Inspection Reports for Brookdale Murrysville

The inspection was conducted as a complaint investigation at the facility.

No regulatory citations or deficiencies were identified as a result of this inspection.

The inspection was complaint-related, but no deficiencies or citations were found, indicating no substantiated issues.

The inspection was conducted as a complaint investigation following allegations of caregiver neglect and abuse at the facility.

The investigation found that allegations of caregiver neglect were made but not reported to the local Area Agency on Aging or the Department as required. The facility submitted a plan of correction and demonstrated compliance with reporting requirements.

The complaint involved allegations of caregiver neglect including failure to provide incontinence care and accusations of staff kicking a resident. These allegations were not reported to the local Area Agency on Aging or the Department as required by law.

The inspection was an unannounced full renewal inspection conducted on 06/05/2025 to review compliance with licensing requirements and verify correction of previous deficiencies through plan of correction submission.

The inspection identified multiple deficiencies including sanitary conditions, trash receptacle issues, ventilation problems, surface repairs, lighting, food storage, medication storage and administration, and documentation errors. All deficiencies had plans of correction accepted and were reported as implemented by 07/17/2025.

The inspection was conducted as a complaint investigation, unannounced, to review allegations related to resident abuse and compliance with regulatory requirements.

The inspection found multiple deficiencies including a verified incident of resident abuse by a staff member, failure to provide required fire safety orientation to new staff, incomplete orientation training within 40 scheduled work hours, and inadequate support plans missing key resident needs. Corrective actions and plans of correction were accepted and implemented.

The visit was complaint-related with substantiated findings of resident abuse by staff person A, who was suspended and removed from the community. Staff and agency personnel were re-educated on mandatory reporting of abuse and neglect under the Older Adult Protective Services Act.

The inspection was conducted as a complaint and incident investigation related to allegations of resident abuse and reporting violations at Brookdale Murrysville.

The facility failed to immediately report suspected resident abuse incidents in accordance with the Older Adult Protective Services Act and did not timely report incidents to the Department. Additionally, the facility did not retain a copy of a reportable incident as required. Plans of correction were submitted and accepted to address these deficiencies.

The complaint investigation involved multiple incidents where a resident was aggressive toward other residents and staff, including hitting and grabbing. These incidents were not immediately reported to Protective Services or the Department as required. An anonymous allegation was also reported to the District Director of Operations, who initiated an investigation. The facility was found noncompliant in timely reporting and documentation.

The inspection was conducted as a full, unannounced renewal survey of the facility on 04/04/2024.

The facility was found to have deficiencies related to combustible storage near heat sources and evacuation times exceeding the designated safe evacuation time. Plans of correction were submitted and fully implemented by 06/17/2024.

The inspection was a partial, unannounced follow-up visit triggered by an incident to review the submitted plan of correction for the facility.

The facility was found to have multiple deficiencies related to resident abuse notification, physical and verbal abuse, criminal background checks, direct care staff qualifications, and initial direct care training. The submitted plan of correction was accepted and implemented with ongoing monitoring and retraining.

The inspection was conducted as a complaint investigation related to allegations of resident abuse and neglect at Brookdale Murrysville.

The investigation found multiple incidents of verbal and physical abuse by direct care staff person A towards residents, including inappropriate language, rough handling, and failure to report abuse to the appropriate authorities. Staff person A no longer works at the facility. Retraining and corrective actions were implemented to ensure compliance with abuse reporting and resident dignity requirements.

The complaint investigation substantiated multiple allegations of abuse by direct care staff person A, including verbal insults, rough handling, physical pushing, and failure to report incidents to the Department and designated persons. The facility implemented a plan of correction including staff retraining and ongoing monitoring.

The inspection was conducted as a renewal and complaint investigation to review compliance with licensing requirements and verify correction of previous deficiencies.

The inspection identified multiple deficiencies including missing resident signatures on contracts and acknowledgements, lack of documentation for direct care staff qualifications, incomplete staff training, non-operational bathroom exhaust fans, missing emergency telephone numbers, furniture hazards, inadequate lighting, missing refrigerator/freezer thermometers, improper food storage, missing fire extinguisher in kitchen, overdue annual medical evaluations, and missing resident rights acknowledgements. Plans of correction were accepted and implemented by March 30, 2023.

The document serves as a renewal notification and license issuance for Brookdale Murrysville Personal Care Home, confirming receipt of the renewal application and advising of the requirement for an annual onsite inspection within the next twelve months.

No inspection findings are reported in this document; it is an administrative license renewal notice and certificate of compliance.

The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing on 08/05/2021 and 08/06/2021.

No regulatory citations were identified as a result of this inspection.

The document serves as a renewal notification and license issuance for the Brookdale Murrysville Personal Care Home, confirming the facility's compliance and informing that an annual inspection will be conducted within the next twelve months.

The Department has issued a regular license in response to the renewal application and advises that an onsite inspection will be conducted within the next twelve months to ensure compliance with applicable regulations.