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Assisted Living in Surprise
Caring Hearts Senior Care
Assisted Living in Surprise
Caring Hearts Senior Care
Beautifully set in the harmonious neighborhood of West Memory Lane, Surprise, AZ, Caring Hearts Senior Care is an outstanding community that offers assisted living. With its purposely designed and cozy accommodations, residents will surely have a comfortable and safe retirement. A compassionate and highly trained team attends to residents’ needs to ensure a worry-free retirement.
A jam-packed calendar of fun activities and engaging programs are conducted for residents to remain socially connected and active. Medication management and non-ambulatory care are provided for residents’ healthcare needs. Healthy and delicious meals are served to meet dietary needs and tastes. The community is great for those who need extra support in living their day-to-day lives with its dedicated services.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Services
About this community
Caring Hearts Senior Care is administrated by Rafael Velciu.
Staffing
Key information about the people who lead and staff this community.
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Housekeeping Services
Recreational Activities
Types of Care at Caring Hearts Senior Care
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
2 visits/inspections
2 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
2 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
Latest inspection
6 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 9 deficiencies
Inspection Report Summary for Caring Hearts Senior Care
The most recent inspection on November 21, 2025, included enforcement action resulting in a paid fine. Earlier inspections showed deficiencies related to resident safety, fall prevention training, tuberculosis screening, residency agreements, directed care services, medication administration, and caregiver response to emergencies. Complaint investigations did not identify any substantiated complaints but noted issues with staff training and care procedures. Enforcement actions focused on the facility’s failure to monitor a resident’s ability to exit safely, which posed a safety risk. The inspection history indicates ongoing challenges with safety protocols and staff training, with enforcement actions appearing more recently.
Compare Assisted Living around Surprise The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Places of interest near Caring Hearts Senior Care
2.9 miles from city center
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Guides for Better Senior Living
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