Inspection Reports for Canyon Vista Post-Acute

6352 Medical Center St, Las Vegas, NV 89148, NV, 89148

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Deficiencies per Year

16 12 8 4 0
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
Severe High Moderate Low Unclassified

Census Over Time

0 40 80 120 160 Mar '15 Jun '17 Sep '18 Feb '20 Mar '21 Mar '25 May '25
Census Capacity
Inspection Report Follow-Up Census: 122 Deficiencies: 1 May 1, 2025
Visit Reason
This follow-up survey was conducted in response to findings from the Recertification survey on 2025-03-06, and complaint and Facility Reported Incident (FRI) investigations from 2025-04-30 through 2025-05-01.
Findings
The facility was found to be in substantial compliance with Tag F689. One complaint (#NV00073805) was substantiated related to nephrostomy tube care deficiencies. The facility failed to ensure proper documentation and physician orders for nephrostomy tube site care for one resident, which could have contributed to infections. Corrective actions and monitoring plans were implemented.
Complaint Details
Seven complaints and one Facility Reported Incident (FRI) were investigated. Complaint #NV00073805 was substantiated. The other six complaints and the FRI were not substantiated and no regulatory deficiencies were identified.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Failure to ensure nephrostomy tube insertion site care was documented in the medical record for 1 of 9 sampled residents, making it uncertain if proper site care was provided and potentially contributing to infections.SS=D
Report Facts
Census: 122 Sample size: 9 Duration of undocumented nephrostomy site care: 36 Number of complaints substantiated: 1 Number of complaints unsubstantiated: 6
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingNamed in relation to nephrostomy tube care deficiency and corrective action plan
Assistant Director of NursingAssistant Director of NursingInterviewed during complaint investigation
Wound Care NurseWound Care NurseInterviewed regarding nephrostomy tube site care and dressing changes
Licensed Practical NurseLicensed Practical NurseInterviewed regarding nephrostomy tube site care
Inspection Report Annual Inspection Census: 115 Deficiencies: 1 Mar 6, 2025
Visit Reason
This inspection was conducted as a state survey in conjunction with a Federal Recertification survey to assess compliance with Nevada Administrative Code (NAC) 449 for Skilled Nursing Facilities.
Findings
The facility failed to maintain current Nevada Automated Background System (NABS) clearance documentation for 4 of 20 employee personnel records reviewed, placing residents at risk. The facility took corrective actions including fingerprinting and updating NABS status for the affected employees and implemented ongoing monitoring procedures.
Severity Breakdown
SS= D: 1
Deficiencies (1)
DescriptionSeverity
Personnel records lacked evidence of current Nevada Automated Background System (NABS) clearance for 4 employees.SS= D
Report Facts
Census: 115 Employees reviewed: 20 Sample size: 41 Employees lacking current NABS clearance: 4
Employees Mentioned
NameTitleContext
Erika JacintoDirector of NursingSigned the report as Laboratory Director or Provider/Supplier Representative
Employee 10Identified as Licensed Practical Nurse lacking current NABS clearance
Employee 11Identified as Certified Nursing Assistant lacking current NABS clearance
Employee 12Identified as Maintenance Worker lacking current NABS clearance
Employee 14Identified as Certified Nursing Assistant lacking current NABS clearance
Inspection Report Complaint Investigation Census: 115 Deficiencies: 10 Mar 6, 2025
Visit Reason
The inspection was conducted as a Medicare Recertification Survey and Complaint investigation due to multiple complaints and a facility reported incident, including an immediate jeopardy situation related to smoking hazards.
Findings
The facility failed to maintain a safe environment related to smoking hazards, failed to develop and implement baseline and comprehensive care plans for residents who smoke or have communication deficits, failed to properly assess and document Foley catheter and IV access care, had delayed call light responses due to malfunctioning call light system, failed to properly monitor pain management and medication administration, and failed to ensure proper food storage and labeling.
Complaint Details
Six complaints and one facility reported incident were investigated. Four complaints were substantiated, three were unsubstantiated. Immediate jeopardy related to smoking hazards was identified and removed during the survey.
Deficiencies (10)
DescriptionSeverity
Failure to maintain a safe environment related to smoking hazards placing residents at risk for fire hazards.Immediate Jeopardy
Failure to develop and implement baseline care plans for residents who smoke, have communication deficits, or IV access.
Failure to develop and implement comprehensive care plans for residents who smoke.
Failure to properly assess and document Foley catheter size and care.
Failure to monitor and document total dose volume and administration of enteral nutrition.
Failure to obtain physician orders and properly assess, monitor, and document IV access care.
Failure to maintain a functioning call light system resulting in delayed response to resident needs.
Failure to properly label and discard opened food items in refrigerator and freezer.
Failure to consistently assess, reassess, manage, and document pain medication administration and effectiveness.
Medication error rate of 8% due to incorrect folic acid dosage and withheld blood pressure medication.
Report Facts
Census: 115 Sample size: 41 Medication error rate: 8 Weight loss percentage: 12.8 Foley catheter size: 16 Enteral feeding volume discrepancy: 1269 Pain reassessment timeframe: 30 Call light malfunction repair date: Feb 26, 2025
Employees Mentioned
NameTitleContext
Director of NursingNamed in multiple findings related to care plan development, pain management, IV access, and call light system
Assistant Director of NursingNamed in findings related to IV access monitoring and call light system
Director of Dietary ServicesNamed in findings related to food storage and labeling
Registered DietitianNamed in findings related to nutritional assessment and enteral feeding
Director of MaintenanceNamed in findings related to call light system repair and monitoring
Licensed Practical NurseNamed in findings related to pain management, call light system, and medication administration
Inspection Report Complaint Investigation Census: 120 Deficiencies: 0 Sep 4, 2024
Visit Reason
The inspection was conducted as a result of a Complaint and Facility Reported Incident investigation at Canyon Vista Post Acute on 09/04/2024, involving four complaints and one facility reported incident.
Findings
The investigation included observations, interviews, clinical record reviews, and document reviews. No regulatory deficiencies were identified and all complaints and the facility reported incident were unsubstantiated.
Complaint Details
Four complaints (#NV00071004, #NV00071632, #NV00071639, #NV00071654) and one Facility Reported Incident (#NV00071817) were investigated and all were found unsubstantiated with no regulatory deficiencies identified.
Report Facts
Complaints investigated: 4 Facility Reported Incidents investigated: 1 Sample size: 4
Inspection Report Complaint Investigation Census: 117 Deficiencies: 5 Mar 29, 2024
Visit Reason
The inspection was a Medicare Recertification Complaint investigation conducted from 2024-03-26 through 2024-03-29 to investigate nine complaints regarding the facility.
Findings
The investigation found no substantiated deficient practices related to the complaints. However, deficiencies were cited related to resident self-determination, resident council responsiveness, respiratory care documentation, medication labeling and storage, and food safety practices.
Complaint Details
Nine complaints were investigated; three were substantiated with no deficient practice found, and six were unsubstantiated with no regulatory deficiencies identified.
Deficiencies (5)
Description
Failed to ensure a resident's request for a change in shower schedule was honored, depriving the resident of the right to self-determination.
Failed to document responses to concerns raised by the Resident Council and provide feedback to the Resident Council President.
Failed to consistently monitor and document care of a resident's respiratory therapeutic device (Aspira drain).
Failed to label resident-specific medication vials with resident name and date opened.
Failed to label and date food items in refrigerators and freezers and maintain clean kitchen floors.
Report Facts
Complaints investigated: 9 Sample size: 24 Residents present: 117
Employees Mentioned
NameTitleContext
Resident 3Named in finding related to shower schedule preference and self-determination.
Resident 221Named in finding related to respiratory care and therapeutic device monitoring.
Director of NursingDirector of NursingReferenced in findings related to shower schedule, respiratory care, and medication labeling.
Dietary DirectorDietary DirectorReferenced in findings related to food labeling, storage, and kitchen cleanliness.
Activities DirectorActivities DirectorReferenced in findings related to Resident Council meeting documentation.
AdministratorAdministratorReferenced in findings related to Resident Council process and follow-up.
Inspection Report Annual Inspection Census: 114 Deficiencies: 2 Jan 24, 2023
Visit Reason
This inspection was conducted as a state licensure survey in conjunction with a Medicare Recertification Survey to assess compliance with Nevada Administrative Code (NAC) 449 for Skilled Nursing Facilities.
Findings
The facility was found deficient in personnel training related to dementia care and cultural competency. Specifically, one employee's dementia training certificate was inaccurate, and all 17 sampled employees lacked documented evidence of approved cultural competency training. No residents were found to be directly affected by these deficiencies.
Severity Breakdown
Severity: 2: 2
Deficiencies (2)
DescriptionSeverity
Personnel Training in Dementia - Facility failed to ensure accurate dementia training certification for 1 of 17 sampled employees.Severity: 2
Discrimination prohibited - Facility failed to ensure 17 of 17 sampled employees completed approved cultural competency training as required by Nevada Revised Statutes.Severity: 2
Report Facts
Census: 114 Sample size: 27 Employee files reviewed: 17
Employees Mentioned
NameTitleContext
Employee 12Social WorkerNamed in dementia training certificate deficiency
Joshua RobertsAdministratorSigned report as facility representative
Inspection Report Complaint Investigation Census: 114 Deficiencies: 5 Jun 6, 2022
Visit Reason
The inspection was conducted as a result of a complaint investigation from 06/07/2022 through 06/10/2022, investigating seven complaints related to resident care, food service, nursing staff adequacy, and other allegations.
Findings
The investigation substantiated several complaints including issues with cancelled medical appointments, food not cooked thoroughly, nursing staff not providing timely medication and pain management, and failure to answer call lights promptly. Some allegations were not substantiated. The facility was found to have deficiencies in resident rights, quality of care, pain management, sufficient nursing staff, and radiology services.
Complaint Details
Seven complaints were investigated. Complaint #NV00064926 was substantiated regarding a cancelled leg angiogram appointment and no transportation provided. Complaint #NV00065979 was substantiated without regulatory deficiencies. Complaint #NV00066002 was substantiated regarding call light response failures. Complaint #NV00066378 was substantiated regarding insufficient nursing staff and medication administration delays. Complaint #NV00066398 was substantiated with no regulatory deficiencies. Complaint #NV00066261 was substantiated regarding ignored call lights. Complaint #NV00064926 was substantiated regarding cancelled leg angiogram appointment and transportation issues.
Severity Breakdown
F 550: 1 F 684: 1 F 697: 1 F 725: 1 F 777: 1
Deficiencies (5)
DescriptionSeverity
Facility failed to ensure call lights were answered timely.F 550
Facility failed to provide quality care including medication administration and pain management.F 684
Facility failed to ensure pain management was provided as ordered.F 697
Facility failed to have sufficient nursing staff with appropriate competencies.F 725
Facility failed to provide or obtain radiology services when ordered.F 777
Report Facts
Census: 114 Sample size: 14 Number of complaints investigated: 7 Barthel index scores: 69 Barthel index scores: 100 Barthel with physical therapy: 94 Barthel with physical therapy: 96 Pain level: 7 Pain level: 9 Protein requirement: 60 Protein intake: 98 Meal intake average: 75
Inspection Report Complaint Investigation Census: 117 Deficiencies: 3 Apr 7, 2022
Visit Reason
The inspection was conducted as a result of a Complaint and Facility Reported Incident investigation initiated on 2022-03-31 and completed on 2022-04-07, involving six complaints and two facility reported incidents.
Findings
The investigation substantiated several allegations including improper feeding tube changes without physician orders, failure to involve family in care planning, failure to provide showers as scheduled, and failure to obtain physician orders for enteral feeding tube replacement. Other allegations such as call light response times, therapy provision, and staff behavior were not substantiated.
Complaint Details
Six complaints were investigated. Substantiated complaints included improper feeding tube changes without physician orders, failure to provide proper showers, and failure to involve family in care planning. Other complaints such as call light response times, therapy provision, and staff behavior were not substantiated.
Severity Breakdown
SS=D: 2 SS=B: 1
Deficiencies (3)
DescriptionSeverity
Failure to involve the responsible family member in the care planning process for Resident #4.SS=D
Failure to provide scheduled showers for Residents #4 and #6.SS=B
Failure to obtain physician orders to replace a jejunostomy tube with a Foley catheter and to continue feeding via the Foley catheter for Resident #3.SS=D
Report Facts
Census: 117 Sample size: 10 Complaints investigated: 6 Facility reported incidents investigated: 2
Inspection Report Complaint Investigation Census: 115 Deficiencies: 9 Sep 24, 2021
Visit Reason
The inspection was conducted as a Medicare Recertification survey, complaint investigation, and facility reported incident investigation from 09/21/2021 through 09/24/2021.
Findings
The investigation included multiple allegations related to resident care, abuse, neglect, medication administration, and facility practices. Several allegations were substantiated without regulatory deficiencies, while others were not substantiated. Deficiencies were identified related to self-determination, baseline care plans, medication administration, infection control, abuse reporting, transfer notices, and catheter use.
Complaint Details
The complaint investigation included multiple allegations such as improper placement of fall risk residents, inadequate assistance with toileting, failure to feed residents properly, lack of physical therapy, transfer issues, language barriers, verbal abuse, medication errors, and abuse allegations. Some allegations were substantiated without regulatory deficiencies, others were not substantiated.
Deficiencies (9)
Description
Failure to develop a baseline care plan for a resident requiring assistance with meals within 48 hours of admission.
Failure to follow physician orders for medication administration, resulting in incorrect dosage given to a resident.
Failure to ensure pharmacist recommendations were followed and documented for a resident.
Failure to notify psychiatrist or document psychiatric consult for a resident with an order for psychiatric evaluation.
Failure to report injuries of unknown origin and allegations of abuse to the State Survey Agency within required timeframes.
Failure to notify the State Long-Term Care Ombudsman of resident transfers.
Failure to ensure residents with urinary catheters had clinical justification for catheter use and appropriate assessments.
Failure to provide assistance with meals to a resident requiring help, resulting in the resident attempting to eat unassisted despite inability.
Failure to ensure infection control practices by storing new towels in soiled laundry room and allowing urinary drainage bags to rest on the floor.
Report Facts
Sample size: 25 Resident census: 115 Number of falls for Resident #221: 4 Vitamin D dosage: 2 Foley catheter size: 16
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingNamed in multiple findings related to complaint investigation, medication administration, abuse reporting, and infection control.
Licensed Practical NurseLicensed Practical NurseNamed in medication administration error and failure to report injury of unknown origin.
Registered NurseRegistered NurseNamed in observation of medication administration and injury reporting.
Social WorkerSocial WorkerNamed in psychiatric consult referral process.
Case ManagerCase ManagerNamed in transfer notice process and documentation.
Maintenance DirectorMaintenance DirectorNamed in storing new towels in soiled laundry room.
Infection PreventionistInfection PreventionistNamed in infection control findings related to storage and Foley catheter drainage bags.
Inspection Report Annual Inspection Census: 115 Deficiencies: 0 Sep 24, 2021
Visit Reason
The inspection was conducted as a Medicare Recertification survey, complaint investigation, and facility reported incident investigation from 09/21/2021 through 09/24/2021.
Findings
The survey investigated four complaints and one facility reported incident. Several allegations were substantiated without regulatory deficiencies, while others were not substantiated. The facility was found to be generally compliant with care standards, with no regulatory deficiencies cited in the substantiated complaints.
Complaint Details
Complaint #NV00064868 involved multiple allegations including fall risk placement, use of bed pans, resident hygiene, food service, physical therapy, transfer orders, and language interpretation; none were substantiated. Complaint #NV00063509 involved allegations about family notification, bruising, pain evaluation, incontinence care, infection treatment, and resident care; substantiated without regulatory deficiencies. Complaint #NV00063762 involved allegations of resident deterioration, falls, call light response, verbal abuse, medication reactions, bathing, breathing treatments, and administrative responsiveness; none were substantiated. Complaint #NV00064124 involved allegations about video surveillance, medication effects, and family notification; none were substantiated. Facility Reported Incident #NV00064112 regarding alleged assault by unknown males was not substantiated.
Report Facts
Census at beginning of survey: 115 Sample size: 25 Number of complaints investigated: 4 Facility reported incidents investigated: 1 Resident falls: 4
Employees Mentioned
NameTitleContext
Director of Nursing (DON)Provided multiple statements and clarifications regarding complaints and facility practices
Licensed Practical Nurse (LPN)Provided statements regarding fall risk residents placement
Certified Nursing Assistant (CNA)Provided statements regarding resident care and complaint allegations
Registered Nurse (RN)Provided statements regarding resident care and complaint allegations
Social Services Assistant (SSA)Provided statements regarding resident transfer issues
Director of RehabilitationProvided statements regarding physical therapy and language translation
Admission DirectorProvided statements regarding language barriers and translation plans
PhysicianProvided medical opinions and explanations related to resident care and medication side effects
HousekeeperProvided statements regarding care for Spanish speaking residents
Inspection Report Re-Inspection Deficiencies: 0 May 11, 2021
Visit Reason
An offsite revisit was conducted on 05/11/2021 for all previous deficiencies cited on 03/24/2021.
Findings
All deficiencies have been corrected, and no new noncompliance was found. The facility is in compliance with all regulations surveyed.
Inspection Report Abbreviated Survey Census: 105 Deficiencies: 2 Mar 24, 2021
Visit Reason
The inspection was a Focused Infection Control survey conducted from 03/23/2021 through 03/24/2021 to assess compliance with infection control and prevention regulations, including COVID-19 related practices.
Findings
The facility had two positive COVID-19 cases and 45 residents in quarantine. Deficiencies were found related to visitation rights, compassionate care visits, and infection control practices including improper use of PPE by staff and a physician not fit-tested for N95 mask use.
Severity Breakdown
F563: 1 F880: 1
Deficiencies (2)
DescriptionSeverity
Failed to ensure compassionate care visitation was provided to a resident struggling with emotional distress and environmental changes.F563
Failed to establish and maintain an infection prevention and control program to prevent the spread of COVID-19, including improper PPE use and lack of fit-testing for a physician's N95 mask.F880
Report Facts
Census: 105 Sample size: 8 Positive COVID-19 cases: 2 Residents in quarantine: 45 Residents on COVID-free units: 58 Date of compliance: May 14, 2021
Employees Mentioned
NameTitleContext
CNA1Certified Nursing AssistantObserved improperly wearing N95 mask exposing nose and mouth while providing care to Resident #1
CNA2Certified Nursing AssistantObserved not wearing gown while assisting CNA1 in care of Resident #1
Director of NursingDirector of NursingConfirmed visitation policies and PPE requirements; acknowledged physician was not fit-tested for N95 mask
Infection PreventionistInfection PreventionistProvided education on proper PPE use and confirmed PPE requirements
PhysicianPhysicianObserved wearing N95 mask without fit-testing and unaware of fit-testing requirement
Social Services AssistantSocial Services AssistantResponsible for coordinating visitation; indicated facility lacked plan to identify residents eligible for compassionate care visits
Licensed Practical NurseLicensed Practical NurseDescribed PPE requirements on COVID-19 unit and fit-testing for staff
Inspection Report Complaint Investigation Census: 71 Deficiencies: 0 Feb 2, 2021
Visit Reason
The inspection was conducted as a result of a Focused Infection Control survey, complaint investigations, and facility reported incidents in accordance with 42 CFR Part 483 for Long Term Care Facilities.
Findings
The investigation included review of infection control policies, resident care practices including COVID-19 cases, staff and visitor screening, PPE supply and usage, and complaint allegations. No regulatory deficiencies were identified. All complaints investigated were unsubstantiated based on medical record reviews, staff interviews, and observations.
Complaint Details
Three complaints and two facility reported incidents were investigated. Complaint #NV00062271 involved allegations about untreated pressure wounds and injury of unknown origin; both were unsubstantiated. Complaint #NV00062791 involved family notification of COVID-19 status, discharge during isolation, resident being held against will, and visitation restrictions; all unsubstantiated. Complaint #NV00063012 involved bathing frequency, therapy services, resident care related to incontinence, diet, visitation, and skin condition; all unsubstantiated. Facility reported incidents #NV00062426 and #NV00062198 involved resident falls with injury; both unsubstantiated after review of care plans, assessments, and interventions.
Report Facts
Sample size: 15 Positive COVID-19 cases: 5 Residents on COVID-19 Unit: 5 Residents on Quarantine Unit: 14 Residents on COVID-free Units: 52 Baths received: 14 Physical therapy sessions: 20 Occupational therapy sessions: 20
Employees Mentioned
NameTitleContext
Infection PreventionistInfection Preventionist (IP)Provided information on PPE supply, staff fit testing, and infection control practices
Director of NursingDirector of Nursing (DON)Interviewed regarding visitation policies and resident rights
Wound Treatment NurseWound Treatment NurseProvided information on wound assessments and treatments
Case ManagerCase ManagerProvided information on family notifications and discharge planning
Social Services AssistantSocial Services AssistantProvided information on visitation policies and family notifications
Director of RehabilitationDirector of RehabilitationProvided information on therapy services provided to residents
Inspection Report Complaint Investigation Census: 92 Deficiencies: 4 Dec 17, 2020
Visit Reason
The inspection was a focused infection control survey conducted due to concerns related to COVID-19 infection prevention and control practices in the facility.
Findings
The facility failed to ensure appropriate infection control measures to prevent and contain the spread of COVID-19, including improper use of N95 masks by dietary and kitchen staff, failure to perform proper hand hygiene by multiple staff members during food handling and medication administration, and inadequate adherence to PPE protocols.
Complaint Details
The visit was complaint-related focusing on infection control and prevention practices during the COVID-19 pandemic.
Deficiencies (4)
Description
Dietary Aide #1 and Cook did not wear N95 masks correctly, with one strap missing or improperly placed, compromising the mask seal.
Dietary Aide #2 wore the same contaminated gloves while washing eyeglasses and handling food without changing gloves or performing hand hygiene.
Licensed Practical Nurse (LPN) failed to perform hand hygiene before and after medication passes and glove use.
Dietary Aide #3 did not perform hand hygiene before entering the COVID-19 unit and while handling food.
Report Facts
COVID-19 positive cases: 3 Census: 92 PPE inventory counts: 13710 PPE inventory counts: 950 PPE inventory counts: 13250 PPE inventory counts: 500 PPE inventory counts: 325 PPE inventory counts: 30 PPE inventory counts: 2025 PPE inventory counts: 650 PPE inventory counts: 7280 PPE inventory counts: 14550 PPE inventory counts: 7700 PPE inventory counts: 7800 PPE inventory counts: 2017 PPE inventory counts: 30 PPE inventory counts: 20
Employees Mentioned
NameTitleContext
Dietary Aide #1Observed improperly wearing N95 mask and verbalized difficulty breathing with proper fit.
CookObserved cutting off bottom strap of N95 mask to breathe easier, not wearing mask properly.
Food Service DirectorConfirmed staff not wearing N95 masks correctly and described expectations for PPE use.
Director of NursingDONConfirmed improper mask use and hand hygiene expectations.
Infection PreventionistIPConfirmed improper mask use and hand hygiene expectations, provided education and monitoring plans.
Dietary Aide #2Observed wearing contaminated gloves while washing eyeglasses and handling food.
Licensed Practical NurseLPNObserved failing to perform hand hygiene before and after medication administration.
Dietary Aide #3Observed not performing hand hygiene before entering COVID-19 unit and handling food.
Inspection Report Complaint Investigation Census: 78 Deficiencies: 0 Nov 10, 2020
Visit Reason
The inspection was conducted as a result of a complaint investigation initiated on 2020-09-09 and finalized on 2021-02-02 regarding allegations of a resident admitted to an acute care hospital with pressure sores and infection concerns.
Findings
The complaint was substantiated without deficiencies. The facility demonstrated that skin assessments, turning and repositioning, and wound care interventions were appropriately conducted. The resident had a bacterial infection on admission, was treated with antibiotics, and transferred to acute care when condition worsened. No regulatory deficiencies were identified.
Complaint Details
Complaint #NV00060366 was substantiated without deficiencies. Allegations included a resident admitted with five pressure sores and a resident developing an infection before hospital admission. Investigations confirmed appropriate wound care and infection management without deficiencies.
Report Facts
Sample size: 5
Inspection Report Complaint Investigation Census: 78 Deficiencies: 2 Sep 9, 2020
Visit Reason
The inspection was a focused infection control survey, complaint investigation, and facility-reported incidents investigation conducted on 09/08/2020 and 09/09/2020 in accordance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
The facility was investigated for infection control compliance including policies, procedures, staff education, monitoring, and screening practices. Several complaints regarding resident care, discharge, and infection control were investigated and found unsubstantiated. Deficiencies related to infection control practices, resident care, and elopement risk were identified.
Complaint Details
Five complaints and three facility-reported incidents were investigated. Allegations included failure to inform family of hospice care, resident discharged dirty and unshaven, unsafe discharge, verbal abuse by staff, refusal to assist resident, and improper resident transfer. None of these allegations were substantiated.
Severity Breakdown
F689: 1 F880: 1
Deficiencies (2)
DescriptionSeverity
Failure to ensure residents environment remains free of accident hazards and adequate supervision to prevent accidents.F689
Failure to establish and maintain an infection prevention and control program including proper use of personal protective equipment (PPE) in transmission-based precaution rooms.F880
Report Facts
Census: 78 Sample size: 12 Complaints investigated: 5 Facility-reported incidents investigated: 3 Residents in COVID-free Unit: 49 Residents in Observation Unit: 29 Weight of resident of concern: 152 Weight of resident at discharge: 149
Employees Mentioned
NameTitleContext
Licensed Practical Nurse (LPN)Interviewed regarding complaint investigations and infection control practices.
Director of Nursing (DON)Interviewed regarding complaint investigations, infection control, and elopement risk care plans.
Infection Preventionist (IP)Provided training and oversight of infection control program and PPE use.
Certified Nursing Assistant (CNA)Observed not wearing gloves in transmission-based precaution room.
Hospice NurseObserved not wearing gown and gloves in transmission-based precaution room.
Inspection Report Abbreviated Survey Census: 59 Deficiencies: 0 Aug 11, 2020
Visit Reason
The inspection was conducted as a Centers for Medicare and Medicaid Services (CMS) Focused Infection Control survey in response to COVID-19 concerns at the facility.
Findings
The facility was divided into zones based on COVID-19 status, with appropriate PPE and infection control measures in place. There were no regulatory deficiencies identified during the inspection.
Report Facts
Positive COVID-19 resident cases: 16 Residents awaiting COVID-19 test results: 3 Residents in Red Zone: 16 Residents in Yellow Zone: 5 Residents in Green Zone: 38
Inspection Report Abbreviated Survey Census: 112 Deficiencies: 1 Jun 11, 2020
Visit Reason
This inspection was a Centers for Medicare and Medicaid Services (CMS) Focused Infection Control survey initiated on 06/10/2020 and finalized on 06/11/2020 to assess compliance with infection prevention and control requirements, including COVID-19 related practices.
Findings
The facility failed to ensure proper mask use by staff and residents, including an Activities Assistant and a driver not wearing masks correctly or at all, and a resident ambulating without a mask. The facility had adequate PPE supplies but did not consistently enforce mask-wearing policies. Corrective actions included staff education, monitoring, and disciplinary measures to prevent recurrence.
Deficiencies (1)
Description
Failure to ensure an Activities Assistant and a driver wore masks properly when around residents, and a resident wore a mask while ambulating in the hallway.
Report Facts
Census: 112 PPE inventory: 450 PPE inventory: 9650 PPE inventory: 650 PPE inventory: 1350 PPE inventory: 210
Employees Mentioned
NameTitleContext
Director of NursingIndicated staff education on handwashing, signs and symptoms of COVID-19, and PPE use
Charge NurseConfirmed facility driver should have worn a mask and indicated residents were provided masks and required to wear them when leaving rooms
Inspection Report Complaint Investigation Census: 90 Deficiencies: 3 Apr 17, 2020
Visit Reason
The inspection was conducted as a Centers for Medicare and Medicaid Services (CMS) COVID-19 Focused Infection Control survey initiated at the facility on 04/17/2020 to investigate regulatory compliance with infection control and prevention requirements.
Findings
The facility failed to complete initial COVID-19 screening precautions at its rear entrance and failed to fit test employees for N95 masks. Observations included a staff member not using hand sanitizer before entering and boxes of N95 masks stored without proper fit testing. The facility did not meet the annual review requirement for its infection prevention and control program.
Complaint Details
The investigation was complaint-related, focusing on infection control practices during the COVID-19 pandemic. The complaint was substantiated with findings of noncompliance in screening and fit testing procedures.
Deficiencies (3)
Description
Failure to complete initial COVID-19 screening precautions at the rear entrance.
Failure to fit test employees for N95 masks as required by OSHA standards.
Failure to conduct an annual review of the infection prevention and control program.
Report Facts
Census at time of survey: 90 Frequency of staff screening observations: 2 Frequency of User Seal Check competency audits: 2 Date of compliance: May 30, 2020
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingAcknowledged that employees had not been fit tested for N95 masks and provided boxes of N95 masks during inspection.
Director of Dietary ServicesDirector of Dietary ServicesPerformed COVID-19 screening for a State of Nevada inspector and was observed not using hand sanitizer before entering the building.
Inspection Report Complaint Investigation Census: 116 Deficiencies: 0 Feb 19, 2020
Visit Reason
The inspection was conducted as a result of facility reported incidents and a complaint investigation at the facility on 02/19/2020.
Findings
The investigation included observations, interviews, clinical record reviews, and document reviews related to fall incidents and abuse allegations. One complaint was substantiated with no regulatory deficiencies identified, and several other allegations were not substantiated. No regulatory deficiencies were found overall.
Complaint Details
Complaint #NV00059488 was substantiated. The allegation that the resident could not be discharged on 11/23/19 and was told to go against medical advice was substantiated with no deficiencies. Other allegations related to infusion treatment, discharge care, facility odor, discharge setup, and catheter line were not substantiated.
Report Facts
Sample size: 5 Facility reported incidents: 2 Complaint investigated: 1
Employees Mentioned
NameTitleContext
Certified Nursing AssistantInterviewed during fall incident investigation
Registered NurseInterviewed during fall incident investigation
Director of NursingInterviewed during fall incident and abuse allegation investigations
Restorative Nurse AideInterviewed during abuse allegation investigation
Licensed Practical NursesInterviewed during abuse allegation investigation
Social Services DirectorInterviewed during abuse allegation investigation
Case ManagerInterviewed during abuse allegation investigation
Inspection Report Complaint Investigation Census: 114 Deficiencies: 1 Oct 8, 2019
Visit Reason
The inspection was conducted as a result of a complaint investigation completed on 10/08/19, involving two complaints regarding resident care and facility practices.
Findings
One complaint (#NV00058468) was substantiated involving a resident discharged with an intravenous (IV) access in their arm. Multiple other allegations were investigated but not substantiated. The facility failed to obtain a physician's order for removal of IV access for one resident, constituting a regulatory deficiency.
Complaint Details
Two complaints were investigated. Complaint #NV00058468 was substantiated regarding a resident discharged with IV access. Complaint #NV00058577 was not substantiated, involving allegations of rough staff treatment, medication withholding, and other concerns.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Failure to obtain a physician's order for removal of an intravenous (IV) access for one of two sampled residents.SS=D
Report Facts
Census: 114 Sample size: 8 Date of Compliance: Nov 22, 2019
Employees Mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Explained IV access removal procedures and confirmed resident discharge with IV access
Registered NurseRegistered Nurse (RN)Reported nurses need to obtain physician order to remove IV access
Assistant Director of NursingAssistant Director of Nursing (ADON)Involved in interviews and corrective action monitoring
Inspection Report Abbreviated Survey Deficiencies: 3 Jul 11, 2019
Visit Reason
The inspection was conducted as an Emergency Preparedness survey in conjunction with a Medicare recertification survey to evaluate the facility's compliance with emergency preparedness requirements.
Findings
The facility failed to develop, establish, and maintain a comprehensive emergency preparedness program including policies and procedures for interruptions in communication such as cyber-attacks, excessive heat/temperatures, and safe evacuation plans. The Administrator acknowledged these deficiencies during the exit interview.
Severity Breakdown
SS=D: 3
Deficiencies (3)
DescriptionSeverity
Failure to develop, establish, and maintain a policy and procedure for interruptions in communication, including cyber-attacks.SS=D
Failure to develop and maintain an emergency preparedness plan that includes strategies for addressing emergency events identified by the risk assessment, specifically excessive heat/temperatures and cyber attacks.SS=D
Failure to develop policies and procedures for safe evacuation from the facility, including considerations for transportation and identification of evacuation locations.SS=D
Report Facts
Deficiencies cited: 3 Date of completion for corrective actions: September 2, 2019
Employees Mentioned
NameTitleContext
AdministratorAcknowledged deficiencies during exit interview
Facility DirectorNamed as individual responsible for corrective actions
Inspection Report Life Safety Census: 98 Capacity: 120 Deficiencies: 12 Jul 10, 2019
Visit Reason
This report documents a Medicare Life Safety Code recertification survey conducted at the facility on July 10-11, 2019, to assess compliance with the National Fire Protection Association (NFPA) Life Safety Code and Health Care Facilities Code.
Findings
The facility was found deficient in multiple areas related to life safety code compliance, including means of egress signage, corridor widths, emergency lighting, exit signage illumination, fire alarm system staffing, smoke detection testing, sprinkler system maintenance, fire extinguisher inspections, corridor door labeling, electrical system labeling, evacuation and relocation plans, fire drills, and fire safety plan updates. Corrective actions and monitoring plans were outlined for each deficiency.
Severity Breakdown
SS=D: 9 SS=E: 4
Deficiencies (12)
DescriptionSeverity
Means of egress doors lacked proper signage and did not operate correctly.SS=D
Corridor width reduced by blood pressure stand plugged into electrical outlet.SS=D
Facility failed to conduct annual 1.5-hour emergency lighting test.SS=D
Exit signs were not properly illuminated internally or externally.SS=E
Fire alarm system was out of service without proper fire watch staffing.SS=D
Smoke detectors were not tested annually for activation or sensitivity every two years.SS=E
Sprinkler system maintenance and testing records were incomplete or missing.SS=D
Portable fire extinguishers were not inspected monthly over the past year.SS=D
Corridor doors lacked proper labeling and were impeded by obstacles.SS=D
Electrical panels and breakers were not labeled distinctly.SS=E
Evacuation and relocation plan was incomplete and fire drills were not conducted quarterly on all shifts.SS=E
Fire alarm system monthly load tests and weekly generator checks were not conducted or documented for several months.SS=D
Report Facts
Licensed beds: 120 Resident census: 98 Inspection dates: 2019-07-10 to 2019-07-11 Deficiency count: 13 Emergency lighting test duration: 1.5 Fire extinguisher inspection frequency: 12 Fire drill frequency: 4
Employees Mentioned
NameTitleContext
Facility DirectorFacility DirectorNamed as individual responsible for corrective actions and monitoring for multiple deficiencies
Maintenance DirectorMaintenance DirectorNamed as responsible for maintaining generator logs and documentation
Inspection Report Annual Inspection Census: 98 Deficiencies: 9 Jul 9, 2019
Visit Reason
This document is a Statement of Deficiencies generated as a result of an annual Medicare Recertification Survey conducted at the facility from July 9, 2019 through July 12, 2019, to assess compliance with federal regulations for long term care facilities.
Findings
The survey identified multiple regulatory deficiencies related to personal privacy/confidentiality of records, baseline care plans, comprehensive care plans, ADL care, quality of care, food safety, infection prevention and control, and other areas. The facility failed to ensure privacy for residents, develop appropriate care plans for oxygen use and activities, provide shaving assistance, follow physician orders for heel protectors and wound care, secure oxygen tanks, and maintain proper infection control measures.
Severity Breakdown
SS=D: 8
Deficiencies (9)
DescriptionSeverity
Personal Privacy/Confidentiality of Records not maintained for 1 of 30 sampled residents.SS=D
Baseline Care Plan not developed for oxygen use for 1 of 30 sampled residents.SS=D
Comprehensive Care Plan not completed for oxygen use and activities for sampled residents.SS=D
ADL Care: Facility failed to provide shaving assistance for 1 of 30 sampled residents.SS=D
Quality of Care: Failed to ensure physician orders were followed for heel protectors and wound care treatments for sampled residents.SS=D
Food Procurement, Storage, Preparation, and Service: Nine individual containers of expired orange juice were discarded.SS=D
Food Garbage and Refuse not properly disposed; dumpster area not clean and maintained.SS=D
Infection Prevention & Control: Failed to establish and maintain infection prevention program; failed to ensure infection prevention measures for 1 of 30 sampled residents; failed to follow isolation precautions for 1 of 30 sampled residents.SS=D
Free oxygen tank unsecured in resident's room.
Report Facts
Census: 98 Sample size: 30 Expired orange juice containers: 9
Employees Mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Verified lack of care plans for oxygen use and BiPAP machine; indicated nurses would place BiPAP machine at bedtime; acknowledged deficiencies in care plans.
Licensed Practical Nurse #1Licensed Practical Nurse (LPN)Acknowledged resident did not have care plan for activities; indicated activities department should have completed care plan.
Certified Nurse Assistant #1Certified Nurse Assistant (CNA)Indicated resident did not want to participate in activities.
Certified Nurse Assistant #2Certified Nurse Assistant (CNA)Explained performance of skin checks, bed change, fingernail clippings, and shaving.
Activities AssistantActivities AssistantIndicated residents were asked to participate in activities; verified lack of personalized care plan.
Activities SupervisorActivities SupervisorAcknowledged resident did not have care plan completed for activities.
Medical Records CoordinatorMedical Records CoordinatorVerified resident did not have care plan for activities.
Director of Dietary ServicesDirector of Dietary ServicesVerified expired orange juice containers and dumpster area cleanliness issues.
Infection Control NurseInfection Control NurseIndicated PPE use and infection control protocols.
Physician AssistantPhysician Assistant (PA)Observed not wearing gloves or gown in resident's room.
Inspection Report Complaint Investigation Census: 118 Deficiencies: 2 May 14, 2019
Visit Reason
The inspection was conducted as a result of a complaint investigation regarding allegations of inadequate resident care, including failure to assist a resident to use the bathroom when the call light was activated.
Findings
The facility failed to ensure call lights were answered within a reasonable time for 3 of 5 sampled residents and one unsampled resident, and staff failed to knock and identify themselves prior to entering rooms for 2 unsampled residents. The complaint regarding lack of assistance to use the bathroom was substantiated.
Complaint Details
Complaint #NV00057031 was substantiated regarding a resident not receiving help to use the bathroom when the call light was activated. Other allegations were not substantiated. Complaint #NV00057301 related to staff not knocking before entering rooms.
Severity Breakdown
Severity: 2: 2
Deficiencies (2)
DescriptionSeverity
Failure to ensure call lights were answered within a reasonable amount of time for multiple residents.Severity: 2
Failure of staff to knock and identify themselves prior to entering resident rooms.Severity: 2
Report Facts
Sample size: 5 Resident census: 118 Wait times: 45 Wait times: 70 Wait times: 30 Wait times: 15
Inspection Report Complaint Investigation Census: 117 Deficiencies: 0 Mar 29, 2019
Visit Reason
The inspection was conducted as a complaint investigation based on complaint #NV00056478, which included multiple allegations regarding resident care and facility conditions.
Findings
The investigation included observations, interviews, and record reviews, and concluded that none of the allegations were substantiated. No regulatory deficiencies were identified and no further action was necessary.
Complaint Details
Complaint #NV00056478 included allegations such as no greeting upon resident arrival, unkempt room conditions, food served cold, improper bathing, medication timing discrepancies, staff incompetence, unanswered call lights, and extended periods in wet diapers with strong odor. All allegations were investigated and found unsubstantiated.
Report Facts
Sample size: 8 Number of complaints investigated: 1
Inspection Report Complaint Investigation Census: 119 Deficiencies: 0 Mar 7, 2019
Visit Reason
The inspection was conducted as a result of a complaint investigation regarding allegations about resident care and administrative responsiveness.
Findings
The investigation included observations, interviews, and policy reviews. No regulatory deficiencies were identified and no further action was necessary.
Complaint Details
Complaint #NV00056181 involved allegations that a resident was left in bed much of the day suffering muscle atrophy, was charged for an additional day despite not improving, and that the Administrator would not return calls. These allegations were not substantiated.
Report Facts
Sample size: 6 Complaint count: 1
Inspection Report Complaint Investigation Census: 109 Deficiencies: 0 Dec 19, 2018
Visit Reason
The inspection was conducted as a complaint investigation regarding an allegation that the Case Manager was receiving kickbacks for referrals to group homes, hospice, and patient care associate services.
Findings
The investigation included interviews with multiple staff and review of medical records and facility policies. The complaint could not be substantiated and no regulatory deficiencies were identified.
Complaint Details
Complaint #NV00055501 alleged the Case Manager was receiving kickbacks for referrals. The allegation was investigated and found to be unsubstantiated.
Report Facts
Sample size: 6
Inspection Report Complaint Investigation Census: 116 Deficiencies: 3 Sep 4, 2018
Visit Reason
The inspection was conducted as a complaint investigation initiated on 09/04/18 and completed on 09/28/18 regarding allegations of resident property misappropriation and other concerns.
Findings
The investigation substantiated one complaint involving theft of a resident's credit card and money that was not reported by the facility. Several other allegations related to wound care and resident treatment were not substantiated. Deficiencies were identified related to failure to protect residents from misappropriation and failure to report alleged violations to state agencies.
Complaint Details
Complaint #NV00054148 was substantiated regarding a resident having a credit card and money stolen and the facility's failure to report the incident. Other allegations related to wound care and resident repositioning were not substantiated.
Severity Breakdown
SS=E: 2 SS=D: 1
Deficiencies (3)
DescriptionSeverity
Facility failed to ensure a resident's bank cards and money were not stolen or misplaced for 1 of 7 residents and failed to ensure credit cards and money were not stolen or misplaced for 2 of 7 residents.SS=E
Facility failed to report allegations of abuse, neglect, exploitation, or mistreatment involving misappropriation of resident property to state agencies for 3 residents.SS=D
Facility failed to thoroughly investigate allegations of abuse, neglect, exploitation, or mistreatment related to stolen bank cards and money for 1 resident.SS=E
Report Facts
Census: 116 Sample size: 7 Date range: 2018-09-04 to 2018-09-28 Residents discharged: 3 Cash amounts missing or documented: 127 Cash documented at admission: 14 Cash documented at admission: 165
Employees Mentioned
NameTitleContext
Assistant Director of NursingAssistant Director of Nursing (ADON)Explained thefts started in April, conducted internal investigation, verified missing money and debit/credit cards were not reported to state agency
Director of NursingDirector of Nursing (DON)Verified information pertaining to Resident #1's missing money and credit card was not relayed to management or investigated
AdministratorAdministratorExplained safe for valuables, investigation procedures, and responsibility for corrective actions
Certified Nurse AssistantCertified Nurse Assistant (CNA)Reported procedures for notifying charge nurse or case manager if family reported missing money or credit cards
Inspection Report Annual Inspection Census: 114 Deficiencies: 10 Jul 17, 2018
Visit Reason
This document is a Statement of Deficiencies generated as a result of an annual Medicare Recertification Survey conducted from July 17, 2018 through July 20, 2018, to assess compliance with federal and state regulations for long term care facilities.
Findings
The survey identified multiple regulatory deficiencies related to resident rights, dignity, care, advance directives, safe environment, accuracy of assessments, comprehensive care plans, quality of care, medication administration, infection control, and other areas. Several residents reported verbal abuse and disrespect from staff, and the facility failed to ensure proper documentation and care practices.
Severity Breakdown
F 550: 1 F 578: 1 F 584: 1 F 641: 1 F 656: 1 F 684: 2 F 880: 1 F 690: 1 F 755: 1
Deficiencies (10)
DescriptionSeverity
Facility failed to ensure residents were treated with dignity and respect; CNA refused to change soiled brief and nurse was rude and used sharp verbal tone.F 550
Facility failed to ensure residents' right to request, refuse, or discontinue treatment and to formulate advance directives was met.F 578
Facility failed to provide a safe, clean, comfortable, and homelike environment; resident was provided unclean bed linens.F 584
Facility failed to accurately assess residents' status; inaccurate documentation of assessments.F 641
Facility failed to develop and implement comprehensive care plans consistent with residents' needs.F 656
Facility failed to ensure quality of care; medications not administered per physician orders and psychosocial needs unmet.F 684
Facility failed to ensure medication administration per physician orders; antiviral medication not administered timely.F 684
Facility failed to maintain infection prevention and control program; PPE use and linen storage issues noted.F 880
Facility failed to ensure proper urinary catheter care and documentation; Foley catheter care and bladder scans not properly documented.F 690
Facility failed to provide pharmacy services per regulations; medication administration records lacked documentation and reconciliation.F 755
Report Facts
Census: 114 Sample size: 28 Residents naming nurse #9 as rude: 7 Residents sampled: 28 Date of Compliance: Sep 3, 2018
Employees Mentioned
NameTitleContext
Employee #9Licensed NurseNamed in multiple findings for rude, inappropriate, and sharp verbal communication with residents
Employee #8Certified Nurse Assistant (CNA)Refused to change a soiled brief for a resident during breakfast service
Director of Nursing (DON)Director of NursingProvided statements regarding staff behavior, infection control, and corrective actions
Licensed Practical Nurse (LPN)Licensed Practical NurseAcknowledged soiled pillow cases and other care issues
Registered Nurse (RN)Registered NurseVerified medication administration issues and documentation
Inspection Report Annual Inspection Deficiencies: 4 Jul 17, 2018
Visit Reason
This inspection was conducted as an Emergency Preparedness survey in conjunction with a Medicare recertification survey at the facility on 07/17/18 - 07/18/18, to assess compliance with federal and state emergency preparedness regulations.
Findings
The facility failed to develop and implement adequate emergency preparedness policies and procedures, including tracking the location of on-duty staff during emergencies, establishing a communication plan, providing emergency preparedness training, and conducting required emergency plan testing exercises.
Severity Breakdown
SS=C: 4
Deficiencies (4)
DescriptionSeverity
Failure to develop a plan to track the location of on-duty staff during an emergency.SS=C
Failure to establish a complete Emergency Preparedness Communication Plan.SS=C
Failure to provide initial and annual emergency preparedness training to all staff.SS=C
Failure to conduct required emergency preparedness testing exercises, including full-scale community-based exercises.SS=C
Report Facts
Dates of survey: 07/17/18 to 07/18/18 Date of Plan of Correction completion: September 3, 2018 Number of staff with missing training evidence: 4
Employees Mentioned
NameTitleContext
AdministratorInterviewed and acknowledged deficiencies during exit interview
Facility DirectorNamed as individual responsible for corrective actions in Plan of Correction
Inspection Report Life Safety Census: 114 Capacity: 120 Deficiencies: 13 Jul 17, 2018
Visit Reason
This document is a Medicare Life Safety Code recertification survey conducted at the facility to assess compliance with NFPA 101 Life Safety Code requirements.
Findings
The facility was found deficient in several areas related to means of egress, fire alarm system installation, sprinkler system maintenance, portable fire extinguishers, corridor doors, smoke barrier construction, electrical systems, fire drills, smoking regulations, combustible decorations, and electrical equipment maintenance. Corrective actions and monitoring plans were outlined for each deficiency.
Severity Breakdown
SS=D: 9 SS=E: 3 SS=F: 3
Deficiencies (13)
DescriptionSeverity
Means of Egress - General: Exit door in the 400 hall was impeded from fully closing due to missing a piece to the rotatable joint.SS=D
Fire Alarm System - Installation: Fire alarm circuits were not appropriately identified on electrical panelboards; labels did not match panel schedule.SS=D
Sprinkler System - Maintenance and Testing: Facility failed to conduct annual backflow inspection and testing; sprinklers had gaps and missing plastic caps.SS=E
Portable Fire Extinguishers: Fire extinguisher in kitchen was obscured from view by two large food carts.SS=D
Corridor Doors: Several corridor doors did not latch properly or had visible gaps, failing to protect corridor openings against smoke passage.SS=D
Subdivision of Building Spaces - Smoke Barrier: Smoke barrier doors did not properly close when released from hold-open devices.SS=D
Utilities - Gas and Electric: Electrical equipment wiring and installation not in compliance with NFPA 70; unused openings not properly closed.SS=F
Fire Drills: Facility failed to conduct fire drills at least quarterly on each shift.SS=E
Smoking Regulations: Facility failed to provide proper smoking disposal equipment in designated employee smoking area.SS=E
Combustible Decorations: Facility had excessive combustible decorations within resident rooms.SS=D
Maintenance, Inspection & Testing - Doors: Facility failed to provide evidence that smoke and fire door assemblies were inspected and tested annually.SS=D
Electrical Systems - Maintenance and Testing: Facility failed to develop and maintain a testing and maintenance program for fixed and portable patient-care related electrical equipment.SS=F
Electrical Equipment - Power Cords and Extension Cords: Facility used extension cords improperly and failed to remove an orange extension cord from the 400 activity room.SS=D
Report Facts
Licensed beds: 120 Census: 114 Deficiency count: 15 Date range: 2018-07-17 to 2018-07-18 Date of completion: Sep 3, 2018
Employees Mentioned
NameTitleContext
Plant ManagerAcknowledged multiple deficiencies during the survey and interviews
AdministratorAcknowledged deficiencies during exit interview
Facility DirectorNamed as individual responsible for corrective actions and monitoring compliance
Director of MaintenanceAcknowledged deficiencies related to smoke barrier construction
Facility ManagerResponsible for electrical system inspections, fire drill documentation, and corrective action monitoring
Inspection Report Complaint Investigation Census: 116 Deficiencies: 0 Jun 14, 2018
Visit Reason
The inspection was conducted as a complaint investigation based on allegations including bed bugs, lack of rehabilitation services, dirty and bloody linens, unmarked water containers, staff not wearing gloves or washing hands, and lack of interaction between staff and residents.
Findings
The investigation included observations, interviews, and record reviews, and concluded that there were no regulatory deficiencies identified and no further action was necessary.
Complaint Details
One complaint was investigated (Complaint #NV00053344) but it could not be substantiated.
Report Facts
Sample size: 5 Number of complaints investigated: 1
Inspection Report Complaint Investigation Census: 116 Deficiencies: 0 Feb 8, 2018
Visit Reason
The inspection was conducted as a result of a complaint investigation involving three complaints alleging issues such as failure to fax discharge information, nurse misconduct, and resident falls and infections.
Findings
The investigation included interviews with staff and residents, review of medical records, grievance logs, and facility policies. None of the allegations were substantiated and no regulatory deficiencies were identified.
Complaint Details
Three complaints were investigated: #NV00051868 alleging failure to fax discharge information; #NV00051607 alleging nurse yelling at a resident; and #NV00051232 alleging resident falls resulting in injury and infection. All allegations were found to be unsubstantiated.
Report Facts
Sample size: 15 Complaints investigated: 3
Inspection Report Complaint Investigation Census: 105 Deficiencies: 6 Nov 2, 2017
Visit Reason
The inspection was initiated as a complaint investigation starting on 2017-11-02 and completed on 2017-11-28, to investigate four complaints regarding resident care and medication administration.
Findings
Four complaints were investigated, with three substantiated including failure to provide scheduled showers, medication administration errors, and insufficient nursing staff. Deficiencies were identified related to ADL care, quality of care, sufficient nursing staff, and infection prevention and control.
Complaint Details
Four complaints were investigated. Complaint #NV00050873 was substantiated involving failure to provide showers, medication errors, and staff response delays. Complaint #NV00051015 was not substantiated regarding redness and wounds at discharge. Complaint #NV00051079 was substantiated for medication not prescribed by physician. Complaint #NV00050786 was substantiated for insufficient nursing staff.
Deficiencies (6)
Description
Failure to ensure a resident received scheduled showers, instead given partial or bed baths.
Failure to administer medications according to physician orders, including giving medications not prescribed to the resident.
Facility did not have enough Certified Nursing Assistants and was always short staffed.
Failure to ensure the policy for administering medications was followed, including verifying the right resident and medication.
Failure to ensure an antibiotic was administered as ordered for a resident.
Failure to establish an infection prevention and control program including antibiotic stewardship.
Report Facts
Census: 105 Sample size: 11 Complaints investigated: 4 Residents affected: 11 Date of completion for corrective actions: Jan 19, 2018
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingNamed in findings related to medication administration errors and shower provision
Certified Nursing AssistantCertified Nursing AssistantNamed in findings related to shower provision and staffing shortages
Licensed Practical NurseLicensed Practical NurseNamed in medication administration error findings
Registered NurseRegistered NurseNamed in medication administration error findings
Contracted PharmacistContracted PharmacistVerified medication administration records
Inspection Report Life Safety Census: 105 Capacity: 120 Deficiencies: 11 Aug 16, 2017
Visit Reason
This report documents a Medicare Life Safety Code (LSC) survey conducted at the facility on 08/16/17 to assess compliance with fire safety regulations under the National Fire Protection Association (NFPA) 101 Life Safety Code, 2012 edition.
Findings
The facility was found deficient in multiple areas related to fire safety, including delayed egress door signage and operation, self-closing doors, hazardous area enclosures, cooking facility fire extinguishing maintenance, sprinkler system maintenance, portable fire extinguishers inspection, smoke barrier construction and sealing, electrical junction box coverage, fire drills, smoking regulations, and gas equipment storage. Corrective actions and monitoring plans were established for each deficiency.
Severity Breakdown
F: 1 E: 6 D: 4
Deficiencies (11)
DescriptionSeverity
Egress doors had delayed egress locking systems with inadequate signage and failed to release properly during fire alarm activation.F
Doors with self-closing devices failed to maintain closure during fire drills.D
Hazardous areas enclosure doors failed to maintain required fire resistance and self-closing features.E
Cooking facilities fire extinguishing system was not properly maintained.E
Sprinkler system had multiple deficiencies including dust accumulation, improper installation, and lack of maintenance documentation.D
Portable fire extinguishers were not inspected or maintained as required.D
Smoke barrier construction had penetrations and latching hardware deficiencies.E
Electrical junction boxes were not properly covered.E
Fire drills were not conducted at staggered times and some shifts missed drills.E
Smoking regulations were not properly enforced; designated smoking area lacked proper disposal equipment and signage.D
Gas equipment storage areas had empty and full oxygen cylinders intermixed and lacked proper signage.D
Report Facts
Licensed beds: 120 Resident census: 105 Delayed egress doors observed: 6 Smoke compartments affected: 6 Cooking facility service dates: Last service dates were 4/25/2017 and 4/6/2017 Fire drill shifts: 4
Employees Mentioned
NameTitleContext
Plant ManagerAcknowledged deficiencies during exit interviews and discovery
AdministratorAcknowledged deficiencies during exit interviews
Facility DirectorNamed as individual responsible for corrective actions and monitoring
Facility ManagerResponsible for maintenance scheduling and monitoring corrective actions
Inspection Report Annual Inspection Census: 105 Deficiencies: 9 Aug 8, 2017
Visit Reason
This document is a Statement of Deficiencies generated as a result of an annual Medicare Recertification Survey conducted from August 8, 2017 through August 11, 2017, including investigation of four complaints.
Findings
The survey found multiple deficiencies related to resident care, medication administration, environment safety, infection control, and food service sanitation. Several complaints were investigated but not substantiated. Deficiencies included failure to accommodate resident needs, medication errors, unsafe environment conditions, and inadequate infection control practices.
Complaint Details
Four complaints were investigated but none were substantiated. Allegations included infections, bruises, improper feeding, failure to wear PPE, medication disposal, exposure of resident information, medication patch issues, physical therapy concerns, and others. Investigations included observations, interviews, and record reviews.
Severity Breakdown
F246: 1 F252: 1 F322: 1 F332: 1 F366: 1 F371: 1 F431: 1 F441: 1 F502: 1
Deficiencies (9)
DescriptionSeverity
Facility failed to accommodate a resident with a bed fitting the resident's height.F246
Facility failed to provide a safe, clean, comfortable, and homelike environment.F252
Facility failed to provide care and services to restore eating skills for residents fed by enteral means.F322
Medication error rate exceeded 5 percent.F332
Facility failed to provide substitutes of similar nutritive value for residents with allergies or preferences.F366
Facility failed to maintain food procurement, storage, preparation, and service in a sanitary manner.F371
Facility failed to maintain drug records and label/store drugs and biologicals properly.F431
Facility failed to establish and implement an infection prevention and control program.F441
Facility failed to administer medications properly and ensure laboratory services for residents.F502
Report Facts
Census: 105 Sample size: 21 Medication error rate: 8 Number of complaints investigated: 4 Number of clinical records reviewed: 22
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed during complaint investigations and acknowledged bowel record issues
Administrator DirectorAdministrator DirectorExplained resident bed appropriateness and acknowledged buckled floor
Certified Nurse AssistantCertified Nurse AssistantInterviewed and provided information on resident care and shower room usage
Licensed Practical NurseLicensed Practical NurseInterviewed regarding bowel management and medication administration
Registered NurseRegistered NurseConfirmed lack of self-administration assessment for medication
DietitianLicensed DietitianInterviewed regarding nutritional assessments and food preferences
Maintenance DirectorMaintenance DirectorAcknowledged buckled floor and responsible for monitoring corrective actions
Inspection Report Complaint Investigation Census: 108 Deficiencies: 1 Jun 14, 2017
Visit Reason
The inspection was conducted as a result of a complaint investigation completed on 06/14/2017, involving two complaints regarding medication administration and staff response to a resident's request to see a physician.
Findings
The facility failed to ensure call lights were answered in a timely manner for 4 of 7 sampled residents, with documented delays ranging from 30 minutes to two hours. Observations, interviews, and record reviews revealed systemic issues with call light response times and resident care.
Complaint Details
Two complaints were investigated. Complaint #NV00049434 with allegations that a resident was given medications without physician approval, the facility administered medications the resident was allergic to, and staff ignored a resident's request to see a physician. The complaint could not be substantiated.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to ensure call lights were answered in a timely manner for 4 of 7 sampled residents.SS=D
Report Facts
Census: 108 Sample size: 7 Residents with call light delays: 4 Brief Interview for Mental Status (BIMS) score: 15 Brief Interview for Mental Status (BIMS) score: 13
Inspection Report Complaint Investigation Census: 114 Deficiencies: 0 Mar 31, 2017
Visit Reason
The inspection was conducted as a result of a complaint investigation completed from 3/30/17 through 3/31/17, investigating four complaints with multiple allegations regarding resident care and facility practices.
Findings
The investigation included observations, interviews with staff and residents, and medical record reviews. None of the allegations in the four complaints were substantiated, and no regulatory deficiencies were identified. No further action was necessary.
Complaint Details
Four complaints were investigated: Complaint #NV00047518 with six allegations including untreated surgical sutures and bed sores, medication changes, diet adequacy, and lost hip brace; Complaint #NV00047816 regarding worsening pressure sores; Complaint #NV00048470 with allegations about care assistance, pain management, hygiene, and discharge readiness; Complaint #NV00048599 with allegations about unsanitary food trays, soaked diapers, falls, dehydration, lost personal items, over-sedation, and failure to notify next of kin. None of these allegations were substantiated.
Report Facts
Sample size: 6 Number of complaints investigated: 4 Resident weight loss: 13 Resident falls: 4
Inspection Report Routine Deficiencies: 3 Sep 23, 2016
Visit Reason
This inspection was a state licensure survey conducted in accordance with Nevada Administrative Code (NAC) 449 for Facilities for Skilled Nursing to assess compliance with regulatory standards.
Findings
The facility was found deficient in several areas including pest harborages due to accumulated trash and items outside, improper ice dispensing methods posing infection control risks, and unlabeled chemicals stored improperly. Corrective actions were planned to address these issues by October 17, 2016.
Severity Breakdown
E: 2 D: 1
Deficiencies (3)
DescriptionSeverity
Facility failed to prevent pest harborages and properly dispose of waste; trash and accumulated items were stored on facility grounds creating pest harborages.E
Facility failed to ensure ice was provided via self-dispensing ice machines or acceptable methods, posing infection control concerns due to mutual access by multiple persons.E
Facility failed to ensure chemicals were properly labeled and stored; an unlabeled purple liquid was found in a spray container.D
Report Facts
Date of survey: Sep 23, 2016 Number of pallets and items disposed: 3 Number of mattresses: 22 Number of pallets: 6
Employees Mentioned
NameTitleContext
Joshua RobertsAdministratorSigned as Laboratory Director's or Provider/Supplier Representative
Facility DirectorInterviewed regarding pest harborages and chemical labeling deficiencies
Director of NursingDirector of NursingResponsible for ensuring plan of correction implementation for ice cooler deficiency
Facility Director of MaintenanceFacility Director of MaintenanceResponsible for ensuring plan of correction implementation for pest harborages
Inspection Report Deficiencies: 3 Sep 23, 2016
Visit Reason
This document is a Statement of Deficiencies generated as a result of a state licensure survey conducted at Canyon Vista Post Acute on 09/23/2016 in accordance with Nevada Administrative Code (NAC) 449 for Skilled Nursing facilities.
Findings
The survey identified multiple deficiencies including improper disposal of waste creating pest harborages, inadequate ice dispensing methods posing infection control concerns, and failure to properly label and store chemicals. These deficiencies were cited with severity level 2 and one with severity level D.
Severity Breakdown
Level 2: 3
Deficiencies (3)
DescriptionSeverity
Facility failed to ensure no pest harborages and proper disposal of waste; trash and accumulated items stored on facility grounds creating pest harborages.Level 2
Facility failed to ensure ice for residents' consumption was provided by ice maker units with proper self-dispensing methods, presenting infection control concerns.Level 2
Facility failed to ensure chemicals were properly labeled and stored; an unknown unlabeled purple liquid was found in a spray container.Level 2
Report Facts
Number of mattresses stored improperly: 22 Number of pallets stored improperly: 9 Severity level of deficiencies: 2 Severity level of one deficiency: 1
Employees Mentioned
NameTitleContext
Facility DirectorInterviewed regarding pest harborages, ice dispensing, and chemical labeling deficiencies
AdministratorInterviewed regarding ice dispensing deficiency
Inspection Report Life Safety Deficiencies: 8 Sep 23, 2016
Visit Reason
This report documents a Medicare Life Safety Code (LSC) survey conducted at the facility on 09/23/16 to assess compliance with NFPA 101 Life Safety Code standards.
Findings
The facility was found deficient in multiple areas of the Life Safety Code, including interior finish flame spread ratings, corridor door latching and smoke resistance, exit signage and marking, exit door operability, fire sprinkler system maintenance, medical gas storage, emergency generator inspections, and electrical wiring safety.
Severity Breakdown
SS=D: 6 SS=E: 2
Deficiencies (8)
DescriptionSeverity
Interior finish for rooms and spaces not used for corridors or exitways failed to meet flame spread rating requirements.SS=D
Doors protecting corridor openings failed to resist passage of smoke and lacked proper latching hardware.SS=E
Access to exits was not properly marked with approved, visible signage where required.SS=D
Exit access was not readily accessible at all times; exterior exit doors could not open fully and lacked proper signage.SS=E
Automatic sprinkler systems were not maintained in reliable operating condition; fire sprinkler heads had foreign matter and missing adapters.SS=D
Medical gas storage areas failed to ensure oxygen cylinders were properly stored and separated.SS=D
Weekly emergency generator inspections were not conducted as required; facility failed to ensure emergency generator inspections occurred.SS=D
Electrical wiring and equipment did not comply with National Electrical Code; extension cords and improper wiring observed.SS=D
Report Facts
Inspection date: Sep 23, 2016 Deficiency count: 8
Employees Mentioned
NameTitleContext
Facility DirectorMentioned as respondent to requests and responsible for corrective actions
Inspection Report Renewal Census: 115 Deficiencies: 7 Sep 19, 2016
Visit Reason
The inspection was a recertification survey conducted from 09/19/16 through 09/22/16, including investigation of two complaints with allegations related to resident care and facility practices.
Findings
The survey found deficiencies related to dignity and respect of individuality, ADL care, treatment/services, infection control, food procurement and storage, and other care standards. Two complaints were investigated but not substantiated. Corrective actions and plans of correction were documented for each deficiency.
Complaint Details
Two complaints were investigated (Complaint #NV00046839 and Complaint #NV00046540) with multiple allegations including failure to provide antibiotics, failure to notify responsible party of resident status change, call bells not answered timely, resident not turned timely, lack of appropriate wheelchair, and lack of activities. None of the allegations were substantiated.
Severity Breakdown
F241: 1 F312: 1 F322: 1 F328: 1 F364: 1 F371: 1 F441: 1
Deficiencies (7)
DescriptionSeverity
Facility did not serve or provide a glass or cup for milk and juice beverages and served salad in Styrofoam bowls for 12 meals.F241
Facility did not ensure appropriate nail care for one resident.F312
Facility failed to ensure nursing staff identified and obtained orders for one resident to prevent aspiration complications.F322
Facility failed to ensure intravenous (IV) access devices were identified and orders obtained for IV line care for sampled residents.F328
Facility failed to provide proper nutrition temperature monitoring and recording.F364
Facility failed to procure, store, prepare, and serve food under sanitary conditions.F371
Facility failed to establish and maintain an infection control program to prevent spread of infections and maintain proper isolation procedures.F441
Report Facts
Census: 115 Sample size: 23 Complaint count: 2 Date range: 2016-09-19 to 2016-09-22
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed during complaint investigation and referenced in findings related to Resident #23 and IV care
Assistant Director of NursingAssistant Director of NursingInterviewed during complaint investigation and referenced in findings related to Resident #11 and IV care
Licensed Practical NurseLicensed Practical NurseMultiple LPNs referenced in medication administration and resident care findings
Inspection Report Complaint Investigation Census: 111 Deficiencies: 0 Jul 6, 2016
Visit Reason
The inspection was conducted as a result of a complaint investigation at Canyon Vista Post Acute on 7/6/16, in accordance with 42 CFR Part 483 - Requirements for Long Term Care Facilities.
Findings
Four complaints were investigated, all of which were not substantiated. The investigation included interviews with staff and residents, observations, and review of medical records and grievance logs. Allegations involved issues such as refusal of re-admission, medication administration, therapy provision, resident care, and facility conditions.
Complaint Details
Four complaints were investigated: #NV000045277, #NV00046077, #NV00045923, and #NV00045930. None of the allegations in these complaints were substantiated after investigation involving interviews, observations, and record reviews.
Report Facts
Sample size: 4 Complaints investigated: 4
Inspection Report Complaint Investigation Census: 90 Deficiencies: 0 Feb 18, 2016
Visit Reason
The inspection was conducted as a result of a complaint investigation triggered by two complaints alleging failure to provide pain medication prior to physical therapy and understaffing, as well as an allegation regarding improper disinfection of an oxygen nasal cannula.
Findings
The investigation included observations, interviews, and record reviews, and found that neither complaint was substantiated. No regulatory deficiencies were identified during the survey.
Complaint Details
Two complaints were investigated: Complaint #NV00045030 alleging a resident did not receive pain medication prior to physical therapy and understaffing, and Complaint #NV00045141 alleging an oxygen nasal cannula was not disinfected after contamination. Both complaints were not substantiated.
Report Facts
Sample size: 5 Complaints investigated: 2
Employees Mentioned
NameTitleContext
Director of NursingInterviewed during complaint investigation
Occupational TherapistInterviewed during complaint investigation
Director of Rehabilitation ServicesInterviewed during complaint investigation
Certified Nursing AssistantsInterviewed during complaint investigation
Licensed Practical NurseInterviewed during complaint investigation
Inspection Report Complaint Investigation Census: 72 Deficiencies: 0 Dec 28, 2015
Visit Reason
The inspection was conducted as a result of a complaint investigation regarding allegations about resident care, staffing levels, and facility conditions.
Findings
The investigation included observations, interviews, and record reviews, and found no regulatory deficiencies. The allegations were not substantiated and no further action was necessary.
Complaint Details
Complaint #NV00044782 included allegations that a resident had a reaction to an antibiotic and no response to the nurse call button, staffing concerns with only 2 Licensed Practical Nurses and no Registered Nurses for 79 patients, and water flow issues between the shower and toilet. None of these allegations were substantiated.
Report Facts
Sample size: 5 Patient census: 79
Inspection Report Original Licensing Census: 6 Deficiencies: 1 Jul 8, 2015
Visit Reason
This inspection was conducted as the initial Medicare certification survey at the facility from 7/1/15 through 7/8/15 to assess compliance with federal regulations for long term care.
Findings
The facility failed to ensure coordination with the hospice agency for end of life care for 1 of 5 sampled residents, specifically Resident #3, resulting in inadequate pain management and care planning.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Facility did not ensure coordination with the hospice agency for end of life care for Resident #3, leading to inadequate pain management and lack of hospice care plan inclusion in the resident's care plan.SS=D
Report Facts
Census: 6 Sampled residents: 5 Dates of survey: 7/1/15 through 7/8/15
Employees Mentioned
NameTitleContext
Director of NursingReviewed medication administration record and facility progress notes related to Resident #3
Employee #5, licensed nurseResponsible for giving PRN medication to Resident #3
Inspection Report Original Licensing Census: 6 Deficiencies: 1 Jul 7, 2015
Visit Reason
This inspection was conducted as the initial Medicare certification survey for the facility from July 7, 2015 through July 8, 2015.
Findings
The facility was found deficient in coordinating hospice care for one resident, specifically failing to ensure timely administration of PRN pain medication prior to hospice visits and lacking hospice care coordination in the resident's care plan.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Facility did not ensure coordination with the hospice agency for end of life care for 1 of 5 sampled residents, including failure to administer PRN Morphine prior to hospice visits and lack of hospice care in the resident's care plan.SS=D
Report Facts
Census: 6 Medical records reviewed: 5
Employees Mentioned
NameTitleContext
Employee #5Facility Skilled Nurse (licensed nurse)Named in relation to failure to administer PRN Morphine prior to hospice visits
Director of NursingDirector of NursingInterviewed regarding hospice care coordination and care plan deficiencies
Inspection Report Original Licensing Deficiencies: 0 Apr 28, 2015
Visit Reason
This document is the result of an Initial Health State Licensure Survey conducted at the facility from April 23, 2015 to April 28, 2015, in accordance with Nevada Administrative Code Chapter 449 for Skilled Nursing Facilities.
Findings
No regulatory deficiencies were cited for the health portion of the state licensing survey. No further action is necessary concerning this Statement of Deficiencies.
Inspection Report Original Licensing Capacity: 120 Deficiencies: 3 Mar 27, 2015
Visit Reason
This inspection was conducted as an initial state licensure survey for Canyon Vista Post Acute facility to evaluate compliance with Nevada Administrative Code 449 and applicable design and construction guidelines.
Findings
The survey identified deficiencies related to the facility's central ventilation system filter efficiency, inadequate electrical receptacles on each side of resident beds, and insufficient ventilation rates in the beauty salon.
Deficiencies (3)
Description
Central ventilation system did not contain two filters as required; the single filter in use had an efficiency rating less than prescribed by AIA Guidelines.
Facility failed to provide electrical receptacles on each side of each resident's bed as required.
Facility failed to ensure adequate ventilation in the beauty salon; ventilation measured at 10.3 air changes per hour (ACH) instead of the required 20 ACH.
Report Facts
Total licensed capacity: 120 Air changes per hour (ACH): 10.3 Required air changes per hour (ACH): 20 Number of private resident rooms: 120
Employees Mentioned
NameTitleContext
Project SuperintendentInterviewed regarding central ventilation system filter configuration.
Mechanical EngineerContacted surveyor to confirm air handler design and options.
Inspection Report Original Licensing Census: 120 Capacity: 120 Deficiencies: 3 Mar 26, 2015
Visit Reason
This Statement of Deficiencies was generated as a result of an initial state licensure survey conducted at the facility on March 26 and 27, 2015.
Findings
The facility was found to have deficiencies related to compliance with AIA Guidelines, including inadequate ventilation system filters, failure to provide electrical receptacles on each side of resident beds, and insufficient ventilation in the Beauty Salon.
Deficiencies (3)
Description
Central ventilation system did not contain two filters, and the one filter in use had an efficiency rating less than prescribed in the AIA Guidelines.
Facility failed to provide electrical receptacles on each side of each resident's bed.
Facility failed to ensure adequate ventilation in the Beauty Salon.
Report Facts
Licensed beds: 120 Resident rooms with electrical receptacles: 120 Ventilation air changes per hour (ACH) in Beauty Salon: 10.3 Ventilation air flow in Beauty Salon: 1280 Exhaust air for Beauty Salon: 430 Supply air for Beauty Salon: 420
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