Inspection Reports for Bella Vista: A Ciel Senior Living Community

1825 W Emelita Ave, Mesa, AZ 85202, AZ

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Inspection Report Summary

The most recent inspection on September 20, 2024, found no deficiencies during the on-site compliance review. Earlier inspections showed some challenges, including multiple deficiencies in late 2022 related to fall prevention training, policy implementation, caregiver skills verification, orientation, personnel records, service plan reviews, and resident acceptance criteria. Enforcement actions in early 2023 resulted in fines totaling $2,500 for issues with CPR training policies, caregiver skill verification, and personnel record maintenance, which were paid in full. Complaint investigations since then were unsubstantiated or found no deficiencies, except for one substantiated personnel record issue in late 2022. The inspection history indicates improvement, with recent inspections showing no deficiencies following prior citations and enforcement actions.

Deficiencies (last 3 years)

Deficiencies (over 3 years) 2.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

27% better than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

8 6 4 2 0
2022
2023
2024
Inspection Report Annual Inspection Capacity: 36 Deficiencies: 0 Sep 20, 2024
Visit Reason
No deficiencies were found during the on-site compliance inspection conducted on September 20, 2024.
Findings
No deficiencies were found during the on-site compliance inspection conducted on September 20, 2024.
Inspection Report Complaint Investigation Capacity: 36 Deficiencies: 0 May 16, 2024
Visit Reason
An on-site investigation of complaint AZ00210426 was conducted and no deficiencies were cited.
Findings
An on-site investigation of complaint AZ00210426 was conducted and no deficiencies were cited.
Complaint Details
Complaint AZ00210426 investigated with no deficiencies cited.
Inspection Report Complaint Investigation Capacity: 36 Deficiencies: 0 May 4, 2023
Visit Reason
An off-site investigation of complaint AZ00190359 was conducted and no deficiencies were cited.
Findings
An off-site investigation of complaint AZ00190359 was conducted and no deficiencies were cited.
Complaint Details
Complaint AZ00190359 investigated with no deficiencies cited.
Enforcement Action Enforcement Fines: 3 Total: $1,250.00 Mar 14, 2023
Summary
The facility was found non-compliant in multiple areas including CPR policy implementation, caregiver skill verification, and personnel record maintenance, resulting in civil fines totaling $1250.
Fines & Penalties (3)
AmountReasonStatus
$500.00Failure to ensure policies and procedures were established, documented, and implemented to protect health and safety of a resident including CPR training and documentation.
$250.00Failure to ensure caregiver's or assistant caregiver's skills and knowledge were verified and documented before providing physical health services.
$500.00Failure to ensure personnel record for each employee included documentation of CPR and first aid training.
Enforcement Action Enforcement Fines: 1 Total: $1,250.00 Feb 28, 2023
Summary
The facility was fined $1,250.00 which has been paid in full as part of the enforcement action.
Fines & Penalties (1)
AmountReasonStatus
$1,250.00Fine associated with enforcement action #00113745Paid
Inspection Report Annual Inspection Capacity: 36 Deficiencies: 7 Nov 30, 2022
Visit Reason
Seven deficiencies were found related to fall prevention training, policy implementation, caregiver skills verification, orientation, personnel records, service plan reviews, and resident acceptance criteria.
Findings
Seven deficiencies were found related to fall prevention training, policy implementation, caregiver skills verification, orientation, personnel records, service plan reviews, and resident acceptance criteria.
Deficiencies (7)
Description
36-420.01 — Fall prevention and training programs
C. — Policies and procedures establishment and implementation
A.4.a — Caregiver skills verification
A.9 — Caregiver orientation
C.1.c.vii — Personnel record CPR documentation
A.4 — Resident service plan review
B. — Resident acceptance criteria
Inspection Report Complaint Investigation Capacity: 36 Deficiencies: 1 Nov 30, 2022
Visit Reason
One deficiency was cited related to personnel record compliance during an on-site complaint investigation with one substantiated allegation.
Findings
One deficiency was cited related to personnel record compliance during an on-site complaint investigation with one substantiated allegation.
Complaint Details
Complaint AZ00188261 investigated with one substantiated allegation and one deficiency cited.
Deficiencies (1)
Description
C.1.c.ix — Personnel record compliance documentation

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