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Avista Senior Living North Mountain
Assisted Living in Phoenix
Avista Senior Living North Mountain
Assisted Living in Phoenix
Overview of Avista Senior Living North Mountain
Age with dignity at Avista Senior Living North Mountain, an outstanding community situated near HonorHealth John C. Lincoln Medical Center in Phoenix, AZ, offering independent living, assisted living, and memory care. With its different levels of care and exceptional services, residents can rest assured of living a blissful retirement. The community strives to maintain residents’ independence without hassles, helping with their daily activities and personal needs around the clock.
Stimulating programs and enriching activities are conducted to enhance residents’ cognition and allow them to interact with their surroundings. Delicious and healthy meals are served to satisfy residents’ dietary needs and preferences, ensuring a delightful dining experience. This pet-friendly community features breathtaking mountain views, a shaded outdoor gazebo, a bistro, an activity room, and a library, ensuring residents ease their minds and enjoy the best of their golden years.
Ami Mendez is the Executive Director at Avista Senior Living North Mountain. Recognized nationally for her leadership and dedication, Ami was honored with the 2026 Pinnacle Unsung Hero Award. She is known for her compassion, commitment to residents, families, and team members, and for inspiring meaningful change within the community.
149-bed community
A larger shared setting that may offer more common spaces and organized community services.
14 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 75 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
AwardsBest of 2025 Award Winner for Assisted Living, AHCA/NCAL National Quality Award bronze, Phoenix Magazine's The Valley’s Best Senior Care community for Assisted Living.
Facility TypeAssisted Living Center
StatusActive
IssuanceDecember 22, 2011
ExpirationDecember 31, 2026
License NumberAL8638C
QualificationHealth Care
AccreditationsBest of 2025 Award Winner for Assisted Living, The Valley’s Best Senior Care
Avista Senior Living North Mountain is administrated by Candice A Fine.
Wheelchair Accessible
Grab Bars
Safety FeaturesCorridor handrails, heightened toilets, bathroom grab bars, smoke detectors, and fire extinguishers.
Staffing
Key information about the people who lead and staff this community.
ContactAmi Mendez
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Library
Pet Friendly
Social And Wellness Programs
Scenic Mountain Views
Shaded Outdoor Gazebo
Activity Room
Bistro
Transportation Services
Menu-Style Dining
Private
Assisted Living Apartments
Hardwood Flooring
Ample Storage And Closet Space
Indoor Hallway Access To All Apartments
Shopping Centers And Scenic Drives Nearby
Easy Access To Museums And Shopping
Covered
Easy-To-Access Parking
24-Hour Care Staff
Internet
Wifi
And Select Cable Tv Channels Included
Individual Room Thermostat Control
Maintenance Service
Laundry And Linen Service
Weekly Housekeeping
Move-In Coordinators
ActivitiesA full calendar of events coordinated by Activity Directors based on residents' interests.
Operating HoursMonday-Sunday: 9am-5pm
Food DescriptionRestaurant-style dining services with gourmet, well-balanced meals prepared daily.
Meals IncludedYes
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Dining Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Types of Care at Avista Senior Living North Mountain
Assisted Living
Memory Care
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
8 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
8 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
8 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
Latest inspection
Date
November 14, 2025
Complaint
Results
No deficiencies
17 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 9 deficiencies
2.1 deficiencies per inspection
Arizona average: 1.8 deficiencies per inspection
Inspection Report Summary for Avista Senior Living North Mountain
The most recent inspection on November 14, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a pattern of deficiencies primarily related to verification and documentation of caregiver skills and knowledge, service plan compliance, and emergency preparedness. Enforcement actions included several fines, with the most recent fine of $500 paid in full, and no license suspensions or immediate jeopardy findings were listed in the available reports. Complaint investigations were mostly unsubstantiated, with no notable substantiated cases reported. The facility’s record shows some improvement over time, with recent complaint investigations free of deficiencies following earlier enforcement and citation activity.
Living Spaces & Floor Plans
North Mountain Floor Plan
Financial Assistance for
Assisted Living in Arizona
Avista Senior Living North Mountain is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Places of interest near Avista Senior Living North Mountain
9.1 miles from city center
Estimated distance in miles from Phoenix's city center to Avista Senior Living North Mountain's address, calculated via Google Maps.
Calculate Travel Distance to Avista Senior Living North Mountain
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Phoenix The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
| Avista Senior Living North Mountain |
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| Caring For Loved Ones III |
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| Mount Zion Assisted Living Home LLC |
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| Mountain Ridge Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (North Mountain) | - | No | - | Studio / 1 Bed / 2 Bed | - | - | - | 0 | 0 | 0 | - |
Guides for Better Senior Living
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