Occupancy rate
94%
In line with New Hampshire averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in New Hampshire
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Bedford Hills
Nursing Home in New Hampshire
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Bedford Hills
Bedford Hills Rehabilitation & Skilled Nursing Center is a 147-bed facility located in Bedford, New Hampshire. It offers post-hospital short-term rehabilitation, compassionate long-term care, and a secure Memory Support unit for individuals with Alzheimer's and dementia. The center has received a Bronze AHCA Quality Award and is a partner in the We Honor Veterans program.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
147
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.2%
Residents per day (avg)
135
Occupancy rate
94.2%
Residents per day (avg)
135
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
36% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
48% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$25.6M
Operating loss
-$1.1M
Privately-owned community
Operated by a business corporation.
Home revenue
$25.6M
Operating loss
-$1.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$26.7M
147-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with New Hampshire averageOccupied beds
138 / 147
Average residents
80 per day
Facility TypeNursing Home
StatusActive
IssuanceSeptember 1, 2025
CountyCarroll
License Number04772
CMS Certification Number305060
AccreditationsBronze AHCA Quality Award recipient
AwardsBronze AHCA Quality Award recipient
Inspection RatingDEFICIENCY-FREE SURVEY
Bedford Hills is administrated by Heidi M Forrence.
Rehabilitation Services
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Short Stay Care
Long Term Care
Memory Support
Rehabilitation Therapy
Specific ProgramsShort Stay Care, Long Term Care, Memory Support, Rehabilitation Therapy
Health Inspection History
Inspections
Total health inspections
4
New Hampshire average 3.5
Last Health inspection on Oct 2024
Total health citations
8
New Hampshire average 14.4
Citations per inspection
2
New Hampshire average 3.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 8 citations resulted from standard inspections; 2 of 8 resulted from complaint investigations; and 1 of 8 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than New Hampshire averageNew Hampshire average: 0.2
Serious Health citations
0
0
100% better than New Hampshire averageNew Hampshire average: 0.1
1 critical citation
0 serious citations
5 moderate citations
2 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 03, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 03, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 31, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 31, 2024
Corrected
Care Planning minor citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 31, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 31, 2024
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jul 31, 2024
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jul 31, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around New Hampshire The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Filter by care type
Cedar Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Portsmouth
102
78.6%
-3%
3.30
-23%
0
7
2.3
0
84
-
$11.0M
$5.7M
51.4%
305082
Bedford Nursing and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Bedford
102
76.1%
-6%
3.05
-29%
0
15
5.0
0
86
Woh Llc
$9.4M
$5.6M
59.8%
305086
Bedford Hills
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Bedford
147
94.2%
+16%
3.33
-22%
1
8
2.0
1
135
Forrence, Heidi
$25.6M
$8.5M
33.2%
305060
Alpine Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Keene
85
84.4%
+4%
3.21
-25%
0
17
5.7
0
73
White Mountain Peak Healthcare Llc
$8.5M
$3.8M
44.8%
305062
Brookdale Spruce Wood
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Durham
80
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
Places of interest near Bedford Hills
1.8 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
140
Employees
134
Contractors
6
Staff to resident ratio
1.04:1
44% worse than New Hampshire averageNew Hampshire average ratio: 1.87:1
Avg staff/day
63
Average shift
8 hours
0% compared with New Hampshire averageNew Hampshire average: 7.8 hours
Total staff hours (quarter)
45,772
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
61
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
1.1%
502 contractor hours this quarter
Occupational Therapy Assistant: 3
Medication Aide/Technician: 1
Certified Nursing Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 60 | 1 | 61 | 18,256 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 28 | 0 | 28 | 11,080 | 91 | 100% | 9 |
| Registered Nurse | 21 | 0 | 21 | 6,708 | 91 | 100% | 8.7 |
| Medication Aide/Technician | 7 | 1 | 8 | 2,845 | 91 | 100% | 8.1 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,895 | 91 | 100% | 6 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,497 | 65 | 71% | 7.8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,457 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 502 | 60 | 66% | 8.4 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 421 | 67 | 74% | 6.3 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 74 | 34 | 37% | 1.9 |
| Medical Director | 0 | 1 | 1 | 30 | 6 | 7% | 5 |
61 Certified Nursing Assistant
% of Days
100%
28 Licensed Practical Nurse
% of Days
100%
21 Registered Nurse
% of Days
100%
8 Medication Aide/Technician
% of Days
100%
8 Other Dietary Services Staff
% of Days
100%
3 Mental Health Service Worker
% of Days
71%
3 Clinical Nurse Specialist
% of Days
71%
1 Nurse Practitioner
% of Days
70%
1 RN Director of Nursing
% of Days
66%
1 Administrator
% of Days
68%
1 Dietitian
% of Days
74%
3 Occupational Therapy Assistant
% of Days
37%
1 Medical Director
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
135 residents
Residents by payment source
Medicare
14 residents (10.4%)
Medicaid
105 residents (77.8%)
Private pay or other
16 residents (11.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
8% worse than New Hampshire averageNew Hampshire average: 11.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.2
9% worse than New Hampshire averageNew Hampshire average: 23.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
24.4%
Percent of long-stay residents whose need for help with daily activities has increased
24.4%
11% worse than New Hampshire averageNew Hampshire average: 21.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.0%
Percent of long-stay residents whose ability to move independently worsened
22.0%
8% worse than New Hampshire averageNew Hampshire average: 20.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.4%
8% worse than New Hampshire averageNew Hampshire average: 27.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
13% worse than New Hampshire averageNew Hampshire average: 4.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.8%
Percent of long-stay high risk residents with pressure ulcers
3.8%
16% better than New Hampshire averageNew Hampshire average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.1%
Percent of long-stay residents with a urinary tract infection
4.1%
64% worse than New Hampshire averageNew Hampshire average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
5% worse than New Hampshire averageNew Hampshire average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.1%
Percent of long-stay residents who have depressive symptoms
7.1%
14% better than New Hampshire averageNew Hampshire average: 8.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
25.0%
Percent of long-stay residents who received an antipsychotic medication
25.0%
44% worse than New Hampshire averageNew Hampshire average: 17.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
In line with New Hampshire averageNew Hampshire average: 96.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
In line with New Hampshire averageNew Hampshire average: 98.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.7%
17% worse than New Hampshire averageNew Hampshire average: 83.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
97% worse than New Hampshire averageNew Hampshire average: 1.6%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
79.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
79.6%
In line with New Hampshire averageNew Hampshire average: 83.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$16K
50% lower than New Hampshire averageNew Hampshire average: $33K
Number of fines
1
48% fewer fines than New Hampshire averageNew Hampshire average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Hampshire averageNew Hampshire average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$16K
New Hampshire average
$33K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2024
$16K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Bedford Hills based on CMS SNF Cost Reports.
Occupancy Rate
94.2%
↑ 1.2pp vs 2022
Net Income
-$1.1M
↑ ~$717.0K vs 2022
Total Payroll
$12.8M
↓ ~$425.9K vs 2022
Profit Margin
-4.3%
↑ 3.0pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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