Explore Open Rooms

1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.

Assisted Living in Phoenix

Avista Senior Living North Mountain

Assisted Living in Phoenix

Avista Senior Living North Mountain

350 E Eva St, Phoenix, AZ 85020 View map
Overview of Avista Senior Living North Mountain

Age with dignity at Avista Senior Living North Mountain, an outstanding community situated near HonorHealth John C. Lincoln Medical Center in Phoenix, AZ, offering independent living, assisted living, and memory care. With its different levels of care and exceptional services, residents can rest assured of living a blissful retirement. The community strives to maintain residents’ independence without hassles, helping with their daily activities and personal needs around the clock.

Stimulating programs and enriching activities are conducted to enhance residents’ cognition and allow them to interact with their surroundings. Delicious and healthy meals are served to satisfy residents’ dietary needs and preferences, ensuring a delightful dining experience. This pet-friendly community features breathtaking mountain views, a shaded outdoor gazebo, a bistro, an activity room, and a library, ensuring residents ease their minds and enjoy the best of their golden years.

(602) 892-8788

Managed by Ami Mendez

Executive Director

Ami Mendez is the Executive Director at Avista Senior Living North Mountain. Recognized nationally for her leadership and dedication, Ami was honored with the 2026 Pinnacle Unsung Hero Award. She is known for her compassion, commitment to residents, families, and team members, and for inspiring meaningful change within the community.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 149
Bed community size
149-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
14 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 75 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Services

Directed Care Services (capacity: 149)
Personal Care Services
Supervisory Care Services

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceDecember 22, 2011
ExpirationDecember 31, 2026

Additional Licensing Details

License NumberAL8638C
QualificationHealth Care
AccreditationsBest of 2025 Award Winner for Assisted Living, The Valley’s Best Senior Care
AwardsBest of 2025 Award Winner for Assisted Living, AHCA/NCAL National Quality Award bronze, Phoenix Magazine's The Valley’s Best Senior Care community for Assisted Living.

Ownership & Operating Entity

Avista Senior Living North Mountain is administrated by Candice A Fine.

Safety & Compliance

Wheelchair Accessible
Grab Bars
Safety FeaturesCorridor handrails, heightened toilets, bathroom grab bars, smoke detectors, and fire extinguishers.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactAmi Mendez

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Nursing Services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

28 amenities
Library
Pet Friendly
Social And Wellness Programs
Scenic Mountain Views
Shaded Outdoor Gazebo
Activity Room
Bistro
Transportation Services
Menu-Style Dining
Private
Assisted Living Apartments
Hardwood Flooring
Ample Storage And Closet Space
Indoor Hallway Access To All Apartments
Shopping Centers And Scenic Drives Nearby
Easy Access To Museums And Shopping
Covered
Easy-To-Access Parking
24-Hour Care Staff
Wheelchair Accessible
Internet
Wifi
And Select Cable Tv Channels Included
Individual Room Thermostat Control
Maintenance Service
Laundry And Linen Service
Weekly Housekeeping
Move-In Coordinators
ActivitiesA full calendar of events coordinated by Activity Directors based on residents' interests.
Specific ProgramsAssisted Living, Memory Care, Short-Term Care
Operating HoursMonday-Sunday: 9am-5pm

Pricing & Financial Information

Dining & Nutrition

Food DescriptionRestaurant-style dining services with gourmet, well-balanced meals prepared daily.
Meals IncludedYes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Dining services icon
Dining services icon

Dining Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Avista Senior Living North Mountain

Assisted Living Memory Care
Contact Avista Senior Living North Mountain

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

8 visits/inspections

8 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

8 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date November 14, 2025
Complaint
Results No deficiencies

17 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 9 deficiencies

Inspection Report Summary for Avista Senior Living North Mountain

The most recent inspection on November 14, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a pattern of deficiencies primarily related to verification and documentation of caregiver skills and knowledge, service plan compliance, and emergency preparedness. Enforcement actions included several fines, with the most recent fine of $500 paid in full, and no license suspensions or immediate jeopardy findings were listed in the available reports. Complaint investigations were mostly unsubstantiated, with no notable substantiated cases reported. The facility’s record shows some improvement over time, with recent complaint investigations free of deficiencies following earlier enforcement and citation activity.

Compare Assisted Living around Phoenix The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Filter by care type
Avista Senior Living North Mountain
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Phoenix (Globa)
149
Yes
75
Studio / 1 Bed / 2 Bed
14
A+
Candice A Fine
8
17
Caring For Loved Ones III
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Phoenix (Paradise Valley Village)
10
No
39
Studio / 1 Bed / 2 Bed
6
-
Beverly B Labbe
1
4
Angel Care Home Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Phoenix (Alvarado Manors)
10
No
54
Studio / 1 Bed / 2 Bed
5
-
-
1
1
Mount Zion Assisted Living Home LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Phoenix (Maryvale Village)
5
No
42
Studio / 1 Bed / 2 Bed
8
-
Gladys Y Rosa
2
5
Mountain Ridge Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Phoenix
-
No
-
Studio / 1 Bed / 2 Bed
-
-
-
0
0

Living Spaces & Floor Plans

North Mountain Floor Plan
North Mountain Floor Plan

Places of interest near Avista Senior Living North Mountain

Address 9.1 miles from city center

Address 350 E Eva St, Phoenix, AZ 85020

Calculate Travel Distance to Avista Senior Living North Mountain

Add your location

Address

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Arizona Seniors

Get financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.