Inspection Reports for Briarcliff Health & Rehabilitation Center
5024 WESTERN AVENUE, SOUTH BEND, IN, 46619
Back to Facility ProfileInspection Report Summary
The most recent inspection on May 14, 2025, was a complaint investigation and found no deficiencies related to the allegations. Earlier inspections showed a pattern of deficiencies primarily involving emergency preparedness and life safety code compliance, as well as issues with resident care planning, medication management, food safety, and infection control. Complaint investigations were mostly unsubstantiated, though some substantiated complaints involved failure to protect residents’ rights and proper documentation, with corrective actions taken. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s recent inspections indicate improvement in emergency preparedness and life safety compliance compared to prior surveys.
Deficiencies (last 4 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a May 2025 inspection.
Occupancy over time
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Executive Director | Executive Director (ED) | Named in relation to failure to report incident and involvement in interdisciplinary team discussions |
| Director of Nursing | Director of Nursing (DON) | Named in relation to behavioral health deficiency and notification of incident |
| Regional Nurse Consultant | Regional Nurse Consultant (RNC) | Provided information on care plan and resident behavior |
| Psychiatric Mental Health Nurse Practitioner | Psychiatric Mental Health Nurse Practitioner (PMHNP) | Provided information on resident's understanding of behavior consequences |
| Registered Nurse 6 | Registered Nurse (RN) | Assigned nurse during incident, unaware of resident's history |
| CNA 7 | Certified Nursing Assistant (CNA) | Assigned CNA during incident, unaware of resident's history |
| Director of Dietary | Director of Dietary (DD) | Interviewed regarding food labeling and storage deficiencies |
Inspection Report
Complaint InvestigationInspection Report
Complaint InvestigationInspection Report
Complaint InvestigationInspection Report
Follow-UpInspection Report
Life SafetyInspection Report
Renewal| Name | Title | Context |
|---|---|---|
| Christopher A Gill | Administrator | Signed the report on 08/28/2024 |
| Regional Nurse | Provided policies and interviews related to falls, pain management, medication regimen review, and linen handling | |
| Director of Nursing | DON | Provided policies, interviews, and explanations related to care planning, pain management, and pharmacy recommendations |
| Social Services Director | Interviewed regarding care plan meeting documentation | |
| Unit Manager | Interviewed regarding fall prevention and pain medication administration | |
| ADON | Assistant Director of Nursing | Observed wound care and interviewed about pain medication |
| Laundry Aide 4 | Observed transporting residents' clothing uncovered | |
| Laundry Aide 5 | Observed transporting residents' clothing uncovered and interviewed about proper coverage | |
| Dietary Manager | DM | Observed kitchen sanitation issues and interviewed about food safety |
| Director of Maintenance | DM | Interviewed about cleaning responsibility for vents and ceiling tiles |
Inspection Report
RenewalInspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Social Services Director | Indicated meeting with Resident 17 was not documented. | |
| Director of Nursing | Director of Nursing | Provided policy on Comprehensive Care Plans and commented on pain management. |
| ADON | Observed wound care and admitted resident was not given pain medication prior to dressing change. | |
| Unit Manager | Provided information on medication administration and fall prevention policies. | |
| Regional Nurse | Provided policies and information on fall prevention and medication regimen review. | |
| Qualified Medication Aide 6 | Indicated controlled substances should be counted and signed by two staff members. | |
| Director of Nursing (DON) | Director of Nursing | Discussed timeliness of physician responses to pharmacy recommendations. |
| Director of Maintenance | Indicated responsibility for cleaning vents and ceiling tiles. | |
| Dietary Manager | Acknowledged food safety deficiencies in kitchen. | |
| Laundry Aide 4 | Observed transporting residents' clothing partially uncovered. | |
| Laundry Aide 5 | Observed transporting residents' clothing partially uncovered and acknowledged it should be covered more. | |
| Housekeeping/Laundry Director | Indicated draw sheet was used to cover laundry carts but did not cover entire rack. |
Inspection Report
Complaint InvestigationInspection Report
Complaint InvestigationInspection Report
Re-InspectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| CNA 3 | Identified as the employee who posted the derogatory video of Resident E on social media. | |
| CNA 4 | Identified as related to CNA 3 and observed the video; involved in investigation. | |
| Administrator | Administrator | Conducted investigation and communicated with CNA 3 regarding the video. |
| Director of Nursing | Director of Nursing (DON) | Interviewed and reviewed video; involved in investigation and policy enforcement. |
| Nurse Manager | Nurse Manager | Observed the video and described its content during the investigation. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| CNA 3 | Certified Nursing Assistant | Originator of the video posted on social media |
| CNA 4 | Certified Nursing Assistant | Identified CNA 3 as originator of the video |
| Administrator | Spoke to CNA 3 regarding the video and informed her of suspension | |
| Director of Nursing | Director of Nursing (DON) | Spoke to CNA 4 and provided policy information |
| Nurse Manager | Nurse Manager | Observed the video and described its content |
Inspection Report
Complaint InvestigationInspection Report
Follow-UpInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Christopher A Gill | Administrator | Interviewed regarding the complaint and investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| RN 2 | Registered Nurse | Mentioned as the nurse who reported an unknown family member had been showering Resident C for about 4 months. |
| CNA 1 | Certified Nursing Assistant | Reported seeing a person she thought was a family member shower Resident C at least twice. |
| Director of Nursing | Provided the facility policy on Activities of Daily Living supporting resident care with consent. |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| Christopher A Gill | Administrator | Signed report |
| Maintenance Supervisor | Interviewed regarding generator inspections, fire alarm, sprinkler system, fire doors, corridor doors, and other deficiencies | |
| Regional Facilities Director | Interviewed and acknowledged deficiencies during exit conference | |
| Business Office Manager | Interviewed regarding key access to courtyard gates |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Christopher A Gill | Administrator | Signed the report |
| RN 14 | Registered Nurse | Interviewed regarding Resident 44's nail care |
| LPN 19 | Licensed Practical Nurse | Interviewed regarding enteral feeding head of bed elevation |
| LPN 4 | Licensed Practical Nurse | Interviewed regarding medication refrigerator use |
| LPN 22 | Licensed Practical Nurse | Interviewed regarding medication labeling and pharmacy practices |
| Director of Nursing | Provided policies and interviewed about care plan revisions, ADL care, enteral feeding, and medication storage | |
| Regional Nurse | Provided policies on care plan revisions, nail care, and enteral feeding | |
| Social Services Director | Interviewed regarding hearing aid procurement and follow-up | |
| Certified Nurse Aide 15 | CNA | Interviewed regarding showering and nail care |
| Certified Nurse Aide 16 | CNA | Interviewed regarding showering and hygiene care |
| Certified Nurse Aide 18 | CNA | Interviewed regarding showering and hygiene care |
| Employee 10 | Interviewed regarding audiology services and hearing aid orders | |
| Employee 11 | Interviewed regarding kitchen ductwork cleaning responsibility | |
| Employee 12 | Interviewed regarding kitchen ductwork cleaning frequency | |
| Employee 13 | Interviewed regarding kitchen ductwork cleaning schedule |
Inspection Report
Plan of CorrectionInspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Director of Nursing | Interviewed regarding care plan update process and feeding tube care expectations | |
| Regional Nurse | Provided policies on care plan revisions and feeding tube feeding | |
| RN 14 | Registered Nurse | Interviewed regarding nail care for Resident 44 |
| Certified Nurse Aide 15 | CNA | Interviewed about showering procedures |
| Certified Nurse Aide 16 | CNA | Interviewed about showering procedures |
| Certified Nurse Aide 18 | CNA | Interviewed about showering procedures |
| Social Services Director | Interviewed regarding hearing aid delays and resident communication needs | |
| Licensed Practical Nurse 19 | LPN | Interviewed regarding feeding tube care and head of bed elevation |
| Licensed Practical Nurse 4 | LPN | Interviewed regarding medication storage practices |
| Licensed Practical Nurse 22 | LPN (agency nurse) | Interviewed regarding medication labeling and pharmacy practices |
| Employee 11 | Interviewed regarding cleaning responsibilities for kitchen ductwork | |
| Employee 12 | Interviewed regarding cleaning schedule for kitchen ductwork | |
| Employee 13 | Interviewed regarding cleaning schedule and procedures for kitchen ductwork |
Inspection Report
Complaint InvestigationInspection Report
Complaint InvestigationInspection Report
Re-InspectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Elizabeth Kegg | VP of Clinical | Signed report as provider/supplier representative |
Inspection Report
Complaint InvestigationInspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| Interim Administrator | Interviewed regarding door latch deficiency and privacy curtain observations |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Director of Nursing | Interviewed regarding lab result notification failure and corrective actions |
Inspection Report
Original Licensing| Name | Title | Context |
|---|---|---|
| Maintenance Director | Interviewed regarding hazardous area door deficiencies and corrective actions | |
| Administrator | Interviewed regarding door deficiencies and corrective actions | |
| Admissions Admin | Interviewed regarding door deficiencies, privacy curtains, and nurse call light access |
Loading inspection reports...



