Inspection Reports for Bella Vista: A Ciel Senior Living Community
1825 W Emelita Ave, Mesa, AZ 85202, AZ
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Inspection Report
Annual Inspection
Capacity: 36
Deficiencies: 8
Sep 20, 2024
Visit Reason
State-compiled facility profile showing 5 inspections from 2022-2024 with deficiency history and complaint investigations.
Findings
Across five inspections, including annual and complaint investigations, the facility had a total of eight deficiencies primarily related to staff training, personnel records, and resident care plans. Three complaint investigations found no deficiencies except one substantiated allegation in 2022 with one deficiency cited.
Complaint Details
Three complaint investigations were conducted; two in 2023 and one in 2024. Two complaint inspections found no deficiencies, while one complaint investigation in 2022 substantiated one allegation and cited one deficiency.
Deficiencies (8)
| Description |
|---|
| 36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition: Failed to develop and administer a training program for all staff regarding fall prevention and fall recovery. |
| C. A manager shall ensure that policies and procedures are: 1.e. Cardiopulmonary resuscitation training for applicable employees and volunteers including demonstration and documentation: Failed to ensure CPR training with hands-on demonstration and current documentation for one of six personnel sampled. |
| A. A manager shall ensure that: 4.a. A caregiver's or assistant caregiver's skills and knowledge are verified and documented before providing physical health services: Failed to verify and document skills and knowledge for four caregivers and assistant caregivers. |
| A. A manager shall ensure that: 9. Caregivers receive orientation specific to duties before providing assisted living services: Failed to ensure orientation documentation for four caregivers. |
| C. A manager shall ensure that a personnel record includes documentation of CPR and first aid training if required: Failed to include CPR and first aid training documentation for one of six employees sampled. |
| A. Except as required in subsection (B), a manager shall ensure a resident has a written service plan reviewed and updated at least once every three months for residents receiving directed care services: Failed to review and update service plans for two residents. |
| B. A manager shall not accept or retain a resident confined to a bed or chair without meeting requirements in R9-10-814(B)(2): Retained a non-ambulatory resident without required documentation of compliance. |
| C. A manager shall ensure personnel records include documentation of compliance with A.R.S. § 36-411(A) and (C): Failed to include documentation of good faith efforts to contact previous employers and verify fingerprint clearance cards for four employees. |
Report Facts
Inspections on page: 5
Total deficiencies: 8
Complaint inspections: 3
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