The most recent inspection on February 21, 2025, cited deficiencies related to missing admission weight documentation for one resident and kitchen cleanliness issues, including improper food storage and incomplete cleaning records. Earlier inspections showed a pattern of deficiencies involving food service sanitation and documentation, as well as issues with staff qualifications and resident care communication. Prior complaint investigations were mostly unsubstantiated, except for substantiated cases involving unlicensed staff providing personal care, failure to notify physicians of significant resident changes, and the absence of a licensed administrator, which led to staff termination and re-education but no listed fines or license actions. No enforcement actions such as fines or license suspensions were noted in the available reports. The facility’s inspection history shows ongoing challenges with food service and staff compliance, with no clear trend of improvement or worsening over time.
Deficiencies (last 3 years)
Deficiencies (over 3 years)3.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
This visit was for a State Residential Licensure Survey conducted on February 20 and 21, 2025.
Findings
The facility was found noncompliant for failing to ensure weights were taken on admission for one resident and for failing to maintain kitchen cleanliness, including improper food storage and incomplete cleaning documentation.
Deficiencies (2)
Description
Failed to ensure weights were taken on admission for 1 of 7 residents reviewed (Resident 2).
Failed to ensure kitchen cleanliness was maintained; multiple items observed on the floor, wet aluminum pans, crumbs in utensil drawers, and improperly stored food without closures or open dates.
Report Facts
Residents reviewed for admission weights: 7Residents affected: 1Residents in facility: 37Days with no cleaning tasks documented: 4Cleaning audit frequency: 1Food storage audit frequency: 1
Employees Mentioned
Name
Title
Context
Amber Hardy
Executive Director
Signed the report
Director of Nursing
Interviewed regarding admission weights and facility policies
Dietary Worker 2
Interviewed regarding kitchen cleanliness and food storage
Dietary Manager
Responsible for auditing cleaning and food storage checklists
This visit was conducted for the investigation of Complaint IN00446809.
Findings
No deficiencies related to the allegations were cited. The facility was found to be in compliance with 410 IAC 16.2-5 regarding the complaint investigation.
Complaint Details
Complaint IN00446809 - No deficiencies related to the allegations are cited.
This visit was conducted for the investigation of Residential Complaints IN00445075 and IN00445522.
Findings
No deficiencies related to the allegations in complaints IN00445075 and IN00445522 were cited. The facility was found to be in compliance with applicable regulations regarding these complaints.
Complaint Details
Investigation of Residential Complaints IN00445075 and IN00445522 found no deficiencies related to the allegations; facility was compliant.
This visit was for the Investigation of Complaint IN00436699.
Findings
No deficiencies related to the allegations are cited. The facility was found to be in compliance with 410 IAC 16.2-5 regarding the complaint investigation.
Complaint Details
Complaint IN00436699 - No deficiencies related to the allegations are cited.
This visit was conducted for the Investigation of Complaint IN00432344.
Findings
No deficiencies related to the allegations in Complaint IN00432344 were cited. The facility was found to be in compliance with 410 IAC 16.2-5 regarding the complaint investigation.
Complaint Details
Complaint IN00432344 was investigated and found to have no deficiencies related to the allegations.
This visit was for a State Residential Licensure Survey conducted on March 18th and 19th, 2024 to assess compliance with state regulations.
Findings
The facility was found deficient in maintaining a clean and sanitary environment for food preparation, including uncovered trash cans and incomplete temperature logs. Additionally, the facility failed to ensure adequate documentation during resident transfers to acute care facilities.
Deficiencies (3)
Description
Failed to ensure a clean and sanitary environment for food preparation, including uncovered trash cans and uncovered, unlabeled, and undated food items.
Failed to complete required refrigerator and freezer temperature logs for March 2024.
Failed to ensure adequate documentation at the time of transfer for 1 of 2 residents reviewed, including missing transfer destination, resident's functional abilities, nursing care, and other required information.
Report Facts
Residents present: 49Temperature log missing entries: 26Residents reviewed for transfer documentation: 2
Employees Mentioned
Name
Title
Context
Tonya Bollin
HWD
Signed as Laboratory Director or Provider/Supplier Representative
Director of Nursing
Director of Nursing
Interviewed regarding transfer documentation and facility procedures
Dining Service Coordinator
Interviewed regarding food service procedures and trash can coverage
Dining Assistant 5
Interviewed regarding food storage and sanitation practices
Administrator
Administrator
Interviewed regarding awareness of transfer documentation requirements
This visit was conducted for the investigation of Complaint IN00423902 regarding allegations of unlicensed staff providing assistance with activities of daily living.
Findings
The facility failed to ensure that assistance with activities of daily living was provided by qualified staff for 1 of 3 residents reviewed. A cook, who was not certified, assisted a resident with dressing, which is outside the scope of their job description. The cook was suspended and subsequently terminated.
Complaint Details
Complaint IN00423902 was substantiated with deficiencies cited related to unlicensed staff providing personal care. The cook was terminated and staff were re-educated on job descriptions and care boundaries.
Deficiencies (1)
Description
Any unlicensed employee providing more than limited assistance with activities of daily living must be either a certified nurse aide or a home health aide. The facility failed to ensure this for Resident B.
Report Facts
Residential Census: 46Deficiency completion date: Feb 9, 2024
Employees Mentioned
Name
Title
Context
Tonya Bollin
Health & Wellness Director
Named as the Health & Wellness Director involved in interviews and re-education of staff
Cook 3
Unlicensed employee who provided personal care to Resident B and was terminated
This visit was conducted for the investigation of Complaint IN00419400 regarding allegations of failure to notify physicians of significant changes in resident conditions and medication errors.
Findings
The facility failed to notify the physician of significant changes in condition for 2 of 3 residents reviewed (Resident H and Resident K), failed to notify the physician of a medication error for Resident H, and failed to have a licensed nurse available to complete an admission for Resident H. Multiple deficiencies related to residents' rights and health services were cited.
Complaint Details
Complaint IN00419400 was substantiated with deficiencies cited related to failure to notify physicians of significant changes in resident conditions and medication errors.
Deficiencies (3)
Description
Failed to notify the physician of a significant change in condition for 2 of 3 residents reviewed (Resident H and Resident K).
Failed to notify the physician of a medication error for 1 of 3 residents reviewed (Resident H).
Failed to have a licensed nurse available to complete an admission for 1 of 3 residents reviewed (Resident H).
This visit was conducted for the investigation of Complaint IN00402513 regarding allegations related to the facility's administration and management.
Findings
The facility failed to employ a licensed Administrator from 12/30/2022 to 2/27/2023. Residents reported worsened call light response times and concerns about medication administration delays. The Operation Specialist was acting as Administrator without a license, and the facility had not properly reported incidents to the Indiana Department of Health.
Complaint Details
Complaint IN00402513 was substantiated with state deficiencies cited related to the allegations of not having a licensed Administrator and failure to report incidents properly.
Deficiencies (1)
Description
Failed to employ a licensed Administrator as required by state regulations.
Report Facts
Residential Census: 34Dates without licensed Administrator: From 12/30/2022 to 2/27/2023
Employees Mentioned
Name
Title
Context
Kristine Lundquist
Executive Director
Signed the report
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