Inspection Reports for Brookdale Nine Mile
5329 W Rifle Club Ct, Spokane, WA 99208, United States, WA, 99208
Back to Facility ProfileDeficiencies per Year
12
9
6
3
0
Severe
High
Moderate
Low
Unclassified
Census Over Time
Inspection Report
Follow-Up
Census: 44
Deficiencies: 5
May 14, 2025
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets the Assisted Living Facility licensing requirements. The prior deficiencies related to medication services, resident monitoring, staff training, tuberculosis testing, and background checks were corrected.
Deficiencies (5)
| Description |
|---|
| Failure to ensure a safe medication delivery system and provide medications as prescribed for 5 of 10 residents, resulting in residents receiving contraindicated medications and vital health measurement omissions. |
| Failure to ensure health monitoring and evaluation for residents after falls and for blood sugar levels outside ordered parameters, placing residents at risk for health complications. |
| Failure to ensure mental health and dementia specialty training was completed by 1 of 7 staff, placing residents at risk for unmet care needs. |
| Failure to ensure tuberculosis testing was completed timely for 4 of 10 staff, placing residents at risk for exposure to communicable disease. |
| Failure to ensure new employees had national fingerprint background checks within 120 days of hire for 3 of 6 staff, placing residents at risk of care from potentially disqualified employees. |
Report Facts
Residents reviewed: 10
Total residents: 44
Dates of unannounced inspection: 03/10/2025, 03/11/2025, 03/12/2025, 03/13/2025
Dates medication errors occurred: 17
Dates blood sugar out of parameters: 7
Staff requiring specialty training: 1
Staff missing timely tuberculosis testing: 4
Staff missing fingerprint background checks within 120 days: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff L | Licensed Practical Nurse | Interviewed regarding medication administration and blood sugar notification |
| Staff M | Area Nurse Manager | Interviewed regarding audits of medication administration records |
| Staff O | Health and Wellness Director/RN | Confirmed lack of vital signs documentation after resident falls |
| Staff D | Caregiver | Failed to complete required mental health and dementia specialty training |
| Staff N | Business Office Coordinator | Interviewed regarding specialty training and tuberculosis testing |
| Staff B | Caregiver | Missing timely tuberculosis testing and fingerprint background check |
| Staff C | Medication Technician | Missing timely tuberculosis testing and fingerprint background check |
| Staff H | Medication Technician | Missing timely tuberculosis testing and fingerprint background check |
| Staff J | Caregiver | Missing timely tuberculosis testing |
| Staff A | Administrator | Discovered missing fingerprint background checks for multiple employees |
| Brian Zbylski | ALF Licensor | Inspected the Assisted Living Facility |
| Patricia Eddy | Community Licensor | Inspected the Assisted Living Facility and did on-site verification |
| Carla Rose | NCI Community Licensor | Inspected the Assisted Living Facility |
| Patricia Eddy | Community Licensor | On-site verification during follow-up inspection |
| Tethra Wales | Assisted Living Facility Licensor | On-site verification during follow-up inspection |
Inspection Report
Enforcement
Deficiencies: 1
Mar 18, 2025
Visit Reason
The Department of Social and Health Services conducted a full inspection of the assisted living facility Brookdale Nine Mile on March 18, 2025, resulting in the imposition of a civil fine due to regulatory violations.
Findings
The licensee failed to ensure a safe medication delivery system and did not provide medications as prescribed for five residents, resulting in residents receiving contraindicated medications, missed medications, and vital health measurement omissions, placing residents at risk for health complications. This deficiency was recurring from previous citations.
Deficiencies (1)
| Description |
|---|
| Failure to ensure a safe medication delivery system and failure to provide medications as prescribed for five residents, resulting in contraindicated medications, missed medications, and vital health measurement omissions. |
Report Facts
Civil fine amount: 1000
Number of residents affected: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Hauser | Compliance Specialist | Signed the enforcement letter |
| Stephanie Jenks | Field Manager | Contact person for plan of correction and inquiries |
Inspection Report
Complaint Investigation
Census: 41
Deficiencies: 1
Oct 7, 2024
Visit Reason
The Department completed a complaint investigation of the Assisted Living Facility regarding allegations of sexual assault of a resident.
Findings
The investigation found that the facility failed to notify law enforcement and the department of the allegation for two days. The abuse was unsubstantiated and no harm was identified. A failed provider practice was identified and citations were written.
Complaint Details
Complaint investigation related to sexual assault of a resident. The abuse was unsubstantiated but a failed provider practice was identified due to delayed reporting.
Deficiencies (1)
| Description |
|---|
| Failure to immediately report incidents of suspected sexual abuse to law enforcement and the department. |
Report Facts
Total residents: 41
Resident sample size: 3
Complaint numbers: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amy Wright | NCI Complaint Investigator | Investigator who conducted the complaint investigation |
| Stephanie Jenks | Field Manager | Signed the letter regarding the findings and next steps |
Inspection Report
Complaint Investigation
Deficiencies: 1
May 16, 2024
Visit Reason
The Department of Social and Health Services completed a complaint investigation at Brookdale Nine Mile assisted living facility due to concerns about medication administration.
Findings
The investigation found that the licensee failed to ensure a safe delivery system for medication administration and failed to provide medication as ordered for one resident, resulting in the resident not receiving end-of-life pain and comfort medications, causing distress and difficulty breathing. This deficiency was recurring from previous citations.
Complaint Details
Complaint investigation completed on May 16, 2024. The deficiency was substantiated and resulted in a civil fine.
Deficiencies (1)
| Description |
|---|
| Failure to ensure a safe delivery system for medication administration and failure to provide medication as ordered for one resident. |
Report Facts
Civil fine amount: 1500
Previous citation dates: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Hauser | Compliance Specialist | Signed the letter imposing the civil fine. |
| Stephanie Jenks | Field Manager | Contact person for plan of correction and inquiries. |
Inspection Report
Complaint Investigation
Census: 47
Deficiencies: 2
Apr 30, 2024
Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation regarding allegations of insufficient staff to address resident care needs.
Findings
The facility failed to ensure that a qualified staff member was onsite to administer medications for 1 of 4 sampled residents, resulting in unmet end-of-life symptom management, discomfort, and difficulty breathing for Resident 1. This failure placed all residents at risk of unmet medication administration.
Complaint Details
The complaint alleged insufficient staff to address resident care needs. The investigation substantiated that the facility failed to have qualified staff onsite to administer medications, leading to unmet symptom management for Resident 1.
Deficiencies (2)
| Description |
|---|
| Failed to ensure a qualified staff member was onsite to administer medications for Resident 1, resulting in unmet end-of-life symptom management and placing residents at risk. |
| Failed to ensure a safe medication delivery system and provide medication as ordered for Resident 1, causing distress and difficulty breathing during the dying process. |
Report Facts
Total residents: 47
Resident sample size: 7
Closed records sample size: 1
Sampled residents with medication issues: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Anne Sinclair | NCI Community Complaint Investigator | Investigator who conducted the complaint investigation and on-site verification |
| Stephanie Jenks | Field Manager | Signed the follow-up inspection letter |
Inspection Report
Complaint Investigation
Census: 51
Deficiencies: 1
Feb 27, 2024
Visit Reason
The Department completed a complaint investigation of the Assisted Living Facility on 02/27/2024 due to complaints regarding resident medications being unavailable.
Findings
The investigation found that the facility did not meet Assisted Living Facility requirements due to nonavailability of medications, which contributed to increased resident behaviors. The facility updated its resident admission process and contact information to ensure medication availability and continuity of care. Residents were observed without distress during the unannounced visit.
Complaint Details
Complaint investigation included multiple complaint numbers (117014, 118390, 118704, 119085, 119649) regarding resident medications unavailable. The complaint was substantiated with failed provider practice identified and citation(s) written.
Deficiencies (1)
| Description |
|---|
| Nonavailability of medications when the facility assumed responsibility for obtaining resident's prescribed medications. |
Report Facts
Total residents: 51
Resident sample size: 5
Closed records sample size: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Anne Sinclair | NCI Community Complaint Investigator | Department staff who did the inspection and provided consultation |
| Stephanie Jenks | Field Manager | Signed the letter regarding the complaint investigation |
Inspection Report
Complaint Investigation
Census: 43
Deficiencies: 3
Jan 16, 2024
Visit Reason
The inspection was conducted as a follow-up and complaint investigation related to allegations of staff being dismissive and impatient with residents, and a resident requiring cardiopulmonary resuscitation (CPR) and hospitalization.
Findings
The Department found deficiencies related to staff training, orientation, and background checks. Specifically, staff failed to complete required CPR, first aid, and specialty trainings, and background checks were incomplete or missing. These deficiencies placed residents at risk for unmet care needs. The follow-up inspection found no deficiencies.
Complaint Details
The complaint allegations included staff being dismissive of resident's need for assistance with transfers and staff being impatient and yelling at a resident. Another complaint involved a resident requiring CPR and hospitalization. The investigation found failed provider practices and citations were written.
Deficiencies (3)
| Description |
|---|
| Staff did not complete facility orientation, cardiopulmonary resuscitation, first aid training, and specialty trainings. |
| Named staff did not have current Washington state name and date of birth background check, and facility did not complete character, competence, and suitability review. |
| Caregiver did not have CPR and first aid training. |
Report Facts
Total residents: 43
Resident sample size: 5
Closed records sample size: 0
Investigation Date Range: 2023-11-06 to 2023-11-29
Inspection Report
Complaint Investigation
Census: 50
Deficiencies: 1
Jan 11, 2024
Visit Reason
The inspection was conducted as a complaint investigation regarding staff giving non-delegable medication to a resident.
Findings
The investigation found that a named resident received medication from staff who were unqualified to administer it, constituting a failed practice under WAC 388-78A-2320(1)(a)(b).
Complaint Details
The complaint was substantiated with failed provider practice identified and citations written. The allegation was that staff gave non-delegable medication to a resident.
Deficiencies (1)
| Description |
|---|
| Staff gave non-delegable medication to a resident, failing to ensure injectable medication was administered by qualified staff. |
Report Facts
Total residents: 50
Resident sample size: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Anne Sinclair | NCI Community Complaint Investigator | Investigator who conducted the complaint investigation and on-site verification |
Inspection Report
Complaint Investigation
Census: 46
Deficiencies: 1
Dec 11, 2023
Visit Reason
The inspection was conducted as a complaint investigation regarding allegations that the facility administrator or nurse was not available to allow a resident's timely return from the hospital and that there was no nurse in the facility 24/7.
Findings
The investigation found that the facility failed to ensure the administrator or a designee was available to address a resident's timely return from the hospital, resulting in an unnecessary hospital stay. No deficiency was found regarding the absence of a nurse 24/7 as it is not required by regulations.
Complaint Details
The complaint investigation was substantiated with failed provider practice identified and citations written under WAC 388-78A-2560 Administrator responsibilities and WAC 388-78A-2350 Coordination of health care services.
Deficiencies (1)
| Description |
|---|
| Facility failed to ensure the Administrator or designee was available to address a resident's timely return from the hospital, resulting in an unnecessary hospital stay. |
Report Facts
Total residents: 46
Resident sample size: 5
Closed records sample size: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Sylvia Shauvin | Complaint Investigator | Investigator who conducted the complaint investigation and on-site verification |
Inspection Report
Complaint Investigation
Census: 36
Deficiencies: 5
Sep 29, 2023
Visit Reason
The inspection was conducted as a follow-up and complaint investigation related to multiple allegations including lack of monitoring of foot swelling/infection, fall and injury to the head, lack of timely medication refill resulting in hospitalization, missing valuables including money, resident injury, resident altercation, resident aggression toward staff, staff substance use, understaffing, and failure to make required reports.
Findings
The investigation found multiple failed facility practices including failure to investigate and report missing money, failure to maintain staff personnel records, failure to protect residents from physical abuse and assault, and failure to ensure staff credentials were maintained. Some allegations such as medication refill delay and understaffing did not result in citations. The facility was found not in compliance with several Washington Administrative Codes and citations were issued.
Complaint Details
The complaint investigation included allegations of lack of monitoring related to foot swelling/infection, fall and injury to the head, lack of timely medication refill resulting in hospitalization, missing valuables including money, resident injury, resident to resident altercation, resident aggression toward staff, facility not allowing resident to return, staff substance use on duty, understaffing, failure to make required reports, and resident hitting another resident. Some allegations were substantiated with failed facility practices and citations, while others were not supported by findings.
Deficiencies (5)
| Description |
|---|
| Failure to investigate and document investigations of missing money for 2 of 4 sample residents. |
| Failure to report allegations of financial exploitation to the department's reporting hotline. |
| Failure to maintain documentation of staff personnel records for two staff members. |
| Failure to ensure residents were free from physical abuse, resulting in severe head injury requiring hospitalization. |
| Failure to maintain documentation of staff background check results, reference checks, and staff orientation for sampled staff. |
Report Facts
Total residents: 36
Resident sample size: 14
Closed records sample size: 4
Missing money amount: 400
Missing money amount: 20
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Sylvia Shauvin | Complaint Investigator | Conducted the on-site verification and investigation |
| Stephanie Jenks | Field Manager | Signed the follow-up inspection letter |
Inspection Report
Complaint Investigation
Deficiencies: 2
Aug 21, 2023
Visit Reason
The Department of Social and Health Services completed a complaint investigation at Brookdale Nine Mile assisted living facility regarding violations related to resident safety and investigation procedures.
Findings
The investigation found failures to investigate and document missing money for two residents, and failure to ensure residents were free from physical abuse, resulting in a resident sustaining a severe head injury requiring hospitalization.
Complaint Details
Complaint investigation completed on August 21, 2023. The licensee failed to investigate missing money for two residents and failed to prevent physical abuse of one resident, resulting in severe injury. Civil fines were imposed based on these violations.
Deficiencies (2)
| Description |
|---|
| Failure to investigate and document investigations of missing money for two residents, resulting in lack of interventions to prevent further losses. |
| Failure to ensure residents were free from physical abuse for one resident, resulting in physical assault and severe head injury requiring hospitalization. |
Report Facts
Civil fine amount: 2300
Civil fine amount: 300
Civil fine amount: 2000
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Jenks | Field Manager | Contact person for submission of Plan of Correction and inquiries. |
| Matt Hauser | Compliance Specialist | Signed the enforcement letter regarding civil fines. |
Inspection Report
Complaint Investigation
Census: 43
Deficiencies: 2
Mar 29, 2023
Visit Reason
The complaint investigation was conducted due to allegations that a resident was not administered medications as ordered, a resident wandered into another resident's room, and there was insufficient staffing.
Findings
The investigation found that the facility failed to administer prescribed medications to residents who required assistance, resulting in delayed medication administration and placing residents at risk for health complications. Other allegations regarding wandering and staffing were not substantiated. The facility was cited for failed provider practice related to medication administration.
Complaint Details
The complaint investigation was substantiated with failed provider practice identified and citations written related to medication administration failures. Other allegations about resident wandering and insufficient staffing were not substantiated.
Deficiencies (2)
| Description |
|---|
| Resident who required assistance taking medications did not receive prescribed medications until 2 days after admission due to medication orders not entered into the charting system on admission day. |
| Facility failed to provide a medication prescribed to be administered weekly for 10 out of 13 administrations over 3 months to a resident requiring medication assistance. |
Report Facts
Total residents: 43
Resident sample size: 5
Closed records sample size: 1
Missed medication administrations: 10
Days medication delayed: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amy Wright | NCI Complain Investigator | Investigator who conducted the complaint investigation and follow-up inspection |
| Jessica Salquist | Field Manager | Field Manager who signed enforcement and follow-up letters |
| Christopher Atkinson | Administrator or Representative | Signed the Plan of Correction for the facility |
Inspection Report
Enforcement
Deficiencies: 1
Nov 22, 2022
Visit Reason
The Department of Social and Health Services completed an investigation at the assisted living facility Brookdale Nine Mile, resulting in a formal notice of a civil fine due to violations of negotiated service agreements.
Findings
The licensee failed to assist one resident with eating, transferring, laundry, and behavior management for anxiety as per the Negotiated Service Agreement, placing the resident at risk of harm. This deficiency was recurring and previously cited on October 19, 2022, and September 1, 2022.
Deficiencies (1)
| Description |
|---|
| Failure to assist with eating, transferring, laundry, and behavior management for anxiety per the Negotiated Service Agreement for one resident. |
Report Facts
Civil fine amount: 700
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Hauser | Compliance Specialist | Signed the enforcement letter |
| Tara Peacock | Field Manager | Contact person for plan of correction and inquiries |
Inspection Report
Complaint Investigation
Census: 38
Deficiencies: 1
Nov 17, 2022
Visit Reason
The inspection was conducted as a complaint investigation triggered by allegations of resident neglect at the Assisted Living Facility.
Findings
The facility failed to provide care in a manner that promoted safety, dignity, respect, and resident rights for 3 of 6 sampled residents, placing all 38 residents at risk for injury and health complications. Specific issues included unattended residents, inadequate assistance, and locked resident rooms without staff availability.
Complaint Details
The complaint involved allegations of resident neglect. The investigation found failed provider practice under WAC 388-78A-2660 (Resident rights) and RCW 70.129.140 (Quality of life). Citation(s) were written.
Deficiencies (1)
| Description |
|---|
| Failure to provide care promoting safety, dignity, respect, and resident rights for 3 of 6 residents, resulting in risk of injury and health complications. |
Report Facts
Total residents: 38
Resident sample size: 6
Closed records sample size: 1
Completion Date: Nov 17, 2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Jenks | NCI Licensor | Investigator who conducted the complaint investigation |
| Tara Peacock | Field Manager | Field Manager who signed enforcement and follow-up letters |
| Staff B | Resident Care Coordinator | Interviewed regarding resident care issues |
| Staff C | Life Enrichment Coordinator | Interviewed regarding locked resident room and resident assistance |
| Staff D | Caregiver | Interviewed regarding staffing and resident assistance |
| Staff A | Executive Director | Interviewed regarding leadership presence during resident care |
Inspection Report
Life Safety
Deficiencies: 9
Nov 1, 2022
Visit Reason
The Office of the State Fire Marshal conducted an inspection at the Brookdale Nine Mile residential care facility to assess compliance with fire protection and life safety codes.
Findings
The inspection identified multiple violations including unsealed penetrations, fire doors that would not close and latch properly, combustible storage too close to sprinkler heads, unapproved extension cords, failed fire-resistance-rated glazing labels, failed fire and smoke damper inspections, lack of intermediate-temperature sprinklers in walk-in coolers/freezers, missing smoke detector sensitivity testing documentation, and obstructions in means of egress reducing minimum width below required standards.
Deficiencies (9)
| Description |
|---|
| Unsealed penetrations at main shut off valve room ceiling and furnace room in C-Court ceiling |
| Door replaced without fire-resistance-rated glazing label |
| Combustible storage within 18 inches of sprinkler heads in A court and F court linen closets |
| Unapproved extension cord in use in the life enrichment room |
| Fire rated doors in TV Den room, Clare dining room, and Bridgeside dining room would not close and latch from fully open position |
| Several fire and smoke dampers failed inspection |
| Walk-in cooler/freezer lacked intermediate-temperature sprinkler |
| Facility unable to provide documentation for required smoke detector sensitivity testing |
| Storage in back hallways behind kitchen and staff areas obstructing means of egress, reducing minimum width to less than 44 inches |
Report Facts
Next inspection scheduled: Dec 1, 2023
Next inspection scheduled: Dec 31, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Barbara McMullen | Deputy State Fire Marshal | Signed inspection reports and involved in inspection findings |
| Cammie Weston | Maintenance Tech | Signed as Owner or Authorized Representative |
Inspection Report
Complaint Investigation
Census: 44
Deficiencies: 10
Sep 1, 2022
Visit Reason
The investigation was conducted due to multiple complaints alleging issues such as lack of bathroom assistance, untrained caregivers, dietary accommodations not followed, resident falls, bruising, COVID-19 positive cases, and medication administration concerns at Brookdale Nine Mile Assisted Living Facility.
Findings
The investigation found multiple deficiencies including failure to assist residents with eating and toileting, inadequate investigation of falls and bruises, failure to follow dietary accommodations, improper medication administration, insufficient infection control measures during a COVID-19 outbreak, and inadequate staff training and supervision. Several citations were issued for failed facility practices.
Complaint Details
Multiple complaints were investigated including allegations of lack of bathroom assistance, untrained caregivers, dietary issues, resident falls, bruising, COVID-19 positive cases, and medication administration problems. Several failed facility practices were substantiated and citations issued.
Deficiencies (10)
| Description |
|---|
| Failure to assist residents with eating and toileting as per negotiated service agreements. |
| Failure to investigate resident falls thoroughly and implement preventative measures. |
| Failure to follow dietary accommodations resulting in significant weight loss. |
| Failure to investigate bruising and possible abuse incidents. |
| Failure to implement proper infection control measures during COVID-19 outbreak. |
| Failure to provide medication assistance and proper documentation. |
| Failure to maintain safe and sanitary environment, including housekeeping and maintenance issues. |
| Failure to complete required assessments and care planning in a timely manner. |
| Failure to provide adequate behavioral interventions and monitoring. |
| Failure to maintain proper staffing levels and training. |
Report Facts
Total residents: 44
Resident sample size: 33
Closed records sample size: 1
Weight loss: 12
Number of residents with behavioral interventions required: 2
Number of residents with missed medication doses: 3
Number of residents with falls: 8
Number of residents with bruises: 2
Number of residents tested positive for COVID-19: 14
Number of staff tested positive for COVID-19: 4
Loading inspection reports...



