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Assisted Living Home

Autumn Lake Healthcare at Norwalk

Assisted Living Home

Autumn Lake Healthcare at Norwalk

34 Midrocks Dr, Norwalk, CT 06851 View map
Overview of Autumn Lake Healthcare at Norwalk

Autumn Lake Healthcare at Norwalk, a well-situated home nestled in Norwalk, offers proximity to local hospitals and has gained recognition for its award-winning nursing care. With its picturesque setting of tree-lined streets and blooming courtyards, it creates an idyllic community where residents can thrive, recover, and foster meaningful connections with fellow residents. With a team of board-certified specialists, they are well-equipped to address various healthcare needs, including dementia care, round-the-clock skilled nursing care, respite care, and hospice care.

The home goes beyond the ordinary by offering specialized services such as IV therapy, diabetes management, stroke recovery, and wound care. These additional specialties ensure that residents receive tailored care to support their individual health goals. The community takes pride in its commitment to independently owned operations, allowing for a personalized approach to care and fostering a close-knit atmosphere among residents and staff.

Autumn Lake Healthcare at Norwalk is an independently owned and operated healthcare center that is licensed to use the Autumn Lake Healthcare name and receive non-healthcare related services. All healthcare-related services are provided solely by Autumn Lake Healthcare at Norwalk.

(203) 847-9686

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Connecticut average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Connecticut average: 3.1/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Connecticut average: 3.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Connecticut average: 3.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 18m per day

This home provides 19% less nursing time per resident than the Connecticut average.

Connecticut average: 4h 4m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 150

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Connecticut
Occupancy rate 97.3%
Residents per day (avg) 140
Occupancy rate
97.3%
Residents per day (avg)
140

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

42% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$23.2M
Operating loss
-$144.7K
Privately-owned community Operated by a business corporation.
Home revenue
$23,221,407.00
Operating loss
$-144,682.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.9M
12.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.4M
Total costs $23.4M
Years in operation
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Services

Cardiac; Orthopedic And Stroke
Dementia Care
Hiv/aids
Hospice
Iv Therapy
Peritoneal Dialysis
Recreation
Rehabilitation Therapy

About this community

Occupancy

Occupancy rate
97%
In line with Connecticut average
Occupied beds
146 / 150
Average residents 102 per day

License details

Facility type
Chronic & Convalescent Nursing Home
Status Active
Issuance January 1, 2015
Expiration December 31, 2026

Additional licensing details

License number: 2401
CMS Certification Number: 75387

Room costs

Private Room (18 rooms) $625 per day
Semi-Private Room (60 rooms) $550 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole Farsi Haitian Italian Jamaican Spanish

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
10 FTE
Licensed Practical Nurse
14 FTE
Nursing Assistant
50 FTE
Recreation
2 FTE
Social Services
1 FTE
Food Service Supervisor
1 FTE
Physical Therapy
4 FTE
Occupational Therapy
4 FTE
Speech Therapy
1 FTE
Dietary
15 FTE
Other Staff
6 FTE

Care Services

Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short-Term Rehab
Long-Term Living
Skilled Nursing

Additional Policies & Features

Religious Services: All Denominations, Baptist, Catholic, Episcopal, Jewish, Pentecostal, Protestant

Programs & Activities

Specific Programs
Short-Term Rehab, Long-Term Living, Renowned Specialty Care, Physical, Occupational, Speech Therapies, 24/7 Skilled Nursing Care, Respite/Hospice Care, Award-Winning Palliative Care Program, Comprehensive Wound Care, Peritoneal Dialysis, Joint Replacement & Orthopedic Care, Stroke Recovery, Cardio-Pulmonary Care, Dementia Care, Pain Management, Behavioral Health, Oxygen Therapy, IV Therapy, Trach Management Care, Restorative Care, Diabetes Management, Total Parenteral Nutrition (TPN)

Pricing & Financial Information

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Autumn Lake Healthcare at Norwalk

Assisted Living Nursing Home
Contact Autumn Lake Healthcare at Norwalk

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

14 visits/inspections

10 routine inspections

Breakdown by inspection type
  • 1 renewal/recertification inspection
  • 3 licensing inspections
  • 6 plans of correction

Results

6 with issues

0 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date:June 3, 2025

Inspection history

01-18-2024 Inspection Report
01-18-2024 Inspection Report
01-18-2024 Inspection Report
01-27-2025 Inspection Report
03-10-2022 Inspection Report
03-19-2025 Inspection Report
03-19-2025 Plan of Correction
05-31-2024 Inspection Report
06-03-2025 Inspection Report
07-24-2024 Inspection Report
08-24-2020 Plan of Correction
08-30-2024 Plan of Correction
09-23-2024 Inspection Report
09-23-2024 Plan of Correction
10-09-2020 Plan of Correction
10-22-2024 Inspection Report
11-01-2024 Inspection Report
11-01-2024 Plan of Correction
11-10-2022 Inspection Report
11-17-2022 Inspection Report

26 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Autumn Lake Healthcare at Norwalk

The most recent inspection on June 3, 2025, found no deficiencies in compliance with Connecticut statutes and regulations. Earlier inspections showed some deficiencies primarily related to documentation issues, including advance directives, code status, and communication about resident readmission. Complaint investigations substantiated problems with medical record accuracy and timely notification to hospitals, but prior plans of correction were accepted and found in compliance. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility appears to have addressed earlier documentation concerns, as the most recent inspection was clean.

Health Inspection History

Inspections
Total health inspections 5

Connecticut average 5.7


Last Health inspection on Mar 2025

Total health citations 28

Connecticut average 32

Citations per inspection
5.6

Connecticut average 5.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

22 of 28 citations resulted from standard inspections; 4 of 28 resulted from complaint investigations; and 2 of 28 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Connecticut average

Connecticut average: 0.3


Serious Health citations More info 0
100% better than Connecticut average

Connecticut average: 0.7

0 critical citations More info Connecticut average: 0.3

0 serious citations More info Connecticut average: 0.7

27 moderate citations More info Connecticut average: 28.8

1 minor citation More info Connecticut average: 2.3
Citations history (last 3 years)
Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Mar 19, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Mar 19, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Aug 13, 2024
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 13, 2024
Corrected

Compare Assisted Living around Norwalk The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.

Autumn Lake Healthcare at Norwalk
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Norwalk
150
No
A+
13
Private Rooms / Semi-Private Rooms
Cassena Care at Norwalk
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Norwalk
150
No
-
76
Private Rooms / Semi-Private Rooms
Atria Senior Living Darien
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Darien (Noroton)
-
Yes
-
30
Private Rooms / Semi-Private Rooms
Brightview on New Canaan
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Norwalk
-
No
-
54
Private Rooms / Semi-Private Rooms
The Residence at Selleck‘s Woods
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Darien (Darien Downtown)
-
No
-
49
Studio / 1 Bed / 2 Bed

Places of interest near Autumn Lake Healthcare at Norwalk

Address 2.0 miles from city center — 9.38 miles to nearest hospital (Stamford Hospital)

Address 34 Midrocks Dr, Norwalk, CT 06851

Calculate Travel Distance to Autumn Lake Healthcare at Norwalk

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 252
Employees 105
Contractors 147
Staff to resident ratio 1.80:1
0% compared with Connecticut average

Connecticut average ratio: 1.88:1

Avg staff/day 73
Average shift 7.8 hours
0% compared with Connecticut average

Connecticut average: 7.5 hours

Total staff hours (quarter) 51,881
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 93
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 97
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

17.8%

9,236 contractor hours this quarter

Licensed Practical Nurse: 72 Certified Nursing Assistant: 40 Respiratory Therapy Technician: 9 Registered Nurse: 8 Physical Therapy Assistant: 6 Physical Therapy Aide: 5 Speech Language Pathologist: 4 Qualified Social Worker: 3
Staff by category
Certified Nursing Assistant57409726,16691100%7.8
Licensed Practical Nurse2172939,94791100%8.6
Registered Nurse98174,25191100%8.1
Physical Therapy Assistant0661,3866673%7.8
Physical Therapy Aide0551,3407380%7.4
Respiratory Therapy Technician0991,3218492%5.8
Clinical Nurse Specialist5051,1468189%8
Speech Language Pathologist0441,0758189%7.4
Other Dietary Services Staff3039707987%7.6
Mental Health Service Worker3039526571%7.9
Nurse Practitioner2028516976%7.5
Qualified Social Worker0337286470%7.2
RN Director of Nursing2026346369%8
Administrator1014616167%7.6
Occupational Therapy Aide1014515965%7.6
Dietitian1012032730%7.5
97 Certified Nursing Assistant
% of Days 100%
93 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
6 Physical Therapy Assistant
% of Days 73%
5 Physical Therapy Aide
% of Days 80%
9 Respiratory Therapy Technician
% of Days 92%
5 Clinical Nurse Specialist
% of Days 89%
4 Speech Language Pathologist
% of Days 89%
3 Other Dietary Services Staff
% of Days 87%
3 Mental Health Service Worker
% of Days 71%
2 Nurse Practitioner
% of Days 76%
3 Qualified Social Worker
% of Days 70%
2 RN Director of Nursing
% of Days 69%
1 Administrator
% of Days 67%
1 Occupational Therapy Aide
% of Days 65%
1 Dietitian
% of Days 30%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
140 residents
Residents by payment source
Medicare
25 residents (17.9%)
Medicaid
85 residents (60.7%)
Private pay or other
30 residents (21.4%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.8
25% better than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.8
30% better than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.2%
35% better than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.9%
53% better than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.2%
7% better than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
34% better than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.7%
19% better than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 12.0%
91% worse than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.0%
54% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.4%
45% better than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.6%
13% better than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.0%
In line with Connecticut average

Connecticut average: 93.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
41% better than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
In line with Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 87.9%
26% better than Connecticut average

Connecticut average: 69.8%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $13K
71% lower than Connecticut average

Connecticut average: $44K

Number of fines 1
43% fewer fines than Connecticut average

Connecticut average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Connecticut average

Connecticut average: 0.1

Fines amount comparison
Fines amount comparison
This facility $13K
Connecticut average $44K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 26, 2024
$13K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Connecticut Seniors

Get financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).