complaint Details
Complaint reference #2-5297 was substantiated with state licensure and federal certification deficiencies cited. The complaint involved issues with resident rights, notification of health status changes, discharge planning, neglect allegation reporting and investigation, and care planning for resident #79.
Severity Breakdown
SS=D: 6
Deficiencies (6)
DescriptionSeverity
Failed to afford a resident the right to sign admission paperwork despite having capacity.SS=D
Failed to inform resident of significant change in health status affecting transfer plans.SS=D
Failed to plan and assist resident in transferring to an assisted living facility according to known wishes.SS=D
Failed to report and investigate an allegation of neglect regarding oxygen setting.SS=D
Failed to accurately assess and record resident's discharge potential and anticipated short-term stay.SS=D
Failed to develop and update an individualized care plan to facilitate resident's discharge to assisted living.SS=D
Report Facts
Facility census: 80 Resident sample size: 4 Estimated short-term stay: 14 Oxygen order rate: 2 Oxygen incorrect setting: 1
Employees Mentioned
NameTitleContext
Social WorkerInterviewed regarding resident #79's admission paperwork and confusion status.
AdministratorInformed about neglect allegation and interviewed about investigation.
CEO/PresidentInformed about neglect allegation and interviewed about investigation.
Director of Nursing (DON)Interviewed about neglect allegation and stated it was not reported as neglect.
Inspection Report Complaint Investigation Deficiencies: 0 Apr 19, 2005
Visit Reason
The inspection was conducted in response to complaint reference #2-5097 to investigate the allegations made.
Findings
The complaint was found to be unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-5097 was unsubstantiated with no deficiencies cited.
Inspection Report Plan of Correction Deficiencies: 1 Mar 25, 2005
Visit Reason
Paper revisit to review and verify corrections related to previously cited deficiencies.
Findings
The document is a plan of correction related to a previously cited deficiency regarding the facility's obligation to inform residents of their rights and services in writing and orally. No new deficiencies or findings are detailed.
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10), 483.10(b)(1).SS=C
Inspection Report Routine Census: 74 Deficiencies: 13 Feb 16, 2005
Visit Reason
Routine inspection survey conducted to assess compliance with federal regulations related to resident rights, quality of life, infection control, staff qualifications, dietary services, resident assessments, and physical environment.
Findings
The facility was found deficient in multiple areas including failure to ensure resident rights and privacy, inadequate infection control practices, incomplete resident assessments, failure to conduct statewide criminal background checks on employees, poor sanitary conditions in the kitchen, failure to provide timely call bell responses, and lack of quality control for glucometer testing.
Severity Breakdown
SS=A: 1 SS=B: 3 SS=C: 2 SS=D: 3 SS=E: 3
Deficiencies (13)
DescriptionSeverity
Failure to ensure co-conservators both signed advance directives for Resident #9.SS=A
Failure to provide residents with notice of rights and services, including policies on inspecting personal belongings without consent.SS=B
Failure to assure resident privacy during personal care and treatments; staff entered rooms without knocking and residents were not shielded during treatments.SS=E
Failure to complete statewide criminal background checks on employees A, B, C, D, and E.SS=B
Failure to promote resident quality of life by controlling noise on night shift affecting sleep for multiple residents.SS=D
Failure to assure call bells were answered promptly; one call bell was unanswered for over 15 minutes.SS=D
Incomplete resident assessments and RAP documentation for residents #9, #29, #41, and #60, lacking rationale for care planning and missing dates.SS=E
Failure to provide professional quality wound care for Resident #8; open bleeding wound on ankle untreated and contaminated dressing procedures observed.SS=D
Failure to maintain sanitary physical environment; stained floor tiles in multiple resident toilet rooms.SS=C
Failure to provide employees with mandatory notice regarding the Central Abuse Registry as required by state law.SS=B
Failure to prepare and store food under sanitary conditions; undated food items, contaminated equipment, and improper food handling observed in kitchen.SS=C
Failure to establish effective infection control program; improper handwashing, contaminated wound dressings, and improper treatment techniques observed for residents #8 and #60.SS=E
Failure to ensure quality control testing for glucometer devices used for blood glucose monitoring; no documentation or evidence of controls being performed.SS=E
Report Facts
Facility census: 74 Residents sampled: 14 Employees reviewed: 5 Call bells activated: 3 Call bells unanswered: 1 RAPs triggered: 10 RAPs triggered: 13 Resident toilet rooms with stained tiles: 23
Employees Mentioned
NameTitleContext
Employee APersonnel file reviewed for statewide criminal background check and Central Abuse Registry notice
Employee BPersonnel file reviewed for statewide criminal background check and Central Abuse Registry notice
Employee CPersonnel file reviewed for statewide criminal background check and Central Abuse Registry notice
Employee DPersonnel file reviewed for statewide criminal background check and Central Abuse Registry notice
Employee EPersonnel file reviewed for statewide criminal background check and Central Abuse Registry notice
Nurse #1NurseObserved performing wound care treatment with infection control deficiencies
Nurse #2NurseAssisted with wound care treatment with infection control deficiencies
Human Resource DirectorHR DirectorInterviewed regarding background checks and registry notices
Inspection Report Routine Census: 74 Deficiencies: 4 Feb 16, 2005
Visit Reason
The inspection was conducted as a routine survey to assess compliance with NFPA 101 Life Safety Code standards and other regulatory requirements at Autumn Lake Healthcare at Crystal Springs.
Findings
The facility was found to have multiple deficiencies related to life safety code standards, including corridor doors held open with wedges, failure to maintain and inspect the range hood extinguishing system, improper storage of soiled linen receptacles, and unsecured oxygen storage rooms.
Severity Breakdown
SS=B: 3 SS=C: 1
Deficiencies (4)
DescriptionSeverity
Facility failed to maintain all corridor doors to close without impediment; doors held open with rubber wedges and door stops.SS=B
Facility failed to maintain and inspect the range hood extinguishing system as required by NFPA 96; inspection report outdated.SS=B
Facility failed to store unattended mobile soiled linen receptacles with capacity greater than 32 gallons in a room protected as a hazardous area.SS=C
Facility failed to store oxygen cylinders in accordance with NFPA 99; oxygen storage rooms not secured against unauthorized entry.SS=B
Report Facts
Facility census: 74 Soiled linen receptacles observed: 4 Inspection report date: Jun 23, 2004
Inspection Report Complaint Investigation Deficiencies: 0 Jul 28, 2004
Visit Reason
The inspection was conducted in response to complaint references #2-4237 and #2-4238.
Findings
The complaint records were found to be unsubstantiated with no deficiencies cited.
Complaint Details
Complaint references #2-4237 and #2-4238 were investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Re-Inspection Census: 79 Deficiencies: 2 Mar 24, 2004
Visit Reason
The inspection was conducted as a re-inspection to verify correction of previously cited deficiencies related to resident rights postings and pharmacy services.
Findings
The facility was found deficient in prominently displaying current information about Medicare and Medicaid benefits, including ombudsman contact details, and in pharmacy services documentation where the pharmacist did not note when no irregularities were found in drug regimen reviews.
Severity Breakdown
SS=C: 2
Deficiencies (2)
DescriptionSeverity
Facility had not prominently displayed written information about how to apply for and use Medicare and Medicaid benefits, and the name, address, and telephone number of the current ombudsman were not posted; the address for the State survey agency was not current.SS=C
Pharmacist had not noted when there were no irregularities in drug regimen reviews, and facility policy did not address documentation beyond reporting irregularities to the attending physician.SS=C
Report Facts
Facility census: 79 Deficiencies cited: 2
Inspection Report Annual Inspection Census: 76 Deficiencies: 5 Feb 5, 2004
Visit Reason
The inspection was conducted as a comprehensive annual survey to assess compliance with federal regulations governing nursing facilities, including resident rights, assessments, care planning, medication management, dietary services, and pharmacy services.
Findings
The facility was found deficient in multiple areas including failure to accurately complete resident assessments, incomplete care plans, inappropriate medication dosing and duration, failure to follow dietary menus, and inadequate pharmacist reporting of medication irregularities. Several residents were identified with specific deficiencies related to these areas.
Severity Breakdown
SS=B: 1 SS=A: 1 SS=D: 1 SS=E: 2
Deficiencies (5)
DescriptionSeverity
Failure to assure accuracy and RN certification of minimum data set assessments for multiple residents.SS=B
Failure to develop a comprehensive care plan describing services for a resident's activities of daily living.SS=A
Use of unnecessary drugs including excessive dose and duration of hypnotic medication for a resident.SS=D
Failure to follow dietary menus resulting in incorrect portion sizes served to residents.SS=E
Pharmacist failed to report medication irregularities to attending physician and director of nursing in a timely manner for multiple residents.SS=E
Report Facts
Facility census: 76 Residents affected: 25 Resident records sampled: 10 Ambien dose: 10 Ambien treatment duration: 166 Chicken portion size served: 2.2 Recommended chicken portion size: 3
Employees Mentioned
NameTitleContext
MDS CoordinatorInterviewed regarding resident assessments and care plans
Director of Nursing (DON)Interviewed regarding medication dosing irregularities and pharmacist reporting
Consultant PharmacistFailed to timely report medication irregularities to physician and DON
Dietary ManagerInformed about dietary portion size discrepancy
Consultant DietitianInstructed cook to adjust chicken portion sizes
CookObserved serving incorrect portion size of chicken
Inspection Report Annual Inspection Census: 76 Deficiencies: 13 Dec 11, 2003
Visit Reason
The inspection was conducted as a comprehensive annual survey to assess compliance with federal regulations for nursing facilities, including resident care, environment, medication administration, and infection control.
Findings
The facility was found deficient in multiple areas including failure to provide clean linens, inadequate comprehensive care plans for residents, improper medication administration practices, failure to implement ordered treatments, unsafe physical environment, infection control breaches, and poor maintenance of clinical records.
Severity Breakdown
Level C: 3 Level F: 4 Level D: 4 Level G: 1 Level B: 1
Deficiencies (13)
DescriptionSeverity
Failed to provide clean bed and bath linens in good condition; linens were heavily stained and discolored.Level C
Failed to develop comprehensive care plans with measurable objectives and timetables for 10 of 13 sampled residents.Level F
Administered insulin injection with a bent needle to Resident #52.Level D
Failed to provide necessary care to prevent decline in Resident #28's ability to feed himself.Level D
Did not implement bladder retraining program ordered for Resident #55.Level D
Continued administration of antipsychotic Haldol in excessive dose to Resident #69, causing adverse effects.Level G
Failed to ensure gradual dose reductions and behavioral interventions for residents on antipsychotic drugs (Residents #22 and #25).Level D
Consulting pharmacist failed to report irregularities to physician and director of nursing for multiple residents.Level B
Failed to maintain infection control during wound care and other procedures, risking contamination and infection spread.Level F
Failed to maintain clinical records in an accessible and organized manner; care plans were not available to nursing assistants.Level F
Wheelchair for Resident #44 was damaged and unsanitary, posing risk of skin tears and infection.Level D
Facility failed to maintain a comfortable environment; residents reported the activities/dining room was too hot.Level C
Facility staff contaminated environment by improper glove use and handling of soiled linens.Level C
Report Facts
Facility census: 76 Residents sampled: 13 Residents with deficient care plans: 10 Antipsychotic dose for Resident #69: 7.5 Residents with antipsychotic dose reduction issues: 2 Date of survey completion: 2003
Inspection Report Census: 77 Deficiencies: 2 Dec 9, 2003
Visit Reason
The inspection was conducted to evaluate compliance with NFPA 101 Life Safety Code standards, specifically focusing on the maintenance and inspection of the automatic sprinkler system and the range hood extinguishing system.
Findings
The facility failed to have the sprinkler system inspected and tested quarterly as required by NFPA 25, with a lapse of approximately five months between inspections. Additionally, the range hood extinguishing system was not maintained and inspected semiannually as required by NFPA 96, with the last service tag expired since 11/30/03.
Severity Breakdown
Level C: 1 Level B: 1
Deficiencies (2)
DescriptionSeverity
Failure to have the sprinkler system inspected and tested quarterly per NFPA 25, with a five-month lapse between inspections.Level C
Failure to maintain and inspect the range hood extinguishing system semiannually as required by NFPA 96; service tag expired on 11/30/03.Level B
Report Facts
Facility census: 77 Inspection date: Dec 9, 2003 Inspection interval lapse: 5
Inspection Report Complaint Investigation Deficiencies: 0 Oct 8, 2003
Visit Reason
The inspection was conducted as a complaint investigation related to complaint reference #2-3227.
Findings
The complaint was substantiated; however, no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-3227 is a substantiated complaint record with no deficiencies cited.
Inspection Report Re-Inspection Census: 78 Deficiencies: 0 Jan 16, 2003
Visit Reason
The survey team conducted a revisit survey to verify compliance with previous citations.
Findings
The facility was found to be in compliance with all previous citations and no new deficiencies were written as a result of the revisit survey.
Report Facts
Revisit sample size: 10 Closed record count: 1
Inspection Report Life Safety Deficiencies: 0 Nov 22, 2002
Visit Reason
The inspection was conducted to assess the facility's compliance with the NFPA 101, Life Safety Code, 1985.
Findings
Based on review of facility documentation, staff interview, observations, and performance testing, the facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 1985.
Inspection Report Annual Inspection Census: 78 Deficiencies: 5 Nov 6, 2002
Visit Reason
The inspection was conducted as part of the annual survey to assess compliance with federal regulations regarding resident rights, quality of care, dietary services, clinical record maintenance, and other regulatory requirements.
Findings
The facility was found deficient in several areas including failure to provide medically-related social services for discharge planning, inadequate pain management for a resident with a fractured femur, failure to provide palatable and properly temperature-controlled food, and incomplete clinical documentation regarding PRN medication administration.
Severity Breakdown
SS=D: 2 SS=F: 2 SS=G: 1
Deficiencies (5)
DescriptionSeverity
Failure to provide medically-related social services to assist a resident with discharge planning despite the resident's expressed desire to return home.SS=D
Failure to provide adequate pain relief to a resident with a fractured femur; resident was assessed for pain but not given pain medication until after hospital admission.SS=G
Failure to provide palatable food; regular diet items lacked sufficient salt and residents reported food had no taste.SS=F
Failure to maintain proper food temperatures; hot foods served below 140°F and cold foods above 41°F, with residents reporting food was cold when served.SS=F
Failure to maintain complete and accurate clinical records; nursing notes did not adequately document the medical necessity for PRN Ativan administration on multiple occasions.SS=D
Report Facts
Facility census: 78 Residents affected by food palatability issue: 58 Sample size for quality of care review: 17 Sample size for clinical record review: 14 PRN Ativan doses: 4
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding fracture investigation and pain management for resident #50
Certified Nursing Assistant (CNA)Provided statements regarding resident #50's pain and injury
Licensed Practical NurseProvided statements during investigation of resident #50's fractured femur
Dietary SupervisorInterviewed regarding food palatability and food temperature issues
Dietary AideInterviewed regarding food preparation and salt usage
Social WorkerInterviewed regarding discharge planning for resident #84
Inspection Report Life Safety Deficiencies: 5 Jan 16, 2002
Visit Reason
The inspection was conducted to evaluate the facility's compliance with NFPA 101 Life Safety Code standards, including fire drills, fire alarm system testing, sprinkler system coverage and maintenance, and fire extinguishing system inspections.
Findings
The facility failed to conduct fire drills on each shift quarterly, did not test the fire alarm system monthly, lacked sprinkler coverage in janitor closets, did not inspect and test the sprinkler system quarterly as required, and failed to perform monthly inspections of the range hood wet chemical extinguishing system for November and December 2001.
Severity Breakdown
SS=A: 1 SS=B: 2 SS=C: 2
Deficiencies (5)
DescriptionSeverity
Fire drills were not conducted on the 11 to 7 shift for the second quarter of 2001.SS=A
The facility did not test the fire alarm system monthly in the previous twelve months.SS=C
Janitor closets on the south and north wings were not covered by the automatic sprinkler system.SS=B
The sprinkler system was not inspected and tested quarterly as required; two inspection reports were more than five months apart.SS=C
The facility range wet chemical extinguishing system was not inspected monthly for November and December 2001; service tag lacked dates and initials for those months.SS=B
Report Facts
Months without fire alarm testing: 12 Months between sprinkler inspections: 5 Months without range hood extinguishing system inspection: 2
Inspection Report Annual Inspection Deficiencies: 5 Nov 28, 2001
Visit Reason
The inspection was conducted as a standard annual survey to assess compliance with federal regulations governing nursing facilities.
Findings
The facility was found deficient in several areas including failure to ensure residents received mail on weekends, inaccurate resident assessments particularly regarding pressure ulcers, lack of comprehensive care plans for identified behaviors, failure to ensure timely physician visits, and lack of contractual arrangements with dialysis providers for residents receiving renal dialysis.
Severity Breakdown
Level C: 1 Level D: 4
Deficiencies (5)
DescriptionSeverity
Failure to ensure residents received their mail on weekends.Level C
Failure to accurately assess a resident's recurrent Stage II pressure ulcer.Level D
Failure to provide a comprehensive care plan addressing identified wandering behavior for a resident.Level D
Failure to ensure a resident was visited by a physician at least every 30 days for the first 90 days after admission.Level D
Failure to have a contract with a dialysis provider treating residents receiving renal dialysis.Level D
Report Facts
Residents sampled: 15 Residents with dialysis: 2 Residents attending group meeting: 11 Residents reporting no weekend mail: 5
Inspection Report Annual Inspection Deficiencies: 17 Mar 15, 2001
Visit Reason
The inspection was an annual survey of Autumn Lake Healthcare at Crystal Springs to assess compliance with federal regulations regarding resident rights, care, and facility operations.
Findings
The facility was found deficient in multiple areas including failure to notify legal representatives of significant resident condition changes, improper use of chemical restraints, inadequate social services, incomplete resident assessments, failure to complete significant change assessments timely, failure to notify physicians of elevated blood sugars, inadequate quality of care related to pressure sore treatment and nutritional status, improper maintenance of oxygen equipment, unnecessary drug use without adequate monitoring, incomplete physician documentation, failure of pharmacist to report irregularities properly, and poor clinical record maintenance.
Severity Breakdown
SS=B: 1 SS=C: 2 SS=D: 9 SS=E: 1 SS=F: 3 SS=G: 2
Deficiencies (17)
DescriptionSeverity
Failure to notify resident's legal representative of significant change in condition and treatment plan for Resident #37.SS=D
Use of chemical restraints (Haldol injections) for Resident #70 without identified medical symptoms.SS=D
Failure to provide medically related social services for Residents #37 and #17.SS=D
Residents' comprehensive assessments lacked dates and locations of Resident Assessment Protocol (RAP) information for 11 residents.SS=F
Significant change assessment not completed timely for Resident #37 after weight loss and pressure sore development.SS=D
Failure to notify physician of elevated blood sugars for Resident #67 receiving sliding scale insulin.SS=D
Failure to provide necessary care and services to promote healing and prevent pressure sores for Residents #37 and #16.SS=G
Resident #23 not reassessed after becoming incontinent to restore bladder function.SS=D
Resident #16 with limited range of motion had no hand rolls in place to prevent further decrease.SS=D
Residents #37 and #70 with significant weight loss did not maintain acceptable nutritional status due to delayed dietary interventions.SS=G
Resident #37's oxygen concentrator filter was heavily dust-laden and not properly maintained.SS=D
Resident #70 received unnecessary Haldol injections without behavior monitoring documentation.SS=D
Residents #60, #62, and #70 received antipsychotic drugs without adequate monitoring or indications.SS=D
Physician orders for Residents #5, #46, and #70 were not dated and physician progress notes were incomplete or missing.SS=B
Pharmacist failed to provide signed and dated statements describing irregularities for Residents #5, #60, #62, #63, #67, and #70.SS=F
Facility failed to act upon pharmacist irregularity reports for Residents #5, #63, #65, and #67.SS=E
Clinical records for 11 residents were not maintained in a complete, accurate, accessible, and organized manner; records were loosely stored and not readily accessible to staff.SS=C
Report Facts
Weight loss percentage: 30 Weight loss percentage: 18 Weight loss percentage: 6 Weight loss: 16 Weight loss: 4 Haldol injections: 3 Risperdal dose: 0.5 Risperdal dose: 0.5 Oxygen flow rate: 2 Pressure sore stage: 3 Pressure sore stage: 1 Weight: 90 Weight: 132 Weight: 93 Weight: 128 Weight: 152
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding notification of legal representatives, oxygen concentrator maintenance, and pharmacist irregularity reports
Dietary ManagerDietary ManagerProvided nutritional assessments and progress notes for Resident #37 and Resident #70
Registered DietitianRegistered DietitianConducted nutritional assessments and made recommendations for Resident #37 and Resident #70
PhysicianPhysicianInterviewed regarding Resident #37's weight loss and family communication
Staff NurseStaff NurseObserved performing pressure sore treatment and interviewed about hand rolls for Resident #16
Inspection Report Life Safety Deficiencies: 4 Mar 15, 2001
Visit Reason
The inspection was conducted to assess compliance with the NFPA 101 Life Safety Code standards, specifically regarding fire rated and smoke resistant construction in the facility.
Findings
The facility was found deficient in maintaining one hour fire rated and smoke resistant construction, including unsealed recessed ceiling light fixtures compromising fire barriers and kitchen corridor doors lacking frame stops and positive latching, compromising fire and smoke separation.
Severity Breakdown
SS=C: 4
Deficiencies (4)
DescriptionSeverity
Recessed ceiling light fixtures installed through the one hour fire rated drywall ceiling had unsealed or incompletely sealed spaces compromising fire rated and smoke resistant construction.SS=C
Double corridor doors in the service corridor serving the kitchen lacked frame stops resulting in excessive unsealed space around all edges of both doors.SS=C
Double corridor doors in the service corridor serving the kitchen were not provided with positive latching to secure the doors in their frame.SS=C
Corridor door serving the kitchen dish wash room was not provided with positive latching to secure the door in its frame.SS=C
Inspection Report Deficiencies: 0 Mar 15, 2001
Visit Reason
The inspection was conducted based on a review of facility documentation, staff interviews, observations, and performance testing to determine compliance with the provisions of 483.70 Physical Environment.
Findings
The facility was found to be in compliance with the provisions of 483.70 Physical Environment.
Inspection Report Life Safety Deficiencies: 4 Mar 15, 2001
Visit Reason
The inspection was conducted to assess compliance with the NFPA 101 Life Safety Code standards, specifically evaluating fire rated and smoke resistant construction and separation of hazardous areas within the facility.
Findings
The facility was found deficient in maintaining one hour fire rated and smoke resistant construction due to unsealed recessed ceiling light fixtures compromising the fire barrier. Additionally, fire rated and smoke resistant separation of hazardous areas was compromised by kitchen corridor doors lacking frame stops and positive latching, which affects the required fire and smoke resistance between the kitchen and emergency egress corridor.
Severity Breakdown
SS=C: 4
Deficiencies (4)
DescriptionSeverity
Unsealed or incompletely sealed recessed ceiling light fixtures compromising one hour fire rated and smoke resistant construction between ceiling and attic space.SS=C
Double corridor doors in the kitchen service corridor lacked frame stops resulting in excessive unsealed space around door edges.SS=C
Double corridor doors in the kitchen service corridor lacked positive latching to secure doors in their frames.SS=C
Corridor door serving the kitchen dish wash room lacked positive latching to secure the door in its frame.SS=C
Inspection Report Original Licensing Deficiencies: 0 May 22, 2000
Visit Reason
Initial inspection of a new construction facility to determine compliance with physical environment provisions.
Findings
Based on review of facility documentation, observations, and performance testing, the facility was found to be in compliance with the provisions of 483.70 Physical Environment.
Inspection Report Original Licensing Deficiencies: 0 May 22, 2000
Visit Reason
Initial inspection of a new construction facility to determine compliance with applicable regulations and codes.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 1985 (New).
Inspection Report Deficiencies: 0 May 16, 2000
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, observations, and performance testing to determine compliance with the provisions of 483.70 Physical Environment.
Findings
The facility was found to be in compliance with the provisions of 483.70 Physical Environment based on the review and evaluation conducted during the inspection.
Inspection Report Life Safety Deficiencies: 0 May 16, 2000
Visit Reason
The inspection was conducted to assess compliance with NFPA 101, Life Safety Code, focusing on the facility's construction standards and fire safety across multiple zones.
Findings
All eleven zones inspected passed the FSES inspection for life safety, indicating the facility met the minimum construction standards required for fire safety.
Report Facts
Zones inspected: 11
Inspection Report Annual Inspection Deficiencies: 0 Apr 6, 2000
Visit Reason
The inspection was conducted as an annual survey of Nella's Nursing Home to assess compliance with Federal health regulations.
Findings
Based on the survey conducted from April 3-6, 2000, Nella's Nursing Home was found to be in compliance with all Federal health regulations.
Inspection Report Complaint Investigation Deficiencies: 2 Feb 24, 2000
Visit Reason
The inspection was conducted in response to complaint #20028 regarding nursing services and physician delegation practices at the facility.
Findings
The facility failed to ensure a registered nurse was on duty for at least eight consecutive hours seven days a week, and failed to ensure that a physician did not delegate tasks prohibited by regulations or state law. One sampled resident was affected by improper delegation to a physician assistant without proper documentation.
Complaint Details
Complaint #20028 triggered the investigation. The complaint involved nursing services and physician delegation issues. Substantiation status is not explicitly stated.
Severity Breakdown
SS=C: 1 SS=E: 1
Deficiencies (2)
DescriptionSeverity
Facility failed to ensure the services of a registered nurse for at least eight consecutive hours seven days a week.SS=C
Facility failed to ensure that a physician did not delegate tasks that must be performed personally or are prohibited by state law; one resident affected.SS=E
Report Facts
Days without registered nurse on duty: 8 Residents affected by physician delegation issue: 1 Other residents under same physician: 7
Employees Mentioned
NameTitleContext
Director of NursingInterviewed regarding nursing schedules and staffing issues; name not provided.
Staff NurseInterviewed confirming physician assistant was seeing resident on ongoing basis; name not provided.

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