Quality of care and staff professionalism
Staff issues are prominent, with multiple reviews highlighting a decline in staff professionalism, including rudeness, lack of interest in residents' needs, and inadequate training.

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Briarwood Manor provides a warm, inviting, home-like setting for Lockport, New York senior residents. Focusing on creating a secure and welcoming atmosphere, they strive to go beyond the traditional notions of a retirement community, transforming Briarwood Manor into a place that truly feels like home.
Recognizing that transitioning to a new environment can be a big step, this assisted living community is committed to ensuring a seamless and comfortable adjustment process for all residents. Established in 1982, this third-generation, family-owned assisted living facility has been dedicated to offering compassionate care for the elderly.
Staff issues are prominent, with multiple reviews highlighting a decline in staff professionalism, including rudeness, lack of interest in residents' needs, and inadequate training.
There is a notable problem with cleanliness, as reviews consistently mention the facility being dirty and bacteria-ridden, indicating poor maintenance and hygiene standards.
Eric Prokop serves as the Administrator at Briarwood Manor, overseeing the community's daily operations and ensuring a warm, supportive environment for residents. He is committed to fostering a welcoming atmosphere where every individual feels valued and cared for.
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For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
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