AVIVA Hills
Assisted Living & Memory Care · Canton, OH
AVIVA Hills
Assisted Living & Memory Care · Canton, OH
AVIVA Hills accepts Medicaid and Medicare.
Overview of Aviva Hills
Nestled in Canton, Ohio, Aviva Hills creates a nurturing environment where residents can age in fashion, finding comfort and safety in thoughtfully designed apartment homes. The community’s mission is to offer expert assistance tailored to individual needs, whether downsizing responsibilities or providing specialized cognitive care.
Aviva Hills boasts a range of amenities and care options, including assisted living, memory care, and respite care. Residents can enjoy discreet assistance from expertly trained staff, ensuring worry-free living. The JOURNEY-based approach to memory care fosters meaningful connections through music, art, and sensory stimulation. With enrichment programs, beautiful grounds, and inviting common areas, Aviva Hills elevates senior living, enhancing vitality, independence, and purpose through different assisted living levels of care.
82-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyStark
AccreditationsCertified by the Ohio Department of Aging (ODA)
AVIVA Hills is administrated by Shelly Williams.
Wheelchair Accessible
Emergency Systems24-hour monitored emergency response system.
Policies
Pets Allowed
Animal Limitations: Must be small animal less than 20 pounds and resident must be able to take care of animal and keep apartment clean of smell and debris.
Vaccinations must be kept up to date. $25 dollar pet fee monthly.
Smoking Allowed
Designated Smoking Area Available
Alcohol Allowed
Honor DO NOT Resuscitate
Family Council Available
Allow smoking outside in designated areas but must use receptacles when disposing of cigarettes.
Staffing
Key information about the people who lead and staff this community.
Director of NursingNIKOLE SNYDER
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Email
[email protected]
Fax(330) 477-5327
HousekeepingYes
Spacious Apartments
24-Hour Family Access
Scheduled Outings
Personalized Fitness Programs
Therapy Services
Convenient Transportation
Comfortable Living Spaces
Nutritious Meals
Entertainment And Connectivity
Pet-Friendly Environment
ActivitiesEngaging activities and events including art classes and spiritual pursuits.
Specific ProgramsShort-Term Respite Care, Wellness Programs
Religious ServicesYes
Assisted Living$3,775 per month
Memory Care$3,775 per month
Short-Term Stay$200 per day
Food DescriptionChef-prepared meals tailored to meet dietary needs and preferences.
What does this home offer?
Pets Allowed
Room Sizes: 280 / 465 / 575 sq. ft
Housing Options: Studio / 1 Bed
Transportation Services
Fitness and Recreation
Types of Care at AVIVA Hills
Assisted Living
Memory Care
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
1 Worse
Metrics worse than Ohio average:
• Total citations (50% above) 0 Better No metrics in this bucket.
• Total citations (50% above) 0 Better No metrics in this bucket.
Latest Inspection
October 7, 2025
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 2 | This facility has 50% more total citations than a typical Ohio assisted living residence (3 vs. OH avg 2).↑ 50% worse |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
87 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
92 / 100
Ohio average: 89 / 100
Environment
95 / 100
Ohio average: 95 / 100
Moving in
80 / 100
Ohio average: 82 / 100
Facility culture
87 / 100
Ohio average: 86 / 100
Caregivers
88 / 100
Ohio average: 89 / 100
Spending time
79 / 100
Ohio average: 80 / 100
Meals and dining
87 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility37/100
Ohio average46/100
Did (Do) the therapists help you set goals?
This facility90/100
Ohio average89/100
Did (Does) the therapy help you meet your goals?
This facility90/100
Ohio average88/100
Can you decide how to spend your day?
This facility93/100
Ohio average94/100
Did (Do) you know who to speak to about your therapy progress?
This facility100/100
Ohio average85/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Can you find a place to be alone if you want to be alone?
This facility86/100
Ohio average96/100
Can you enjoy the outdoors if you want to?
This facility89/100
Ohio average91/100
Are your personal items safe here?
This facility90/100
Ohio average92/100
Are you able to get around the building if you want to?
This facility97/100
Ohio average95/100
Is it easy for you to get around in your room (or apartment)?
This facility97/100
Ohio average96/100
Is it very clean here?
This facility100/100
Ohio average96/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to AVIVA HILLS?
This facility63/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility83/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility96/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility79/100
Ohio average78/100
Are your concerns taken care of in a timely way?
This facility82/100
Ohio average86/100
Are you friends with anyone who lives here?
This facility82/100
Ohio average81/100
Do the people who work here go above and beyond to give you a good life?
This facility83/100
Ohio average87/100
Do the people who work here seem happy to work here?
This facility86/100
Ohio average92/100
Are you encouraged to speak up about things you don’t like here?
This facility86/100
Ohio average81/100
Would you highly recommend AVIVA HILLS to someone who needs this type of care?
This facility93/100
Ohio average89/100
Overall, are you satisfied with the care you receive here?
This facility96/100
Ohio average94/100
Are you as involved in decisions about your care as you want to be?
This facility96/100
Ohio average85/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here check on you often enough to see if you need anything?
This facility75/100
Ohio average81/100
Do the same people take care of you most of the time?
This facility79/100
Ohio average84/100
Do the people who work here do things the way you want them done?
This facility81/100
Ohio average88/100
Do the people who care for you explain your care and services to you?
This facility81/100
Ohio average85/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility82/100
Ohio average85/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility89/100
Ohio average95/100
Do the people who work here do everything they can to protect you from getting sick?
This facility93/100
Ohio average94/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility93/100
Ohio average96/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility100/100
Ohio average90/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility100/100
Ohio average92/100
Do the people who work here ever get angry at you?
This facility100/100
Ohio average88/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are there enjoyable things to do on the weekends, if you want?
This facility45/100
Ohio average63/100
Do you have enough opportunities to go on outings and special events?
This facility64/100
Ohio average73/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility77/100
Ohio average83/100
Do you have something to look forward to most days?
This facility83/100
Ohio average77/100
Do you usually enjoy how you spend your time?
This facility83/100
Ohio average87/100
Are you as connected to the community as you want to be?
This facility84/100
Ohio average71/100
Do you like the activities here?
This facility86/100
Ohio average83/100
Are you able to do the activities offered here, if you want?
This facility93/100
Ohio average93/100
Do you feel included in life here?
This facility97/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility69/100
Ohio average68/100
Does the menu change often enough?
This facility83/100
Ohio average77/100
Do you get enough fresh food options here?
This facility86/100
Ohio average81/100
Do you look forward to mealtimes?
This facility86/100
Ohio average80/100
Do you like the food here?
This facility96/100
Ohio average81/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Family satisfaction survey results
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Average score
71 / 100
Ohio average: 77 / 100
Latest survey results
Care and services
75 / 100
Ohio average: 80 / 100
Environment
71 / 100
Ohio average: 78 / 100
Moving in
86 / 100
Ohio average: 85 / 100
Facility culture
73 / 100
Ohio average: 78 / 100
Caregivers
76 / 100
Ohio average: 78 / 100
Spending time
60 / 100
Ohio average: 68 / 100
Meals and dining
66 / 100
Ohio average: 67 / 100
How often family visits residents at AVIVA Hills
Profile of respondents of this survey
Daily
3.8
Several times a week
30.8
Once a week
34.6
Two to three times a month
15.4
Once a month
0.0
Few times a year
15.4
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does this living arrangement help the resident maintain their independence?:
This facility78/100
Ohio average84/100
Do you have enough opportunities for input into decisions about your resident’s care?:
This facility77/100
Ohio average78/100
Do you get enough information to make decisions with or about your resident?:
This facility74/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is the residential care facility thoroughly clean?:
This facility75/100
Ohio average83/100
Can the resident get outside often enough?:
This facility68/100
Ohio average74/100
Are the resident’s belongings safe?:
This facility71/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
When the resident moved in, were you given thorough information to help you know
This facility—/100
Ohio average—/100
what to expect?:
This facility89/100
Ohio average85/100
Was the resident given a thorough orientation to residential care?:
This facility81/100
Ohio average80/100
Did you feel warmly welcomed as a new family member?:
This facility90/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Are you encouraged to speak up when you have a problem?:
This facility79/100
Ohio average83/100
Are your concerns addressed in a timely way?:
This facility79/100
Ohio average78/100
Are you kept well informed about how things are going with your resident?:
This facility75/100
Ohio average76/100
Do the staff seem happy to work at the residential care facility?:
This facility67/100
Ohio average77/100
Do the staff go above and beyond to give your resident a good life?:
This facility71/100
Ohio average76/100
Do you feel confident that staff would help your resident beyond their personal care
This facility—/100
Ohio average—/100
needs if you could not (eg, paperwork, purchasing clothing)?:
This facility61/100
Ohio average69/100
Do you have peace of mind about the care your resident is getting when you aren’t at
This facility—/100
Ohio average—/100
the residential care facility?:
This facility80/100
Ohio average82/100
Would you highly recommend this residential care facility to a family member or friend?:
This facility73/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Do you feel confident the staff is knowledgeable about the resident’s medical
This facility—/100
Ohio average—/100
condition(s) and treatment(s)?:
This facility76/100
Ohio average79/100
Do the staff know what the resident likes and doesn’t like?:
This facility79/100
Ohio average79/100
Do the staff regularly check to see if the resident needs anything?:
This facility75/100
Ohio average77/100
Have you gotten to know the staff who care for your resident?:
This facility71/100
Ohio average78/100
Do the staff encourage your resident to be as independent as they are able to be?:
This facility82/100
Ohio average82/100
Do you feel confident staff would come quickly anytime your resident needed help?:
This facility76/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does the resident have something enjoyable to look forward to most days?:
This facility67/100
Ohio average71/100
Do the staff do a good job keeping the resident connected to the community?:
This facility68/100
Ohio average72/100
Does the resident have plenty of opportunities to do things that are meaningful to them?:
This facility67/100
Ohio average71/100
Does the residential care facility have enough opportunities for your resident to go on
This facility—/100
Ohio average—/100
special outings and events?:
This facility49/100
Ohio average63/100
Does the resident like the provided activities?:
This facility51/100
Ohio average69/100
Does the residential care facility provide things the resident enjoys doing on the
This facility—/100
Ohio average—/100
weekend?:
This facility47/100
Ohio average56/100
Do you have plenty of opportunities to be involved in the residential care facility?:
This facility62/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is there a lot of variety in the meals?:
This facility76/100
Ohio average70/100
Are you included in mealtimes if you want to be?:
This facility56/100
Ohio average65/100
Is the food good?:
This facility72/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
Living Spaces & Floor Plans for AVIVA Hills
Aviva Hills Layout1
Aviva Hills Layout2
Aviva Hills Layout3
Financial Assistance for
Assisted Living in Ohio
AVIVA Hills is located in Canton, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Places of interest near AVIVA Hills
4.1 miles from city center
Estimated distance in miles from Canton's city center to AVIVA Hills's address, calculated via Google Maps.
— 1.5 miles to nearest hospital (Stark Women's Center)
Calculate Travel Distance to AVIVA Hills
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Compare Assisted Living around Canton
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| AVIVA Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Canton | 82 | Yes | 60 | Studio / 1 Bed | - | Shelly Williams | 87 | 3 |
| Brookdale Canton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Canton | 42 | Yes | 14 | Studio / 1 Bed | A+ | - | 80 | - |
| The Inn at Whitewood Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | North Canton | 7 | Yes | 22 | Studio / 1 Bed | A+ | - | 85 | - |
| Glenwood Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Canton (Edgefield) | - | No | 55 | Studio / 1 Bed | - | - | - | - |
| Tapestry Senior Living – Wickliffe |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Wickliffe | - | Yes | 44 | Studio / 1 Bed | - | - | - | - |
Guides for Better Senior Living
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Frequently Asked Questions about AVIVA Hills
Who is the Director of Nursing at AVIVA Hills?
Nikole Snyder is the Director of Nursing at AVIVA Hills.
Is AVIVA Hills in a walkable area?
AVIVA Hills has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the best email address for AVIVA Hills?
The team at AVIVA Hills can be reached at [email protected].
Who is the administrator of AVIVA Hills?
Shelly Williams is the administrator of AVIVA Hills.
How many beds does AVIVA Hills have?
AVIVA Hills has 82 beds.
Has AVIVA Hills had any recent deficiencies or citations?
AVIVA Hills has had 3 recently reported deficiencies.
Are there photos of AVIVA Hills?
Yes — there are 22 photos of AVIVA Hills in the photo gallery on this page.
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