Inspection Reports for Caring Hearts Senior Care

15363 W Memory Ln, Surprise, AZ 85374 , AZ, 85374

Back to Facility Profile

Inspection Report Summary

The most recent inspection on November 21, 2025, included enforcement action resulting in a paid fine. Earlier inspections showed deficiencies related to resident safety, fall prevention training, tuberculosis screening, residency agreements, directed care services, medication administration, and caregiver response to emergencies. Complaint investigations did not identify any substantiated complaints but noted issues with staff training and care procedures. Enforcement actions focused on the facility’s failure to monitor a resident’s ability to exit safely, which posed a safety risk. The inspection history indicates ongoing challenges with safety protocols and staff training, with enforcement actions appearing more recently.

Deficiencies (last 2 years)

Deficiencies (over 2 years) 3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

19% better than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

4 3 2 1 0
2023
2025

Enforcement Action

Enforcement
Fines: 1 Total: $500.00 Date: Nov 21, 2025

Summary
The enforcement resulted in a fine which has been paid in full.

Fines & Penalties (1)
AmountReasonStatus
$500.00Fine associated with enforcement action #00146463Paid

Enforcement Action

Enforcement
Fines: 1 Total: $500.00 Date: Aug 28, 2025

Summary
The facility was found non-compliant with health and safety regulations because it did not monitor or alert employees when a resident exited the facility, posing a risk to resident safety.

Fines & Penalties (1)
AmountReasonStatus
$500.00Failure to ensure a means of exiting the facility for a resident without a key or special knowledge for egress, resulting in lack of monitoring or alerting employees of the resident's egress.

Inspection Report

Complaint Investigation
Capacity: 8 Deficiencies: 4 Date: Aug 28, 2025

Visit Reason
Four deficiencies found related to fall prevention training, tuberculosis screening, residency agreements, and directed care services.

Findings
Four deficiencies found related to fall prevention training, tuberculosis screening, residency agreements, and directed care services.

Deficiencies (4)
A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition
R9-10-113.A.2.a-f. Tuberculosis Screening
R9-10-807.A.1-2. Residency and Residency Agreements
R9-10-815.F.2.a-c. Directed Care Services

Inspection Report

Complaint Investigation
Capacity: 8 Deficiencies: 2 Date: Oct 18, 2023

Visit Reason
Two deficiencies found related to medication administration and caregiver response to resident emergencies.

Findings
Two deficiencies found related to medication administration and caregiver response to resident emergencies.

Deficiencies (2)
B. Medication administration requirements for assisted living facilities
D. Caregiver response to resident accidents, emergencies, or injuries

Viewing

Loading inspection reports...