Inspection Reports for
Bethany Home Senior Living, LLC
3322 EAST AVE., LIVERMORE, CA, 94550
Back to Facility ProfileCitations (last 6 years)
Citations (over 6 years)
3.2 citations/year
Citations are regulatory findings recorded during state inspections.
20% better than California average
California average: 4 citations/yearCitations per year
12
9
6
3
0
Occupancy
Latest occupancy rate
48% occupied
Based on a March 2026 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 28
Capacity: 58
Citations: 0
Date: Mar 25, 2026
Visit Reason
The inspection was an unannounced Health and Safety check conducted due to the department receiving a priority 2 complaint.
Complaint Details
The visit was triggered by a priority 2 complaint. No deficiencies were found, indicating no substantiated violations at the time of inspection.
Findings
During the health and safety check, residents appeared comfortable and safe with no imminent health or safety concerns observed. No deficiencies were cited during the inspection.
Report Facts
Staff observed: 6
Residents observed: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rachell Paniagua | Administrator | Met with Licensing Program Analyst during the inspection |
| Jill Clancy-Czuleger | Licensing Program Analyst | Conducted the unannounced Health and Safety check |
| Harpreet Humpal | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 58
Citations: 1
Date: Oct 8, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations that staff did not ensure the facility was clean, safe, and/or in good repair, and that residents' hygiene needs and bedding were not properly maintained.
Complaint Details
The complaint investigation was substantiated for the allegation that staff did not ensure the facility was clean, safe, and/or in good repair. The allegations that staff did not ensure residents had sheets and that residents' hygiene needs were met were unsubstantiated. The investigation included interviews with residents, staff, and witnesses, and review of relevant documents.
Findings
One allegation regarding facility cleanliness and safety was substantiated due to a broken toilet and clutter in a resident's bathroom posing health and safety risks. Allegations related to residents not having sheets and hygiene needs not being met were unsubstantiated due to lack of sufficient evidence.
Citations (1)
CCR 87303(a) Maintenance and Operation. The facility was not clean, safe, sanitary, and in good repair as R1's toilet was in disrepair and R1's bathroom was cluttered with wheelchairs, oxygen tanks, and a hoyer lift posing potential health and safety risks.
Report Facts
Civil penalty: 250
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted the complaint investigation and delivered findings. |
| Rachell Paniagua | Manager | Facility manager met with the Licensing Program Analyst during the investigation and exit interview. |
| Arpad Nagy | Administrator | Administrator agreed to repair the toilet and declutter the bathroom as part of the plan of correction. |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 58
Citations: 1
Date: Sep 4, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted in response to an allegation that facility staff do not remain awake during overnight shifts.
Complaint Details
The complaint was substantiated. The allegation was that facility staff did not remain awake during overnight shifts. Evidence showed the ambulance rang the facility bell for about an hour without response from staff, and the resident was returned to the hospital.
Findings
The investigation found the allegation substantiated based on interviews and document reviews. The facility failed to have awake staff during the night shift, posing a potential health and safety risk to residents.
Citations (1)
CCR 87415(a)(2) requires at least one employee to be awake on duty during night shifts in facilities caring for 16 to 100 residents. The facility did not have awake staff during the night shift, posing a potential health and safety risk.
Report Facts
Facility Capacity: 58
Resident Census: 30
Plan of Correction Due Date: Sep 19, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during investigation and exit interview |
Inspection Report
Annual Inspection
Census: 34
Capacity: 58
Citations: 0
Date: May 15, 2025
Visit Reason
The inspection was an unannounced Case Management - Annual Continuation visit conducted to review infection control plans, fire drill logs, and interview residents and staff.
Findings
No deficiencies were cited during this inspection. The Licensing Program Analyst reviewed relevant documentation and conducted interviews without identifying any violations.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during inspection. |
Inspection Report
Complaint Investigation
Census: 34
Capacity: 58
Citations: 1
Date: May 15, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations including facility disrepair, staff mismanagement of resident medications, failure to provide promised care and supervision, and failure to provide a refund to a responsible party.
Complaint Details
The complaint investigation was substantiated for the allegation that the facility was in disrepair. Other allegations regarding medication mismanagement, care and supervision, and refund issues were unsubstantiated.
Findings
The allegation of facility disrepair was substantiated due to the 3rd level flooring being in disrepair, posing a potential health and safety risk. The allegations regarding medication mismanagement, failure to provide promised care and supervision, and failure to provide a refund were found to be unsubstantiated based on the evidence reviewed.
Citations (1)
CCR 87303(a) Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. The 3rd level flooring was in disrepair, posing a potential health and safety risk to persons in care.
Report Facts
Refund amount: 4500
Staff interviewed: 5
Resident to staff ratio observed: 15
Resident to staff ratio claimed: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during investigation and exit interview |
| Arpad Nagy | Administrator | Facility administrator named in report header |
Inspection Report
Routine
Census: 34
Capacity: 58
Citations: 0
Date: Apr 23, 2025
Visit Reason
The inspection was an unannounced Required - 1 Year routine inspection conducted to evaluate compliance with licensing requirements.
Findings
The facility was toured and various safety and health measures were checked, including medication storage, fire safety equipment, food storage temperatures, and resident accommodations. No deficiencies were cited during this inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during inspection. |
| Grace Luk | Licensing Program Analyst | Conducted the inspection. |
| Harpreet Humpal | Licensing Program Manager | Named in report header. |
Inspection Report
Complaint Investigation
Census: 34
Capacity: 58
Citations: 1
Date: Apr 23, 2025
Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations of medication mismanagement, failure to safeguard resident belongings, and unclean resident rooms.
Complaint Details
The complaint investigation was substantiated for medication mismanagement but unsubstantiated for failure to safeguard resident belongings and unclean resident rooms.
Findings
The investigation substantiated the allegation of medication mismanagement due to failure to follow physician's orders, posing a potential health and safety risk. The allegations regarding safeguarding resident belongings and cleanliness of resident rooms were unsubstantiated.
Citations (1)
CCR 87465(c)(2) Incidental Medical and Dental Care. Licensee did not follow physician's order for R1's medication, giving 100mg instead of 50mg Januvia daily, posing a potential health and safety risk.
Report Facts
Capacity: 58
Census: 34
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during investigation and exit interview |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 58
Citations: 0
Date: Dec 6, 2024
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations that staff failed to provide proper care and supervision resulting in multiple pressure wounds and failed to provide required mobility equipment for a bedridden resident.
Complaint Details
The complaint was unsubstantiated after investigation. Allegations included failure to provide proper care resulting in pressure wounds and failure to provide mobility equipment. Evidence showed pressure wounds predated admission and staff assisted with repositioning as needed.
Findings
The investigation found that the resident's pressure injuries developed prior to admission and staff were attentive to care needs. Medical and hospice records did not indicate a need for mobility equipment. The allegations were unsubstantiated due to lack of preponderance of evidence.
Report Facts
Facility Capacity: 58
Resident Census: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted the complaint investigation |
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during investigation |
| Chearamy Evangelista | Caregiver | Participated in exit interview |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 58
Citations: 1
Date: Sep 18, 2024
Visit Reason
The visit was conducted as an investigation of a complaint regarding failure to reappraise and update a resident's Care Plan after a significant change in condition.
Complaint Details
The complaint investigation (Control # 15-AS-20221107163346) substantiated that the facility failed to reappraise and update the Care Plan for resident R1 after a fall on October 10, 2022, resulting in a fracture.
Findings
The facility failed to update the Care Plan for resident R1 after a fall resulting in a fracture, violating Title 22 California Code of Regulations section 87463(a). A deficiency was cited and a plan of correction was required.
Citations (1)
CCR 87463(a) requires reappraisals to be updated in writing as frequently as necessary to note significant changes. The facility did not update the Care Plan for resident R1 after a fall and change in condition, posing potential health and safety risks.
Report Facts
Census: 32
Total Capacity: 58
Plan of Correction Due Date: Oct 2, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rachell Paniagua | Manager | Discussed deficiency and plan of correction |
Inspection Report
Annual Inspection
Census: 32
Capacity: 58
Citations: 2
Date: Apr 23, 2024
Visit Reason
The inspection was an unannounced Required - 1 Year annual inspection to evaluate compliance with licensing regulations.
Findings
The inspection found deficiencies related to incomplete health screenings and TB tests for staff, and medication administration errors involving a resident's prescribed medications. Civil penalties were assessed for repeat violations.
Citations (2)
CCR 87411(f): Personnel health screenings and TB tests were not completed for staff S2 and S3, posing a potential health and safety risk.
CCR 87465(c)(2): The facility did not follow the physician's order for resident R2's medication, administering incorrect dosage and running out of prescribed medication.
Report Facts
Civil penalty amount: 250
Civil penalty amount: 250
Inspection Report
Complaint Investigation
Census: 33
Capacity: 58
Citations: 0
Date: Oct 4, 2023
Visit Reason
The inspection was conducted as a health and safety check resulting from a priority 2 complaint.
Complaint Details
The visit was triggered by a priority 2 complaint. No deficiencies were cited, indicating no substantiated violations.
Findings
The Licensing Program Analyst toured the facility and found no deficiencies. All safety measures including medication storage, fire extinguisher, and detectors were in compliance.
Report Facts
Hot water temperature: 108.9
Freezer temperature: 0
Refrigerator temperature: 39
Food supply duration: 7
Food supply duration: 2
Fire extinguisher last serviced: May 10, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during inspection |
| Grace Luk | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 58
Citations: 0
Date: Aug 3, 2023
Visit Reason
An unannounced complaint investigation was conducted in response to multiple allegations received on 08/30/2022 regarding resident injuries, unqualified staff, lack of training, failure to prevent dangerous activities and wandering, and untimely resident checks.
Complaint Details
The complaint involved allegations of residents sustaining injuries, unqualified staff providing care, lack of staff training, failure to prevent dangerous activities and wandering, and untimely resident checks. After investigation, all allegations were found unsubstantiated or unfounded.
Findings
The investigation included interviews and document reviews and found no preponderance of evidence to substantiate the allegations. The complaint was determined to be unsubstantiated or unfounded, with staff providing appropriate care and interventions documented.
Report Facts
Capacity: 58
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Rachell Paniagua | Manager | Facility representative met during investigation |
Inspection Report
Annual Inspection
Census: 31
Capacity: 58
Citations: 6
Date: Apr 28, 2023
Visit Reason
The inspection was an unannounced Required - 1 Year inspection to evaluate compliance with licensing regulations for Bethany Home Senior Living, LLC.
Findings
The inspection identified several deficiencies including medication administration errors, missing chest x-rays and health screenings for staff and residents, lack of completed service plans, absence of recent disaster drills, and staff lacking current first aid training. Plans of correction were agreed upon for all deficiencies.
Citations (6)
CCR 87465(c)(2) Medication administration did not follow physician's order for resident R5, posing an immediate health and safety risk.
CCR 87411(f) Health screening was not completed for staff member S2, posing a potential health and safety risk.
HSC 1569.695(c) Facility did not conduct a recent disaster drill, posing a potential health and safety risk.
CCR 87705(c)(6) Resident R3 did not have a completed appraisal needs and service plan, posing a potential health and safety risk.
CCR 87411(c)(1) Staff members S2 and S3 did not have current first aid training, posing a potential health and safety risk.
CCR 87458(b)(1) Residents R1 and R3 did not have chest x-rays or TB test results on file, posing a potential health and safety risk.
Report Facts
Deficiencies cited: 6
Census: 31
Total Capacity: 58
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during inspection and named in exit interview. |
Inspection Report
Census: 33
Capacity: 58
Citations: 0
Date: Mar 7, 2023
Visit Reason
The visit was an unannounced case management visit to deliver an amended report originally dated 2/24/2023.
Findings
No deficiencies were cited during this visit. The Licensing Program Analyst met with facility staff and obtained the original report from the manager.
Inspection Report
Plan of Correction
Census: 33
Capacity: 58
Citations: 1
Date: Mar 7, 2023
Visit Reason
The visit was an unannounced proof of correction (POC) inspection to verify correction of a previously cited deficiency.
Findings
The previously cited deficiency 87468.2(a)(4) related to addressing AWOL was cleared by this visit after the facility submitted a written plan and the Licensing Program Analyst obtained a copy during inspection.
Citations (1)
87468.2(a)(4); The facility submitted a written plan to address AWOL, which was reviewed and accepted by the Licensing Program Analyst, clearing the deficiency cited on 2/24/2023.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during inspection and received the plan of correction letter. |
| Grace Luk | Licensing Program Analyst | Conducted the unannounced proof of correction inspection. |
| Harpreet Humpal | Supervisor | Supervisor overseeing the inspection. |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 58
Citations: 2
Date: Feb 24, 2023
Visit Reason
Unannounced complaint investigation conducted in response to allegations including inadequate care to wandering residents and failure to report unusual incidents.
Complaint Details
The complaint investigation was substantiated based on a preponderance of evidence that staff did not provide adequate care to wandering residents and failed to report unusual incidents to the Community Care Licensing Division. Another allegation regarding medication technician training was unsubstantiated.
Findings
The investigation substantiated that the facility allowed residents to leave unassisted, posing immediate health and safety risks, and failed to report all AWOL incidents to the licensing agency. Another allegation regarding medication technician training was unsubstantiated.
Citations (2)
CCR 87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities. Licensee did not prevent residents from leaving the facility unassisted, posing immediate health and safety risks.
CCR 87211(a)(1) Reporting Requirements. Licensee failed to submit incident reports to the licensing agency within seven days, posing potential health and safety risks.
Report Facts
Facility Capacity: 58
Resident Census: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted complaint investigation and delivered findings |
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation
Census: 31
Capacity: 58
Citations: 2
Date: Nov 11, 2022
Visit Reason
The inspection was conducted unannounced on November 11, 2022, as a result of receiving a priority 1 complaint regarding health and safety concerns at the facility.
Complaint Details
The visit was triggered by a priority 1 complaint (Complaint # 15-AS-20221107163346).
Findings
The inspection found deficiencies related to medication storage and safety hazards for residents with dementia, including unsecured medications and a razor in resident bedrooms. The facility manager was informed and corrective actions were planned.
Citations (2)
87465 Incidental Medical and Dental Care: Medications were found stored in a resident's bedroom closet, posing immediate health risks. The manager locked the items and planned in-service training.
87705 Care of Persons with Dementia: A razor was observed unlocked in a bedroom, posing immediate safety risks to residents. The manager locked the item and planned in-service training with documentation.
Report Facts
Deficiencies cited: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rachell Paniagua | Manager | Met with Licensing Program Analyst during inspection and discussed deficiencies and plan of correction. |
Inspection Report
Complaint Investigation
Census: 36
Capacity: 58
Citations: 0
Date: Sep 2, 2022
Visit Reason
The visit was conducted as a result of a priority 1 complaint to perform a health and safety check at the facility.
Complaint Details
The visit was triggered by a priority 1 complaint. No deficiencies were cited during the investigation.
Findings
The Licensing Program Analysts toured the facility and found no deficiencies. All safety measures including medication storage, food supplies, and fire safety equipment were adequate.
Report Facts
Hot water temperature: 113.5
Freezer temperature: -0.8
Refrigerator temperature: 37.5
Food supply duration: 7
Food supply duration: 2
Fire extinguisher last serviced: Mar 11, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Arpad Nagy | Administrator | Met with Licensing Program Analysts during the visit |
| Rachell Paniagua | Manager | Met with Licensing Program Analysts during the visit |
Inspection Report
Routine
Census: 31
Capacity: 58
Citations: 1
Date: Apr 28, 2022
Visit Reason
The inspection was an unannounced Infection Control Inspection conducted as a required one-year visit to assess compliance with health and safety regulations.
Findings
The facility was generally compliant with infection control practices including hand hygiene and signage. However, two staff members did not have required health screening or TB tests completed prior to or within seven days of employment, resulting in a cited deficiency.
Citations (1)
CCR 87411(f) Personnel Requirements - General: Staff S1 and S2 did not complete health screening or TB tests prior to or within seven days of employment, posing a potential health and safety risk.
Report Facts
POC Due Date: May 13, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted the Infection Control Inspection and authored the report |
| Rachell Paniagua | Manager | Facility manager present during inspection and responsible for plan of correction |
Inspection Report
Original Licensing
Capacity: 58
Citations: 0
Date: Apr 12, 2021
Visit Reason
The inspection was a pre-licensing tele-visit conducted via FaceTime due to shelter-in-place orders, to evaluate the facility's readiness for licensing.
Findings
No issues were noted during the inspection. The facility was observed to be ready for licensing, with fire clearance approved for 58 non-ambulatory residents and compliance with safety and equipment requirements.
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