Inspection Reports for
Bailey Creek Health and Rehab

1621 East 42nd St, Texarkana, AR, 71854

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 12.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

137% worse than Arkansas average
Arkansas average: 5.2 deficiencies/year

Deficiencies per year

24 18 12 6 0
2022
2023
2024

Occupancy

Latest occupancy rate 64% occupied

Based on a September 2024 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% Jul 2022 Feb 2024 Sep 2024

Inspection Report

Routine
Census: 74 Deficiencies: 9 Date: Sep 6, 2024

Visit Reason
The inspection was conducted as a routine regulatory oversight visit to assess compliance with healthcare facility regulations and standards.

Findings
The facility was found deficient in multiple areas including failure to ensure resident privacy and dignity, inadequate notification of hospital transfers and bed hold policies, unsafe environmental hazards, improper medication storage, failure to follow dietary and infection control standards, and insufficient dementia training for nursing aides.

Deficiencies (9)
Failed to ensure privacy and dignity of residents during shower transport, exposing Resident #33.
Failed to provide written notification of transfer/discharge reason to Resident #31 and/or representative.
Failed to provide written notification of bed hold policy to Resident #31 and/or representative.
Cleaning carts were unlocked, exposing chemicals; sharp jagged plastic on air conditioner frame not repaired, risking injury to Resident #17.
Medications were not stored locked on treatment cart and were left at bedside for Residents #61 and #375.
Meals were not prepared or served according to planned menu portions affecting residents on pureed, mechanical soft, and regular diets.
Ice scoop holder was unclean; opened food items in freezer were unsealed; dietary staff failed to practice proper handwashing and food handling.
Staff failed to wear appropriate PPE (isolation gowns) when interacting with Resident #1 on Enhanced Barrier Precautions.
Failed to provide dementia training to all nursing aides; only closed unit received training, leaving 18 residents potentially affected.
Report Facts
Residents affected: 1 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 2 Residents affected: 5 Residents affected: 20 Residents affected: 47 Residents affected: 74 Residents affected: 1 Residents affected: 18

Employees mentioned
NameTitleContext
Certified Nursing Assistant #9CNAConfirmed Resident #33 should have been covered during shower transport
Certified Nursing Assistant #10CNAConfirmed residents should be covered when transported from shower
Certified Nursing Assistant #11CNAConfirmed sheet should be used to cover residents during transport
Director of NursingDONConfirmed staff expectations for covering residents and medication storage policies
Registered Nurse #7RNConfirmed medication storage concerns and air conditioner hazard
Registered Nurse #8RNConfirmed treatment cart should be locked when unattended
Dietary Staff #2Dietary CookObserved improper meal portioning and poor hand hygiene
Dietary Staff #3Dietary CookObserved improper meal portioning and poor hand hygiene
Dietary Aide #3Dietary AideObserved poor hand hygiene and food handling practices
Dietary Aide #4Dietary AideObserved poor hand hygiene and food handling practices
Licensed Practical Nurse #1LPNObserved not wearing gown during Enhanced Barrier Precautions care
AdministratorAdministratorConfirmed missing transfer and bed hold notifications and policy gaps
Certified Nursing Assistant #12CNAReported no dementia training
Certified Nursing Assistant #13CNAReported no dementia training

Inspection Report

Routine
Census: 74 Deficiencies: 9 Date: Sep 6, 2024

Visit Reason
The inspection was conducted as a routine regulatory oversight visit to assess compliance with healthcare facility regulations, including resident rights, safety, medication management, nutrition, infection control, and staff training.

Findings
The facility was found deficient in multiple areas including failure to ensure resident dignity during transport, lack of timely notification for hospital transfers and bed hold policies, unsecured cleaning carts and hazardous equipment, improper medication storage, failure to follow planned menus, poor food safety and hygiene practices, inadequate infection control PPE use, and insufficient dementia training for nursing aides.

Deficiencies (9)
Failed to ensure privacy and dignity of residents during transport from shower, with resident exposed.
Failed to provide timely written notification of hospital transfer reason to resident or representative.
Failed to provide written notification of bed hold policy to resident or representative upon hospital transfer.
Failed to ensure cleaning carts were locked to prevent resident access to chemicals; hazardous broken air conditioner frame not repaired.
Failed to ensure medications were stored locked and not left unattended or at bedside.
Failed to prepare and serve meals according to planned menu portions for pureed, mechanical soft, and regular diets.
Failed to maintain ice scoop holder clean, seal opened food items, and ensure dietary staff practiced proper hand hygiene.
Failed to ensure staff wore appropriate PPE (gowns) when providing care to resident on Enhanced Barrier Precautions.
Failed to provide dementia training to all nursing aides to meet resident care needs.
Report Facts
Residents affected: 1 Residents affected: 2 Residents affected: 1 Residents affected: 2 Residents affected: 5 Residents affected: 20 Residents affected: 47 Total census: 74 Residents affected: 18

Employees mentioned
NameTitleContext
Certified Nursing Assistant #9CNAConfirmed resident should have been covered during transport from shower
Certified Nursing Assistant #10CNAConfirmed residents should be covered during transport from shower
Certified Nursing Assistant #11CNAConfirmed sheet should be used to cover residents during transport
Director of NursingDONConfirmed staff expectations for covering residents during transport and medication storage policies
Registered Nurse #7RNConfirmed hazardous broken air conditioner and medication storage concerns
Registered Nurse #8RNConfirmed treatment cart should be locked when unattended
Dietary Employee #2Dietary CookObserved improper meal portioning and poor hand hygiene
Dietary Employee #3Dietary Cook/AideObserved improper meal portioning and poor hand hygiene
Dietary Employee #4Dietary AideObserved poor hand hygiene
Licensed Practical Nurse #1LPNObserved not wearing gown during care of resident on Enhanced Barrier Precautions
Certified Nursing Assistant #12CNAReported no dementia training received
Certified Nursing Assistant #13CNAReported no dementia training received

Inspection Report

Complaint Investigation
Census: 62 Deficiencies: 1 Date: Feb 27, 2024

Visit Reason
The inspection was conducted to investigate allegations of verbal abuse by a Certified Nursing Assistant (CNA #1) against multiple residents, including threats and inappropriate behavior reported by residents #2, #3, and #4.

Complaint Details
The complaint investigation involved allegations against CNA #1 for verbal abuse and threatening behavior towards Residents #2, #3, #4, and #6. The facility initially found the allegations unsubstantiated, but residents reported continued mistreatment and retaliation. The Administrator admitted to unsubstituting the abuse allegation to protect employees and acknowledged a personality conflict. Multiple residents had cognitive assessments documented, with some residents severely cognitively impaired.
Findings
The facility failed to ensure a thorough investigation of verbal abuse allegations involving CNA #1. The investigation was deemed unsubstantiated by the facility, but residents reported ongoing issues and dissatisfaction with the handling of the complaints. The CNA was suspended during the investigation and later reassigned to avoid contact with certain residents.

Deficiencies (1)
Failed to ensure an allegation of verbal abuse was thoroughly investigated for 3 of 5 case mix residents, placing all 62 residents at risk for verbal abuse.
Report Facts
Residents at risk: 62 Residents involved in complaint: 5 BIMS scores: 15 BIMS score: 3

Employees mentioned
NameTitleContext
CNA #1Certified Nursing AssistantNamed in multiple verbal abuse and threatening behavior allegations
AdministratorInterviewed regarding the investigation and unsubstituted the abuse allegation
Director of NursingDirector of NursingProvided facility policies on abuse prevention and was involved in handling complaints

Inspection Report

Complaint Investigation
Census: 62 Deficiencies: 1 Date: Feb 27, 2024

Visit Reason
The investigation was conducted due to allegations of verbal abuse by a Certified Nursing Assistant (CNA #1) towards multiple residents, including threats and inappropriate behavior, reported by residents and staff.

Complaint Details
The complaint investigation involved allegations that CNA #1 verbally abused Residents #2, #3, and #4, including threats of physical assault and discriminatory behavior. The facility concluded the incident was unsubstantiated, but residents reported continued verbal mistreatment and dissatisfaction with the investigation outcome.
Findings
The facility failed to thoroughly investigate allegations of verbal abuse involving CNA #1 towards Residents #2, #3, and #4, placing all 62 residents at risk. The investigation was deemed unsubstantiated by the facility, but residents reported ongoing issues and dissatisfaction with the handling of the complaints.

Deficiencies (1)
Failed to ensure an allegation of verbal abuse was thoroughly investigated for 3 residents, placing all residents at risk for verbal abuse.
Report Facts
Residents affected: 3 Residents at risk: 62 BIMS scores: 15 BIMS scores: 3

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jan 3, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding a resident fall incident that occurred in November 2023, focusing on whether staff followed the resident's care plan to prevent accidents.

Complaint Details
The complaint investigation was substantiated by findings that staff did not follow the care plan requiring two-person assistance for Resident #1, resulting in a fall on 11/17/2023. The resident sustained a head injury, was hospitalized, returned with hospice care, and passed away on 1/26/2024. Witness statements confirmed the fall occurred during one-person care despite the care plan.
Findings
The facility failed to ensure residents were free from accidents by allowing staff to not follow the resident's care plan, resulting in a fall of Resident #1 on 11/17/2023. The resident required hospital care and later passed away. The investigation revealed discrepancies in staff adherence to the care plan, which required two-person assistance, but care was often provided by one person.

Deficiencies (1)
Failure to ensure residents were free from accidents by not following the resident's care plan, leading to a fall with injury.
Report Facts
Date of fall: Nov 17, 2023 Date of death: Jan 26, 2024 Dates of care plan completion: 10/19/23, 7/24/23, 4/25/23

Employees mentioned
NameTitleContext
Licensed Practical NursePrepared progress note and witnessed fall report
Certified Nursing Aide #1Witness to fall and provided care alone despite two-person assist requirement
Director of NursingCreated nursing incident and accident follow-up note and commented on care plan usage
AdministratorProvided documents and statements regarding the fall and care plan

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jan 3, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding a fall incident involving Resident #1 that occurred in November 2023. The investigation focused on whether staff followed the resident's care plan to prevent accidents.

Complaint Details
The complaint investigation was substantiated based on the findings that staff did not follow the care plan requiring two-person assistance for Resident #1, leading to a fall on 11/17/2023. The resident was found on the floor with a head injury and later passed away on 1/26/2024 related to electrolyte imbalance. Witness statements confirmed the CNA was providing care alone despite the care plan.
Findings
The facility failed to ensure residents were free from accidents by allowing staff to not follow Resident #1's care plan, which required two-person assistance for bed mobility, dressing, and toileting. A fall occurred on 11/17/2023 when a CNA provided care alone, resulting in the resident falling out of bed and sustaining a head injury. The care plan was not consistently followed, and documentation was incomplete.

Deficiencies (1)
Failure to ensure residents were free from accidents by not following Resident #1's care plan requiring two-person assistance, resulting in a fall and injury.
Report Facts
Date of fall incident: Nov 17, 2023 Date of survey completion: Jan 3, 2024

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NursePrepared progress note documenting Resident #1's fall and hospital transfer
CNA #1Certified Nursing AideWitness to the fall and provided care alone contrary to care plan
Director of NursingDirector of NursingCreated nursing incident and accident follow-up note and commented on care plan adherence
AdministratorAdministratorProvided documents and statements regarding the fall and care plan

Inspection Report

Annual Inspection
Deficiencies: 4 Date: Nov 3, 2023

Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements related to resident care, environment, and safety at Bailey Creek Health and Rehab.

Findings
The facility was found deficient in maintaining a safe, clean, and homelike environment, including issues with dirty air-conditioning/heating units and corroded sinks. Deficiencies were also noted in care planning for oxygen use, personal hygiene related to fingernail care for dependent residents, and failure to post oxygen in use signage for residents requiring oxygen therapy.

Deficiencies (4)
Failed to provide a clean, comfortable, safe homelike environment; dirty AC/HT units and corroded lavatory sinks in multiple resident rooms.
Failed to develop and implement a comprehensive person-centered care plan for oxygen use for one resident with physician orders for oxygen.
Failed to ensure fingernails were clean, groomed, and free from jagged edges for two residents dependent on staff for fingernail care.
Failed to post signage indicating oxygen in use for one resident with physician order for oxygen.
Report Facts
Residents sampled for oxygen use care plan: 5 Residents sampled for fingernail care: 14 Residents affected by fingernail care deficiency: 2 Residents affected by oxygen signage deficiency: 1

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NurseDiscussed responsibility and frequency of nail care for Resident #26 and performed nail trimming.
Licensed Practical Nurse #2Licensed Practical NurseDiscussed oxygen use and signage importance for Resident #5.
Director of NursingDirector of NursingProvided information on responsibility for nail care and oxygen signage.
Certified Nursing Assistant #1Certified Nursing AssistantProvided information about Resident #8's refusal of nail care and importance of nail hygiene.
Certified Nursing Assistant #2Certified Nursing AssistantAccompanied surveyor to Resident #8's room and described nail condition.
AdministratorAdministratorDiscussed maintenance responsibility for AC/HT units and sink repairs.
Maintenance DirectorMaintenance DirectorReported ordering faucet replacement for corroded sink.

Inspection Report

Annual Inspection
Deficiencies: 4 Date: Nov 3, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, environment, and safety at Bailey Creek Health and Rehab.

Findings
The facility was found deficient in maintaining a clean and safe environment, including dirty air-conditioning/heating units and corroded sinks. Care planning deficiencies were noted for oxygen use for a resident. Additionally, inadequate personal hygiene care was observed, specifically untrimmed and unclean fingernails for some residents. The facility also failed to post required oxygen in use signage for a resident using oxygen therapy.

Deficiencies (4)
Failed to provide a clean, comfortable, safe homelike environment; dirty AC/HT units and corroded sinks observed in multiple rooms.
Failed to develop and implement a comprehensive person-centered care plan for oxygen use for one resident.
Failed to ensure fingernails were clean, groomed, and free from jagged edges for two residents dependent on staff for fingernail care.
Failed to post signage indicating oxygen in use for one resident with physician order for oxygen.
Report Facts
Residents sampled for oxygen use care plan: 5 Residents sampled for fingernail care: 14 Residents affected by fingernail care deficiency: 2 Residents affected by oxygen signage deficiency: 1

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NurseDescribed fingernail care responsibilities and interactions with Resident #26 regarding nail trimming.
Director of NursingDirector of NursingProvided information on responsibilities for nail care and oxygen signage.
Licensed Practical Nurse #2Licensed Practical NurseDiscussed oxygen use and signage importance for Resident #5.
Certified Nursing Assistant #1Certified Nursing AssistantCommented on Resident #8's refusal of nail care and importance of nail hygiene.
Certified Nursing Assistant #2Certified Nursing AssistantDescribed condition of Resident #8's nails.

Inspection Report

Routine
Census: 63 Deficiencies: 2 Date: Jul 29, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory standards related to maintaining a safe, clean, and comfortable environment for residents, including housekeeping, maintenance, and food safety practices.

Findings
The facility was found to have multiple deficiencies including poor maintenance and cleanliness of bathrooms and ceilings, unsafe storage of equipment, and food safety violations such as uncovered food items, unclean kitchen vents, and improper hand hygiene among dietary staff. These issues posed minimal harm or potential for actual harm to residents.

Deficiencies (2)
Failure to maintain bath and shower rooms on the 300 Hall in good repair and prevent equipment clutter causing potential accidents; presence of dark brown stains on ceiling tiles in resident rooms and hallways.
Failure to ensure staff washed hands before handling clean equipment and failure to maintain food items covered or sealed to prevent cross contamination; unclean kitchen vents and ice scoop holder; presence of rust, grease, and residue in kitchen and storage areas.
Report Facts
Residents affected: 62 Total census: 63 Date survey completed: Jul 29, 2022

Inspection Report

Routine
Census: 63 Deficiencies: 5 Date: Jul 29, 2022

Visit Reason
The inspection was conducted to evaluate compliance with health and safety regulations related to maintaining a safe, clean, and homelike environment, as well as food safety and sanitation practices in the facility's kitchen.

Findings
The facility failed to maintain the bath and shower rooms and resident rooms in good repair, with issues such as stained ceiling tiles, broken tiles, and cluttered bathrooms posing potential hazards. Additionally, the kitchen had multiple sanitation violations including uncovered food items, unwashed hands by staff, rust and residue on equipment, and contaminated ice scoop holders, all posing risks of foodborne illness.

Deficiencies (5)
Failure to maintain bath and shower rooms and resident rooms in good repair, including stained ceiling tiles, broken tiles, and cluttered bathrooms.
Failure to ensure staff washed hands before handling clean equipment and food, leading to potential foodborne illness.
Food items stored uncovered or unsealed in refrigerator and freezer, risking cross contamination.
Kitchen vents and equipment had rust and residue, compromising sanitary conditions.
Ice scoop holder contaminated with black residue and standing water, risking contamination of ice used by residents.
Report Facts
Residents affected: 62 Total census: 63 Date survey completed: Jul 29, 2022

Employees mentioned
NameTitleContext
Dietary SupervisorInterviewed regarding food storage and sanitation issues
Dietary Employee #1Observed handling glasses without washing hands
Dietary Employee #2Observed contaminating gloves by handling phone before food
Dietary Employee #3Observed contaminating gloves while handling food
Certified Nursing Assistant #1Distributed ice to residents and described ice chest condition
Housekeeper #1Interviewed about bathroom access and conditions
AdministratorShown areas of disrepair and notified of findings

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