Inspection Reports for Avista Senior Living North Mountain
350 E Eva St, Phoenix, AZ 85020, United States, AZ, 85020
Back to Facility ProfileInspection Report Summary
The most recent inspection on November 14, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a pattern of deficiencies primarily related to verification and documentation of caregiver skills and knowledge, service plan compliance, and emergency preparedness. Enforcement actions included several fines, with the most recent fine of $500 paid in full, and no license suspensions or immediate jeopardy findings were listed in the available reports. Complaint investigations were mostly unsubstantiated, with no notable substantiated cases reported. The facility’s record shows some improvement over time, with recent complaint investigations free of deficiencies following earlier enforcement and citation activity.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
5.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
43% worse than Arizona average
Arizona average: 3.7 deficiencies/yearDeficiencies per year
12
9
6
3
0
Inspection Report
Complaint Investigation
Capacity: 149
Deficiencies: 0
Date: Nov 14, 2025
Visit Reason
No deficiencies were found during the on-site investigation of complaints 00150184 and 00145956.
Findings
No deficiencies were found during the on-site investigation of complaints 00150184 and 00145956.
Inspection Report
Complaint Investigation
Capacity: 149
Deficiencies: 0
Date: Oct 28, 2025
Visit Reason
No deficiencies were found during the on-site investigation of complaints 00148799, 00148727, 00147531, and 00150191.
Findings
No deficiencies were found during the on-site investigation of complaints 00148799, 00148727, 00147531, and 00150191.
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Aug 9, 2025
Summary
A fine of $500 was imposed and has been paid in full as part of the enforcement action.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Fine imposed as part of enforcement action | Paid |
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Apr 15, 2025
Summary
The facility was found to have a repeat deficiency regarding the absence of policies and procedures for verification of skills and knowledge, resulting in a civil fine.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | No policies and procedures for verification of skills and knowledge (repeat deficiency). | — |
Inspection Report
Annual Inspection
Capacity: 149
Deficiencies: 4
Date: Apr 15, 2025
Visit Reason
Four deficiencies were found during the compliance inspection and investigation of complaints 00126214, 0125717, 00124367, and 00123872.
Findings
Four deficiencies were found during the compliance inspection and investigation of complaints 00126214, 0125717, 00124367, and 00123872.
Deficiencies (4)
R9-10-806.A.4.a-b. Personnel — failure to verify and document caregiver skills and knowledge
R9-10-808.C.1.a-g. Service Plans — failure to ensure caregiver provided services as documented
R9-10-818.A.2. Emergency and Safety Standards — failure to review disaster plan annually
R9-10-819.A.11. Environmental Standards — failure to properly store poisonous or toxic materials
Inspection Report
Complaint Investigation
Capacity: 149
Deficiencies: 1
Date: Nov 27, 2024
Visit Reason
One deficiency was cited during the on-site investigation of complaints AZ00219362 and AZ00219364.
Findings
One deficiency was cited during the on-site investigation of complaints AZ00219362 and AZ00219364.
Deficiencies (1)
C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record
Inspection Report
Complaint Investigation
Capacity: 149
Deficiencies: 0
Date: Nov 7, 2024
Visit Reason
No deficiencies were cited during the on-site investigation of multiple complaints.
Findings
No deficiencies were cited during the on-site investigation of multiple complaints.
Enforcement Action
Enforcement
Fines: 1
Total: $250.00
Date: Jul 22, 2024
Summary
The manager failed to ensure the skills and knowledge of one of three sampled caregivers and assistant caregivers were verified and documented as required, resulting in a civil fine.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $250.00 | Failure to ensure the skills and knowledge of one of three sampled caregivers and assistant caregivers were verified and documented as required. | — |
Enforcement Action
Enforcement
Fines: 1
Total: $250.00
Date: Jul 2, 2024
Summary
The enforcement resulted in a fine which has been paid in full, indicating resolution of the issue.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $250.00 | Fine associated with enforcement action #00110969 | Paid |
Inspection Report
Complaint Investigation
Capacity: 149
Deficiencies: 2
Date: May 21, 2024
Visit Reason
Two deficiencies were cited during the on-site investigation of complaints AZ00206622, AZ00206862, AZ00210540, and AZ00210568.
Findings
Two deficiencies were cited during the on-site investigation of complaints AZ00206622, AZ00206862, AZ00210540, and AZ00210568.
Deficiencies (2)
A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented
B. If an assisted living facility provides medication administration, a manager shall ensure medication is administered in compliance with orders
Inspection Report
Annual Inspection
Capacity: 149
Deficiencies: 0
Date: Jan 10, 2024
Visit Reason
No deficiencies were found during the on-site compliance inspection and investigation of multiple complaints.
Findings
No deficiencies were found during the on-site compliance inspection and investigation of multiple complaints.
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Jun 14, 2023
Summary
The facility failed to maintain personnel records documenting CPR and first aid training for employees, posing a risk during emergencies and preventing the Department from determining substantial compliance.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Failure to ensure personnel records included documentation of CPR and first aid training for employees. | Pending |
Inspection Report
Annual Inspection
Capacity: 149
Deficiencies: 9
Date: May 16, 2023
Visit Reason
Nine deficiencies were found during the compliance inspection and investigation of multiple complaints.
Findings
Nine deficiencies were found during the compliance inspection and investigation of multiple complaints.
Deficiencies (9)
C. A manager shall ensure that policies and procedures are established and implemented to protect resident health and safety
E. A manager shall ensure required documentation is provided to the Department within two hours after request
C. A manager shall ensure personnel records include documentation of CPR training
C. A manager shall ensure personnel records include documentation of first aid training
B. A manager shall ensure individuals submit required documentation dated within 90 calendar days before acceptance
A. A manager shall ensure resident medical records are protected from loss, damage, or unauthorized use
E. A manager shall ensure a bell, intercom, or other mechanical means to alert employees to resident needs or emergencies is available and accessible
F. A manager shall ensure medication is stored in a separate locked room, closet, cabinet, or self-contained area
A. A manager shall ensure hot water temperatures are maintained between 95º F and 120º F in resident areas
Enforcement Action
Enforcement
Total: $0.00
Date: Nodate Enforcement
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