Bishop Drumm Retirement Center is a resident-centered community where their dedicated staff strives to cultivate the holistic wellness of their residents. Specializing in independent living, assisted living, and memory care, residents can feel confident with the lifestyle they’ll be able to enjoy during their stay, and their families can rest easy knowing that their loved ones are in the best environment for retiring. Bishop Drumm puts its seniors first and promotes an elevated lifestyle.
As a member of the Catholic Health Initiatives (CHI) is centered on the holistic wellness of its residents; services and amenities include a fitness studio, salon and spa, walking paths, an education center, housekeeping, transportation, housekeeping, physician visits, and therapy services.
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What families are saying
Quality of care and staff professionalism
Bishop Drumm is praised for having a dedicated and caring staff, including nurses, aids, therapists, and management, who provide excellent care and support for both physical and mental health needs. This is a consistent positive theme across multiple reviews.
Care & staff
Overall quality of life and resident wellbeing
Residents and their families appreciate the efforts to keep residents active and engaged, as well as the spiritual and mental support provided by the facility, which adds to the overall quality of care.
Quality of lifeCare & staff
Overall quality of life and resident wellbeing
Communication and discharge processes at Bishop Drumm have significant room for improvement. There are notable issues with communication about resident status and discharge planning, leading to logistical challenges and stress for families. However, management is responsive to feedback and attempts to rectify situations when problems arise.
Quality of lifePersonal attention
Home Information Bishop Drumm Retirement Center
No benchmark data is available for Occupancy. No benchmark data is available for Beds. No benchmark data is available for Avg. Length of Stay.
No benchmark data is available for Home Revenue. No benchmark data is available for Payroll Costs. No benchmark data is available for Total Income.
No benchmark data is available for Medicare Nights. No benchmark data is available for Medicaid Nights. No benchmark data is available for Private Pay Nights.
Occupancy
Beds
150
Occupancy
73.6%
Total Bed Days Available
54750
Avg. Length of Stay
141 days
Avg. Residents per Day
113
Finance
Home Revenue
$13,042,362.00
Payroll Costs
$7,314,844.00
Profit
$1,063,710.00
Total Costs
$1,300,742.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
56.1%
House Specifics:
CCN
165448
Owner Name
SYLVANIA FRANCISCAN HEALTH
Rural vs. Urban
Urban
County
Polk
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
281
Total Discharges
278
% Medicaid Admissions
9%
% Medicare Admissions
37%
% Private Pay Admissions
54%
% Medicaid Discharges
15%
% Medicare Discharges
23%
% Private Pay Discharges
62%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
1 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day
Adjusted total nurse staffing hours per resident per day.
3.97 hrs
Number of Fines
4
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
22811
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
2144
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
14124
Walk Score: 67 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.