Inspection Reports for Brookestone Village
4330 South 144th Street, NE, 68137
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Census
Capacity
Inspection Report
Renewal
Capacity: 140
Deficiencies: 0
Mar 10, 2025
Visit Reason
The document is a Nursing Home Licensure Renewal Application and related certification materials for Brookestone Village, indicating the facility's license renewal process and compliance with statutory requirements.
Findings
The documents confirm that Brookestone Village meets statutory requirements for licensure renewal as a skilled nursing facility with specialized services including Alzheimer's care, physical therapy, occupational therapy, and speech therapy. The renewal application includes detailed information about facility capacity, ownership, and care programs.
Report Facts
Total licensed beds: 140
Maximum Alzheimer's beds: 20
Renewal application date: Mar 10, 2025
Application signature date: Mar 23, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Abigail Meredith | Administrator | Named as facility administrator on the renewal application and Alzheimer's Special Care Unit Disclosure. |
| Karen Walker | Director of Nursing | Named as Director of Nursing on the renewal application. |
| Brian Stuhr | Authorized Representative | Signed as authorized representative on renewal application and Alzheimer's Special Care Unit Disclosure. |
| Glenn Van Ekeren | Authorized Representative | Signed as authorized representative on renewal application. |
Inspection Report
Renewal
Capacity: 140
Deficiencies: 0
Mar 1, 2021
Visit Reason
This document is a Nursing Home Licensure Renewal Application and related certification documents for Brookestone Village, verifying the renewal of the facility's license and certifications.
Findings
The documents confirm that Brookestone Village meets statutory requirements for licensure renewal as a Skilled Nursing Facility with special care units including Alzheimer's and speech therapy. The renewal application includes facility ownership, capacity, and certification details.
Report Facts
Total licensed beds: 140
Maximum capacity for Alzheimer's beds: 20
Renewal application date: Mar 1, 2021
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Abigail Meredith | Administrator | Named as Administrator on the renewal application and Alzheimer's unit disclosure |
| Karen Walker | Director of Nursing | Named as Director of Nursing on the renewal application |
| Jack D. Vetter | Authorized Representative | Signed the renewal application and Alzheimer's unit disclosure as authorized representative |
| Glenn Van Ekeren | Authorized Representative | Signed the renewal application as authorized representative |
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 30, 2020
Visit Reason
An unannounced offsite focused infection control survey was conducted to investigate a complaint alleging the facility failed to implement CMS directives related to COVID-19.
Findings
The facility was found to have implemented CMS directives related to COVID-19, with staff education completed and protocols in place, resulting in compliance with relevant regulatory requirements.
Complaint Details
The complaint alleged failure to implement CMS directives related to COVID-19. The facility was found compliant and no deficiencies were cited.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health |
Notice
Capacity: 140
Deficiencies: 0
Mar 16, 2020
Visit Reason
The document is a nursing home licensure renewal application and Alzheimer's Special Care Unit Disclosure for Brookestone Village, including facility and ownership information, care philosophy, staffing, and family support details.
Findings
The document outlines the facility's Alzheimer's Special Care Unit philosophy, admission and discharge criteria, staffing patterns, staff training, environmental considerations, life enrichment programs, family support, and cost of care. It certifies compliance with statutory requirements for licensure renewal.
Report Facts
Total licensed beds: 140
Alzheimer's unit capacity: 20
Staffing numbers: 1
Staffing numbers: 2
Staffing numbers: 1
Staffing numbers: 1
Dementia training hours: 4
Cost of care: 283
Cost of care: 324
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Andrew Wismer | Administrator | Named as facility administrator in licensure renewal application. |
| Karen Walker | Director of Nursing | Named as Director of Nursing in licensure renewal application. |
| Jack D. Vetter | Authorized Representative | Signed the Alzheimer's Special Care Unit Disclosure and licensure renewal application. |
| Julie Knobbe | Contact for Applicant | Named contact person for the legal owning entity VSL Omaha, LLC. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Feb 3, 2020
Visit Reason
An unannounced visit was conducted to investigate a complaint at Brookestone Village regarding infection control, staffing sufficiency, and staff health status.
Findings
The facility was found to be in compliance with infection control guidelines, staffing sufficiency, and staff health status requirements, with no violations identified during the investigation.
Complaint Details
The complaint alleged failure to follow infection control guidelines for illnesses, insufficient staffing to care for residents, and inappropriate staff health status. All allegations were found to be unsubstantiated.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Inspection Report
Annual Inspection
Census: 132
Capacity: 146
Deficiencies: 9
Apr 18, 2019
Visit Reason
Annual inspection of Brookestone Village nursing facility to assess compliance with regulatory requirements including resident care, safety, and facility conditions.
Findings
The facility was found deficient in several areas including failure to evaluate and implement a toileting program for a resident, improper exit signage, inadequate emergency lighting, failure to maintain hazardous area doors, improper use of power strips and extension cords, incomplete emergency generator inspections, and failure to follow up on a dental visit for a resident. The facility submitted plans of correction and some deficiencies were later dismissed after informal dispute resolution.
Severity Breakdown
SS=D: 1
SS=E: 4
SS=F: 3
Deficiencies (9)
| Description | Severity |
|---|---|
| Failed to evaluate and implement a toileting program for 1 of 3 sampled residents. | SS=D |
| Improper 'NO Exit' signage placed on an exit door causing confusion. | SS=E |
| Failed to provide exterior and interior emergency lighting affecting evacuation safety. | SS=E |
| Failed to provide 'NO Exit' signs at patio door that could be mistaken for an exit. | SS=E |
| Failed to maintain hazardous area doors so they close and latch properly. | SS=F |
| Failed to ensure smoke barrier doors were not propped open, allowing smoke migration. | SS=E |
| Failed to conduct all required weekly emergency generator inspections. | SS=F |
| Improper use of power strips and extension cords in patient care vicinities increasing fire risk. | SS=F |
| Failed to follow up on a dentist visit for 1 resident. | — |
Report Facts
Census: 132
Total Capacity: 146
Deficiencies cited: 9
Residents identified at risk: 13
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Andrew Wismer | Administrator | Named in multiple findings and correspondence |
| Dain Weiss | Reviewer | Conducted Informal Dispute Resolution |
| Connie Vogt | Program Manager | Signed Informal Dispute Resolution report |
| Karen Zelensky | Director of Nursing | Participant in Informal Dispute Resolution |
| Erin Mumm | Assistant Director of Nursing | Participant in Informal Dispute Resolution |
| Maintenance Staff A | Interviewed regarding facility maintenance deficiencies | |
| Jill Kennon | CDA | Dental provider contacted for clarification on resident dental care |
Inspection Report
Complaint Investigation
Deficiencies: 0
Apr 4, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to follow the plan of care for residents identified at risk for falls.
Findings
The investigation found that the facility did follow the plan of care for residents at risk for falls, and there was no violation related to this issue at the time of the investigation.
Complaint Details
The complaint alleged that the facility failed to follow the plan of care for residents identified at risk for falls. The allegation was not substantiated as the facility was found to be in compliance.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator | Signed the report and identified as the Training Coordinator for the Office of LTC Facilities - Licensure Unit - Division of Public Health |
Inspection Report
Complaint Investigation
Census: 125
Capacity: 140
Deficiencies: 10
Jan 10, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Brookestone Village from January 8 to January 11, 2018, by representatives of the Department of Health and Human Services Division of Public Health.
Findings
The facility was found compliant with protecting residents from injury but failed to ensure allegations of abuse were reported immediately within the required 2-hour timeframe. Multiple deficiencies were identified including failure to maintain cleanliness of ventilation covers, inadequate hand hygiene during wound care and feeding, life safety code violations including obstructed exits and fire door issues, inadequate infection control practices, and improper electrical equipment use.
Complaint Details
The visit was complaint-related to allegations that the facility failed to protect residents from injuries and failed to immediately report allegations of abuse. The facility was found compliant with injury protection but non-compliant with timely reporting of abuse allegations.
Deficiencies (10)
| Description |
|---|
| Facility staff failed to maintain cleanliness of ventilation covers in 9 resident bathrooms. |
| Facility staff failed to perform hand hygiene when changing gloves during wound care and during gastrostomy tube feeding administration. |
| Exit door East of Parkview required full upper body strength to open and sidewalk egress path had abrupt elevation change. |
| Facility failed to maintain 2-hour fire separation rating in horizontal exits due to non-fire rated weather stripping on fire doors. |
| Facility failed to provide smoke resistant enclosure for hazardous areas allowing fire and smoke migration. |
| Facility failed to train kitchen staff on proper procedures to extinguish a grease fire. |
| Fire extinguisher in laundry room was obstructed by pillows. |
| Doors protecting corridor openings failed to resist passage of smoke due to doors not latching properly. |
| Smoke barrier doors failed to close and latch properly allowing smoke passage. |
| Facility failed to use and maintain electrical wiring and equipment properly; vending machines plugged into a single power strip. |
Report Facts
Facility census: 125
Total licensed capacity: 140
Number of bathrooms with ventilation cover dust: 9
Residents sampled for hand hygiene observation: 8
Residents affected by exit door issues: 35
Residents affected by horizontal exit fire door issues: 73
Residents affected by hazardous area enclosure issues: 125
Residents affected by corridor door smoke passage issues: 38
Residents affected by smoke barrier door issues: 34
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator | Signed letter regarding complaint investigation |
| John Turner | Administrator | Facility administrator named in report |
| RN D | Registered Nurse | Observed failing to perform hand hygiene during wound care |
| ADON C | Assistant Director of Nursing | Interviewed regarding hand hygiene protocol and observations |
| ADON B | Assistant Director of Nursing | Interviewed regarding hand hygiene protocol and observations |
| Maintenance A | Interviewed and acknowledged multiple facility maintenance deficiencies |
Inspection Report
Renewal
Capacity: 140
Deficiencies: 0
Jul 1, 2017
Visit Reason
This document package relates to the renewal of the Skilled Nursing Facility license for Brookestone Village following a change of ownership and facility name change effective July 1, 2017.
Findings
The documents include the license issuance, change of ownership application, Alzheimer's Special Care Unit Disclosure, occupancy permit, facility floor plan, and lease agreement. The facility is licensed for 140 beds and includes a specialized Memory Support Household for residents with dementia. The renewal confirms compliance with state regulations and outlines facility services, staffing, and care philosophies.
Report Facts
Total licensed beds: 140
Memory Support Household capacity: 20
License effective date: 2017
License expiration date: 2018
Daily room rates: 241
Daily room rates: 256
Daily level of care rates: 25
Daily level of care rates: 73
Memory support daily rate: 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| John Turner | Administrator | Named as facility administrator in licensure application and correspondence. |
| Miekka Milliken | Administrator | Named as administrator in licensure application. |
| Karen Zelensky | Director of Nursing | Named as Director of Nursing in licensure application. |
| Jack D. Vetter | Chairman of the Board and CEO | Named as Chairman and CEO of Brookestone Village and Vetter Senior Living. |
| Eldora D. Vetter | Secretary | Named as Secretary of Brookestone Village and Vetter Senior Living. |
| Glenn Van Ekeren | President | Named as President of Brookestone Village and Vetter Senior Living. |
| Brian Stuhr | Treasurer | Named as Treasurer of Brookestone Village and Vetter Senior Living. |
| Shari Terry | Chief Operations Officer | Signed letter submitting change of ownership documents. |
| Julie Knobbe | Contact | Contact person for ownership entity VSL Omaha, LLC. |
Inspection Report
Complaint Investigation
Deficiencies: 0
May 24, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging that the facility fails to change fall interventions after residents have been identified at risk for falls.
Findings
The facility was found to have changed fall interventions appropriately after residents were identified at risk for falls, with observations and record reviews confirming that new interventions were implemented based on causal factors and resident status. The facility was found to be in compliance with regulatory requirements.
Complaint Details
The complaint alleged failure to change fall interventions after residents were identified at risk for falls. The facility was found to be in compliance, and the allegation was not substantiated.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Inspection Report
Renewal
Capacity: 140
Deficiencies: 0
Feb 23, 2017
Visit Reason
The document is related to the renewal of the nursing home license for Brookestone Village Rehabilitation and Care Center, including certification and endorsement for Alzheimer's/Special Care Unit.
Findings
The facility meets statutory requirements for Skilled Nursing Facility/Nursing Facility dual certification and includes a detailed Alzheimer's/Special Care Unit disclosure describing the philosophy, staffing, environment, resident activities, family support, and training related to dementia care.
Report Facts
Total licensed beds: 140
Maximum endorsed capacity: 20
Renewal application date: 2017
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kristin Milliken | Administrator | Named as facility administrator on renewal application |
| Karen Zelensky | Director of Nursing | Named as director of nursing on renewal application |
| Miekka Milliken | Administrator | Named as administrator on Alzheimer's/Special Care Unit disclosure |
| Julie Knobbe | Contact for legal owning entity | Named as contact for Brookestone Village, Inc. on Alzheimer's/Special Care Unit disclosure |
| Jack D. Vetter | Authorized Representative | Signed renewal application and Alzheimer's/Special Care Unit disclosure |
Inspection Report
Complaint Investigation
Deficiencies: 0
Nov 15, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint at Brookestone Village Rehabilitation And Care Center regarding allegations of failure to protect residents from injury, failure to provide care as identified on the plan of care, and failure to follow the plan of care for residents at risk for falls.
Findings
The facility was found to have protected residents from injury and provided care as identified on the plan of care, including for residents at risk for falls. No violations were found related to the allegations after review of records, observations, and interviews.
Complaint Details
The complaint alleged failure to protect residents from injury, failure to provide care as identified on the plan of care, and failure to follow the plan of care for residents at risk for falls. The facility was found not to be in violation of these allegations.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Inspection Report
Complaint Investigation
Census: 134
Capacity: 140
Deficiencies: 8
Oct 3, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Brookestone Village Rehabilitation And Care Center from October 3, 2016 to October 6, 2016.
Findings
The facility was found to be in compliance with abuse protection regulations. However, deficiencies were identified including failure to provide adequate care for a post-surgical site, unsafe gas fireplace temperatures, and multiple life safety code violations including fire safety and maintenance issues.
Complaint Details
The complaint alleged the facility failed to protect residents from abuse. The investigation found no violation related to abuse; the facility protected residents from abuse and followed regulations for investigations.
Severity Breakdown
SS=D: 4
SS=E: 3
SS=F: 1
Deficiencies (8)
| Description | Severity |
|---|---|
| Failed to evaluate and provide treatment to the post surgical site for Resident 84, including lack of documented assessments, practitioner orders, and comprehensive care plan. | SS=D |
| Failed to ensure gas fireplace was maintained at a safe temperature to prevent burns, affecting 2 cognitively impaired residents. | SS=D |
| Hazardous areas were not constructed to provide smoke resistant enclosure; a 1" hole was found in the ceiling of the Main Electrical Room. | SS=D |
| Failed to conduct at least one fire drill per shift in each quarter in 2016, missing 3rd shift drill in 1st quarter. | SS=F |
| Allowed lint accumulation on 6 fire sprinkler heads in Laundry Room and a bent deflector on one sprinkler head in kitchen. | SS=D |
| Failed to inspect fire extinguisher in Fountain View Kitchen on a monthly schedule. | SS=E |
| Internal seams and joints of hood and exhaust system for commercial cooking equipment were not sealed and grease tight. | SS=E |
| Use of extension cord as permanent wiring in Room #204. | SS=E |
Report Facts
Facility census: 134
Total licensed capacity: 140
Deficiencies cited: 8
Fireplace temperature: 294
Surgical incision size: 12
Fire sprinkler heads lint covered: 6
Residents affected by fireplace hazard: 2
Residents affected by fire extinguisher deficiency: 15
Residents affected by extension cord use: 17
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | RNC, Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed complaint investigation letter |
| Kristin Milliken | Administrator | Named as facility administrator in report and staffing forms |
| Maintenance A | Verified multiple facility deficiencies including fire safety and maintenance issues | |
| Administration Staff A | Verified extension cord use deficiency | |
| Facility NP | Nurse Practitioner | Confirmed verbal order and dressing issues for Resident 84 |
| Director of Nursing | Confirmed lack of documentation and assessments for Resident 84 |
Inspection Report
Complaint Investigation
Deficiencies: 0
Sep 7, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging that the facility fails to provide care and services according to practitioner's orders.
Findings
The investigation found that the facility did provide care and services according to practitioner's orders. Observations, record reviews, and interviews confirmed that residents were receiving ordered services and staff were knowledgeable of needed care.
Complaint Details
The complaint alleged failure to provide care and services according to practitioner's orders. The allegation was found to be unsubstantiated as the facility was in compliance with regulatory guidelines.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 11, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint that the facility fails to protect residents from injuries.
Findings
The facility was found to protect residents from injuries. Observations and reviews showed that interventions were in place and updated as needed, and all falls and injuries were reviewed by the interdisciplinary team to determine causal factors.
Complaint Details
The allegation was that the facility fails to protect residents from injuries. The complaint was investigated and found to be unsubstantiated as the facility was in compliance with regulatory requirements.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the complaint investigation report. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 14, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint at Brookestone Village Rehabilitation And Care Center regarding multiple allegations including overmedication, evaluation of changes in condition, staffing sufficiency, care and treatment issues, discharge planning, and equipment maintenance.
Findings
The facility was found to be in compliance with all related regulatory requirements for all allegations investigated, including medication administration, evaluation of changes in condition, staffing, bladder elimination care, skin breakdown prevention, pain control, discharge planning, and maintenance of essential equipment.
Complaint Details
The investigation was complaint-driven, addressing multiple allegations such as overmedication, failure to evaluate changes in condition, insufficient staffing, inadequate care for bladder elimination and skin breakdown, pain control issues, medication administration errors, inappropriate involuntary discharge reasons, lack of family involvement in discharge planning, and failure to maintain essential equipment. All allegations were found to be unsubstantiated with the facility in compliance.
Report Facts
Medications observed: 25
Call light response time: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Notice
Capacity: 140
Deficiencies: 0
Feb 3, 2016
Visit Reason
This letter informs the facility administrator about Medicaid room changes scheduled to take effect on March 1, 2016, specifically converting all 140 beds to dually-certified beds.
Findings
The Medicaid certified bed count for Brookestone Village is amended to reflect 140 dually-certified beds effective March 1, 2016.
Report Facts
Total licensed beds: 140
Inspection Report
Complaint Investigation
Census: 131
Capacity: 134
Deficiencies: 9
Oct 5, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Brookestone Village Rehabilitation And Care Center from October 5, 2015 to October 8, 2015.
Findings
The facility was found to be in compliance regarding fall interventions and resident transfers according to the plan of care, with one substantiated allegation of a past transfer issue that was immediately corrected. Additional findings included deficiencies related to catheter care, drug regimen review, and multiple life safety code violations.
Complaint Details
The complaint alleged failure to change fall interventions after residents were identified at risk for falls and failure to transfer residents according to the plan of care. The fall intervention allegation was not substantiated; the transfer allegation was substantiated for a past resident but no deficiency was written as the facility self-corrected immediately.
Severity Breakdown
SS=D: 2
SS=E: 2
SS=F: 5
Deficiencies (9)
| Description | Severity |
|---|---|
| Failed to provide catheter care in a manner to prevent potential cross contamination for Resident 103. | SS=D |
| Failed to follow up on pharmacy recommendations for Resident 100 regarding dose reduction of Celexa. | SS=D |
| Failed to separate hazardous areas from other use areas allowing smoke migration in 3 of 6 corridors. | SS=E |
| Failed to maintain exit doors so egress hardware would release with 15 pounds of pressure in multiple locations. | SS=F |
| Failed to ensure emergency lighting was installed by the emergency generator set. | SS=F |
| Failed to activate fire alarm system within 24 hours of night time drills and failed to provide documentation of signal receipt. | SS=F |
| Failed to have fire sprinkler system in attic tested hydrostatically with 200 psi for two hours. | SS=F |
| Failed to maintain exit doors so egress hardware would release with 15 pounds of pressure on Fountainview West smoke doors. | SS=E |
| Failed to install audible and visual strobes for automatic fire alarm system in 3 enclosed courtyards. | SS=F |
Report Facts
Facility census: 131
Facility total capacity: 134
Deficiencies cited: 9
Fire drills not transmitted within 24 hours: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kelly Darling | Registered Nurse | Investigator conducting complaint and annual survey |
| Lori Frodsham | Registered Nurse | Investigator conducting complaint and annual survey |
| Carol Neneman | Social Worker | Investigator conducting complaint and annual survey |
| Nurse Aide C | Nurse Aide | Named in catheter care deficiency |
| RN D | Staff Development Coordinator / Registered Nurse | Witnessed catheter care and identified deficiency |
| ADON A | Assistant Director of Nursing | Interviewed regarding pharmacy recommendation follow-up |
| ADON B | Assistant Director of Nursing | Interviewed regarding pharmacy recommendation follow-up |
| Maintenance A | Interviewed and verified multiple life safety code deficiencies |
Inspection Report
Complaint Investigation
Census: 121
Deficiencies: 0
Aug 17, 2015
Visit Reason
An unannounced visit was conducted to investigate multiple complaints regarding fall interventions, investigation submission timeliness, fall prevention, resident property safety, and fecal impaction at Brookestone Village Rehabilitation And Care Center.
Findings
The facility was found to be in compliance with all related regulatory requirements for all allegations investigated, including fall interventions, timely submission of investigations, fall prevention, resident property safety, and prevention of fecal impactions. Staff were knowledgeable and appropriate interventions and policies were in place.
Complaint Details
The investigation addressed allegations that the facility failed to change fall interventions after residents were identified at risk for falls, failed to submit investigations within 5 working days, failed to prevent falls for residents at risk, failed to ensure residents' property was safe, and failed to ensure residents were free from fecal impaction. All allegations were found to be unsubstantiated.
Report Facts
Facility census: 121
Investigations reviewed: 5
Resident medical records reviewed: 3
Staff training date: 201507
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator, Licensure Unit | Signed the report as Training Coordinator |
| Kelly Darling | Registered Nurse | Investigator representing Department of Health and Human Services |
| Lori Frodsham | Registered Nurse | Investigator representing Department of Health and Human Services |
| Carol Neneman | Social Worker | Investigator representing Department of Health and Human Services |
Inspection Report
Complaint Investigation
Census: 125
Deficiencies: 3
Jul 7, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint survey regarding the facility's failure to submit investigations within 5 working days and allegations of staff abuse.
Findings
The facility failed to submit investigations within the required 5 working days and failed to protect residents from potential abuse by a nurse, resulting in disciplinary action. The facility also delayed reporting a fall with injury to Adult Protective Services beyond the required timeframe.
Complaint Details
The complaint investigation was triggered by allegations that the facility failed to submit investigations within 5 working days and that a night nurse made a resident feel uncomfortable and did not administer medications as preferred. The nurse was suspended pending investigation. The facility also delayed reporting a fall with injury to APS by 28 hours.
Severity Breakdown
SS=E: 1
SS=D: 1
Deficiencies (3)
| Description | Severity |
|---|---|
| Failure to submit investigation in 5 working days. | — |
| Failure to protect residents from potential abuse by a nurse, affecting 38 residents. | SS=E |
| Failure to investigate and report allegations of staff abuse and delayed reporting of a fall with injury to APS. | SS=D |
Report Facts
Facility census: 125
Residents affected by abuse potential: 38
Hours delayed reporting fall injury: 28
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| RN B | Registered Nurse | Named in abuse allegation and disciplinary action related to failure to administer medications properly and causing resident discomfort. |
| Kristin Milliken | Administrator | Facility administrator interviewed regarding investigation and findings. |
| Kelly Schmidt | Registered Nurse | Investigator from Department of Health and Human Services. |
| Lori Frodsham | Registered Nurse | Investigator from Department of Health and Human Services. |
| Carol Neneman | Social Worker | Investigator from Department of Health and Human Services. |
| Eve Lewis | Program Manager - Office of LTC Facilities - Licensure Unit | Signed the complaint investigation letter. |
Inspection Report
Annual Inspection
Census: 134
Deficiencies: 8
Nov 24, 2014
Visit Reason
Annual inspection to assess compliance with Life Safety Code and other regulatory requirements for Brookestone Village Rehabilitation and Care Center.
Findings
The facility was cited for multiple Life Safety Code deficiencies including failure to maintain door latches, lack of NO EXIT signage on courtyard doors, improper storage of oxygen cylinders with combustibles, electrical cords run through doorways, and failure to conduct fire drills at varied times on all shifts. The facility submitted plans of correction addressing these issues.
Severity Breakdown
E: 5
F: 4
Deficiencies (8)
| Description | Severity |
|---|---|
| Failure to maintain doors protecting corridor openings; doors obstructed or failed to latch. | E |
| Smoke door in Burr Oak Dining Room failed to be smoke tight and latch properly. | E |
| Soiled linen door and kitchen dry storage door failed to latch within door frame. | F |
| Fire drills not conducted at unexpected times on all three shifts. | F |
| Oxygen cylinders stored with combustible items in Burr Oak wing storage room. | E |
| Electrical cords run through doorways in Great Room storage area. | F |
| Lack of NO EXIT signage on doors leading to enclosed courtyards in multiple locations. | F |
| Failure to install electronically supervised carbon monoxide detector at gas fireplace in Fountain View wing. | E |
Report Facts
Facility census: 134
Residents affected: 19
Residents affected: 23
Residents affected: 129
Residents affected: 115
Residents affected: 37
Smoke compartments affected: 8
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Administration A | Confirmed deficiencies related to carbon monoxide detector, electrical cords, door latches, and oxygen storage | |
| Maintenance A | Removed electrical cords and confirmed door latch repairs | |
| Administrator | Confirmed lack of NO EXIT signage and door latch issues |
Inspection Report
Annual Inspection
Census: 126
Capacity: 132
Deficiencies: 17
Aug 29, 2013
Visit Reason
Annual survey of Brookestone Village Rehabilitation and Care Center to assess compliance with health, safety, and regulatory standards including investigation of allegations, care planning, medication management, infection control, and life safety code adherence.
Findings
The facility was found deficient in multiple areas including failure to report injuries of unknown origin, incomplete care plans for dialysis and fall prevention, inadequate monitoring of dialysis access sites, lack of specific target behaviors for residents on psychoactive medications, improper sanitizer levels in dishwashers, failure to provide dental services, medication labeling errors, improper infection control practices, and multiple life safety code violations such as use of non-rated plastic for construction containment, malfunctioning fire doors, inadequate exit lighting and signage, improper fire drill scheduling, unsecured oxygen cylinders, and unsafe electrical wiring.
Severity Breakdown
SS=E: 12
SS=D: 7
Deficiencies (17)
| Description | Severity |
|---|---|
| Failed to report an injury of unknown origin for Resident 193 to state agencies. | SS=D |
| Failed to develop comprehensive care plans for dialysis services and fall prevention for Residents 313 and 192. | SS=D |
| Failed to monitor dialysis access site for Resident 313 according to facility policy. | SS=D |
| Failed to establish specific target behaviors for residents on psychoactive medications (Residents 51 and 211). | SS=D |
| Sanitizer concentration levels in household dishwashers did not meet manufacturer recommended levels in 5 of 7 households. | SS=E |
| Failed to assist Resident 125 in obtaining routine and emergency dental care. | SS=D |
| Medication labels did not match physician orders for Resident 157; medications labeled for oral administration were given via feeding tube. | SS=D |
| Failed to cleanse glucometer after use for Resident 157, risking cross contamination. | SS=D |
| Used non-flame retardant plastic as dust containment for construction in Burr Oak Neighborhood. | SS=E |
| Clean linen doors and chapel doors failed to close and latch properly, compromising fire safety. | SS=E |
| Smoke separation doors at Park View and Burr Oak Neighborhoods failed to close and latch, allowing smoke passage. | SS=E |
| Obstructed door to Satellite Kitchen and self-closing door to Soiled Laundry failed to close and latch properly. | SS=E |
| Exit discharge lighting inadequate in enclosed courtyard serving multiple neighborhoods. | SS=E |
| Exit sign outside Lake View Sunroom was not operational. | SS=E |
| Fire drills were not conducted at varying times throughout the month and shifts, limiting staff preparedness. | SS=E |
| Oxygen cylinder in Resident Room 319 was unrestrained, posing a safety hazard. | SS=E |
| Use of electrical adaptors, extension cords, and power strips as permanent wiring in resident rooms. | SS=E |
Report Facts
Facility census: 126
Facility total capacity: 132
Residents affected by non-rated plastic dust containment: 20
Residents affected by malfunctioning fire doors: 108
Residents affected by smoke separation door failure: 73
Residents affected by hazardous area door issues: 48
Residents affected by inadequate exit lighting: 57
Residents affected by non-operational exit sign: 21
Residents affected by fire drill deficiencies: 132
Residents affected by unsecured oxygen cylinder: 21
Residents affected by unsafe electrical wiring: 40
Inspection Report
Annual Inspection
Census: 114
Deficiencies: 12
Jun 25, 2012
Visit Reason
Annual inspection of Brookestone Village Rehabilitation and Care Center to assess compliance with state and federal regulations including resident rights, food safety, pharmaceutical services, and life safety code standards.
Findings
The facility was found deficient in multiple areas including failure to notify a resident prior to roommate change, unsanitary kitchen equipment, inaccurate medication labels, fire safety code violations such as doors not latching properly, obstructed fire extinguishers, improper fire drill timing, and electrical safety issues. Corrective actions and monitoring plans were provided for each deficiency.
Severity Breakdown
SS=E: 9
SS=F: 2
SS=D: 2
Deficiencies (12)
| Description | Severity |
|---|---|
| Facility failed to inform Resident 5 prior to admission of a new roommate. | SS=D |
| Facility failed to maintain cleanliness and condition of kitchen equipment including dust on lights, lime buildup on ice machine, dried food stains on mixer, soiled ovens, and damaged microwave. | SS=F |
| Medication labels inconsistent with physician orders for 2 residents. | SS=D |
| Therapy room door failed to close and latch within door frame, compromising fire and smoke containment. | SS=E |
| Delayed egress signage not posted adjacent to hardware on main entry door in Fountain View Wing. | SS=E |
| Fire extinguisher in Therapy Area obstructed by therapy bed. | SS=E |
| Fire extinguisher in Laundry Room lacked current monthly inspection. | SS=E |
| Kitchen staff lacked training on use of fire extinguisher types. | SS=E |
| Means of egress blocked by furniture and bush branches in multiple wings. | SS=E |
| Flammable fabric quilts hanging in dining rooms without documentation of flame retardant treatment. | SS=E |
| No oxygen in use signage posted on door of resident room where oxygen was used. | SS=E |
| Electrical safety violations including damaged cords and improper use of power strips and extension cords in resident rooms and offices. | SS=E |
Report Facts
Facility census: 114
Sample size: 27
Residents affected: 66
Residents affected: 48
Residents affected: 129
Residents affected: 96
Residents affected: 39
Residents affected: 19
Residents affected: 64
Inspection Report
Complaint Investigation
Census: 109
Deficiencies: 2
Sep 22, 2011
Visit Reason
The inspection was conducted due to complaints and allegations involving failure to investigate and report an unexpected death and staff-to-resident mistreatment, as well as concerns about fall prevention interventions.
Findings
The facility failed to investigate and report an unexpected death of Resident 1 and failed to report an allegation of staff-to-resident mistreatment involving Resident 6 to the state agencies. Additionally, the facility failed to implement fall prevention interventions for Resident 3, who experienced multiple falls including one resulting in a hip fracture.
Complaint Details
The complaint investigation revealed that the facility did not report an unexpected death of Resident 1 and an allegation of staff mistreatment toward Resident 6 to the state agencies as required. Resident 6's complaint was investigated and the employee was terminated, but the incident was not reported to APS or DHHS. The facility census was 109 at the time.
Severity Breakdown
SS=D: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to investigate an unexpected death and report to required state agencies for Resident 1 and failure to report staff-to-resident mistreatment for Resident 6. | SS=D |
| Failure to implement interventions to prevent falls for Resident 3. | SS=D |
Report Facts
Facility census: 109
Falls: 3
Inspection Report
Annual Inspection
Census: 115
Deficiencies: 3
Jun 6, 2011
Visit Reason
The inspection was conducted as an annual survey to assess compliance with state regulations governing licensure of skilled nursing facilities, nursing facilities, and intermediate care facilities.
Findings
The facility failed to review and revise the comprehensive care plan for Resident 1 to reflect increased care needs, pain management, behavioral interventions, and skin condition. The facility also failed to re-evaluate and implement additional interventions to manage Resident 1's pain and monitor skin issues. Additionally, the facility did not ensure adequate supervision to prevent resident-to-resident altercations involving Resident 1.
Severity Breakdown
SS=D: 3
Deficiencies (3)
| Description | Severity |
|---|---|
| Failed to review and revise a Comprehensive Care Plan related to pain, behavioral interventions, and skin condition for Resident 1. | SS=D |
| Failed to provide care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, including failure to re-evaluate and manage pain and monitor skin conditions for Resident 1. | SS=D |
| Failed to ensure the resident environment remained free of accident hazards and provide adequate supervision to prevent resident-to-resident altercations involving Resident 1. | SS=D |
Report Facts
Census: 115
Sample size: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| NA A | Nursing Assistant | Involved in transferring Resident 1 and observed pain responses |
| NA B | Nursing Assistant | Involved in transferring Resident 1 and observed pain responses |
| ADON | Assistant Director of Nursing | Interviewed regarding Resident 1's care needs, pain, skin condition, and care plan revisions |
| SS I | Social Service | Interviewed regarding Resident 1's behavioral issues and care plan |
Inspection Report
Annual Inspection
Census: 111
Deficiencies: 12
Mar 29, 2011
Visit Reason
Annual inspection of Brookestone Village, Inc. to assess compliance with health, safety, and regulatory standards including treatment of pressure sores, infection control, medication administration, and life safety code.
Findings
The facility was found deficient in multiple areas including failure to prevent and treat pressure sores, inadequate personal hygiene care, unsecured medication carts, improper infection control practices, and multiple life safety code violations such as doors held open with objects, lack of proper fire safety door latches, missing exit signage, and electrical hazards.
Severity Breakdown
SS=D: 3
SS=E: 5
SS=F: 4
Deficiencies (12)
| Description | Severity |
|---|---|
| Failed to implement interventions to prevent skin breakdown and failed to evaluate and monitor skin breakdown for residents. | SS=D |
| Failed to provide complete cleansing during personal hygiene cares for residents. | SS=D |
| Failed to ensure medication carts were secured when left unattended. | SS=E |
| Failed to utilize proper handwashing and gloving techniques with personal cares. | SS=D |
| Failed to maintain doors protecting corridor openings with proper latching and free of door holding devices. | SS=E |
| Failed to provide smoke protection for hazardous areas by maintaining self-closing doors and removing door stops. | SS=F |
| Failed to provide exit signage and proper hardware on exit doors and gates, including controlled access doors with thumb turn locks. | SS=F |
| Failed to conduct fire drills quarterly at unexpected times on all shifts. | SS=F |
| Failed to maintain sprinkler system including unsealed sprinkler escutcheons and corrosion on sprinkler heads. | SS=E |
| Failed to maintain facility free from highly flammable decorations on resident doors. | SS=F |
| Failed to post 'oxygen in use' signs in areas where oxygen is used. | SS=E |
| Failed to prohibit use of extension cords and electrical adaptors in resident rooms. | SS=E |
Report Facts
Facility census: 111
Sample size: 23
Non-sampled residents: 4
Deficiency counts: 16
Residents affected by door latch deficiency: 19
Residents affected by exit signage deficiency: 80
Residents affected by sprinkler system deficiency: 35
Residents affected by flammable decorations: 115
Residents affected by oxygen signage deficiency: 18
Residents affected by electrical hazards: 20
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Cassandra Putnam | Administrator | Named in correspondence and plan of correction |
| Doug Hohbein | Chief Plans Examiner | Conducted Informal Dispute Resolution |
| Helen L. Meeks | Administrator Licensure Unit | Signed notification letter |
Document
Capacity: 140
Deficiencies: 0
APP2024
Visit Reason
The documents pertain to the renewal of the nursing home license for Brookestone Village, including certification of licensure, occupancy permit, and Alzheimer's special care unit disclosure.
Findings
No inspection findings or deficiencies are reported. The documents provide administrative, licensing, and programmatic information related to facility operations and care services.
Report Facts
Total licensed beds: 140
Maximum capacity for Alzheimer's beds: 20
Daily room rates: 331
Daily room rates: 372
Daily level of care rates: 35
Daily level of care rates: 83
Memory Support Daily Rate: 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Abigail Meredith | Administrator | Named as facility administrator on the Nursing Home Licensure Renewal Application and Alzheimer's Special Care Unit Disclosure. |
| Karen Walker | Director of Nursing, R.N. | Named as Director of Nursing on the Nursing Home Licensure Renewal Application. |
| Brian Stuhr | Authorized Representative | Signed the Nursing Home Licensure Renewal Application and Alzheimer's Special Care Unit Disclosure as authorized representative. |
| Glenn Van Ekeren | Authorized Representative | Signed the Nursing Home Licensure Renewal Application as authorized representative. |
Document
Capacity: 140
Deficiencies: 0
APP2016
Visit Reason
This document set includes a Nursing Home Licensure Renewal Application for Brookestone Village Rehabilitation and Care Center, renewal fee schedule, occupancy permit, corporate officers listing, and detailed program and service descriptions for the Memory Support Household.
Findings
No inspection findings or deficiencies are reported. The documents provide administrative, licensing, and programmatic information including facility capacity, services offered, team member development, care principles, and room rates.
Report Facts
Total licensed beds: 140
Renewal fees: 1950
Memory Support Daily Rate: 10
Room rates: 227
Private room rates: 242
Suite room rates: 268
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kristin Milliken | Administrator | Named on Nursing Home Licensure Renewal Application. |
| Karen Zelensky | Director of Nursing, R.N. | Named on Nursing Home Licensure Renewal Application. |
| Jack D. Vetter | President and Chair of the Board & CEO | Listed as officer and board member of Vetter Holding, Inc. and related corporations. |
| Eldora D. Vetter | Vice President and Treasurer | Listed as officer and board member of Vetter Holding, Inc. and related corporations. |
| Todd D. Vetter | Assistant Secretary | Listed as officer and board member of Vetter Holding, Inc. and related corporations. |
Notice
Capacity: 140
Deficiencies: 0
APP2018
Visit Reason
This document serves to verify the renewal of the SNF/NF dual certification license for Brookestone Village through the date indicated on the renewal card.
Findings
The document confirms that Brookestone Village meets statutory requirements for licensure as a skilled nursing facility and nursing facility, with a licensed capacity of 140 beds.
Report Facts
Total licensed beds: 140
Maximum occupancy: 140
Base cost of care: 261
Staffing pattern: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| John Turner | Administrator | Named as facility administrator on page 2 and 6. |
| Karen Zelensky | Director of Nursing | Named as Director of Nursing on page 2. |
| Jack D. Vetter | CEO | Named as CEO and authorized representative on page 2 and 10. |
| Glenn Van Ekeren | President | Named as President of Vetter Senior Living on page 3. |
Notice
Capacity: 140
Deficiencies: 0
APP2019
Visit Reason
This document serves to verify that Brookestone Village's SNF/NF dual certification license is renewed and valid through the indicated expiration date. It includes the renewal application and related ownership and facility information.
Findings
The document confirms the facility meets statutory requirements for licensure as a skilled nursing facility/nursing facility with a maximum capacity of 140 beds. It includes ownership details, facility services, and a detailed description of the Memory Support Household program.
Report Facts
Total licensed capacity: 140
Maximum endorsed capacity for Memory Support Household: 20
Base cost of care: 271
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Andrew Wismer | Administrator | Named as facility administrator on renewal application. |
| Karen Zelensky | Director of Nursing | Named as Director of Nursing on facility contact information. |
| Jack D. Vetter | Chairman of the Board and CEO | Named as Chairman of the Board and CEO of Vetter Senior Living, the parent entity. |
| Glenn Van Ekeren | President | Named as President of Vetter Senior Living and related subsidiaries. |
Inspection Report
Renewal
Capacity: 140
Deficiencies: 0
APP2022
Visit Reason
This document is a Nursing Home Licensure Renewal Application for Brookestone Village, submitted to renew the facility's license.
Findings
The document certifies that Brookestone Village meets statutory requirements for licensure as a Skilled Nursing Facility/Nursing Facility with dual certification. It includes details on services offered, ownership, and special care units.
Report Facts
Total licensed beds: 140
Maximum capacity for Alzheimer's beds: 20
Renewal license expiration date: Expires 3/31/2023 as shown on renewal card image
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Abigail Meredith | Administrator | Named as facility administrator in renewal application |
| Karen Walker | Director of Nursing | Named as Director of Nursing in renewal application |
| Brian Stuhr | Authorized Representative | Signed renewal application as authorized representative |
| Glenn Van Ekeren | Authorized Representative | Signed renewal application as authorized representative |
| Jack D. Vetter | Chairman of the Board and CEO | Signed Alzheimer's Special Care Unit Disclosure as authorized representative |
Notice
Capacity: 140
Deficiencies: 0
APP2023
Visit Reason
The document serves as a renewal application for the nursing home license of Brookestone Village, verifying licensure and certification status, and includes related administrative and certification information.
Findings
The documents confirm that Brookestone Village meets statutory requirements for licensure and certification, including special care services such as Alzheimer's unit and therapy services. The occupancy permit indicates a maximum capacity of 140 beds.
Report Facts
Total licensed beds: 140
Maximum capacity for Alzheimer's beds: 20
Renewal licensure fees: 1550
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Abigail Meredith | Administrator | Named as administrator on the renewal application and Alzheimer's Special Care Unit Disclosure. |
| Karen Walker | Director of Nursing | Named as Director of Nursing on the renewal application. |
| Brian Stuhr | Authorized representative and contact name on renewal application and Alzheimer's disclosure. | |
| Glenn Van Ekeren | Authorized representative on renewal application and listed as President in corporate documents. |
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