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Memory Care Home

Bolster Heights Residential Care

Memory Care Home

Bolster Heights Residential Care

26 Bolster St, Auburn, ME 04210 View map
Overview of Bolster Heights Residential Care

Bolster Heights boasts an efficient rehabilitative approach to skilled nursing and rehab to enhance their quality of life. They have a team of well-trained care staff who deliver a multidisciplinary approach to nursing when providing tailored care– ensuring service with compassion, kindness, and professionalism.

As a member of the Central Maine Medical Center, Bolster Heights specializes in long-term care, transitional/post-acute care; along with services such as transportation, housekeeping, and laundry– to name a few of the features that residents from both living options get unlimited access to.

(207) 784-1364

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 84

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Maine
Occupancy rate 95.2%
Residents per day 80
Occupancy rate
95.2%
Residents per day
80
Bed community size
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 48 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
95%
In line with Maine average
Occupied beds
80 / 84
Average residents 64 per day

License details

Facility type
Assisted Housing
Status Active
Expiration February 19, 2027
County: ANDROSCOGGIN

Additional licensing details

License level: PNMI LEVEL IV RESIDENTIAL CARE FACILITY
License number: PND109

Ownership & operating entity

Bolster Heights Residential Care is administrated by MERISSA POLAND.

Safety & Compliance

Care Services

Nursing Services
24-Hour Staffing

Contact Information

Fax: +1 (207) 782-2024

Amenities & Lifestyle

Laundry
Housekeeping
Full calendar of events and activities
Onsite medical services
24-hour personal care

Programs & Activities

Activities
Full calendar of events and activities.
Specific Programs
Assisted Living Care

Dining & Nutrition

Food Description
Healthy, delicious meals provided.
Meals Included
Yes

Types of Care at Bolster Heights Residential Care

Assisted Living Skilled Nursing
Contact Bolster Heights Residential Care

Inspection History

In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.

35 visits/inspections

Breakdown by inspection type
  • 16 desk reviews
  • 19 on-site inspections

Results

6 with issues

29 without issues

Maine average: 10 inspections

Latest inspection

Date:September 30, 2025

Inspection history

09/30/2025 DESK REVIEW
NO DEFICIENCIES
09/02/2025 DESK REVIEW
NO DEFICIENCIES
08/06/2025 DESK REVIEW
ACCEPTED PLAN OF CORRECTION
05/02/2025 DESK REVIEW
NO DEFICIENCIES
03/07/2025 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
01/29/2025 DESK REVIEW
NO DEFICIENCIES
09/24/2024 ON-SITE INSPECTION
NO DEFICIENCIES
08/14/2024 ON-SITE INSPECTION
NO DEFICIENCIES
08/12/2024 DESK REVIEW
NO DEFICIENCIES
08/12/2024 DESK REVIEW
NO DEFICIENCIES
06/10/2024 ON-SITE INSPECTION
NO DEFICIENCIES
01/08/2024 DESK REVIEW
NO DEFICIENCIES
11/29/2023 ON-SITE INSPECTION
NO DEFICIENCIES
03/08/2023 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
08/16/2022 DESK REVIEW
NO DEFICIENCIES
01/13/2022 DESK REVIEW
NO DEFICIENCIES
01/04/2022 DESK REVIEW
NO DEFICIENCIES
12/15/2020 ON-SITE INSPECTION
NO DEFICIENCIES
06/12/2020 DESK REVIEW
NO DEFICIENCIES
11/14/2019 ON-SITE INSPECTION
NO DEFICIENCIES
01/22/2019 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
07/26/2018 ON-SITE INSPECTION
NO DEFICIENCIES
05/07/2018 ON-SITE INSPECTION
NO DEFICIENCIES
11/22/2017 ON-SITE INSPECTION
NO DEFICIENCIES
08/09/2017 ON-SITE INSPECTION
NO DEFICIENCIES
05/05/2017 DESK REVIEW
NO DEFICIENCIES
01/09/2017 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
12/27/2016 ON-SITE INSPECTION
NO DEFICIENCIES
12/21/2016 DESK REVIEW
NO DEFICIENCIES
10/06/2016 ON-SITE INSPECTION
NO DEFICIENCIES
08/12/2016 ON-SITE INSPECTION
NO DEFICIENCIES
07/08/2016 DESK REVIEW
NO DEFICIENCIES
03/21/2016 ON-SITE INSPECTION
NO DEFICIENCIES
11/24/2015 DESK REVIEW
NO DEFICIENCIES
08/05/2015 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION

10 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Bolster Heights Residential Care

The most recent inspection on August 1, 2025, identified deficiencies related to medication administration procedures after a substantiated complaint involving a medication error that caused illness and hospitalization for a resident. Earlier inspections were mostly clean, with one re-inspection in March 2023 noting multiple deficiencies in medication management, staff training, service plan updates, sanitation, and physical plant maintenance. The main issues have centered on medication administration and related staff training, with prior findings also including physical environment concerns. Complaint investigations were mostly unsubstantiated except for the recent medication error case. The record shows improvement following the 2023 re-inspection, but the latest findings indicate ongoing challenges with medication safety procedures.

Compare Memory Care around Auburn The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.

Bolster Heights Residential Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Auburn
84
No
48
Support Solutions Marston
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Auburn
-
No
7

Places of interest near Bolster Heights Residential Care

Address 1.6 miles from city center — 1.63 miles to nearest hospital (Central Maine Medical Center)

Address 26 Bolster St, Auburn, ME 04210

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Guides for Better Senior Living

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Financial Aid for Maine Seniors

Get financial aid guidance

Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability, Maine resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access emphasized.

Maine Statewide Respite Program

ME Respite Program

Caregiver of someone 60+ with dementia, Maine resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+, Maine resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); must be less than nursing home cost for full coverage.

$2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.

Home equity limit of $636,000; estate recovery applies post-55.

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+, Maine resident, needs ADL assistance, income/asset limits apply.

~$2,000/month (varies by AAA).

Not strict; prioritizes low-income.

Available through five Area Agencies on Aging.

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+, Maine resident, homeowner, low-income.

~$34,000/year (individual, 80% AMI, varies by county).

Not specified; focus on income.

Includes Elderly Hardship Grants for urgent repairs.

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+, Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid portion.

Pilot phase; check availability with DHHS.

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in rural areas.

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+, Maine resident, Medicare Part A/B enrollee.

$2,014/month (individual, QMB), $2,706/month (SLMB/QI).

$9,090 (individual), $13,630 (couple).

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).