Bolster Heights Residential Care
Memory Care in Auburn
Memory Care in Auburn
Bolster Heights boasts an efficient rehabilitative approach to skilled nursing and rehab to enhance their quality of life. They have a team of well-trained care staff who deliver a multidisciplinary approach to nursing when providing tailored care– ensuring service with compassion, kindness, and professionalism.
As a member of the Central Maine Medical Center, Bolster Heights specializes in long-term care, transitional/post-acute care; along with services such as transportation, housekeeping, and laundry– to name a few of the features that residents from both living options get unlimited access to.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
About this community
Occupancy
Bolster Heights Residential Care is administrated by Merissa Poland.
Types of Care at Bolster Heights Residential Care
Inspection History
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
35 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Breakdown by inspection type
- 16 desk reviews
- 19 on-site inspections
Results
6 with issues
29 without issues
Maine average: 10 inspections
Latest inspection
Inspection history
10 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Maine average: 3 deficiencies
Inspection Report Summary for Bolster Heights Residential Care
The most recent inspection on August 1, 2025, identified deficiencies related to medication administration procedures after a substantiated complaint involving a medication error that caused illness and hospitalization for a resident. Earlier inspections were mostly clean, with one re-inspection in March 2023 noting multiple deficiencies in medication management, staff training, service plan updates, sanitation, and physical plant maintenance. The main issues have centered on medication administration and related staff training, with prior findings also including physical environment concerns. Complaint investigations were mostly unsubstantiated except for the recent medication error case. The record shows improvement following the 2023 re-inspection, but the latest findings indicate ongoing challenges with medication safety procedures.
Compare Memory Care around Auburn The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
| Bolster Heights Residential Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Auburn (New Auburn) | 84 | No | 48 | - | 95.2% | - | Merissa Poland | 35 | 6 | 10 |
| Support Solutions Marston |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Auburn (Danville Corner) | - | No | 7 | - | - | - | - | 0 | 0 | 0 |
| The Lamp Alzheimer‘s Residential Care Facility |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lisbon | - | Yes | 17 | - | - | - | - | 0 | 0 | 0 |
Financial Assistance for
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Places of interest near Bolster Heights Residential Care
1.6 miles from city center
Estimated distance in miles from Auburn's city center to Bolster Heights Residential Care's address, calculated via Google Maps.
— 1.63 miles to nearest hospital (Central Maine Medical Center)
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