Show Inspection Reports
Total health inspections
5
State average N/A
Last Health inspection on Dec 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Capstone Center for Rehabilitation and Nursing
Assisted Living Home
Capstone Center for Rehabilitation and Nursing
Assisted Living Home
Capstone Center for Rehabilitation and Nursing offers comprehensive long-term and short-term nursing home care, including skilled nursing, sub-acute care, and rehabilitation programs. The facility prioritizes comfort and exceptional service, with dedicated staff ensuring residents feel at ease and well-attended throughout their stay. It aims to create a home-like environment for residents while providing the highest quality of individualized care.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.9%
Residents per day (avg)
117
Occupancy rate
94.9%
Residents per day (avg)
117
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
56% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Proprietary home
Partnership
Home revenue
$20.9M
Operating loss
-$1.6M
Proprietary home
Partnership
Home revenue
$20,931,127.00
Operating loss
$-1,649,079.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.6M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
Additional licensing details
License number:
2850301N
CMS Certification Number:
335543
County:
Montgomery
Inspection Rating:
2 star rated facility overall with CMS, including 1 star for health inspections, 3 stars for staffing and 5 stars for quality measures.
Ownership & operating entity
Owner name:
CSRNC, LLC (For Profit)
Safety & Compliance
Safety Features:
Electronic Security System
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Programs & Activities
Religious Services
Yes
Dining & Nutrition
Food Description
Restaurant Style Dining and Therapeutic Diets with a 'Resident Approved' menu.
Meals Included
Yes
Special Diets
Yes
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
4 inspections
4 with citations, 0 without citations
88 complaints
73.3 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:December 10, 2024
Type:Complaint Investigation
32 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
34 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
4 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
October 10, 2024: Stipulation & Order #: NH-25-040
A formal agreement with the state to correct serious or repeated issues.
January 21, 2022: Stipulation & Order #: NH-22-068
A formal agreement with the state to correct serious or repeated issues.
February 24, 2021: Stipulation & Order #: NH-21-184
A formal agreement with the state to correct serious or repeated issues.
December 29, 2020: Stipulation & Order #: NH-21-186
A formal agreement with the state to correct serious or repeated issues.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Capstone Center for Rehabilitation and Nursing
-54%
+11%
+7%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 12010
120
No
-
EDWARDS, JESSICA
94.9%
$20,886,641.00
$4,184,600.00
20%
116.90
3.9832
1
30
1
-54%+11%+7%-
Job Haines Home
-21%
+63%
-41%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
6.3081
-
4
-
-21%+63%-41%Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Capstone Center for Rehabilitation and Nursing
Type of care:
SNF
AL
Community:
NY 12010
Bed Count:
120
Pets Allowed:
No
Operator:
EDWARDS, JESSICA
CCN:
335543
Occupancy:
94.9%
Home Revenue:
$20,886,641.00
Payroll Costs:
$4,184,600.00
Payroll %:
20%
Avg Residents/Day:
116.90
Overall Rating:
Adj Nurse Hours:
3.9832
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
30
Severe Citations:
1
RN share vs State Avg:
-54%
-54%
Staffing vs State Avg:
+11%
+11%
Occupancy vs State Avg:
+7%
+7%
Job Haines Home
Type of care:
AL
HC
HC
SNF
Community:
Bloomfield
Bed Count:
40
Pets Allowed:
No
Operator:
HAVERON, NOREEN
CCN:
315392
Occupancy:
45.5%
Home Revenue:
$13,340,016.00
Payroll Costs:
$10,214,151.00
Payroll %:
76.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
6.3081
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+63%
+63%
Occupancy vs State Avg:
-41%
-41%
Bed Options:
Studio / 1 Bed / Private / Semi-Private Rooms
Places of interest near Capstone Center for Rehabilitation and Nursing
0.0 miles from city center
Amsterdam, NY 12010
Calculate Travel Distance to Capstone Center for Rehabilitation and Nursing
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
140
Total Staff
106
Employees
34
Contractors
39,929
Total Hours (Quarter)
53
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 8.3 | No |
| Licensed Practical Nurse | 49 | 8.5 | Yes |
| Certified Nursing Assistant | 61 | 8.3 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
118 staff
8.3hs shift avg
Physicians & Practitioners ⓘ
5 staff
8.3hs shift avg
Therapy Services ⓘ
9 staff
7.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
5.9hs shift avg
Dietary Services ⓘ
4 staff
7.4hs shift avg
Other Services ⓘ
2 staff
7.7hs shift avg
Contractor Analysis
9%
of total hours from contractors
3,598 contractor hours this quarter
Licensed Practical Nurse: 34
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 61 | 0 | 61 | 21,115 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 15 | 34 | 49 | 7,969 | 91 | 100% | 8.5 |
| Registered Nurse | 8 | 0 | 8 | 2,949 | 89 | 98% | 8.3 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,886 | 70 | 77% | 8.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,364 | 91 | 100% | 7.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 945 | 64 | 70% | 7.7 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 755 | 67 | 74% | 7.5 |
| Physical Therapy Aide | 3 | 0 | 3 | 585 | 61 | 67% | 7.5 |
| Physical Therapy Assistant | 2 | 0 | 2 | 523 | 66 | 73% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 500 | 63 | 69% | 7.9 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 356 | 60 | 66% | 5.9 |
Health Inspection History
Inspections
Total health citations
30
Citations per inspection
6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 30 citations resulted from standard inspections; 4 of 30 resulted from complaint investigations; and 6 of 30 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
1
1
In line with State averageState average: N/A
0 critical citations
1 serious citation
29 moderate citations
0 minor citations
Citations history (last 3 years)
Administration moderate citation
Dec 10, 2024
Corrected
Administration moderate citation
Dec 10, 2024
Corrected
Nursing Services moderate citation
Dec 10, 2024
Corrected
Nursing Services moderate citation
Dec 10, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Upstate Services Group
Resident Census by Payment Source
118
Total Residents
Medicare
5
(4.2%)
ⓘ
Medicaid
93
(78.8%)
ⓘ
Private Pay/Other
20
(16.9%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
32% better than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.4
21% better than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.5%
Percent of long-stay residents whose need for help with daily activities has increased
10.5%
36% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.6%
Percent of long-stay residents whose ability to move independently worsened
7.6%
54% better than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.0%
17% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.6%
Percent of long-stay residents experiencing one or more falls with major injury
2.6%
12% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.9%
Percent of long-stay high risk residents with pressure ulcers
8.9%
25% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.4%
Percent of long-stay residents who lose too much weight
3.4%
44% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.5%
Percent of long-stay residents who have depressive symptoms
1.5%
92% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.0%
Percent of long-stay residents who received an antipsychotic medication
11.0%
13% better than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.5%
In line with State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.5%
8% worse than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
54% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
14% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$48K
28% lower than State averageState average: $66K
Number of fines
1
51% fewer fines than State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$48K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 10, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 10, 2024
$48K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Capstone Center for Rehabilitation and Nursing based on CMS SNF Cost Reports.
Occupancy Rate
94.9%
↑ 1.5pp vs 2022
Net Income
-$1,649,079
↓ ~$1.2M vs 2022
Total Payroll
$6,183,801
↑ ~$460K vs 2022
Profit Margin
-7.9%
↓ 5.8pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Capstone Center for Rehabilitation and Nursing
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
