Inspection Reports for Caring Hearts Senior Care
15363 W Memory Ln, Surprise, AZ 85374 , AZ, 85374
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Inspection Report
Annual Inspection
Capacity: 8
Deficiencies: 6
Aug 28, 2025
Visit Reason
State-compiled facility profile showing 2 inspections from 2023-10 to 2025-08 with deficiency history
Findings
Across two complaint and compliance inspections conducted in October 2023 and August 2025, multiple deficiencies were identified including failures in staff training on fall prevention and tuberculosis, incomplete resident tuberculosis screening, inadequate medication administration authorization, and insufficient documentation of preventive actions after resident incidents.
Complaint Details
Two complaint investigations were conducted: complaint 00103083 on 2025-08-28 and complaint AZ00196993 on 2023-10-18.
Deficiencies (6)
| Description |
|---|
| A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition: Failed to administer a training program for all staff regarding fall prevention and fall recovery. |
| R9-10-113.A.2.a-f. Tuberculosis Screening: Failed to implement tuberculosis infection control activities including annual training and education on TB signs and symptoms for employees. |
| R9-10-807.A.1-2. Residency and Residency Agreements: Failed to ensure a resident provided evidence of freedom from infectious tuberculosis before or within seven days after occupancy. |
| R9-10-815.F.2.a-c. Directed Care Services: Failed to ensure a means of exiting the facility for a resident without a key or special knowledge that monitored or alerted employees of egress. |
| B. Medication administration: Failed to ensure medication was administered to a resident under the direction of a medical practitioner. |
| D. Documentation after resident accident or injury: Failed to document actions taken to prevent recurrence of accidents or injuries requiring medical services. |
Report Facts
Inspections on page: 2
Total deficiencies: 6
Complaint Inspections: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Andreea Velciu | Manager | Named as person responsible for deficiencies related to fall prevention training, tuberculosis screening, residency agreements, and directed care services |
| E1 | Interviewed staff referenced in multiple deficiency findings | |
| E2 | Housekeeper | Referenced in deficiencies related to lack of fall prevention and tuberculosis training |
| E3 | Referenced in medication administration deficiency |
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