Inspection Reports for
Brookdale San Marcos

The facility was found to be clean, clutter-free, and compliant with safety and regulatory standards. No deficiencies were observed during the inspection, including fire safety, emergency preparedness, medication security, and staff training.

The complaint alleged that staff were unprofessional and rude toward Resident #1, including incidents in the dining hall involving staff and the resident. The investigation found no preponderance of evidence to prove the allegations. The resident was documented to have engaged in harassing and challenging behaviors, which contributed to the situation.

The investigation included interviews, record reviews, and observations. The allegations were found to be unsubstantiated based on the evidence, including staff and resident interviews and documentation of the resident's challenging behavior.

The complaint alleged staff neglect resulting in a resident abusing another resident. The allegation was deemed unsubstantiated based on interviews, record reviews, and observations.

The investigation found no preponderance of evidence to substantiate the allegation of staff neglect resulting in resident abuse. Interviews, record reviews, and observations confirmed that the residents involved have hearing loss, one is bedridden and on hospice, and there was no documentation or witness statements supporting the abuse claim.

The visit was triggered by a complaint alleging that an unknown male entered Resident #1's bedroom at night and did inappropriate acts. The complaint was investigated through interviews, observations, and documentation review.

During the visit, the Licensing Program Analyst interviewed the Executive Director and Resident #1, conducted observations including taking pictures of the resident's unit, and noted various hazards in the resident's bedroom that did not follow code enforcement. Concerns will be cross-reported to appropriate agencies.

The complaint involved an allegation by Resident #1 that an unknown male entered their bedroom at night and committed inappropriate acts. The visit was conducted to investigate this incident.

During the visit, the Licensing Program Analyst interviewed the Executive Director and Resident #1, conducted observations and took pictures of the resident's unit, and noted various hazards in the resident's bedroom that did not follow code enforcement. The analyst will be cross-reporting concerns to appropriate agencies.

The complaint alleged that the facility failed to assist resident R1 with oral hygiene and failed to seek dental treatment for the resident. The allegations were unsubstantiated due to insufficient evidence to prove the alleged violations occurred.

The investigation found insufficient evidence to substantiate the allegations. Interviews with staff, residents, and the Executive Director, along with document reviews, indicated that dental hygiene assistance orders are followed when present, and family often handles dental appointments. No deficiencies were cited during the visit.

The complaint investigation was unsubstantiated. Allegations included denial of ER transport, overcharging for food, failure to provide a new call button bracelet, untimely staff checks, and denial of visitor entry due to COVID. Interviews and evidence did not support these claims.

Based on interviews, records review, and evidence, all complaint allegations were found to be unsubstantiated. The facility followed protocols for emergency transport, meal provision, call button availability, staff responsiveness, and visitor policies consistent with COVID-19 guidelines.

The facility was found to be clean, well-maintained, and in good repair with no deficiencies observed. All reviewed client and employee records met regulatory standards, and safety, infection control, medication storage, and fire safety requirements were satisfactorily met.

The facility was found to be clean, well-maintained, and in good repair with no deficiencies observed. All reviewed client and employee records met requirements, and safety, infection control, medication storage, and fire safety measures were compliant.

The facility was inspected inside and outside with no obstructions found. All required safety equipment and postings were present. The facility was clean, well-maintained, and operating appropriately with no Title 22, Division 6 Regulation violations observed or cited.

The facility was inspected inside and outside with no obstructions found. All required safety equipment and postings were present. The facility was clean, well-maintained, and operating within regulations. No Title 22, Division 6 Regulation violations were observed or cited during the visit.

The complaint was unsubstantiated based on interviews, observations, and record review. Allegations regarding staff training, sanitation of resident rooms, and personnel requirements were not supported by the evidence.

The investigation included interviews, record reviews, and facility tours. The evidence did not substantiate the allegations; staff were found to have received appropriate training, resident rooms were generally clean, and staffing levels were adequate to meet resident care needs.

The complaint was unsubstantiated after investigation. Allegations included inadequate staff training, unsanitary resident rooms, and unmet personnel requirements. Evidence did not support these claims.

The investigation included interviews, record reviews, and facility tours, which found that staff received appropriate training, resident rooms were generally clean, and staffing levels were adequate. The allegations were determined to be unsubstantiated based on the evidence.

The complaint investigation was unsubstantiated due to lack of preponderance of evidence to prove the alleged violations occurred.

The investigation found insufficient evidence to substantiate the allegations. Staff and resident interviews, along with a review of the resident's file and Medication Administration Records, indicated the resident self-administered medications and staff only administered medications for three days before returning them to the resident. The allegations were determined to be unsubstantiated.

The complaint was unsubstantiated due to lack of preponderance of evidence to prove the alleged violations did or did not occur.

The investigation found insufficient evidence to substantiate the allegations. Staff and resident interviews, along with a review of the resident's file and Medication Administration Records, indicated the resident self-administered medications with brief assistance from staff for three days before medications were returned to the resident for unsupervised self-administration.

The complaint alleged that staff were not abiding by the addendum to the admissions agreement, specifically regarding rental amounts. The allegation was unsubstantiated due to lack of sufficient evidence.

The investigation found insufficient evidence to substantiate the allegation. The facility had documented a rent increase and retention discount properly, and the new rental amount took effect as stated.

The complaint alleged that staff were not abiding by the addendum to the admissions agreement related to rental amounts. The allegation was unsubstantiated due to lack of sufficient evidence.

The investigation found that the facility had documented a rent increase and retention discount appropriately, and there was insufficient evidence to substantiate the allegation that staff were not abiding by the admissions agreement addendum. The allegation was therefore unsubstantiated.

Complaint number 18-AS-20220606112050 was investigated and found to have no deficiencies.

During the visit, interviews were conducted with residents and no deficiencies were cited. An exit interview was held with the Business Office Manager where the report and LIC811 were discussed and provided.

Complaint number 18-AS-20220606112050 was investigated and found to have no deficiencies.

During the visit, interviews were conducted with residents and no deficiencies were cited.

The complaint was unsubstantiated based on interviews with the resident, nurse, and file review. There was no preponderance of evidence to prove the alleged violation occurred.

The investigation found that the resident had multiple pressure injuries prior to admission and was receiving treatment. There was insufficient evidence to substantiate the allegation that the injuries occurred while in care, resulting in an unsubstantiated finding.

The complaint alleged that a resident sustained pressure injuries while in care. The investigation concluded the allegation was unsubstantiated due to lack of sufficient evidence.

The investigation found that the resident had multiple pressure injuries prior to admission and was receiving treatment. There was insufficient evidence to substantiate the allegation that the injuries were sustained while in care, resulting in an unsubstantiated finding.

No immediate health or safety issues were observed during the visit, and no deficiencies were cited.

No immediate health or safety issues were observed during the visit, and no deficiencies were cited.

No deficiencies were cited or observed during the inspection. The facility was found to have current criminal record clearances for all staff and was implementing infection control protocols effectively.

No deficiencies were cited or observed during the inspection. The Licensing Program Analyst provided technical assistance and evaluated the facility's infection control mitigation plan including disinfection, testing surveillance, screening protocols, and use of personal protective equipment.

The complaint involved multiple allegations including failure to afford resident privacy, failure to use universal precautions, failure to safeguard resident's personal belongings, failure to clean resident's room properly, failure to treat resident with dignity and respect, and failure to keep accurate information regarding a resident's mental condition. All allegations were found unsubstantiated due to lack of evidence or insufficient data.

The investigation found insufficient evidence to substantiate any of the allegations. The facility staff policies and practices were reviewed, and interviews conducted, but none of the claims met the standard for substantiation. All allegations were determined to be unsubstantiated.