Autumn Lake Healthcare at Norwalk, a well-situated home nestled in Norwalk, offers proximity to local hospitals and has gained recognition for its award-winning nursing care. With its picturesque setting of tree-lined streets and blooming courtyards, it creates an idyllic community where residents can thrive, recover, and foster meaningful connections with fellow residents. With a team of board-certified specialists, they are well-equipped to address various healthcare needs, including dementia care, round-the-clock skilled nursing care, respite care, and hospice care.
The home goes beyond the ordinary by offering specialized services such as IV therapy, diabetes management, stroke recovery, and wound care. These additional specialties ensure that residents receive tailored care to support their individual health goals. The community takes pride in its commitment to independently owned operations, allowing for a personalized approach to care and fostering a close-knit atmosphere among residents and staff.
Autumn Lake Healthcare at Norwalk is an independently owned and operated healthcare center that is licensed to use the Autumn Lake Healthcare name and receive non-healthcare related services. All healthcare-related services are provided solely by Autumn Lake Healthcare at Norwalk.
41% of new residents, usually for short-term rehab.
Typical stay1 months
Private pay
42% of new residents, often for short stays.
Typical stay1 - 2 months
Medicaid
18% of new residents, often for long-term daily care.
Typical stay9 - 10 months
Finances and operations
Proprietary home
Corporation
Home revenue
$23.2M
Operating loss
-$144.7K
Proprietary home Corporation
Home revenue
$23,221,407.00
Operating loss
$-144,682.00
Payroll costsThe portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.9M
12.7% of revenue
Other operating costsAll remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.4M
Total costs$23.4M
Tooltip
Certification details
License Number:75387
Owner Name:NORWALK OPERATIONS LLC
Rural vs. Urban:Urban
County:FAIRFIELD
Type of Control:Proprietary — Corporation
Source: Centers for Medicare & Medicaid Services (CMS) and State data
Who this home usually serves
This view explains the types of residents this home most often serves, based on who is admitted and discharged over time. It reflects patterns, not individual cases.
Admissions
Indicate who is most often coming into the home.
Total605
PERCENTAGES
Medicare41%
Private Pay42%
Medicaid18%
Discharges
Show who is most often leaving the home, and under which coverage.
Total614
PERCENTAGES
Medicare34%
Private Pay45%
Medicaid21%
How we assess these insights
We analyze official CMS data and reported admissions information to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
What "optimal for" means
The tags you see are guidance, not recommendations. They highlight scenarios where this home's care model, stay length and payer mix may align well with certain needs.
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices. How BBB ratings work
How BBB ratings work
BBB ratings provide context about a business’s trust and complaint history. They are not a measure of care quality or regulatory compliance.
Ratings range from A+ (highest) to F (lowest).
What the rating reflects
Complaint history and resolution
Business practices and transparency
Time in operation
Services
Cardiac; Orthopedic and Stroke
Dementia Care
HIV/AIDS
Hospice
IV Therapy
Peritoneal Dialysis
Recreation
Rehabilitation Therapy
Respiratory Therapy
Respite Care
Short-Term Rehabilitation
Wound Management
About this community
License Status
Active
Facility Type
Chronic & Convalescent Nursing Home
License Date
January 1, 2015
License Expiration
December 31, 2026
Additional licensing details
License number:2401
CMS Certification Number:75387
Room costs
Private Room (18 rooms)$625 per day
Semi-Private Room (60 rooms)$550 per day
Staffing
Key information about the people who lead and staff this community.
Religious Services:All Denominations, Baptist, Catholic, Episcopal, Jewish, Pentecostal, Protestant
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short-Term Rehab, Long-Term Living, Renowned Specialty Care, Physical, Occupational, Speech Therapies, 24/7 Skilled Nursing Care, Respite/Hospice Care, Award-Winning Palliative Care Program, Comprehensive Wound Care, Peritoneal Dialysis, Joint Replacement & Orthopedic Care, Stroke Recovery, Cardio-Pulmonary Care, Dementia Care, Pain Management, Behavioral Health, Oxygen Therapy, IV Therapy, Trach Management Care, Restorative Care, Diabetes Management, Total Parenteral Nutrition (TPN)
Types of Care at Autumn Lake Healthcare at Norwalk
Assisted Living
Nursing Home
Types of Care
Assisted Living
Definition: Residential care for older adults who need help with activities of daily living (ADLs) such as medication management, bathing, dressing and meals.Purpose: Support independence while providing daily assistance and limited medical oversight — a step below nursing home care.Focus: Safety, personal care, social engagement and a community-based lifestyle.Amenities and Services: Often include:
• Recreational activities
• Housekeeping and laundry
• Transportation
• Meal servicesCare Level: 24/7 staff availability with personalized care plans; limited clinical care compared to nursing homes.
Home Care
Home care is a type of care wherein qualified professionals assist with activities of daily living (ADLs), like personal hygiene, meal preparation, and dressing, at home. This type of care provides a wide range of services, including personal care, skilled nursing care, rehabilitation services, and companionship. This is ideal for those looking to stay at home in retirement but needing care and support for ADLs and chronic conditions. Hourly care and live-in care are often provided for flexibility, ensuring older adults receive care tailored to their needs and preferences.
Skilled Nursing
Skilled nursing care is a type of care provided by registered nurses in a medical setting under a physician’s supervision, focusing on intensive medical care and rehabilitation. It is typically provided in hospitals and purposely built skilled nursing communities and healthcare centers, usually aimed at short-term and transitional care.
Nursing Care
Nursing care is usually provided in a nursing home environment by nursing aides and licensed practical nurses. This type of care focuses on helping older adults with activities of daily living (ADLs), like personal hygiene and medication, alongside medical care. Long-term residential care is provided, helping those with complex medical needs, chronic conditions, cognitive, functional, and behavioral issues.
Respite Care
Respite care, also known as short-term stay, allows primary caregivers to rest and have time for themselves by providing care for their loved ones. This type of care is temporary and may range from a few hours to weeks, provided either at home or in a senior care community.
Memory Care
Definition: Specialized residential care for people with memory loss, Alzheimer’s disease or other forms of dementia.Purpose: Provide a safe, structured environment with trained staff and programs tailored to cognitive impairment.Focus: Secure settings, enhanced supervision and routines that support memory and reduce stress.Amenities and Services: Typically include:
• Assistance with ADLs
• Cognitive stimulation and therapeutic activities
• Secure indoor/outdoor spacesCare Level: Staff specially trained in dementia care with higher caregiver-to-resident ratios.
Independent Living
Definition: A living option typically for those 55 and over, including senior housing, retirement homes, and active adult communities.Purpose: Ideal for those seeking to live with peers of the same age without needing support for activities of daily living (ADLs) or medical care.Focus: Emphasizes convenience and recreation, eliminating the hassles of housekeeping and maintenance.Amenities and Services: Offers a variety of amenities, which may include:
• Spa
• Concierge
• Community gathering spacesLuxury Levels: Amenities vary depending on the level of luxury provided by the community.
Hospice Care
Focusing on those with life-limiting conditions or terminal illness, hospice care provides physical, emotional, social, and spiritual support. This type of care aims to ease older adults’ discomfort and pain and does not focus on finding a cure. Typically provided with a multidisciplinary team of doctors, nurses, social workers, and hospice aides, in older adults’ preferred setting, may it be at home, hospital, or senior living community. Hospice care provides care for those with a life expectancy estimated at six months or less.
Nursing Home
This type of retirement option focuses on older adults who require advanced healthcare but do not necessarily require hospital care. Nursing homes often provide a wide range of personal care, health care, and skilled nursing, tailored to older adults’ healthcare needs. This is ideal for those who cannot stay at home due to complex healthcare needs but do not need to be in a hospital setting.
Residential Care
A senior living option that focuses on providing support with activities of daily living, including personal hygiene and medication management. However, unlike assisted living, this type of care provides a smaller and more intimate environment, catering to a smaller number of residents. This is ideal for those needing assistance with daily living without extensive medical care and preferring a smaller setting.
Adult Day Care
This type of care provides curated activities for older adults in a non-residential care setting, promoting holistic well-being with health, social, nutritional, and emotional support. Adult day care promotes social interactions in a supervised manner, allowing family caregivers to rest during the day. This is beneficial in terms of preventing loneliness in older adults and providing additional support for family caregivers.
Palliative Care
This type of care focuses on providing comfort, pain relief, and emotional support for those with serious illness. Unlike hospice care, palliative care provides support at any stage of the illness, even alongside curative treatments. This can be provided at home, in nursing homes, in hospitals, and in other senior living communities.
Continuing Care Retirement Communities (CCRC)
Continuing Care Retirement Community (CCRC) is a type of senior living community that provides a wide range of care options in a residential setting. Also known as a life plan community, CCRC often provides independent living, assisted living, memory care, and skilled nursing, allowing older adults to age in place. Due to its comprehensive care, older adults do not have to transfer to communities when the level of care increases.
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Payment & Funding Options
MedicaidMedicare
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
Citations can result from standard inspections or complaint-based investigations.
Standard inspections24 citations
Complaint investigations6 citations
Breakdown of citations
Critical Health citations0
100% below Connecticut average
Connecticut average:0.3
Serious Health citations0
100% below Connecticut average
Connecticut average:0.7
Moderate Health citations27
Minor Health citations1
Citations history (last 3 years)
Quality of Care moderate citationMar 19, 2025
Corrected
Care Planning moderate citationMar 19, 2025
Corrected
Care Planning moderate citationAug 13, 2024
Corrected
Resident Rights moderate citationAug 13, 2024
Corrected
Citations history (last 3 years)
Quality of Care moderate citationMar 19, 2025
Corrected
Care Planning moderate citationMar 19, 2025
Corrected
Care Planning moderate citationAug 13, 2024
Corrected
Resident Rights moderate citationAug 13, 2024
Corrected
Infection Control moderate citationJul 23, 2024
Corrected
Nutrition moderate citationJul 23, 2024
Corrected
Pharmacy moderate citationJul 23, 2024
Corrected
Quality of Care moderate citationJul 23, 2024
Corrected
Quality of Care moderate citationJul 23, 2024
Corrected
Quality of Care moderate citationJul 23, 2024
Corrected
Quality of Care moderate citationJul 23, 2024
Corrected
Care Planning moderate citationJul 23, 2024
Corrected
Care Planning moderate citationJul 23, 2024
Corrected
Care Planning moderate citationJul 23, 2024
Corrected
Care Planning moderate citationJul 23, 2024
Corrected
Care Planning moderate citationJul 23, 2024
Corrected
Resident Rights moderate citationJul 23, 2024
Corrected
Resident Rights moderate citationJul 23, 2024
Corrected
Resident Rights moderate citationJul 23, 2024
Corrected
Resident Rights moderate citationJul 23, 2024
Corrected
Resident Rights moderate citationJul 23, 2024
Corrected
Resident Rights moderate citationJul 23, 2024
Corrected
Quality of Care moderate citationNov 23, 2021
Corrected
Quality of Care moderate citationNov 23, 2021
Corrected
Care Planning minor citationNov 23, 2021
Corrected
Resident Rights moderate citationNov 23, 2021
Corrected
Nutrition moderate citationMay 31, 2019
Corrected
Care Planning moderate citationMay 31, 2019
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: AUTUMN LAKE HEALTH CARE AT NORWALK
Resident Census by Payment Source
140Total Residents
Medicare25(17.9%)ⓘ
Medicaid85(60.7%)ⓘ
Private Pay/Other30(21.4%)ⓘ
Programs & Services
Residents' Groupⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score7.8
25% better than Connecticut average
Connecticut average:10.4
Functional decline score14.8
30% better than Connecticut average
Connecticut average:21.1
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased12.2%
35% below Connecticut average.
Walking Ability Worsened8.9%
53% below Connecticut average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence23.2%
7% below Connecticut average.
Safety & clinical stability
Falls with Major Injury2.3%
34% below Connecticut average.
High Risk Residents with Pressure Ulcers3.7%
19% below Connecticut average.
Urinary Tract Infection0.0%
100% below Connecticut average.
Emotional & behavioral wellbeing
Depressive Symptoms7.0%
54% below Connecticut average.
Antipsychotic Use9.4%
45% below Connecticut average.
Preventive care
Pneumococcal Vaccine98.6%
13% above Connecticut average.
Influenza Vaccine95.0%
2% above Connecticut average.
Nutrition & physical health
Lost Too Much Weight12.0%
91% above Connecticut average.
Short-stay resident measures
Pneumococcal Vaccine98.8%
41% better than Connecticut average
Antipsychotic medication increase1.5%
Near Connecticut average
Influenza Vaccine87.9%
26% better than Connecticut average
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
(Data as of Jan 2026)
Total fines amount
$13K
This home paid 71% less in fines than the state average.
Connecticut average:$44K
Number of Fines1
This home received 43% fewer fines than the state average.
Connecticut average:1.7
Payment Denials
0
This home had 100% fewer payment denials than the state average.
Connecticut average:0.1
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money PenaltyJun 26, 2024
$13K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Autumn Lake Healthcare at Norwalk based on CMS SNF Cost Reports.
Occupancy Rate88.9%↑ 6.1pp vs 2022
Net Income-$144,682↓ ~$718K vs 2022
Total Payroll$13,368,732↑ ~$1.6M vs 2022
Profit Margin-0.6%↓ 1.8pp vs 2022
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Occupancy Rate
Financial Performance
Payroll & Labor Costs
SalariesFixed annual pay for full-time employees.
Contract LaborPay for temporary or external contractors hired.
Wage CostsHourly pay for staff who are paid by the hour.