Bristol Village
Assisted Living, Independent Living, Memory Care & Respite Care · New York, NY
Bristol Village
Assisted Living, Independent Living, Memory Care & Respite Care · New York, NY
Overview of Bristol Village
Operated by Bristol Village, Inc., a nonprofit since 1987, this 142-bed community in Clarence Center, New York offers multiple care levels under Mike Helbringer’s leadership. Helbringer has served as President and CEO for nearly three decades and holds a license as a Nursing Home Administrator.
Seven state inspections since 2021 tell a story of stability with responsive management. The September 2024 renewal survey turned up two violations: operating certificates and medication management. Then the facility invited three separate complaint investigations in early 2025. All came back clean.
That trajectory distinguishes the facility: violation rate of 0.3 per inspection runs 84 percent better than state average, and the state grade of A- sits 13 points above the New York assisted living benchmark.
Residential units include one-bedroom and studio apartments with kitchenette and full bath. All are wired for phone, cable, and high-speed wireless. The facility offers a spa, wellness programming, full dining, activity services, and transportation. Licensed nursing and CNA staff maintain round-the-clock staffing.
Public records document two cases filed since 2018, both fully resolved. No ongoing litigation remains.
Bristol Village accommodates residents across multiple care levels (independent, assisted, or memory-care) within a nonprofit structure with consistent leadership and diverse housing options.
142-bed community Rank #361 / 748Bed count — State benchmarkedThis home is ranked 361st out of 748 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 4 / 100 Rank #1129 / 1173Walk Score — State benchmarkedThis home is ranked 1129th out of 1173 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeEnriched Housing Program
CountyErie
Bristol Village is legally operated by Bristol Village, Inc..
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Spa
Wellness ProgramThe mission is to maintain overall health and improve the quality of life for each resident.
Specific ProgramsThe Non-Profit Difference, Board of Directors, Meet Our Team, Our Care, Accommodations, Paying for Care, Our Community, Events Calendar/Newsletter, Dining Services, Articles/News, Frequently Asked Questions, Testimonials, Residency Agreement & Addenda, Consumer Summary
Food DescriptionResidents enjoy private accommodations, enriching daily activities, delicious meals, and a close-knit community.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
2 violations
7 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.
12 points above the New York average for assisted living residences (83/100)
Inspection score: 95 out of 100. Letter grade A. 12 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at New York average:
• Complaint visits (at NY avg) 6 Better Metrics better than New York average:
• Total violations (86% below)
• Violations per year (86% below)
• Violations per inspection (81% below)
• Total inspections (22% below)
• Inspections with violations (75% below)
• Inspection violation rate (68% below)
• Complaint visits (at NY avg) 6 Better Metrics better than New York average:
• Total violations (86% below)
• Violations per year (86% below)
• Violations per inspection (81% below)
• Total inspections (22% below)
• Inspections with violations (75% below)
• Inspection violation rate (68% below)
Latest Inspection
June 6, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 7 | 9 | This facility has 22% fewer total inspections than a typical New York assisted living residence (7 vs. NY avg 9).↓ 22% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 1 | 4 | This facility has 75% fewer inspections with violations than a typical New York assisted living residence (1 vs. NY avg 4).↓ 75% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 14% | 44% | This facility has 30 percentage points lower inspection violation rate than a typical New York assisted living residence (14% vs. NY avg 44%).↓ 30% better Rank #99 / 318 Inspection violation rate — State benchmarked This home is ranked 99th out of 318 homes in New York. Shows this facility's % of inspections with violations compared to the New York average among 318 comparable communities in the ranking pool. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 6 | 6 | This facility has complaint visits in line with the New York average (6 vs. NY avg 6).— At avg Rank #212 / 318 Complaint visits — State benchmarked This home is ranked 212th out of 318 homes in New York. Shows this facility's complaint-related visits compared to the New York average among 318 comparable communities in the ranking pool. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 14.5 | This facility has 86% fewer total violations than a typical New York assisted living residence (2 vs. NY avg 14.5).↓ 86% better Rank #134 / 318 Total violations — State benchmarked This home is ranked 134th out of 318 homes in New York. Shows this facility's violations compared to the New York average among 318 comparable communities in the ranking pool. |
|
Violations per year
Average violations per year since 2021.
| 0.4 | 2.9 | This facility has 86% fewer violations per year than a typical New York assisted living residence (0.4 vs. NY avg 2.9).↓ 86% better |
|
Violations per inspection
Average violations per inspection.
| 0.3 | 1.6 | This facility has 81% fewer violations per inspection than a typical New York assisted living residence (0.3 vs. NY avg 1.6).↓ 81% better Rank #115 / 318 Violations per inspection — State benchmarked This home is ranked 115th out of 318 homes in New York. Shows this facility's violations per inspection compared to the New York average among 318 comparable communities in the ranking pool. |
Violation breakdown
Per-category split of the 2 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 2 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1
Medication Management
NY avg: 0.4
1
Operating Certificate
NY avg: 0.2
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 6, 2025 complaint investigation found no violations or deficiencies.
- September 5, 2024 renewal inspection cited two deficiencies for operating certificates and medication management.
- All complaint investigations since January 2024 found no violations or substantiated complaints.
Lawsuit overview for Bristol Village
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
2
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
2
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
2
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
2
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2018
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2018
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2021
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2021
Next Court Date
Next scheduled court appearance on record across active cases.
May 11, 2026
Next scheduled court appearance on record across active cases.
May 11, 2026What does this home offer?
Building Type: Two-story
Transportation Services
Mike Helbringer serves as President/CEO of Bristol Village, a position he has held since 1997. He is a licensed Nursing Home Administrator and led the development of the Bristol Village Assisted Living Community. Mike holds a BS and MBA from the University at Buffalo and has military service experience in the US Army Reserve.
Places of interest near Bristol Village
2.4 miles from city center
Estimated distance in miles from Clarence Center's city center to Bristol Village's address, calculated via Google Maps.
— 3.83 miles to nearest hospital (Windsong Williamsville)
Calculate Travel Distance to Bristol Village
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Financial Assistance for
Assisted Living in New York
Bristol Village is located in Clarence Center, New York.
Here are the financial assistance programs available to residents in New York.
Compare Assisted Living around New York State
The information below is reported by the New York State Department of Health.
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Clarence Center (Town Of Clarence) | 142
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142
NY AVG
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#361 / 748 | No |
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14.3%
NY AVG
44.4%
Rank
#99 / 318 | 6
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6
NY AVG
6
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NY AVG
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0.3
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Rank
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3
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6
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Frequently Asked Questions about Bristol Village
What neighborhood is Bristol Village in?
Bristol Village is in the Town of Clarence neighborhood of Clarence Center.
Is Bristol Village in a walkable area?
Bristol Village has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.
How many beds does Bristol Village have?
Bristol Village has 142 beds.
Are there photos of Bristol Village?
Yes — there are 35 photos of Bristol Village in the photo gallery on this page.
What is the address of Bristol Village?
Bristol Village is located at 8455 Clarence Center Rd, Clarence Center, NY 14032, United States.
What is the phone number of Bristol Village?
(716) 406-9500 will put you in contact with the team at Bristol Village.
What county is Bristol Village located in?
Bristol Village is in Erie County.
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