Inspection Reports for Canterbury Woods

The inspection was an unannounced Required Annual Inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing requirements.

The facility was found to be clean, in good repair, and compliant with safety and health regulations. No deficiencies were issued during this inspection. Residents and staff files were reviewed and found to be up to date.

The inspection was an unannounced required annual inspection conducted to evaluate compliance with licensing regulations at the facility.

The facility was found to be clean, in good repair, and compliant with safety and health standards. No deficiencies were issued during this inspection.

The inspection was conducted as an unannounced Plan of Correction (POC) visit to verify compliance with previously identified issues.

During the inspection, the Licensing Program Analyst toured the facility and found no deficiencies. A copy of the report was provided and an exit interview was conducted.

An unannounced complaint investigation was conducted following a complaint received on 07/25/2023 regarding allegations of inadequate resident care and facility conditions.

The investigation included a facility tour, interviews, and record reviews. Although some concerns such as ants in a resident's apartment and hygiene issues were noted, there was insufficient evidence to substantiate the allegations. The complaint was determined to be unsubstantiated.

The complaint included allegations that staff did not ensure residents had clean clothing, residents' hygiene needs were not properly met, the facility was not free of pests, and residents were not provided proper food service. The investigation found no preponderance of evidence to prove these violations occurred, resulting in an unsubstantiated finding.

An unannounced complaint investigation was conducted following a complaint received on 07/25/2023 regarding a resident who became severely dehydrated.

The investigation found that one resident did not receive adequate personal assistance, resulting in dehydration and acute kidney injury. The allegations were substantiated based on interviews, record reviews, and observations.

The complaint was substantiated. Resident 1 was admitted on 2/20/2023 and assessed as independent in nutrition and meals on 3/1/2023. On 7/17/2023, the resident collapsed due to hypotension and was treated for dehydration and acute kidney injury.

The inspection was an unannounced Required Annual Inspection conducted by Licensing Program Analyst D. Ayers to assess compliance with licensing requirements.

The facility was found to be in compliance with no deficiencies cited. The inspection included tours of the facility, review of emergency preparedness, medication storage and administration, and resident and staff files.

The visit was an unannounced case management inspection regarding an incident reported on 2023-06-15 by the facility Administrator Elvyra Abare.

The Licensing Program Analyst interviewed the Administrator, reviewed staff and resident files, and planned to request additional police and medical records related to the incident. A follow-up visit may occur if necessary.

The visit was triggered by a complaint or incident report dated 2023-06-15. No substantiation status is provided.

The visit was a Case Management - Incident investigation triggered by a reported incident of rough care provided by a staff member to a resident.

The inspection found that the facility elevator was out of service for several weeks, limiting resident mobility, and that a staff member was rough when providing care to a resident, causing pain and discomfort. Deficiencies were cited related to maintenance and operation as well as personal rights of residents.

The complaint involved allegations that Staff 1 was rough when providing care to Resident 1, causing pain in his legs when assisting with dressing. Resident 1 reported the issue had been ongoing for about a month and a half.

An unannounced Case Management - Incident visit was conducted by Licensing Program Analyst B. Miranda to evaluate the facility and interview a resident and the administrator.

No citations were issued during the visit per the California Code of Regulations Title 22. The Licensing Program Analyst conducted a tour, interviewed a resident and the administrator, and reviewed relevant documentation.

An unannounced Required - 1 Year Annual Inspection was conducted to include an Infection Control site visit.

The facility was toured inside and out, including assisted living areas, with no citations issued. Infection control measures were reviewed, including COVID-19 symptom screening, PPE usage, and vaccination clinics.

The visit was conducted to provide technical assistance for Infection Prevention and Control guidelines for Adult and Senior Care facilities during the COVID-19 pandemic.

The Licensing Program Analyst and Program Clinical Consultant reviewed facility policies and procedures related to screening, isolation, disinfecting, staffing, training, PPE usage, and visitation. Recommendations included posting hand washing signs, maintaining an isolation room PPE cart, and continuing staff training on infection prevention and control.