Canterbury Woods

Nursing Home, Assisted Living & Independent Living · Pacific Grove, CA

CMS overall rating

651 Sinex Ave, Pacific Grove, CA 93950 View map

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Canterbury Woods accepts Medicare and private pay.

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Canterbury Woods accepts Medicare and private pay.

Overview of Canterbury Woods

Situated on six wooded acres just blocks from the charming downtown of Pacific Grove, California, Canterbury Woods emerges as a vibrant coastal senior living community where active living harmoniously intersects with incredible natural beauty. As a proud member of the Front Porch Community, Canterbury Woods ensures that residents experience endless opportunities to stay connected and social, seamlessly integrating the care they need for today and tomorrow with the best offerings of the Monterey Peninsula.

Nestled within walking distance of the beach, Canterbury Woods unfolds a dynamic array of programs, beautiful walking trails, and a calendar filled with cultural and academic events, concerts, and classes. The spacious grounds, adorned with gardens and a serene Koi pond, create a tranquil oasis for residents, inviting them to immerse themselves in the coastal beauty. Life at Canterbury Woods is a testament to thriving in a community that values connection, well-being, and active engagement. Here, living well, aging well, and embracing the coastal beauty become not just aspirations but the very essence of the Canterbury Woods experience.

Facility Direct Line (831) 373-3111

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

6h 18m per day

vs avg

1 of 6 metrics below state avg

Standout metric Physical Therapist is +79% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	59m per day	▲ 51% State avg: 39m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	59m per day	▼ 19% State avg: 1h 13m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 35m per day	■ Avg State avg: 2h 38m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 2m per day	■ Avg State avg: 4h 5m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	9m per day	▲ 79% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	45m per day	▲ 51% State avg: 30m per day · National avg: 28m per day

Capacity and availability

56 days

190-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

42 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 81 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

73%

Similar to the California average: 72.8%

Occupied beds

138 / 190

Average occupied beds in California homes 87 beds

Facility TypeRcfe-continuing Care Retirement Community

StatusLicensed

IssuanceSeptember 15, 1989

CountyMonterey

CMS Certification Number55303

RCFE NumberLic 270708224 COA 323

Canterbury Woods is legally operated by Front Porch Communities And Services, and administered by Ryan Banner.

Staffing

Key information about the people who lead and staff this community.

ContactElvyra Abare

Since 2020 · 6 years of data 3 citations 13 total visits 2 complaint visits 4 official inspections 1 complaint investigation

Inspection Score

10 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average

Overall vs. CA average

Latest Inspection January 2, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	10	This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	3	This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #413 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 413th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	4	This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Average citations per year since 2020.	0.5	1.7	This facility has 71% fewer citations per year than a typical California assisted living residence (0.5 vs. CA avg 1.7).↓ 71% better
Citations per inspection Average citations per inspection.	0.2	3.3	This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	13	16	This facility has 19% fewer total visits than a typical California assisted living residence (13 vs. CA avg 16).↓ 19% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	2	13	This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13).↓ 85% better Rank #324 / 1397 Complaint visits — State benchmarked This home is ranked 324th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	7	7	This facility has other visits in line with the California average (7 vs. CA avg 7).— At avg
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	1	10	This facility has 90% fewer complaint investigations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on January 2, 2026, found no deficiencies despite multiple resident reports of missing personal belongings.
The September 13, 2023 complaint investigation substantiated failure to provide adequate personal assistance, resulting in dehydration and acute kidney injury for one resident.
A January 20, 2023 complaint investigation found immediate risk due to rough staff care and an out-of-service elevator limiting resident mobility.

Show Inspection Reports

Inspections since 2020

Total health inspections 3

State average N/A

Last Health inspection on Sep 2024

Total health citations

State average N/A

Citations per inspection

8.67

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 26 citations resulted from standard inspections.

Breakdown of citation severity (last 6 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

26 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 6 years)

Administration moderate citation Sep 13, 2024

Corrected

Infection Control moderate citation Sep 13, 2024

Corrected

Nutrition moderate citation Sep 13, 2024

Corrected

Nutrition moderate citation Sep 13, 2024

Corrected

Total staff 51

Employees 35

Contractors 16

Staff to resident ratio 3.40 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 19

Average shift 7.1 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 12,363

Nursing staff breakdown

9.3 hours

9.2 hours

7.8 hours

Contractor staffing

2,056 contractor hours this quarter

Physical Therapy Assistant: 3 Respiratory Therapy Technician: 3 Physical Therapy Aide: 2 Speech Language Pathologist: 2 Occupational Therapy Aide: 2 Administrator: 1 Qualified Social Worker: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	19	0	19	5,570	92	100%	7.8
Registered Nurse	5	0	5	1,423	91	99%	9.3
Licensed Practical Nurse	4	0	4	1,099	87	95%	9.2
RN Director of Nursing	4	0	4	1,024	64	70%	8.2
Mental Health Service Worker	1	0	1	504	63	68%	8
Physical Therapy Aide	0	2	2	465	62	67%	7.5
Nurse Practitioner	1	0	1	400	50	54%	8
Physical Therapy Assistant	0	3	3	381	81	88%	4.7
Occupational Therapy Aide	0	2	2	376	51	55%	7
Respiratory Therapy Technician	0	3	3	321	63	68%	3.7
Clinical Nurse Specialist	1	0	1	288	35	38%	8.2
Administrator	0	1	1	252	63	68%	4
Speech Language Pathologist	0	2	2	192	61	66%	3
Qualified Social Worker	0	1	1	36	26	28%	1.4
Occupational Therapy Assistant	0	1	1	28	6	7%	4.7
Medical Director	0	1	1	6	3	3%	2

19 Certified Nursing Assistant

% of Days 100%

5 Registered Nurse

% of Days 99%

4 Licensed Practical Nurse

% of Days 95%

4 RN Director of Nursing

% of Days 70%

1 Mental Health Service Worker

% of Days 68%

2 Physical Therapy Aide

% of Days 67%

1 Nurse Practitioner

% of Days 54%

3 Physical Therapy Assistant

% of Days 88%

2 Occupational Therapy Aide

% of Days 55%

3 Respiratory Therapy Technician

% of Days 68%

1 Clinical Nurse Specialist

% of Days 38%

1 Administrator

% of Days 68%

2 Speech Language Pathologist

% of Days 66%

1 Qualified Social Worker

% of Days 28%

1 Occupational Therapy Assistant

% of Days 7%

1 Medical Director

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 1.2

81% better than State average

State average: 6.6

Functional decline score 11.2

In line with State average

State average: 11.3

Long-stay resident measures

Low Risk Residents with Bowel/Bladder Incontinence 11.2%

In line with State average

State average: 11.3%

Falls with Major Injury 0.0%

100% better than State average

State average: 1.7%

High Risk Residents with Pressure Ulcers 2.5%

50% better than State average

State average: 5.0%

Urinary Tract Infection 0.0%

100% better than State average

State average: 1.2%

Depressive Symptoms 14.3%

114% worse than State average

State average: 6.7%

Antipsychotic Use 0.0%

100% better than State average

State average: 10.1%

Pneumococcal Vaccine 100.0%

In line with State average

State average: 98.5%

Short-stay resident measures

Significantly above average State avg: 3.5

Pneumococcal Vaccine 99.3%

6% better than State average

State average: 94.0%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.5%

Influenza Vaccine 97.8%

5% better than State average

State average: 93.2%

Re-hospitalized after SNF stay 34.8%

50% worse than State average

State average: 23.2%

Emergency department visits 7.6%

32% better than State average

State average: 11.2%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 65.7%

22% better than State average

State average: 53.7%

Successful return to home or community 62.0%

23% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

98% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

2% of new residents, often for short stays.

Typical stay 5 years

Total residents 15

Medicare

33.3% of residents

Private pay or other

66.7% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Canterbury Woods from 2012–2024, based on CMS SNF Cost Reports.

Occupancy Rate 8.9% ↓ 64.3pp vs 2023

Net Patient Income -$11.2M ↓ ~$71.1K vs 2023

Payroll Costs $5.7M ↓ ~$804.5K vs 2023

Operating Margin -346.2% ↓ 0.6pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	16.3%	56.2%	90.0%	79.2%	69.0%	67.0%	8.2%	97.3%	97.4%	97.1%	21.9%	73.1%	8.9%
Beds	24	35	176	24	24	24	175	175	177	175	175	24	190
Net Income	$778,239	$13,132	$490,799	$273,056	-$21,242	-$326,254	-$210,785	-$790,642	-$722,841	-$181,095	$16,904,260	-$502,905	$247,255
Gross Revenue	$1,125,523	$7,937,802	$7,987,377	$8,406,140	$7,580,483	$7,503,748	$6,017,259	$6,081,125	$6,317,120	$6,211,591	$12,240,367	$3,553,719	$5,017,915
Operating Expenses	$9,294,792	$10,409,678	$10,705,491	$10,733,452	$11,396,709	$11,878,495	$11,821,847	$12,745,026	$12,837,051	$13,050,665	$12,790,448	$14,384,112	$14,470,138
Net Patient Income	-$7,949,675	-$2,341,336	-$2,636,240	-$3,027,387	-$4,528,868	-$5,337,965	-$5,801,330	-$6,638,536	-$6,745,726	-$7,420,624	-$1,191,145	-$11,155,722	-$11,226,805
Net Patient Revenue	$1,345,117	$8,068,342	$8,069,251	$7,706,065	$6,867,841	$6,540,530	$6,020,517	$6,106,490	$6,091,325	$5,630,041	$11,599,303	$3,228,390	$3,243,333
Payroll Costs	$4,117,769	$4,692,004	$4,783,289	$4,654,916	$5,164,238	$5,535,989	$5,703,687	$6,321,529	$6,256,530	$6,255,310	$6,057,595	$6,535,843	$5,731,332
Operating Margin %	-591.0%	-29.0%	-32.7%	-39.3%	-65.9%	-81.6%	-96.4%	-108.7%	-110.7%	-131.8%	-10.3%	-345.6%	-346.2%
Medicare %	72.7%	12.2%	1.3%	11.6%	4.6%	8.0%	6.3%	0.5%	0.9%	0.8%	4.3%	33.9%	40.7%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	27.3%	87.8%	98.7%	88.4%	95.4%	92.0%	93.7%	99.5%	99.1%	99.2%	95.7%	66.1%	59.3%
Net Patient Revenue/Day	$939	$1,124	$140	$1,111	$1,133	$1,115	$1,151	$98	$97	$91	$830	$504	$527
Cost/Day	$6,486	$1,450	$185	$1,547	$1,879	$2,024	$2,260	$205	$204	$210	$915	$2,245	$2,350
Avg Length of Stay	46.2 days	115.8 days	135.7 days	121.7 days	163.9 days	99.5 days	158.5 days	172.8 days	179.8 days	160.4 days	101.1 days	55.7 days	56.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 03/2024.

Net patient revenue

$3.2M

Net patient income

-$11.2M

Nonprofit Nonprofit Corporation

Net patient revenue

$3.2M

Net patient income

-$11.2M

Other income

$11.5M

Payroll costs

$5.7M 176.7% of net patient revenue

Other operating costs

$8.7M

Total costs

$14.5M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (98% of admissions), and a typical Medicare stay runs around 25 days.

Coverage residents most often arrive under.

Medicare 98%

Private pay 2%

Coverage residents most often leave under.

Medicare 81%

Private pay 19%

0.5 miles from city center Estimated distance in miles from Pacific Grove's city center to Canterbury Woods's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


Canterbury Woods	NH AL IL	Pacific Grove	-	190	A+	81	1 Bed / 2 Bed
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San Leandro Senior Living	NH AL RC	San Leandro (Old San Leandro)	-	90	-	96	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Who is the owner of Canterbury Woods?

Canterbury Woods is legally operated by Front Porch Communities And Services, and administered by Ryan Banner.

Is Canterbury Woods in a walkable area?

Canterbury Woods has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Canterbury Woods?

Canterbury Woods's occupancy is 73%.

Does Canterbury Woods operate as a for-profit or non-profit?

Canterbury Woods is registered as a non-profit in CA.

Who is the administrator of Canterbury Woods?

Ryan Banner is the administrator of Canterbury Woods.

How many beds does Canterbury Woods have?

Canterbury Woods has 190 beds.

Has Canterbury Woods had any recent citations?

Canterbury Woods has had 3 recently reported citations.

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Canterbury Woods

Overview of Canterbury Woods

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Contact Canterbury Woods

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2020

Breakdown of citation severity (last 6 years)

Citations history (last 6 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

19 Certified Nursing Assistant

5 Registered Nurse

4 Licensed Practical Nurse

4 RN Director of Nursing

1 Mental Health Service Worker

2 Physical Therapy Aide

1 Nurse Practitioner

3 Physical Therapy Assistant

2 Occupational Therapy Aide

3 Respiratory Therapy Technician

1 Clinical Nurse Specialist

1 Administrator

2 Speech Language Pathologist

1 Qualified Social Worker

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Canterbury Woods

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